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Frognal House Care Home - Avery Collection

Frognal Avenue, Sidcup, London DA14 6LF
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Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.

Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates...  

Care Provided by Frognal House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 131 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,750
Residential Dementia CareFrom £1,550From £1,850

For more information regarding fees. Please contact Frognal House reception.

Contact Frognal House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Oxana Nesterenco(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (23)
  • Single Rooms with ensuite Wet Room (74)
  • Couples/Companion Rooms with ensuite Wet Room (23)

Visiting

  • When arriving at Frognal. Please press the buzzer to gain access to the car park.

Parking

  • Frognal House has onsite parking.

Frognal House Care Home - Avery Collection Reviews (182)

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9.8

Frognal House Care Home - Avery Collection has a Review Score of 9.8 (9.815) out of 10, based on 34 reviews in the last 2 years. Over all time Frognal House Care Home - Avery Collection has 182 reviews.

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Showing 182 reviews matching selected criteria
Review from Imogen L (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience
Moving our dad to Frognal has been such a positive experience for the whole family. From our first visit we knew it was where we wanted Dad to stay. The staff are incredibly attentive and everyone knew dads name from day one. Many members of staff stop to chat and make ourselves feel very welcome.
The rooms are immaculately clean and very comfortable. We are encouraged to bring pieces of furniture and personal pictures and photographs to make the bedroom feel individual.

There are always activities for the residents to enjoy and participate in.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you for taking the time to write such a wonderful review. We are all happy at Frognal House that Dad has settled well and enjoying his new home. Thank you again.

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Review from Peter W (Nephew of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience
Fantastic staff above & beyond whats neccessary, John's so comfortable being outside the family comfort zone. Being encouraged to interact with others including daily activities. Food and catering staff excel, tasty food and nutritional. Top tier care home.

Would definately recommend.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for your wonderful review for Frognal House. we are all so happy that your loved one has settled so well and enjoying his new home. Thank you again.

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Review from I F (Son of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

Mum is well cared for in pleasant and airy accomodation. Staff are very helpful + willing, + caring. look after the clients + visiting family well.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time to write such a lovely review. we are all so happy that Mum is happy and settling well into her new home. I will make sure this happy review is cascaded to our teams. Thank you again.

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Review from Colin A (Nephew of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience
From the moment we first made contact with Frognal House, and our first visit and since we have always felt welcome.

My uncle has settled in nicely in a lovely room and the people around him care.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time to write such lovely review. From all of us at Frognal House we thank you and we are happy that your Uncle is settling well and enjoying his new home.

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Review from Diane W (Niece of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

Very accomodating and pleasant Staff. Everybody is Very helpful. The Carehome is always clean. The Carers are always good with the people staying here. They are always attentive to the needs of the people staying here. There is always Smiles which makes you feel good. Management are always pleasant and ready to help and sort things out. A good experience all round

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you for taking the time to write such a lovely review. From us all at Frognal House we feel very proud and happy that you have written such kind words and I will make sure it is cascaded to the team. thank you again.

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Review from Tracy M (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

My mum came in for respite after being hospitalised and a bad fall. She feels very safe here, all the staff have been amazing and she is very happy to stay. Have been so helpful during this transition for my mum.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time to write such a lovely review. We are all so happy that Mum is liking her new home and has settled well after her bad fall. Thank you again.

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Review from Margaret R (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

My mum has moved into Frongal House. The staff and management have been excellent, making mum's move smooth and efficient. Overall, very impressed with staff from excellent management down to nurses and care. Mum is very happy with food, activities, and overall care from everyone who are friendly and caring.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you very much for taking the time to write such a lovely review. We are all so happy that Mum has settled well into her new home and I will certainly pass on your kind words. Thank you again

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Review from Tim B (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience
Overall, mum has been looked after to an excellent standard.

The team here are on top of all her social and medical needs.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you for taking the time to write such a lovely review. We are all so happy at Frognal House that Mum has settled well and is happy. Thank you again

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Review from Mark B (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Zero concerns. Staff are all helpful and respectful to my mum. By all accounts food is great (important for mum mum!!) and the place is always clean and tidy.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time to write such a lovely review. We are all so happy at Frognal House that Mum has settled well into her new home. Thank you again for your kind words which I will share with the team

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Review from Nicholas B (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

I have found Frognal House to be an excellent place for my mother. The place is always clean and tidy. The staff are excellent, they are all happy and do their job with a smile at all times. My mum has told me that the food is great.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for your kind words and for taking the time to write such a wonderful review. Here at Frognal House we take great pride in our home and keeping up our high standards. I will pass on your very kind review to our team. Thank you again and we are all so happy your mother is settling well at Frognal House.

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Review from Maxine H (Sister of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Having never visited a care home before, I was amazed by the decor, openess and overall feeling at Frognal House. my initial visit began with a chat about my sister's needs and our expectations with the lovely client liaison manager, who then took my niece and myself on a tour of the care home, showing us the residential rooms, dining room and lounges and all the facilities available. We were most impressed and decided this was the best place to move my sister. She is now living at Frognal House. The staff are so kind and my sister has settled and is happy which is the most important thing.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so very much for taking the time to write such a wonderful review. We are so happy your experience has been such a happy and positive one from the very beginning of your journey into looking into care for your sister. We are all so happy that your sister is settled and happy in her new home. Thank you again.

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Review from Harriet K (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

This is a lovely home, it has the most impressive grounds of a care home I've seen. There is a real sense of community - as you walk in the living area is buzzing with energy (there's even a grand piano!).

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you for taking the time to write such a lovely review about our lovely home Frognal House. We really do appreciate your kind words and we are happy that your loved one is happy with us.

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Review from E D (Granddaughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

Absolutely amazing place, the staff are amazing, the facilities are great, everything about this place is amazing. Thanks to Heather for everything. So grateful for everything.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so very much for taking the time to write such a wonderful review. We at Frognal House are all so happy and proud that your grandmother is happy and settling well into her new home. Thank you again we really appreciate your kind review

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Review from S B (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience
My mum has just moved into Frognal House Care Home it is an amazing place beautiful rooms everywhere is clean plenty of staff to help my mum and assist us when and if needed. She is settling in nicely as she only moved in a week ago.

We would highly recommend this care home and relatives of other residents have also assured us how lovely and happy their family member is living.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you very for much for taking the time to write such a wonderful review. We at Frognal House all very happy that Mum has settled into her new home so well. Thank you again we really do appreciate your kind words

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Review from Richard G (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Dad was admitted in May, his room is excellent, and he will be very comfortable. Staff are amazing. Excellent value for money, would highly recommend.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you very much for you lovely review. We greatly appreciate your words and we are all at Frognal House so happy that Dad is settling into his new home and is happy. Thank you again

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Review from Judy H (Daughter-in-law of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience
We are absolutely thankful to all the staff looking after our mum. They are kind, caring and very friendly.
The home is lovely, clean and spacious with lots going on if you want to join in.
Dog friendly - so we can bring our little dog to see mum.

Amazing - 10/10. Wonderful place. xx

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so very much for your lovely review. We are all so happy that Mum is enjoying her new home at Frognal House. We are very grateful and appreciate your very positive review

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Review from B B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

My mother started in respire fr 4 weeks after breaking her wrist. She felt so safe and looked after, she decided to stay! At 92, she is experiencing new life skills such as balloon volleyball, which she loves. She has spent time meeting new friends and seems very happy and settled.

Reply from Heather Clayton, Customer Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for sharing this lovely review. We're delighted to hear your mother feels safe, supported, and is embracing new experiences with such joy. Seeing her happy, settled, and making new friends means the world to us. It's a privilege to be part of her journey.

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Review from Carole T (Friend of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience
My friend of 50+ years lost her husband last year, June; she was diagnosed with dementia approx 5 years ago. She had become very low, living in her beautiful house with her daughter, she was then introduced to Frognal House.

Well, what a difference this has made. She is now so happy, joins in with everything, there are lots of things to join in with and settled. Frognal, thank you for all the care you give her.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time to write such a wonderful review for our home. It really makes us happy that we have made such a difference to our residents lives. This review will be shared with our team and thank you once again. We really appreciate the kind and wonderful feedback.

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Review from B G (Son of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

My dad recently spent two weeks at Frognal House for respite care. He enjoyed his stay, he found the home warm and comfortable, food was very good and the staff great.Thank you.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for your kind review and we as a Team we are happy that Dad enjoyed his stay with us and look forward to him coming back for another stay soon. Thank you again we appreciate your lovely feedback

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Review from J C (Wife of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

This is the first time my husband has had respite care. I must say I was and am really pleased with the way he is being looked after. As we are self-funding, I will definitely be in contact with Frognal House again. All the staff are very friendly to residents and visitors. I don't think I could do a better job myself.

Reply from Heather Clayton, Client Liaison Manager at Frognal House Care Home - Avery Collection

Thank you so much for taking the time on sending us such a warm and lovely review. It was our pleasure to look after your husband and hope to see you both again in the very near future. I will pass on your kind comments to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Frognal House Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Frognal House Care Home - Avery Collection.

Meet the Team (4)

Fiona Taylor
Fiona TaylorJob Title:Deputy ManagerJoined: 2023

Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years working within a care home setting covering residential, dementia care, mental health and nursing care.

I am passionate about all aspects of care being person-centred to ensure that residents live a fulfilling life. My main interests in care are dementia, medication and end-of-life care.

I have been at Frognal since March 2023 and my main ethos along with the other members of the team is for Frognal to be the best that it can be. I’m happy to meet with any family/friends to discuss the care of your loved ones.

Rebecca Clift
Rebecca CliftJob Title:Residential Care Manager

Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries regarding your loved ones' care, I have an open-door policy, please feel free and come and see me any time.

Tracey Rye
Tracey RyeJob Title:Dementia Care ManagerJoined: 2022

Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen, and housekeeping to the care role. I have a passion for Dementia care and started with the team at Frognal House in October 2022 as the Reminiscence Coordinator. I love my job and have gained a wealth of knowledge through the years. I have an open-door policy for all family members and my team members.

Nicola Winters
Nicola WintersJob Title:Well-being Manager

Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my spare time, I do freelancing for a floral events company.

I took the opportunity to become an activity coordinator, where I found my true vocation later in life. I have an absolute passion for my role. My focus every day is to make the residents happy, activities are such an important part of daily living in our community. I have a great team, and we are all committed to ensuring that every resident makes the most of each day I am always open to suggestions, and if I can do it, I will.

Frequently Asked Questions about Frognal House Care Home - Avery Collection

What types of Care is Frognal House Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Frognal House Care Home - Avery Collection have?

There are 85 Single Rooms and 23 Couples/Companion Rooms.

What are the Facilities & Services at Frognal House Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Frognal House Care Home - Avery Collection to the centre of Sidcup?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frognal House Care Home - Avery Collection to verify any information. View our terms and conditions. Frognal House Care Home - Avery Collection has an Enhanced Service -more info.