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Frognal House Care Home - Avery Collection

Frognal Avenue, Sidcup, London DA14 6LF
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Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.

Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates...  

Care Provided by Frognal House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 131 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,750
Residential Dementia CareFrom £1,550From £1,850

For more information regarding fees. Please contact Frognal House reception.

Contact Frognal House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Oxana Nesterenco(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (23)
  • Single Rooms with ensuite Wet Room (74)
  • Couples/Companion Rooms with ensuite Wet Room (23)

Visiting

  • When arriving at Frognal. Please press the buzzer to gain access to the car park.

Parking

  • Frognal House has onsite parking.

Frognal House Care Home - Avery Collection Reviews (182)

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9.8

Frognal House Care Home - Avery Collection has a Review Score of 9.8 (9.815) out of 10, based on 34 reviews in the last 2 years. Over all time Frognal House Care Home - Avery Collection has 182 reviews.

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Showing 182 reviews matching selected criteria
Review from Robert I (Son of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Sunrise at Frognal, Sidcup, Kent is a very good care home with an excellent staff. Wonderful accommodation and excellent grounds with a beautiful garden. Day trips on the Sunrise bus, lots of music, dancing and other activities. The food seems of a high standard and varied. Sometimes things go missing from rooms as other residents take them and can be hard to get back.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Review from Margaret W (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Generally very good atmosphere and kept occupied with lots of activities and everyone is very friendly. A lovely place to live.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

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Review from Barbara S (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Very friendly staff. Plenty of activities, always helpful staff.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
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Treated with Dignity
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Review from Desmee L (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

I think this home is great. Mum made lots of friends whilst living there. Room is very clean and comforting. There is plenty of drinks always available. When I visit my Mum, always get a hello from all the carers.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Staff
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Review from Gwen A (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

You would go a very long way to find anything better or any more helpful carers - friendly, every one.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review from Germaine S (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

I resided alone (never felt lonely) for 25 years. Due to my age and finding it difficult to manage my house, I felt I had to have help. Now at Sunrise, I have help and support when requested. The staff is very helpful and friendly.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
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No Rating
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Review from Ellen P (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

I enjoy it here at Sunrise. Staff are kind and caring. I have made lots of friends. It is really lovely here.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eric G (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Highly satisfactory and well recommended.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela Anne I (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience
There is always an excellent choice for the food.
The grounds are wonderful to walk in.

There is always a choice in the daily activities.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Muriel Ann B (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Would recommend as excellent with all aspects.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marie D (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
Overall Experience
I like it here because I've made lots of friends.

The carers are really good to me.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan T (Resident / Service User) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Happy in Sunrise, good service and enjoy the food. Generally happy with staff. When independent residents are unwell, the attitude and oversight from staff can be erring on the independent aspect of residency and not good/being a good neighbour.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stanley Z (Son-in-law of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

Generally, the home is well kept, well appointed, warm, safe and secure. Staff numbers do vary and moral sometimes is low. Independent residents are not well looked after when they are unwell, not even on a good neighbourly basis, communication between management and family members is lacking, and reinstatement of quarterly meetings is required.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Resident / Service User) published on 29 March 2018 Submitted via Postal Card
Overall Experience

Enjoy walking in the garden. Fairly happy but much nicer than being in the bungalow. Enjoy the trips on the bus. Have made lots of nice friends. Would like more activities especially singers as I love dancing. The genealogy activity was really enjoyable and was sad when it didn't happen anymore. More mugs as cups and saucers are dangerous. Curling was enjoyable but doesn't happen anymore. Discussion groups would be good.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue S (Resident / Service User) published on 20 March 2018 Submitted via Postal Card
Overall Experience

I find lots of things here helpful, nice friends, all try to help each other. Food can't grumble, just some things are easier than others. I find everyone helpful, as we try things together.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary M (Resident / Service User) published on 12 March 2018 Submitted via Postal Card
Overall Experience

Food is very good and I feel very safe. Plenty to keep us busy.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine I (Resident / Service User) published on 12 March 2018 Submitted via Postal Card
Overall Experience

I have lived here for four years with my husband. I've always found staff very kind and helpful.

We both enjoyed the lovely activities and the food is very good and we always feel very safe and content in all three buildings.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John C (Resident / Service User) published on 12 March 2018 Submitted via Postal Card
Overall Experience

I like living here at Sunrise. I feel secure - relaxed and confident due to the care and support that I get. I get on well with the residents.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Betty C (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I am in 'independent' living. I have some very nice friends and the staff, on the whole, look after us very well.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norma S (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I have been a resident for many years and I've liked the way I am treated. The food is very good and there is always something to do in activities so I'm never bored and I feel very safe here.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Frognal House Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Frognal House Care Home - Avery Collection.

Meet the Team (4)

Fiona Taylor
Fiona TaylorJob Title:Deputy ManagerJoined: 2023

Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years working within a care home setting covering residential, dementia care, mental health and nursing care.

I am passionate about all aspects of care being person-centred to ensure that residents live a fulfilling life. My main interests in care are dementia, medication and end-of-life care.

I have been at Frognal since March 2023 and my main ethos along with the other members of the team is for Frognal to be the best that it can be. I’m happy to meet with any family/friends to discuss the care of your loved ones.

Rebecca Clift
Rebecca CliftJob Title:Residential Care Manager

Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries regarding your loved ones' care, I have an open-door policy, please feel free and come and see me any time.

Tracey Rye
Tracey RyeJob Title:Dementia Care ManagerJoined: 2022

Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen, and housekeeping to the care role. I have a passion for Dementia care and started with the team at Frognal House in October 2022 as the Reminiscence Coordinator. I love my job and have gained a wealth of knowledge through the years. I have an open-door policy for all family members and my team members.

Nicola Winters
Nicola WintersJob Title:Well-being Manager

Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my spare time, I do freelancing for a floral events company.

I took the opportunity to become an activity coordinator, where I found my true vocation later in life. I have an absolute passion for my role. My focus every day is to make the residents happy, activities are such an important part of daily living in our community. I have a great team, and we are all committed to ensuring that every resident makes the most of each day I am always open to suggestions, and if I can do it, I will.

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