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- Frognal House Care Home - Avery Collection







Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.
Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates...
Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.
Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates 149 resident bedrooms, each equipped with en-suite wet rooms and kitchenettes.
The care home boasts fantastic on-site facilities, including a hair and beauty salon for residents who want a little TLC, bright and spacious lounges which provide a comfortable space to unwind, and a restaurant serving freshly prepared seasonal cuisine during mealtimes.
The team offer various forms of support, catering to different needs. Residential care is available for those requiring extra support with basic day-to-day activities. In contrast, the nursing care service provides a more intensive level of care for individuals with longer-term conditions, delivered by the local district nursing team. Additionally, the home offers respite care.
As an industry leader in dementia care, Avery takes pride in the dedicated dementia care community within the home. Specifically designed for safety and comfort, this community utilises life story work to understand residents and tailor support to everyone’s needs.
Care Provided by Frognal House Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 131 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Frognal House Care Home - Avery Collection to confirm what's included and get a personalised quote:
For more information regarding fees. Please contact Frognal House reception.
The price(s) shown are provided by the care home. Contact Frognal House Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Oxana Nesterenco (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (85)
- Couples/Companion Rooms (23)
- Single Rooms with ensuite Wet Room (74)
- Couples/Companion Rooms with ensuite Wet Room (23)
Visiting
- When arriving at Frognal. Please press the buzzer to gain access to the car park.
Parking
- Frognal House has onsite parking.
Frognal House Care Home - Avery Collection Reviews (192)
Frognal House Care Home - Avery Collection has a Review Score of 9.8 (9.845) out of 10, based on 40 reviews in the last 2 years.
Over all time Frognal House Care Home - Avery Collection has 192 reviews.
Clean rooms, plenty of friendly, helpful staff and beautiful surroundings, lots of activities for those who want it.
Clean rooms, plenty of friendly, helpful staff and beautiful surroundings, lots of activities for those who want it.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
I am happy here. Staff are kind and caring. I have a reduced appetite so find there is too much food and smaller portions would be better for me.
I am happy here. Staff are kind and caring. I have a reduced appetite so find there is too much food and smaller portions would be better for me.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
Thank you for taking the time to share your experience of Sunrise of Frognal.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue for you. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Frognal Team
The activities are really good, they keep Mum active. The food is excellent. Her room is always clean and tidy and she always seems happy. On the whole, I feel she is well looked after and I feel happy to leave her in their care. The staff are very approachable and friendly.
The activities are really good, they keep Mum active. The food is excellent. Her room is always clean and tidy and she always seems happy. On the whole, I feel she is well looked after and I feel happy to leave her in their care. The staff are very approachable and friendly.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
Happy music helps create a feel-good factor which reflects on the residents.
Coach outings are another good feature. Their rooms are secure places for them to...
Happy music helps create a feel-good factor which reflects on the residents.
Coach outings are another good feature. Their rooms are secure places for them to retire. Overall pleased we moved mum in.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
Dad has been here for nearly 4 years, and after a short period of adjustment has settled well. The staff are extremely good with him, and very attentive.
Care is good, as is food, and entertainment. We are more than happy.
Dad has been here for nearly 4 years, and after a short period of adjustment has settled well. The staff are extremely good with him, and very attentive.
Care is good, as is food, and entertainment. We are more than happy.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
The staff are always friendly and helpful. The care, entertainment and food is second to none.
The staff are always friendly and helpful. The care, entertainment and food is second to none.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
All of the staff are friendly and attentive which was recommended by a friend who had a relative there. All we were told was absolutely correct so we had no...
All of the staff are friendly and attentive which was recommended by a friend who had a relative there. All we were told was absolutely correct so we had no reservations about placing dad there.
Many many thanks.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future, if his requirements change.
The Sunrise of Frognal Team
Dad has been here nearly 4 years and we have been extremely happy with every aspect of his care. It has taken all the pressure and worry from us as a family. All the staff are very helpful and friendly and the atmosphere is always excellent.
Dad has been here nearly 4 years and we have been extremely happy with every aspect of his care. It has taken all the pressure and worry from us as a family. All the staff are very helpful and friendly and the atmosphere is always excellent.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal Team
Mum is well looked after at Sunrise. The staff are always lovely.
Mum is well looked after at Sunrise. The staff are always lovely.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
I enjoy living at Sunrise of Frognal House. I like the food/grub. The carers are all very nice and always very helpful.
I enjoy living at Sunrise of Frognal House. I like the food/grub. The carers are all very nice and always very helpful.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Frognal Team
Sunrise at Frognal, Sidcup, Kent is a very good care home with an excellent staff. Wonderful accommodation and excellent grounds with a beautiful garden. Day trips on the Sunrise bus, lots of music, dancing and other activities. The food seems of a high standard and varied. Sometimes things go...
Sunrise at Frognal, Sidcup, Kent is a very good care home with an excellent staff. Wonderful accommodation and excellent grounds with a beautiful garden. Day trips on the Sunrise bus, lots of music, dancing and other activities. The food seems of a high standard and varied. Sometimes things go missing from rooms as other residents take them and can be hard to get back.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
Thank you for taking the time to share your experience of Sunrise of Frognal.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Frognal Team
Generally very good atmosphere and kept occupied with lots of activities and everyone is very friendly. A lovely place to live.
Generally very good atmosphere and kept occupied with lots of activities and everyone is very friendly. A lovely place to live.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
Very friendly staff. Plenty of activities, always helpful staff.
Very friendly staff. Plenty of activities, always helpful staff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
I think this home is great. Mum made lots of friends whilst living there. Room is very clean and comforting. There is plenty of drinks always available. When I visit my Mum, always get a hello from all the carers.
I think this home is great. Mum made lots of friends whilst living there. Room is very clean and comforting. There is plenty of drinks always available. When I visit my Mum, always get a hello from all the carers.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
You would go a very long way to find anything better or any more helpful carers - friendly, every one.
You would go a very long way to find anything better or any more helpful carers - friendly, every one.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
I resided alone (never felt lonely) for 25 years. Due to my age and finding it difficult to manage my house, I felt I had to have help. Now at Sunrise, I have help and support when requested. The staff is very helpful and friendly.
I resided alone (never felt lonely) for 25 years. Due to my age and finding it difficult to manage my house, I felt I had to have help. Now at Sunrise, I have help and support when requested. The staff is very helpful and friendly.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
I enjoy it here at Sunrise. Staff are kind and caring. I have made lots of friends. It is really lovely here.
I enjoy it here at Sunrise. Staff are kind and caring. I have made lots of friends. It is really lovely here.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
Highly satisfactory and well recommended.
Highly satisfactory and well recommended.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
The grounds are wonderful to walk in.
There is always a choice in the daily activities.
The grounds are wonderful to walk in.
There is always a choice in the daily activities.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
Would recommend as excellent with all aspects.
Would recommend as excellent with all aspects.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Frognal House Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Frognal House Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Frognal House Care Home - Avery Collection.
Meet the Team (4)

Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years...
Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years working within a care home setting covering residential, dementia care, mental health and nursing care.
I am passionate about all aspects of care being person-centred to ensure that residents live a fulfilling life. My main interests in care are dementia, medication and end-of-life care.
I have been at Frognal since March 2023 and my main ethos along with the other members of the team is for Frognal to be the best that it can be. I’m happy to meet with any family/friends to discuss the care of your loved ones.

Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries...
Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries regarding your loved ones' care, I have an open-door policy, please feel free and come and see me any time.

Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen,...
Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen, and housekeeping to the care role. I have a passion for Dementia care and started with the team at Frognal House in October 2022 as the Reminiscence Coordinator. I love my job and have gained a wealth of knowledge through the years. I have an open-door policy for all family members and my team members.

Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my...
Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my spare time, I do freelancing for a floral events company.
I took the opportunity to become an activity coordinator, where I found my true vocation later in life. I have an absolute passion for my role. My focus every day is to make the residents happy, activities are such an important part of daily living in our community. I have a great team, and we are all committed to ensuring that every resident makes the most of each day I am always open to suggestions, and if I can do it, I will.
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