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Sweetcroft Care Home

53 Sweetcroft Lane, Hillingdon, Uxbridge, London UB10 9LE
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The care, kindness and support shown to the residents and relatives are outstanding,Michael F(Son of Resident/Service User)
Sweetcroft Care Home, Uxbridge
Outstanding Outstanding Outstanding! this home is beyond anything I have ever experienced.S G(Daughter-in-law of Resident/Service User)
Sweetcroft Care Home, Uxbridge
My nan has been at Sweetcroft for 3 years now and I couldn't praise the home enough,K B(Granddaughter of Resident/Service User)
Sweetcroft Care Home, Uxbridge

Sweetcroft Care Home is a boutique care home set in the heart of Hillingdon and Uxbridge and offers dementia care, residential care, respite and day care.

Leaving home can be a challenging time, so to ensure the smoothest transition, Sweetcroft Care Home boasts an authentic ‘home from home’ experience to help new residents settle. Offering care for only a maximum of 21, the select group of residents can comfortably interact and...  

Care Provided by Sweetcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Residential Dementia CareFrom £1,700N/A

Contact Sweetcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • J & B Care Home Ltd
  • Private Owned

Person in charge

  • Harry Maharaj(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • SweetCroft Residential Care Home welcomes visitors throughout the day but would recommend allowing the residents to enjoy their meal times. Please note that lunch time is from 12:30 – 1:30 pm and supper time is from 5:30 – 6:30 pm. You can meet them in the lounge, in the conservatory, in the garden or in their bedrooms. And of course you are very welcome to go out with them whenever you like.

Parking

  • SweetCroft Residential Care Home has 12 parking spaces

Sweetcroft Care Home Reviews (98)

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10

Sweetcroft Care Home has a Review Score of 10 (9.958) out of 10, based on 26 reviews in the last 2 years. Over all time Sweetcroft Care Home has 98 reviews.

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Review from Michael F (Son of Resident) published on 15 April 2021 Submitted via Postal Card
Overall Experience

The care, kindness and support shown to the residents and relatives are outstanding, little wonder then that my father is so happy in Sweetcroft. I could not recommend it enough. Thank you to all the staff who go out of their way to make Sweeetcroft such a great place.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful review. We really appreciate all feedback and thank you for taking the time to write this.

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Review from J H (Resident / Service User) published on 16 March 2021 Submitted via Postal Card
Overall Experience

I am very happy here. I have been a resident for almost six months, and I have a great quality of life. The staff are all very kind, caring, and they always take the time to talk to me. I really enjoy all the activities and the parties. The food is very good, and I always have lots of options. My bedroom is beautiful, much nicer than my house/bedroom at home. I have many friends here, and I only wish I came sooner.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful and kind words. We always endeavour to give the best care and create a home from home experience for our residents. It is lovely to hear that you are so happy with all aspects of the care, facilities and activities.

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Review from Beverley H (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card
Overall Experience

All the staff have been incredibly supportive of Dad's needs, but also to me. They have listened and reassured me in this difficult time. I am very happy and comfortable for Dad to be here. Thank you, all.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. We are so happy to have your dad as part of the 'Sweetcroft family'. He's a wonderful addition and has settled in so well. Thank you for taking the time to write this review.

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Review from Julie H (Ex Family Member) published on 16 March 2021 Submitted via Postal Card
Overall Experience

I am very pleased that he is in your care. He is obviously very happy and settled in the home. I feel he is very well looked after and always looks very clean and tidy. The way he is joining in all the activities you arrange is an excellent high, and I think it is a good incentive considering his condition.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your wonderful review. It is lovely to see him joining in all the activities and creating such tight bonds and friendships with the other residents and staff. It's a joy to see any resident settle in so well and makes us very proud to see him walking again.

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Review from Linda W (Daughter of Resident) published on 15 December 2020 Submitted via Postal Card
Overall Experience

Mummy has been with Sweetcroft for the last 2 years. Since the new owners and manager arrived I have seen amazing improvements. I can leave Sweetcroft and know Mummy is in excellent hands. Before the new owners arrived I was coming 3 to 4 times a week as the care was very sloppy by some staff. Now lockdown is here I am able to relax and know Mummy is really being cared for.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. Everyone at Sweetcroft works very hard to provide a wonderful environment for all of the residents and it's amazing to hear such nice feedback and recognition.

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Review from N L (Granddaughter of Resident) published on 2 December 2020 Submitted via Website
Overall Experience

I cannot thank the owners, manager and staff enough. They have made the transition for my grandfather so smooth in such difficult times. They have been so professional, compassionate and welcoming. He has settled in so well and is the happiest he has been in a long time. He really enjoys the impressive range of activities and is always talking about how kind, caring and generous the staff are. He loves Sweetcroft and really feels at home there. I feel so reassured knowing he is being looked after to such a high standard. I highly recommend Sweetcroft.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

We are delighted to read that you are so happy with the care that your grandfather is receiving. It means a lot to us at Sweetcroft to know that friends and family members acknowledge the wonderful care that we give to all our residents. We are a small care home but we have a big heart and most...  

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Review from Mark T (Son of Resident) published on 26 November 2020 Submitted via Postal Card
Overall Experience

All staff are very thoughtful and kind. They have made a special effort to make Dad feel welcome and at home. I was very touched that they were prepared to let Dad have a garden-facing room if he wanted. It is reassuring to know he is in such good and safe hands.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for taking the time to write a review, Mark. We are delighted to hear that you feel and see that your father has settled well into life at Sweetcroft. We are a small care home, but we do everything in our power to ensure the residents are cared for and loved.

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Review from A F (Son of Resident) published on 25 November 2020 Submitted via Postal Card
Overall Experience

The level of care has been excellent to the degree that Granny and Grandpa now consider this home. Commitment and approach of staff is been beyond reproach, and it is a comfort to know that they are both together and in such good hands.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. Your parents are an absolute delight and are a great addition to the Sweetcroft family.

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Review from Mary M (Resident / Service User) published on 25 November 2020 Submitted via Postal Card
Overall Experience

I am so happy here. The carers, management and owners are very kind, caring, lovely and patient. Nothing is ever too much trouble. We so so many activities every day, there's always lots to do. My bedroom is beautiful. The food is very tasty.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words, Mary. You're a great addition to Sweetcroft and it's a pleasure seeing you go from strength to strength.

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Review from A R (Grandson of Resident) published on 29 October 2020 Submitted via Postal Card
Overall Experience

My grandad was admitted to Sweetcroft in March and what wonderful changes we have witnessed in him throughout that time. The team really do provide exceptional care and he has settled in better than we could ever have expected. We know that Sweetcroft is not the norm in the care industry as we had relatives in other care homes who received substandard care by comparison. Sweetcroft makes what they do look easy. It's only said that all care and nursing home are not run to this superb standard, by staff and management who have expertise, compassion, kindness and understanding. The whole family couldn't be happier that grandad is in such a safe and happy environment as well as knowing he is being stimulated with meaningful activities and emotional support.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review of Sweetcroft. Your grandad has indeed flourished with us at Sweetcroft, and it is so lovely to see him so engaged with the residents and staff. He is a delight to have at Sweetcroft. Best wishes to you and your family.

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Review from S G (Daughter-in-law of Resident) published on 29 October 2020 Submitted via Postal Card
Overall Experience

Outstanding Outstanding Outstanding! this home is beyond anything I have ever experienced. I am a district nurse who goes into a number of care homes and as soon as we needed a home for my mother-in-law I knew it was the only home I would place her in their care. There is something new happening every day from baking scones to playing miniature golf, to cinema nights with popcorn, hot chocolate and marshmallows. They constantly have arts and crafts going on throughout the week in the lead up to the weekly party on Friday's my mother-in-law loves it. Ont eh party's they have the food-related to the party like fish and chips for the Seaside party, Pimms and high tea for the Wimbledon party.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your wonderful words. It is so nice to read such positive feedback about Sweetcroft. The residents are central to all that we do. We will continue to share all the wonderful experiences online for people to see that there really are amazing care homes out there.

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Review from Gary F (Son of Resident) published on 29 October 2020 Submitted via Postal Card
Overall Experience
Very pleased with my mum's care.
The home is much improved.
The residents are being stimulated.

This is a happy home.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you, Gary, for taking the time to write a review about Sweetcroft. We do everything in our power to ensure that everyone is cared for, happy and in a simulated environment.

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Review from Michelle V (Daughter of Resident) published on 20 October 2020 Submitted via Postal Card
Overall Experience

Since the new manager arrived at Sweetcroft Care Home, the service provided has been of an excellent standard. She has thought of so many new activities for the residents to do. The care provided is exceptional, and Mum has enjoyed all the activities and making friends with the other residents.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words, Michelle. Our manager is doing a fantastic job, and it's nice to receive such positive feedback.

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Review from Hilary L (Friend of Resident) published on 7 October 2020 Submitted via Postal Card
Overall Experience

Friendly, warm, lovely. Lovely garden.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words. We strive to make Sweetcroft Outstanding in all areas from food to decor and none of this is at all possible without our wonderful staff. It is very humbling to hear that relatives and friends of our residents give us such fantastic feedback, so thank you for taking the time to write this.

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Review from M K (Resident / Service User) published on 12 August 2020 Submitted via Postal Card
Overall Experience

Always helpful, cheerful, and happy to please. Wonderful care home and staff, can't praise enough.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your wonderful comments. It is extremely important for us to get reviews from residents and get your feedback on the service, environment, food and staff. We are delighted that you have settled in so well and enjoy the home.

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Review from E F (Resident / Service User) published on 12 August 2020 Submitted via Postal Card
Overall Experience
All staff work very hard.
Food is good.
The staff work very well and are very fond of the residents.
There is a good choice of activities every day.
Residents are very happy.
Very good washing facilities.
Rooms are nicely decorated and clean.

My husband and I are very happy here.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. It is always important to get reviews from residents and it is wonderful to hear such positive feedback from those in the home experiencing the care 1st hand. It is a pleasure to look after you and all the residents.

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Review from David H (Nephew of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Excellent care provided for my Aunt. Staff and management very good.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you David. We welcome all feedback and continuously strive for excellence. We believe that everybody deserves the very best care, so it’s wonderful for their hard work to be recognised.

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Review from H W (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Fantastic, friendly and so welcoming.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Many thanks for your kind words. Feedback is always great for staff morale, as they put their heart & soul into caring. We are extremely fortunate to have such great carers and managers and the acknowledgment of their hard work is much appreciated.

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Review from F C (Niece of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience
Excellent care taken of my aunty. Very good regular updates provided.

Aunty is very happy here and has settled in very well.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. We strive for excellence and it is always very humbling to hear that the staff's hard work is paying off. We will pass on this great feedback to our staff.

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Review from Krystal G (Granddaughter of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience
Great staff, always welcoming, very polite, always look after my nan keeping her busy with lots of activities. Nan is very happy and is able to talk to staff when she needs anything. Always keep us updated with activities and how Nan is doing.

She has her new room and likes to be able to have the patio door open to have fresh air.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words and lovely feedback. We will of course pass this onto our team. Many thanks.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (8)

Meet the Team (1)

Harry Maharaj
Harry MaharajJob Title:Registered ManagerJoined: 2021

Harry has been in the care industry for nearly 26 years and brings with him a wide range of experience. He has worked in many varied roles at a senior level for both the NHS and private care sector. Needless to say that Harry is very highly qualified for the position as registered care home manager and looks forward to working with residents, staff and community colleagues alike.

Harry firmly believe that happy residents leads to a happy workforce and he is passionate in ensuring the highest possible standard of care is delivered. This is evident in our recruitment and retention of staff as Sweetcroft is well known for its long staff service.

Harry is determined to strive for excellence and wants the home to become a model for high standards of care not only in Middlesex, but across London. Harry is also passionate about staff training, innovation in care and person centred care for all of the residents.

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