Sweetcroft Care Home

53 Sweetcroft Lane, Hillingdon, Uxbridge UB10 9LE
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Top 20 carehome certificate
10 95 Reviews
  • Sweetcroft Care Home, Uxbridge
Sweetcroft Care Home is a boutique care home set in the heart of Hillingdon and Uxbridge and offers dementia care, residential care, respite and day care.

Leaving home can be a challenging time, so to ensure the smoothest transition, Sweetcroft Care Home boasts an authentic ‘home from home’ experience to help new residents settle. Offering care for only a maximum of 21, the select group of residents can comfortably interact and form new bonds.

The bedroom suites are designed to give residents luxury, privacy and independence. All rooms are spacious, comfortable and equipped with beautiful oak furniture and the majority of the bedrooms have an en-suite. All bedrooms and en-suites have a nurse call point system which offers residents rapid access to a carer 24 hours a day.

There are two separate lounges in which to socialise and enjoy the company of fellow residents. One of which is a quiet lounge, so there is plenty of opportunity for private moments by yourself or with your loved ones too.

At Sweetcroft, they recognise the importance of activities and invest a lot of time in making sure you're loved ones enjoy every day. With dedicated activities co-ordinators, there is a full programme of events on a daily basis, many of which actively encourage participation from family, friends and the local community.

In beautiful surroundings, with a team of carers who are passionate about what they do each day and by aiming for excellence in every area, the care home makes the experience of living in a care home a fantastic life experience, as well as the best place to receive exceptional care.
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Care Provided by Sweetcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700

These prices are only a guideline, please contact Sweetcroft Care Home to find out the exact price for your requirements.

Contact Sweetcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sweetcroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • J & B Care Home Ltd
  • Privately Owned

Person in Charge

  • Harry Maharaj (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • SweetCroft Residential Care Home welcomes visitors throughout the day but would recommend allowing the residents to enjoy their meal times. Please note that lunch time is from 12:30 – 1:30 pm and supper time is from 5:30 – 6:30 pm. You can meet them in the lounge, in the conservatory, in the garden or in their bedrooms. And of course you are very welcome to go out with them whenever you like.

Parking

  • SweetCroft Residential Care Home has 12 parking spaces

Sweetcroft Care Home Reviews (95)

10

Sweetcroft Care Home has a Review Score of 10 (9.953) out of 10, based on 25 reviews in the last 2 years.
Over all time Sweetcroft Care Home has 95 reviews.

Overall Experience
  • 93
  • 2
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Date Published
  • 95
  • 9
  • 13
  • 25
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Reviewer Connection to Sweetcroft Care Home
  • 40
  • 16
  • 8
  • 8
  • 4
  • 4
  • 4
  • 4
  • 3
  • 1
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Total of 95, showing 61-80
Review from Julie H (Ex Family Member) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased that he is in your care. He is obviously very happy and settled in the home. I feel he is very well looked after and always looks very clean and tidy. The way he is joining in all the activities you arrange is an excellent high, and I think it is a good incentive considering his condition.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your wonderful review. It is lovely to see him joining in all the activities and creating such tight bonds and friendships with the other residents and staff. It's a joy to see any resident settle in so well and makes us very proud to see him walking again.
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Review from Linda W (Daughter of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mummy has been with Sweetcroft for the last 2 years. Since the new owners and manager arrived I have seen amazing improvements. I can leave Sweetcroft and know Mummy is in excellent hands. Before the new owners arrived I was coming 3 to 4 times a week as the care was very sloppy by some staff. Now lockdown
is here I am able to relax and know Mummy is really being cared for.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review. Everyone at Sweetcroft works very hard to provide a wonderful environment for all of the residents and it's amazing to hear such nice feedback and recognition.
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Review from N L (Granddaughter of Resident) published on 2 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the owners, manager and staff enough. They have made the transition for my grandfather so smooth in such difficult times. They have been so professional, compassionate and welcoming. He has settled in so well and is the happiest he has been in a long time. He really enjoys the impressive
range of activities and is always talking about how kind, caring and generous the staff are. He loves Sweetcroft and really feels at home there. I feel so reassured knowing he is being looked after to such a high standard. I highly recommend Sweetcroft.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeWe are delighted to read that you are so happy with the care that your grandfather is receiving. It means a lot to us at Sweetcroft to know that friends and family members acknowledge the wonderful care that we give to all our residents. We are a small care home but we have a big heart and most importantly, we know all our residents and ensure that we tailor our care to their needs. Thank you for taking the time to write a review. Best wishes to you and your family.
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Review from Mark T (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very thoughtful and kind. They have made a special effort to make Dad feel welcome and at home. I was very touched that they were prepared to let Dad have a garden-facing room if he wanted. It is reassuring to know he is in such good and safe hands.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for taking the time to write a review, Mark. We are delighted to hear that you feel and see that your father has settled well into life at Sweetcroft. We are a small care home, but we do everything in our power to ensure the residents are cared for and loved.
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Review from A F (Son of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care has been excellent to the degree that Granny and Grandpa now consider this home. Commitment and approach of staff is been beyond reproach, and it is a comfort to know that they are both together and in such good hands.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review. Your parents are an absolute delight and are a great addition to the Sweetcroft family.
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Review from Mary M (Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy here. The carers, management and owners are very kind, caring, lovely and patient. Nothing is ever too much trouble. We so so many activities every day, there's always lots to do. My bedroom is beautiful. The food is very tasty.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your kind words, Mary. You're a great addition to Sweetcroft and it's a pleasure seeing you go from strength to strength.
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Review from A R (Grandson of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad was admitted to Sweetcroft in March and what wonderful changes we have witnessed in him throughout that time. The team really do provide exceptional care and he has settled in better than we could ever have expected. We know that Sweetcroft is not the norm in the care industry as we had relatives
in other care homes who received substandard care by comparison. Sweetcroft makes what they do look easy. It's only said that all care and nursing home are not run to this superb standard, by staff and management who have expertise, compassion, kindness and understanding. The whole family couldn't be happier that grandad is in such a safe and happy environment as well as knowing he is being stimulated with meaningful activities and emotional support.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review of Sweetcroft. Your grandad has indeed flourished with us at Sweetcroft, and it is so lovely to see him so engaged with the residents and staff. He is a delight to have at Sweetcroft. Best wishes to you and your family.
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Review from S G (Daughter-in-law of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding Outstanding Outstanding! this home is beyond anything I have ever experienced. I am a district nurse who goes into a number of care homes and as soon as we needed a home for my mother-in-law I knew it was the only home I would place her in their care. There is something new happening every
day from baking scones to playing miniature golf, to cinema nights with popcorn, hot chocolate and marshmallows. They constantly have arts and crafts going on throughout the week in the lead up to the weekly party on Friday's my mother-in-law loves it. Ont eh party's they have the food-related to the party like fish and chips for the Seaside party, Pimms and high tea for the Wimbledon party.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your wonderful words. It is so nice to read such positive feedback about Sweetcroft. The residents are central to all that we do. We will continue to share all the wonderful experiences online for people to see that there really are amazing care homes out there.
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Review from Gary F (Son of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with my mum's care.
The home is much improved.
The residents are being stimulated.
This is a happy home.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you, Gary, for taking the time to write a review about Sweetcroft. We do everything in our power to ensure that everyone is cared for, happy and in a simulated environment.
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Review from Michelle V (Daughter of Resident) published on 20 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the new manager arrived at Sweetcroft Care Home, the service provided has been of an excellent standard. She has thought of so many new activities for the residents to do. The care provided is exceptional, and Mum has enjoyed all the activities and making friends with the other residents.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your kind words, Michelle. Our manager is doing a fantastic job, and it's nice to receive such positive feedback.
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Review from Hilary L (Friend of Resident) published on 7 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, warm, lovely. Lovely garden.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your kind words. We strive to make Sweetcroft Outstanding in all areas from food to decor and none of this is at all possible without our wonderful staff. It is very humbling to hear that relatives and friends of our residents give us such fantastic feedback, so thank you for taking the time to write this.
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Review from M K (Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always helpful, cheerful, and happy to please. Wonderful care home and staff, can't praise enough.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your wonderful comments. It is extremely important for us to get reviews from residents and get your feedback on the service, environment, food and staff. We are delighted that you have settled in so well and enjoy the home.
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Review from E F (Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff work very hard.
Food is good.
The staff work very well and are very fond of the residents.
There is a good choice of activities every day.
Residents are very happy.
Very good washing facilities.
Rooms are nicely decorated and clean.
My husband and I are very happy here.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review. It is always important to get reviews from residents and it is wonderful to hear such positive feedback from those in the home experiencing the care 1st hand. It is a pleasure to look after you and all the residents.
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Review from David H (Nephew of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided for my Aunt. Staff and management very good.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you David. We welcome all feedback and continuously strive for excellence. We believe that everybody deserves the very best care, so it’s wonderful for their hard work to be recognised.
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Review from H W (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, friendly and so welcoming.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeMany thanks for your kind words. Feedback is always great for staff morale, as they put their heart & soul into caring. We are extremely fortunate to have such great carers and managers and the acknowledgment of their hard work is much appreciated.
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Review from F C (Niece of Resident) published on 3 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care taken of my aunty. Very good regular updates provided.
Aunty is very happy here and has settled in very well.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review. We strive for excellence and it is always very humbling to hear that the staff's hard work is paying off. We will pass on this great feedback to our staff.
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Review from Krystal G (Granddaughter of Resident) published on 3 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, always welcoming, very polite, always look after my nan keeping her busy with lots of activities. Nan is very happy and is able to talk to staff when she needs anything. Always keep us updated with activities and how Nan is doing.
She has her new room and likes to be able to have the patio
door open to have fresh air.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your kind words and lovely feedback. We will of course pass this onto our team. Many thanks.
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Review from C G (Daughter of Resident) published on 3 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy here. She likes her new room.
We feel that the staff are very good and keep us updated with the activities she is doing. She likes being able to get out the patio door and sit in the garden.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeWe're glad Mum likes her new room and furniture. She has been choosing colours for her "front door" (bedroom door) and the flower pot to match looks beautiful. Thank you for taking the time to write such a wonderful review and we will pass it onto our team.
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Review from L J (Stepdaughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home and staff are excellent.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your lovely review. We will share your feedback with the team who will be delighted, as we strive for excellence in all we do.
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Review from Alison M (Niece of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was at Sweetcroft for respite care. She was a musician in her younger days, and she thoroughly enjoyed the live singers coming in. Management, carers and all staff were very approachable. She was very happy there and should we require full time in the future she will definitely be going back.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for kindly writing such a lovely review. Your warm words about the care home is greatly appreciated. As a team, we do everything possible to ensure our residents get the care and attention that they deserve. We will share your kind words with the team.
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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Sweetcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Sweetcroft Care Home is calculated as follows: ( (286 Excellents x 5) + (14 Goods x 4) ) ÷ 300 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweetcroft Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Harry

Harry Maharaj

Job Title: Registered Manager Joined: 2021

Harry has been in the care industry for nearly 26 years and brings with him a wide range of experience. He has worked in many varied roles at a senior level for both the NHS and private care sector. Needless to say that Harry is very highly qualified for the position as registered care home manager and looks forward to working with residents, staff and community colleagues alike.


Harry firmly believe that happy residents leads to a happy workforce and he is passionate in ensuring the highest possible standard of care is delivered. This is evident in our recruitment and retention of staff as Sweetcroft is well known for its long staff service.


Harry is determined to strive for excellence and wants the home to become a model for high standards of care not only in Middlesex, but across London. Harry is also passionate about staff training, innovation in care and person centred care for all of the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweetcroft Care Home to verify any information. View our terms and conditions. Sweetcroft Care Home has an Enhanced Service - more info.