Sweetcroft Care Home

53 Sweetcroft Lane, Hillingdon, Uxbridge UB10 9LE
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Top 20 carehome certificate
10 88 Reviews
  • Sweetcroft Care Home, Uxbridge
Sweetcroft Care Home is a boutique care home set in the heart of Hillingdon and Uxbridge and offers dementia care, residential care, respite and day care.

Leaving home can be a challenging time, so to ensure the smoothest transition, Sweetcroft Care Home boasts an authentic ‘home from home’ experience to help new residents settle. Offering care for only a maximum of 21, the select group of residents can comfortably interact and form new bonds.

The bedroom suites are designed to give residents luxury, privacy and independence. All rooms are spacious, comfortable and equipped with beautiful oak furniture and the majority of the bedrooms have an en-suite. All bedrooms and en-suites have a nurse call point system which offers residents rapid access to a carer 24 hours a day.

There are two separate lounges in which to socialise and enjoy the company of fellow residents. One of which is a quiet lounge, so there is plenty of opportunity for private moments by yourself or with your loved ones too.

At Sweetcroft, they recognise the importance of activities and invest a lot of time in making sure you're loved ones enjoy every day. With dedicated activities co-ordinators, there is a full programme of events on a daily basis, many of which actively encourage participation from family, friends and the local community.

In beautiful surroundings, with a team of carers who are passionate about what they do each day and by aiming for excellence in every area, the care home makes the experience of living in a care home a fantastic life experience, as well as the best place to receive exceptional care.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 21 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • J & B Care Home Ltd

Person in charge

  • Harry Maharaj (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (21)

Visiting

  • SweetCroft Residential Care Home welcomes visitors throughout the day but would recommend allowing the residents to enjoy their meal times. Please note that lunch time is from 12:30 – 1:30 pm and supper time is from 5:30 – 6:30 pm. You can meet them in the lounge, in the conservatory, in the garden or in their bedrooms. And of course you are very welcome to go out with them whenever you like.

Parking

  • SweetCroft Residential Care Home has 12 parking spaces

Sweetcroft Care Home Reviews (88)

10

Sweetcroft Care Home has a Review Score of 10 (9.958) out of 10, based on 26 reviews in the last 2 years.
Over all time Sweetcroft Care Home has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Sweetcroft Care Home
  • 38
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Total of 88, showing 1-20
Review from Sue K (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to all the Sweetcroft team for making this summer a great time for mum and all of the residents. What a great time they have had joining in all the great activities put on along with outings and picnics around in the local park. Mum has so enjoyed being out in the sunshine sitting
and chatting with everyone. The knit and natter sessions are a big hit and so good to see mum pick up her needles again and listen to her talk and share memories with the friends she has made since being at Sweetcroft. The care and support given to mum from the team is brilliant. Thank you from her family.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful review. It is lovely to see that the activities are appreciated by the relatives. Our fabulous activity coordinator puts a huge effort into thinking up new & inclusive activities each week & it's always amazing when they are well received by the residents. I will pass on your comments to the team

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Review from June P (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is 99, and a widow of over 35 years. After a fall at home and a stay in Hospital it was agreed (Gerontologist, Social Services, etc) that Mum had to go to a care home. We visited numerous homes and Sweetcroft was head and shoulders above the rest. It has under 25 residents, the home is light, bright
and cheerful, with all en suite bedrooms. The care staff are lovely, kind, smiling, happy and very efficient, it has a cosy, warm atmosphere with lots of laughter. It has a high ratio of staff to residents, the food is fresh and home cooked, the dinning room welcoming and delightfully decorated. The level of management and care is beyond exceptional, all Mums needs and wants are catered for. She has had eye and hearing tests, chiropodist and hairdresser visits, they have a doctor and district nurses on call. It has lovely grounds and daily activities. Thankfully they had a vacancy, we are extremely happy, grateful and very lucky to have found Sweetcroft, it is a sparkling gem!
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your heartfelt and detailed review. We really appreciate you taking the time to review our home and are delighted that you are happy with the care your mum is receiving. I will pass on your comments to the entire team.

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Review from Edward P (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a few care homes when my Mother needed care, Sweetcroft Care Home is exceptional in its attitude, care and staff.
The home is clean tidy and has a happy atmosphere
A welcoming and safe enviroment.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for taking the time to write and verify this review with the reviews team. We really appreciate it. It is always wonderful to get such positive feedback and we will pass this onto the entire team

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Review from L M (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Sweetcroft Care Home since February 2025. Her health has improved since being in here as she now has 24 hour care.The staff are really friendly and being a small home they get to know the residents well. The Activities Coordinator is loved by them all and she is great at getting mum
involved.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your thoughtful review. We're delighted to hear that mum's health has improved since admission and that she is taking part in the activities. I will pass on your comments to the team

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Review from Christine F (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my professional & personal life across the UK & Australia, I've visited many residential care homes. Sweetcroft stands out as truly exceptional from the moment you enter, the beautiful curated decor & thoughtful memorabilia transport you on a nostalgic journey, creating a warm homely atmosphere.
The home is impeccably clean & tidy & the long-standing dedicated staff show remarkable compassion & commitment to every resident. The food is of excellent standard & hydration is clearly a priority - residents are cared for in every way. Daily activities are thoughtfully planned & inclusive of all & they are encouraged to join in. Everyone is valued & part of the community. This home sets the gold standard. I would visit 3x a day.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind review. I will pass your comments onto the team

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Review from Ian S (Son of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and always attentive towards mother. Mum health has improved since moving into Sweetcroft. Love the activities and keepfit classes put on for the residents.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review and taking the time to write it. I will pass on your comments to the team who will be delighted

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Review from L L (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were fortunate to be offered a room at Sweetcroft Care Home at a particularly challenging time for our mum who is suffering from advanced dementia. The staff at the home are constantly exceptionally kind and considerate and get to know the residents individually. The manager is kind, approachable
and communicates with family members. It is immaculately clean, tastefully and thoughtfully furnished and residents are given good home cooked food. I could not recommend more highly.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your glowing review. We strive for excellence and the team will be so pleased with your feedback. Thank you for taking the time to write this.

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Review from Jenny J (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum moved into Sweetcroft Care Home in December 2024. It had been an extremely stressful time, but even before she became a resident we were all made to feel part of their care home family.
All of the staff at the Home were extremely kind, compassionate and caring towards Mum and were exceptionally
supportive to us. We always felt welcome and nothing was too much trouble. The Home was exceptionally clean and comfortable, with bright well thought out decorations and displays along with regular organised fun activities and lovely celebrations for Christmas and birthdays.
Mum really liked her bedroom which was very pretty and comfortable.
We were so grateful to everyone at Sweetcroft Care Home for looking after our Mum. Everyone was so caring, warm, kind, compassionate, professional, hardworking, helpful, thoughtful and fun. Thank you.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

It is always lovely to receive positive reviews from families. We appreciate you taking the time to write this and helping other families to find our care home.

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Review from Maryla P (Daughter of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had a very challenging, difficult time at the start of the year and it became apparent that she could no longer live independently. During those difficult months, we could see her spirit was gradually being crushed and she was a very defeated person who moved into Sweetcroft. It was the best decision
she ever made.
Within days she was back to her old self thanks to the excellent staff. Her room was light and airy, the food was exactly what she most enjoyed and she had fun with the various activities. Sadly Mum passed away after only five months at Sweetcroft but our memories of those months are all happy ones.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for taking the time to write this. We miss Mum dearly but are happy that you were able to make fond memories with her in her final days and that you felt she had returned to her former self. I will pass on your lovely words to the entire team.

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Review from Carol D (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are really caring and helpful. Accommodation is always clean and tidy. Lovely place.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind words. I will pass them onto the team.

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Review from K J (Friend of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my good friend, the staff are very welcoming and treat everyone like family. The atmosphere is just wonderful and the cleanliness of the home is outstanding. Activities are brilliant as they always get family and friends involved. They have a good selection of meals to choose from too.
My friend is always happy.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. It is amazing for staff morale when relatives and friends acknowledge their hard work and dedication. Thank you for taking the time to write this. I will share it with the team.

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Review from E C (Friend of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say Sweetcroft really is the place to be. I have been visiting my friend each week and wow what a friendly and warm environment I walk into. The staff and management are so friendly and you feel very welcome the minute you walk through that door. The care that they deliver is what I can only
say is outstanding. The home is very clean and odour-free.
I am so glad my friend is here, I haven't seen him smile this much in a long time.
I highly recommend Sweetcroft.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful review. I will pass on your comments to the team who will be delighted.

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Review from Pamela V (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Sweetcroft in July and I must say I am really impressed with the care my mum is receiving. The staff and management are amazing. Mum seems very happy since she's been here.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for the lovely review. It is very kind of you to take the time to write this review.

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Review from Z A (Daughter of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home quite frankly is superb. The manager and staff are nothing short of wonderful. Everyone is professional, kind, caring, engaged, supportive and actually fun - whilst the latter seems odd it's much needed at times. In an environment where my father is so unwell to have staff members who
can balance sensitivity with support and fun is appreciated and at times much necessary. My mother, brother and sister could not recommend this care home enough. Whilst it's tough knowing Dad is in a home this place at least does the utmost to be a home from home.
Thank you, everyone - special shoutout to four members of staff in particular and weekend staff who are amazing.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely review. I will of course pass on your wonderful comments to the entire team.

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Review from Dawn F (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and dad moved into Sweetcroft in January, it was the only home Mum and Dad wanted to go in as their school friend was there. It is a very friendly care home, all the staff are excellent and Mum and Dad are looked after exceptionally well. Sadly Dad passed away in May, the food is excellent and
Mum's care is excellent, couldn't fault Sweetcroft in any way. So pleased we put Mum and Dad in Sweetcroft, no regrets, entertainment is above and beyond.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind review. I will pass on your comments to the team who will be delighted.

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Review from Fiona P (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sweetcroft is truly like a family. The carers genuinely care for the residents, they are cheerful, caring and full of ideas to entertain the residents. Because the team take the time and trouble to get to know the residents they know when something isn't right and can deal with any problem swiftly and
kindly. Thank you Sweetcroft.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely words. I will pass these onto the team.

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Review from L M (Son of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Sweetcroft for over 3 years now. The staff are always cheerful and caring. Mum is well looked after here. She has plenty of activities to keep her busy or she can spend time quietly if she wishes. The food (breakfast, dinners etc) are always good and varied. I know Mum is always well
cared for at Sweetcroft and is happy here, which is a great peace of mind for me and the family.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for taking the time to send such a wonderful review. We really appreciate your words and the hard work our staff do every day. It's much appreciated.

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Review from Lisa P (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sweetcroft Care Home welcomed my mum with love and kindness. She settled so well and I had great peace of mind knowing that my mum was safe. All staff members are friendly, kind and helpful, they looked after my mum with great care. They loved my mum and my mum loved them. What more could you want?
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely words. I will pass them onto the team.

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Review from O C (Grandson of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. The care and attention they give to our grandma is outstanding. My family and I have seen such a huge positive change in her since she's been there. We couldn't be happier. Thank you Sweetcroft for looking after her.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words. We always put the residents at the heart of everything we do, so it’s great when relatives see such positive changes in their loved ones after joining us.

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Review from L K (Daughter of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sweetcroft is a beautiful care home. The staff here are always so very welcoming. My mum is happy and content here. She always looks well and has a lot to say on the things she does on a daily basis. In fact, all the residents do. The management here will always answer to any queries I have regarding
my mum and will go out of their way to make sure she has anything she needs, whether it be health, medical and well-being. I myself enjoy being here when visiting. Such a beautiful, lovely care home.
Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for giving us such a lovely review. I will be sure to pass your comments on to the team.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Sweetcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Sweetcroft Care Home is calculated as follows: ( (299 Excellents x 5) + (13 Goods x 4) ) ÷ 312 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweetcroft Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Harry

Harry Maharaj

Job Title: Registered Manager Joined: 2021

Harry has been in the care industry for nearly 26 years and brings with him a wide range of experience. He has worked in many varied roles at a senior level for both the NHS and private care sector. Needless to say that Harry is very highly qualified for the position as registered care home manager and looks forward to working with residents, staff and community colleagues alike.


Harry firmly believe that happy residents leads to a happy workforce and he is passionate in ensuring the highest possible standard of care is delivered. This is evident in our recruitment and retention of staff as Sweetcroft is well known for its long staff service.


Harry is determined to strive for excellence and wants the home to become a model for high standards of care not only in Middlesex, but across London. Harry is also passionate about staff training, innovation in care and person centred care for all of the residents.

Frequently Asked Questions about Sweetcroft Care Home

What types of Care is Sweetcroft Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sweetcroft Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Sweetcroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sweetcroft Care Home to the centre of Uxbridge?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweetcroft Care Home to verify any information. View our terms and conditions. Sweetcroft Care Home has an Enhanced Service - more info.