Sweetcroft Care Home

53 Sweetcroft Lane, Hillingdon, Uxbridge UB10 9LE
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10 98 Reviews
  • Sweetcroft Care Home, Uxbridge
Sweetcroft Care Home is a boutique care home set in the heart of Hillingdon and Uxbridge and offers dementia care, residential care, respite and day care.

Leaving home can be a challenging time, so to ensure the smoothest transition, Sweetcroft Care Home boasts an authentic ‘home from home’ experience to help new residents settle. Offering care for only a maximum of 21, the select group of residents can comfortably interact and form new bonds.

The bedroom suites are designed to give residents luxury, privacy and independence. All rooms are spacious, comfortable and equipped with beautiful oak furniture and the majority of the bedrooms have an en-suite. All bedrooms and en-suites have a nurse call point system which offers residents rapid access to a carer 24 hours a day.

There are two separate lounges in which to socialise and enjoy the company of fellow residents. One of which is a quiet lounge, so there is plenty of opportunity for private moments by yourself or with your loved ones too.

At Sweetcroft, they recognise the importance of activities and invest a lot of time in making sure you're loved ones enjoy every day. With dedicated activities co-ordinators, there is a full programme of events on a daily basis, many of which actively encourage participation from family, friends and the local community.

In beautiful surroundings, with a team of carers who are passionate about what they do each day and by aiming for excellence in every area, the care home makes the experience of living in a care home a fantastic life experience, as well as the best place to receive exceptional care.
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Care Provided by Sweetcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700

These prices are only a guideline, please contact Sweetcroft Care Home to find out the exact price for your requirements.

Contact Sweetcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sweetcroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • J & B Care Home Ltd
  • Privately Owned

Person in Charge

  • Harry Maharaj (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • SweetCroft Residential Care Home welcomes visitors throughout the day but would recommend allowing the residents to enjoy their meal times. Please note that lunch time is from 12:30 – 1:30 pm and supper time is from 5:30 – 6:30 pm. You can meet them in the lounge, in the conservatory, in the garden or in their bedrooms. And of course you are very welcome to go out with them whenever you like.

Parking

  • SweetCroft Residential Care Home has 12 parking spaces

Sweetcroft Care Home Reviews (98)

10

Sweetcroft Care Home has a Review Score of 10 (9.958) out of 10, based on 28 reviews in the last 2 years.
Over all time Sweetcroft Care Home has 98 reviews.

Overall Experience
  • 96
  • 2
  • 0
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Date Published
  • 98
  • 12
  • 16
  • 28
  • 70
Reviewer Connection to Sweetcroft Care Home
  • 41
  • 16
  • 8
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 98, showing 41-60
Review from John H (Son of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sweetcroft has provided excellent care for my mother since she arrived here. The staff are pleasant, enthusiastic and caring. Being a small care home, it provides a more domestic, less institutional atmosphere than other care homes we inspected. Management has adequate overviews and focuses on the operation,
contributing greatly to the overall performance.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your wonderful review and kind words. We love to hear from families and appreciate all feedback. I will pass your lovely words on to the staff and the rest of the management team.
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Review from Louis F (Son of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum found the care home extremely welcoming, and the carers were exceptional in their support. She loves most of the activities.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your review. We appreciate all feedback. Glad mum has settled in well.
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Review from Hannah J (Daughter of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful in every way. Having to put a loved one in a care home is tough, but Sweetcroft supported my family through the transition and settled my father in the loveliest way. The staff are truly amazing, kind, caring, fun and welcoming. My family feel blessed to have found this gem of a place. As
the residents themselves say, it is not a care home, it is a five-star hotel they are lucky enough to live in.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. I will pass on your lovely comments to our team, who will be over the moon. Caring is a job done because of a passion to care and look after people, and the staff are always overwhelmed when their hard work and commitment are recognised. Thank you once again for taking the time to write this.
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Review from Margaret B (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm really impressed with Sweetcroft Care Home for the care and support given to my mother since she came into the home. She is in a lovely room, overlooking the garden with her own ensuite facilities. The activities that are offered to the residents are excellent. In all the time I have been visiting
Mum, I'm very appreciative of their caring nature to all the residents from all of the staff - they are so cheerful and friendly to us visitors and in such lovely surroundings throughout the home. Mum was impressed with the food from the first week of her stay, and I've never heard her complain since.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for such an incredible review. We are delighted with how mum has settled in. She is truly part of the Sweetcroft family. Thank you for taking the time to write such a thorough and glowing review. I will be sure to pass on your comments to all of the staff.
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Review from E S (Niece of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a worrying time trying to find a suitable setting for my uncle. We were so glad to have found Sweetcroft and its lovely residents and caring staff. What a relief! I speak with my uncle daily, and he has nothing but praise for the staff, the food and the atmosphere. It is truly a home from home.
How care homes should be. Extremely thankful to have found the manager and his team.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. The registered manager and the team will be delighted to hear such lovely words and that their hard work is recognised. We strive for excellence, so it’s humbling to hear that we are achieving excellent care in the eyes of relatives. Thank you again.
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Review from Joe S (Friend of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff seem very friendly and welcoming. The residents seem to be happy and enjoying their activities and music. The premises are always clean and tidy.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. I will share your comments with the staff.
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Review from Sue Q (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming, friendly and helpful and ensures Mum has a good experience. My mum enjoys activities and music.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your kind review. The teams strive for excellence, and the activity coordinator will be delighted that your mum enjoys the activities as she constantly tries to find new and innovative ways to engage residents.
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Review from Anna S (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy, cheerful home with a positive, caring attitude. Staff are caring and helpful, and nothing is too much trouble. Mum seems more alert and awake since she has been here.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your lovely words. I will be sure to pass your review and comments on to the team.
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Review from Jennifer N (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful treatment and welcome for my mum. Place was absolutely friendly, calm and welcoming to us.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review and for taking the time to write it. We are delighted that mum has settled in so well.
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Review from Susan F (Daughter of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sweetcroft is a very special care home and largely because the staff are remarkable: they are highly professional, very caring and patient beyond measure. My mum and now my dad have resided in Sweetcroft for almost two years. Over this period, I have been impressed with the way in which the Sweetcroft
team help to ensure good communication between the residents and their families. The facilities are clean, cheerful and bright.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your glowing review. Our staff are exemplary and truly find their caring roles a calling, so it is amazing for their hard word to be acknowledged by relatives and residents. They will be delighted by your kind words and I will be sure to pass them onto the entire team. Many thanks
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Review from J Y (Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Sweetcroft after a spell in hospital. The caring and kind staff helped me regain my strength - to rest when I wanted to, encouragement to walk - albeit slowly. I feel I am amongst kind and friendly staff. I am very content. I have no complaints.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. It is so important to get feedback directly from residents and to hear we are doing a good job means the world to the entire team. You have quickly become part of the Sweetcroft family and we are delighted you are doing so well and enjoying your time with us.
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Review from N Y (Son of Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Sweetcroft for two months. She arrived following a lengthy and traumatic stay in hospital. She arrived bedbound and very weak and unwell. Two months on, she is now thriving, putting on weight and walking again. She is always extremely complimentary and happy with the care she receives.
We visit her regularly and are made to feel most welcome by the staff. From our experience, I would have no hesitation in recommending Sweetcrofy.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. We are delighted with how well mum is doing and happy that your family have noticed her improvement.
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Review from Jason P (Grandson of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with incredible facilities. We couldn’t be happier with the care our grandmother is getting. She’s come out of her shell, eating more and generally thriving. The activities are out of this world. Food is wonderful, with a great variety. All staff are warm and kind and take a great
deal of care with the residents, which is wonderful to see.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely review and kind words. We value all feedback from friends and relatives and strive to provide an outstanding service.
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Review from Tina N (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A welcoming environment. Nothing is too much trouble. Staff are on the go all the time ensuring everyone is happy.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. We really appreciate you taking the time to give us feedback.
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Review from Bernadette C (Daughter of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family are so happy with Sweetcroft. The care and attention that they give our mother are outstanding, eg, activities and welfare. She enjoys the exercise sessions (her favourite). We couldn't be happier.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality care, so it is very humbling to hear that we’re achieving what we set out to do. We appreciate you taking the time to write this feedback.
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Review from Chantal L (Granddaughter of Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy my grandma is at Sweetcroft, from the activities each day to the care the staff give my grandma. My family and I have seen such a huge positive change in her since she’s been there. Thank you Sweetcroft for looking after her!
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. We strive to provide outstanding care, and it’s amazing to get such incredible feedback. I will pass on your review to our team. Thank you for taking the time to write this.
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Review from R R (Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved to this home in January this year (2021) following a fall at home. I was unable to walk when I came here, but the staff were excellent and helped me with exercises every day, and now I am walking unassisted. I love all the staff; they are all so kind and patient. My room is large and very nice
and expensively decorated. The food is very nice and tasty. I am very happy here and feel secure.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you for your lovely words. I will feedback to the team.
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Review from Steve H (Son of Resident) published on 27 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is very, very happy. He settled far better than we expected. We looked at many, many homes before selecting this one, and this is far superior to any others. Activities are wonderful and still much cheaper than alternative care homes we looked at that offer far less. He has a better quality of
life now than he ever had.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. I’m glad to hear we’re living up to your expectations. We arrive for excellence and welcome all feedback.
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Review from Roy H (Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. Food is very good. Activities are plentiful and wide-range. Always something to do and watch what's going on. Bedroom is nice, bright, good quality furniture and very clean. I have many friends here.
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your lovely words. I'm glad to hear you feel that we are doing all we can to make you happy and comfortable.
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Review from Frances P (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so happy with the care and attention our mother has at Sweetcroft. We are delighted we found such a wonderful care home. The activities and exercises keep them busy and fit, so much variety, and the food looks delicious!
Reply from Jennifer Somauroo, Director at Sweetcroft Care HomeThank you so much for your wonderful review. We really appreciate all feedback and thank you for taking the time to write this.
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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Sweetcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Sweetcroft Care Home is calculated as follows: ( (322 Excellents x 5) + (14 Goods x 4) ) ÷ 336 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweetcroft Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Harry

Harry Maharaj

Job Title: Registered Manager Joined: 2021

Harry has been in the care industry for nearly 26 years and brings with him a wide range of experience. He has worked in many varied roles at a senior level for both the NHS and private care sector. Needless to say that Harry is very highly qualified for the position as registered care home manager and looks forward to working with residents, staff and community colleagues alike.


Harry firmly believe that happy residents leads to a happy workforce and he is passionate in ensuring the highest possible standard of care is delivered. This is evident in our recruitment and retention of staff as Sweetcroft is well known for its long staff service.


Harry is determined to strive for excellence and wants the home to become a model for high standards of care not only in Middlesex, but across London. Harry is also passionate about staff training, innovation in care and person centred care for all of the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweetcroft Care Home to verify any information. View our terms and conditions. Sweetcroft Care Home has an Enhanced Service - more info.