Tower House Residential Home Ltd

11-12 Tower Road, Willesden, London NW10 2HP
1 Review
  • Tower House Residential Home Ltd, London

Care Provided by Tower House Residential Home Ltd

Type of Service

    Residential Home
  • For a maximum of 13 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Facilities

Good to Know

Owner

  • Tower House Residential Home Ltd
  • Privately Owned

Person in Charge

  • Mary Mundy (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Room Information

  • Single Rooms (13)
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Tower House Residential Home Ltd Reviews (1)

Over all time Tower House Residential Home Ltd has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Tower House Residential Home Ltd
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Review from N H (Friend of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have a relative in Tower House care home. I've visited a few times. The staff have not treated him great, being rude to him, mocking him. When mentioned to staff nothing is done and very vague about such a serious accusation. Today I spoke to the resident who said the staff are refusing to put the
heating on even though the resident is freezing cold. If you are not docile, it's a problem. The patients always look bored and unstimulated. I would hate to have to live there. I'm actually appalled!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Tower House Residential Home Ltd

What types of Care is Tower House Residential Home Ltd registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tower House Residential Home Ltd have?

There are 13 Single Rooms.

How far is Tower House Residential Home Ltd to the centre of London?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tower House Residential Home Ltd to verify any information. View our terms and conditions. Tower House Residential Home Ltd has an Basic Service - more info.