Visitation of Our Lady

My mother has been a resident of the Visitation of Our Lady Home for over 2 years. Whenever I visit the home , it truly feels like going home as I am warmly greeted on arrival offered coffee and a wonderful selection of cakes all made at the home. My sister and I did look at other homes prior to choosing Visitation and we agreed that this house felt like a home; for example there is absolutely no staff churn, which friends with parents in large homes do complain of. My mother is content and well loved by all at the home.

One is invited into this care home always with warmth, smiles, and a huge welcome, to join the resident for tea, coffee, lunch, or supper, (the food and cakes are amazing!), to spend time with them in the garden, day room or resident's bedroom. The sisters are dedicated to helping their residents with all their physical needs and this is done with the utmost dignity and respect. There is a lovely calm to this home, where the spiritual aspect is really the heartbeat that makes things work.

An absolutely wonderful care home with kind and caring staff who couldn’t do enough. Always clean and actually runs as if it's the residents' own home. I am part of the Polish community and am supported by the care home. I would recommend it.

I have always been greatly impressed by the care, dedication and fortitude of the Polish nuns who run this care home. Nothing is too much for them with regard to the residents, whether it is dressing/undressing, putting them to bed, feeding, making sure that the correct medication is taken, washing/bathing, accompanying them to the toilet, cleaning the rooms, welcoming visitors, arranging medical visits, taking to the hospital for emergency/routine consultations and then staying as long as necessary. The nuns are on duty from morning to night. The safety, security and well-being of the residents, is of paramount importance. In addition to these physical needs, the nuns hold regular religious services in the on-site chapel. This spiritual aspect is of great importance to residents and a key element in their choice to apply to the care home. My mother, who is in her late 90's, could not ask to be in a better place for her last years.