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Henrietta House has an excellent reputation based on the quality of care given by the professional, fully trained staff, many of which have worked for many years.
The home is set in a tree-lined residential road within walking distance of the town centre and railway station, overlooking a park and has its own beautiful gardens which the residents...
Care Provided by Henrietta House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Henrietta House for full pricing details and T&Cs.
Contact Henrietta House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lansglade Homes Ltd
- Private Owned
Person in charge
- Rosanna Gosling(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (25)
Visiting
- Currently no visiting restrictions in place.
Parking
- There is off road parking outside the home.
Henrietta House Reviews (104)
Henrietta House has a Review Score of 9.4 (9.441) out of 10, based on 7 reviews in the last 2 years.
Over all time Henrietta House has 104 reviews.
My mother is always in Henrietta House aged 103. The staff thinks she is amazing and she is very happy there and extremely well looked after.
Covid-19 restrictions have been so difficult for everyone. The management were excellent at keeping me updated and enabled me to have video calls with my mum during lockdowns. The home has a friendly atmosphere and observations of staff with my mum are always respectful and caring.
Since my mother-in-law became a resident at Henrietta House, she has been well cared for by the excellent staff. Until Covid came along, we very much enjoyed the various activities put on for residents and visitors - sports day, Halloween, quiz nights, Santa visits and more!
Warm, friendly, welcoming and respectful.
Over the last few months, the staff have helped in all areas to facilitate visits with my mother.
Highly recommend.
Henrietta House has a welcoming and homely atmosphere. The manager and staff are excellent. They are caring, compassionate, respectful, supportive and always ready to help. I am very happy with the care they provide for my mother. They always keep us informed and updated with any medical needs my mother has. Thank you to you all.
I will always remember the time I was at Henrietta House. Everyone was so kind to me. While I was at Henrietta Lodge I was pleased to help 2 ladies who were calling out, 1 lady stood at the door of her bedroom - when I went to see her she said no one hears me calling os I pressed something in her room to get her some help and stayed with her until someone came. Another lady was calling out and seemed upset so I stayed with the lady until someone came to help her. I was pleased I could help people whilst I was there. Also, it was nice to do some knitting.
Cared for by angels sent from above,
Where nothing you need is ever too much,
Especially in difficult times, providing an emotional crutch,
With epic hot chocolates and delicious hot food,
Activities aplenty to lighten the mood,
There really is nowhere better,
Than the wonderful care home, they call Henrietta.
The care and understanding of my brother's condition are very good.
Friendly atmosphere.
No smells (urine etc.).
Very friendly, polite and helpful. Excellent caring.
Although I haven't been here only a few months I can find nothing to complain about. Everything is satisfactory.
In these difficult times (Coronavirus) and not being able to have normal visits, other than a garden visit, I found all staff from manager down very kind and helpful when I rang. This left me very assured that the best possible care was being given and I had no worries.
The manager and staff of this home, in my opinion, go the extra mile to embrace the diversity and individuality of the residents living in this home. Despite lockdown, I have observed on numerous visits following guidelines, a genuine nurturing team that provide high quality care to all residents. The care my mother receives is amazing and enables her to maintain her dignity and provides her with a purpose in her final years of life. The management of this home are extremely creative and innovative and I am so grateful.
My mother has only been in Henrietta House for a short time on a temporary placement. But already, I have seen a huge improvement. My mother has very complex needs. The care manager and all of the staff have made my mum very happy and welcomed. She is not anxious or unhappy like she was before. They have kept me fully aware of every aspect of my mothers care. I feel relaxed and happy knowing Mum is content, safe and very well cared for, it has been lovely to hear her laugh again, This is a great place that only wants the best for its residents with an excellent team. I would definitely recommend it to anyone who is looking for a Care home now or in the future.
I was a resident there as a hospital patient with a broken bone in my right knee. On arrival my mobility was virtually nonexistent. But thanks to the wonderful treatment that I received from all of the staff I became able to stand up walkabout with a frame, wash and dress myself. I can't thank them enough.
My father was a resident here at Henrietta House for two years, four months until he sadly passed away. Henrietta became his home and ours too. The staff, from the top to the bottom were superb. Caring, compassionate and thoughtful in every way. I would not hesitate to recommend this home because they all truly care about their residents and families.
They look after granny so well. Nothing is too much trouble. The staff listen, and they care. Manager and deputy, very approachable. Safeguard well, and I'm happy that my granny is very well cared for, looked after and safe. Clear and well-managed guidelines over covid19 - PPE provided for visits. Residents meetings ensure everyone's thoughts and views are heard.
My mother was made very welcome and comfortable on arrival. The care and attention she received was exemplary. The staff are very pleasant and friendly - nothing is too much trouble, and they are proactive in trying to improve the support for my mother. She was sorry to leave, but it was agreed she would receive more nursing support somewhere else.
My relative has been at Henrietta House for almost a year now. She has settled down very well and is happy. The home is very imaginative with all the events they hold, encouraging residents, families and friends to join in. They hold quiz nights, knitting groups, gardening club, keep fit, singing and art and craft lessons.
The staff here are welcoming, professional and friendly. They provide great services and care and always provide us with the correct and appropriate information when needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 29 July 2026A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.
News (1) & Events (0)
- 02 Jun 2026
Henrietta House had solar energy installed in June 2026, giving green, ethical, sustainable values with environmental responsibility, which provides residents and families with eco-friendly living.
There are no upcoming events for Henrietta House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Henrietta House.
Accreditations
There are no accreditations posted yet for Henrietta House.
Meet the Team (1)

Rosanna is an experienced home manager.
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