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Henrietta House has an excellent reputation based on the quality of care given by the professional, fully trained staff, many of which have worked for many years.
The home is set in a tree-lined residential road within walking distance of the town centre and railway station, overlooking a park and has its own beautiful gardens which the residents...
Care Provided by Henrietta House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Henrietta House for full pricing details and T&Cs.
Contact Henrietta House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lansglade Homes Ltd
- Private Owned
Person in charge
- Rosanna Gosling(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (25)
Visiting
- Currently no visiting restrictions in place.
Parking
- There is off road parking outside the home.
Henrietta House Reviews (104)
Henrietta House has a Review Score of 9.4 (9.441) out of 10, based on 7 reviews in the last 2 years.
Over all time Henrietta House has 104 reviews.
Should I have any queries or questions there is always someone to talk to, and in return, they never hesitate to advise me of anything that they might be concerned about his well being. I cannot thank them enough.
A very friendly, homely place to be. Nothing is too much trouble and there are always staff around. Happy in the knowledge that Mum is warm and comfortable, safe and cared for.
The staff are wonderful, even the cleaning ladies who always speak to me and make me feel good.
They should all be given platinum medals as they are all so special.
A member of staff took me in a wheelchair into Bedford town to shop; she was brilliant.
What a wonderful care home Henrietta House is.
When my Dad first came to stay here I was very sceptical, how wrong was I. He settled in very quickly and I could tell he really felt looked after. Whilst I do find it very sad watching my Dad deteriorating I feel comforted by the fact he is receiving the very best care, from all the staff.
I cannot express my gratitude enough, but hopefully, this review will help.
Upon arriving, hugs were given to all I love that. The staff were treating the residents and guests with the utmost respect. The love and patience of everyone was very evident.
Even with a huge amount of family support, my partner's mum couldn't cope at home any longer. We, therefore, had to find a care home suited to her personality and needs. Henrietta House was more like a home from the outset; making a surprise visit to the home, my partner saw a carer dancing with a resident - it was all very natural and showed there was a genuine connection. After moving in the staff soon had my partner's mum back to her old self. In fact, an improved version - she willingly did some painting. I would have never believed it if I hadn't seen it. She won't ask for help so staff have to be very attentive without smothering her. Somehow they manage this. Consequently, her hospital visits have almost ceased and when a hospital admission is necessary, the stay is very short. All staff are always on the residents' agenda and visitors are always welcome.
After a protracted period in hospital my mum decided that she needed to be looked after 24/7. In looking to secure a home for my mum I visited several witnessing a range of options and qualities, most of which I felt were not suitable. From the moment I entered Henrietta House it felt like a home rather than a residential care home and the happy, caring and positive vibe came over immediately. Whilst in hospital my mum had given up and emotionally she was in quite a bad place, within a couple of weeks the team at Henrietta House had turned things around and not only gave us our old mum back but a new improved person with a refreshed view on life. Mum had not only begun living again but was interacting with others including getting involved with craft sessions, quizzes and visiting entertainers. The staff are open, transparent and very supportive to everyone, they naturally exceed expectations, nothing is too much to ask for and the kettle is always on! Thank you the Henrietta Team.
My mother began her stay there mid-August 2017 initially for respite care, but it soon became obvious she needed longer-term provision.
The staff tried their very best for Mother at all times. They always kept me up to date with her progress.
If the fabric of the building and the interior decor had money spent on it, it would be a much nicer environment but I cannot fault the staff.
I think more use could be made of the garden and perhaps residents could be encouraged to spend 10 minutes outside especially on sunny days. Also, there used to be exercises done in the lounge. This seems to have stopped. I feel that they would benefit from regular exercise to aid circulation. Several residents are very difficult and can cause tension.
The quality of staff were excellent and so in time with residents needs. They were particularly good with the residents with dementia problems. Always cheery and joined in with the entertainment held at Henrietta House much to the delight of the residents. Overall they do an excellent job.
I have total respect for all the staff at this home. My mother has been there for one and a half years, we as a family have seen what the staff have to deal with day in day out. Total respect.
Firstly, my mum and dad both went in together for respite in April. Mum had 2 weeks in there and decided to leave dad in the care home as she was unable to cope with dad at home. Mum being 91 and dad 89. The care was second to none. The staff are so kind and dedicated, they kept dad there for his last weeks/ days until he passed in July.
The manager was wonderful and herself and her staff couldn't have done any more than they did. Well done team Henrietta.
The staff are extremely kind and understanding. We are always informed of decisions and problems with a high level of compassion. I feel they are a great team that are happy to include the carers in that team. They listen to concerns.
They have nursed Mum through a very difficult period. If I have a criticism it is that the owners could put some more funding in to perhaps brighten up the general decor and furnishings.
Otherwise a wonderful home.
I visited a friend. The staff are very friendly and caring. The food looks very good. Activities also good. Very clean.
Caring and friendly staff who could not have been more helpful and kind.
The degree of care my mother receives is by far the most excellent care my sisters and I could ask for. The staff have fully informed us of every detail of her care, with care and consideration for our feelings. We would definitely recommend this home to anyone who would need care for their loved one.
The food looks delicious and the staff are wonderful, feeding and caring for their health needs.
My husband is well cared for in Henrietta House - he's treated with T.L.C. at all times. I would highly recommend Henrietta House to anyone. Thanks to the manager the home runs smoothly and efficiently.
Home is very well managed with caring and kind staff.
Excellent care and support from the manager and all the staff at this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 29 July 2026A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.
News (1) & Events (0)
- 02 Jun 2026
Henrietta House had solar energy installed in June 2026, giving green, ethical, sustainable values with environmental responsibility, which provides residents and families with eco-friendly living.
There are no upcoming events for Henrietta House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Henrietta House.
Accreditations
There are no accreditations posted yet for Henrietta House.
Meet the Team (1)

Rosanna is an experienced home manager.
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