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Henrietta House has an excellent reputation based on the quality of care given by the professional, fully trained staff, many of which have worked for many years.
The home is set in a tree-lined residential road within walking distance of the town centre and railway station, overlooking a park and has its own beautiful gardens which the residents...
Care Provided by Henrietta House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Henrietta House for full pricing details and T&Cs.
Contact Henrietta House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lansglade Homes Ltd
- Private Owned
Person in charge
- Rosanna Gosling(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (25)
Visiting
- Currently no visiting restrictions in place.
Parking
- There is off road parking outside the home.
Henrietta House Reviews (104)
Henrietta House has a Review Score of 9.4 (9.441) out of 10, based on 7 reviews in the last 2 years.
Over all time Henrietta House has 104 reviews.
Overall an excellent home. Management and staff all very helpful could not better it.
It is so lovely to walk into Henrietta House and be welcomed by smiles and laughter from all the staff. The care given is second to none. It is clean and tidy, and all residents are treated with respect. I would not hesitate in recommending Henrietta House to anyone who asked. All in all, a wonderful place for our loved ones.
Thank you for everything.
The home has a very warm and friendly atmosphere. I like that staff interact well with the residents. They have a lot of activities. It's free to visit as and when we like night or day. The residents are involved in choices regarding changes in decor or new furniture.
I rang and made an appointment to visit the home with a view to place my mum there, after a short spell in hospital. I was made very welcome and had an excellent tour of the home. The residents were very friendly and the staff were cheerful, caring and keen to help. Mum has settled in and is gradually improving, feeling a little stronger each day.
Excellent care, many staff show genuine affection to the residents. The care home has a homely, family feel.
I have found the staff at Henrietta House to be very caring towards my cousin. She always looks clean and tidy, and the staff act upon any concerns we have straight away.
We always receive a warm welcome from the manager and staff when we visit Mum and Mum greets us with a happy smile. She is well cared for, very well fed and above all 'loved'. She is kept clean and all her personal needs are taken care of. We no longer worry that she is lonely or will have a fall as there is always someone on hand to help. She enjoys all the singing, games and animals. When she asks if she is going home and we say 'not today' she answers 'oh good!!' so what more could you ask for. Thank you so much to you all for helping to give our lives back as well as making Mum so happy.
My husband and I visited Henrietta House 4 months ago as I needed to find a care home quickly as mum was 'bed blocking in hospital' how lucky we were to find it, it may not have all the latest gizmo's ensuites bathrooms etc but the atmosphere is like home from home amazing, kind, caring staff and nothing is too much trouble. Fabulous home-cooked food too.
Very friendly, staff always very helpful. Lovely dog that all residents love. My aunt has been here several years and they have looked after her very well and have helped out in all ways.
Very pleasant and welcoming staff.
It appears to me to be an excellent home.
I also hear positive comments from people who know about the home.
A home from home.
That's because she's not lonely anymore.
The manager and all her staff are excellent and I cannot fault any of them. Their concern for all of our safety is second to none and I knew by the 2nd day I was going to be very happy here. Congratulations to all the staff I am very happy here. Thank you so much for everything.
Very pleased with their care.
I feel there should be more room for residents who wish to sit quietly or walk around and receive visitors with more privacy.
Whenever I visit the care home I always find the staff bright and cheerful and I think this reflects on the residents in a good way. All the staff are very friendly and helpful and I am sure the residents appreciate this. Well done in what can be a challenging job at times.
Henrietta House, what can I say, but congratulations to a wonderful team of people. Their dedication to residents is outstanding, always treated with respect and dignity. My friend spent a month in hospital after which he had deteriorated. The team, together have progressed him well again. Its taken many weeks to achieve, which is remarkable considering his condition. My thanks go to all the team for all their hard work and kindness, not just for my friend, but for all the residents.
I find them all good-humoured and teat him very well.
Henrietta House provided all the support needed when moving mum in and she has settled really well with their kind and caring help. Staff are friendly and helpful and it has a lovely family feel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 29 July 2026A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.
News (1) & Events (0)
- 02 Jun 2026
Henrietta House had solar energy installed in June 2026, giving green, ethical, sustainable values with environmental responsibility, which provides residents and families with eco-friendly living.
There are no upcoming events for Henrietta House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Henrietta House.
Accreditations
There are no accreditations posted yet for Henrietta House.
Meet the Team (1)

Rosanna is an experienced home manager.
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