






St Lukes is a purpose built home in the charming Caversham area of Reading, close to the village of Emmer Green and the picturesque village of Sonning.
St Lukes provides care for elderly residents. They offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home benefits from a safe, comfortable environment called 'The Oaks' that...
Care Provided by St Lukes & The Oaks Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Lukes & The Oaks Care Home for full pricing details and T&Cs.
Contact St Lukes & The Oaks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Daniella Johnson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (76)
- Couples/Companion Rooms with ensuite Wet Room (1)
St Lukes & The Oaks Care Home Reviews (73)
St Lukes & The Oaks Care Home has a Review Score of 9.3 (9.341) out of 10, based on 16 reviews in the last 2 years.
Over all time St Lukes & The Oaks Care Home has 73 reviews.
Staff are lovely but not trained to cope with either dementia or end of life care.
Management are totally inept, they are saying they will give more training to the staff, personally I think a total management review is required.
Would not put my loved one in this home again.
Thank you for taking the time to share your feedback. Please accept our deepest and most heartfelt condolences on the passing of your mother. We are profoundly sorry to hear that you felt that your experience did not meet the high standards of care we strive to provide.
We are glad to hear your...
Thank you for all you do.
Many thanks for your review S R. Your feedback and support is very much appreciated. Daniella will ask the Activities Team to email the planner out weekly and also upload it to our social media page.
Our Mother is happy and enjoys interaction with the staff.
Thank you so much for your positive feedback. It is very much appreciated.
Liaison is very efficient and everyone takes time and is welcoming and helpful any time we need to ask anything.
Many thanks Sue for your positive feedback. Your support is very much appreciated. We are so pleased that your Aunt has settled well at St Lukes.
I am extremely pleased and impressed with all the care that my husband is receiving and feel that this has helped him enormously to settle into his new environment. I, my family and friends all enjoy our visits to my husband and I would add my 2 sons and 4 grandsons enjoy seeing him too.
Many thanks for your feedback Rosemary. Your support is very much appreciated.
The level of care and dignity shown to us and my father was truly outstanding and way above the level anyone could possibly expect.
Unfortunately, he was only with them for a short time but they made sure that the time he was there was as good as it could possibly be.
I have no hesitation is recommending St. Luke's to anyone.
We visited after he passed away and interrupted Maxine the manager who was talking to a couple of visitors. We gushed about how good the care had been - it turned out the 'visitors' were CQC inspectors! Hopefully it helped with the report.
Thank you very much for your feedback. Your response is very much appreciated.
My mum recently had a chest infection, she was promptly seen by the nurse who attends from the local GP practice and prescribed appropriate antibiotics. Prior to her admission whilst living alone, mum would become very anxious if she became chesty , I was reassured that she would be comforted and was in good hands from the very kind staff at the home. The senior carer contacted me , keeping me informed of mum's treatment & progress. Mum has been very happy at St Luke's since her admission in Jan 2024. She feels safe , enjoys most meals , likes to be sociable and joins in with all activities. I would like a weekly list of activities as mum has poor memory and would help during our weekly Zoom video calls as I live a distance away. Maybe they could be posted on the Facebook page?
Thank you for your feedback, it is very much appreciated. Our Engagement Lead has the Facebook Page set up, so when she returns in April we will get it up and running.
They always contact me with issues that effect my brothers wellbeing. For example if he has a fall irrespective of whether he has hurt himself they will contact me.
Thank you very much for your feedback. Your response is very much appreciated.
The staff at St Luke's are all very helpful and efficient. All issues and problems are addressed and we are kept informed at all times. Each and every one of the staff are super friendly with a kind word to say about our mother. I couldn't be happier with the help and support she is receiving at this difficult time in her life. Thank you St Luke's
Thank you very much for your feedback. Your response is very much appreciated.
My mother is very settled at St Luke's in the dementia unit. The home is clean and well-run. The staff are professional and friendly. My mother feels safe and enjoys the interaction with other residents and staff. She has regained her spark and independence which is great to see.
Thank you for your positive feedback, it is very much appreciated.
Even though my mum has dementia, she has made friends which is wonderful. My mum who is 96 years old, surprisingly will join in with the various activities they have.
She has a lovely bedroom which is newly decorated and has an ensuite. This is useful as my mum tends to get up quite a few times in the night to go to the loo!
I cannot praise the wonderful staff who are so patient, and show much kindness and love to my mum. Also, the hairdresser who cuts my mum's hair makes her look 10 years younger! She along with all the other staff makes my mum and other residents feel special, which is heartwarming. I could say lots more positive comments about St Lukes but I am limited to how many characters I can type!
Thank you for your very kind review. Your feedback is very much appreciated.
The home has been nothing but excellent in every way. The care is top notch along with the food. The rooms are decorated for new residents and they allow you to personalise their rooms so your loved ones feel more at home. As soon as you walk in it feels comfortable and calm.
Thank you for your lovely response. Your feedback is very much appreciated.
The food is thoughtfully prepared and mixed for people who cannot chew. I love the daily menu setup. I always want to see what is the next meal going to be. Plenty of snacks are available.
Since he went in there I have started to relax and can do a bit more myself knowing he is very well cared for.
Thank you for your lovely response. Your feedback is very much appreciated.
My mother has truly flourished since moving into St Luke's. From the moment she stepped through the doors, she was greeted with warmth, compassion, and professionalism. The staff are incredibly skilled, but they also genuinely care about the residents' well-being, treating everyone with dignity and respect. Since living here, my mother's health, happiness, and overall quality of life have improved immensely. The nutritious meals, engaging activities, and personalised care plans have all contributed to her thriving in ways we hadn't seen in years. She has formed wonderful friendships, and the community atmosphere brings her so much joy. I'm impressed by the team's dedication and attentiveness, everyday needs are met, and going above and beyond to create a loving, safe environment. Knowing my mother is in such good hands brings peace of mind. I couldn't recommend St Luke's more highly.
Thank you for your lovely response. Your feedback is very much appreciated.
The care and attention given to my Mum has been second to none. I feel she is well cared for and if any issues I am contacted swiftly. Very grateful for all the hard work the staff do at St Luke's Care Home. Thank you!
Thank you for your lovely response. Your feedback is very much appreciated.
My mum has been at this care home for the last year & the care home is clean & the carers are pleasant but the only thing that lets it down is communication when an issue happens I don't seem to get notified until it's been brought to my attention by another source which is very frustrating & when an investigation is ongoing we don't get updates from the department.
Thank you Mark for your feedback. It is very much appreciated. I am still in the process of doing the investigation, so at the moment I do not have any updates for you. As soon as I have an update I will let you know.
I feel very much at peace knowing my mum is well looked after by a lovely team. The home is always very peaceful and the staff are approachable. The only issue I have is with the constant heating being on even in the warm weather.
Thank you Fiona for your feedback, it is very much appreciated.
Another month, and staff going beyond expectations again. The thoughtful attention and thinking ahead to the care needs is excellent. Contact with the staff is always pleasant and informative. Looking forward to the warmer weather to sit out side in the courtyard.
Many thanks for your review. Your support is very much appreciated.
St Luke's has been awesome for Mum since she moved there last year. There are loads of activities going on all the time to keep her occupied and she's really started to settle in well. The staff are very caring and quick to get in touch if there is an issue.
Many thanks, Simon for your feedback. Your kind review is very much appreciated.
Our mother has been at St Lukes within The Oaks Care Home facility since July 2022 and since day one, the care she has received has been exemplary. Mum has advanced dementia and moved from another care home where she had been for a number of years and we were worried about how she would adapt to new surroundings and specifically with new carers. The move went well from day one and with the help of the carers and all staff, she settled in very quickly with no issues. Since that day we have had no concerns on the level of care she receives and is always clean and well-presented when we visit. This can only be down to the standards applied within the care home and the staff employed. There are regular reviews of the care plan in place for Mum and we are also able to raise any concerns/questions if necessary at any time.
Thank you Rai for your positive feedback. It really is very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2019Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 29 July 2026Private Residential and Moderate/Advanced Dementia Care
News (0) & Events (0)
There are no news items for St Lukes & The Oaks Care Home.
There are no upcoming events for St Lukes & The Oaks Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
- 01 Apr 2017Recipient: B&M Care Ltd
Meet the Team (1)

Daniella is a dedicated care home manager with over 20 years of experience in the care sector. She began as a support worker, learning the day-to-day rhythms of person-centred care. Over time, she took on leadership roles that allowed her to shape care standards from the ground up. From the start of her career, she has been driven by the belief that everyone deserves to live with respect and dignity and joy.
She is committed to providing a home where residents and team feel heard, supported and empowered while ensuring there is a happy home because laughter and light-hearted moments are essential to wellbeing.
Every day, she is inspired by small victories: a resident’s smile when they reconnect with a favourite song, a team member’s creative idea that boosts engagement, or a family’s relief knowing their loved one is in capable hands.
Frequently Asked Questions about St Lukes & The Oaks Care Home
What types of Care is St Lukes & The Oaks Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Lukes & The Oaks Care Home have?
There are 76 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at St Lukes & The Oaks Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Lukes & The Oaks Care Home to the centre of Reading?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
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