St Lukes & The Oaks Care Home

Marshland Square, Caversham, Reading RG4 8RP
Review Us
9.8 69 Reviews
  • St Lukes & The Oaks Care Home, Reading
St Lukes is a purpose built home in the charming Caversham area of Reading, close to the village of Emmer Green and the picturesque village of Sonning.

St Lukes provides care for elderly residents. They offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home benefits from a safe, comfortable environment called 'The Oaks' that specialises in the care of older people living with a dementia.

St Lukes is a purpose built home that has been tastefully furnished and equipped to a very high standard to provide accommodation in three neighbourhoods. Daffodil and Lilac areas are designed over one level and Oaks provides accommodation on two levels. Residents have a choice of lounge and dining areas throughout the home. There is a hair salon, activities room with computer and assisted bath and shower rooms have also been incorporated. There is easy access for residents to the landscaped gardens and walkways as well as shady, private courtyards.

Life at St Lukes is very much home from home and an active lifestyle is encouraged, with friends and relatives always welcome. The activities organiser arranges a varied social calendar of activities and entertainment in groups and on a one to one basis. St Lukes ensures that residents receive meaningful occupation tailored to who they are. The home has transport available for trips into the community and there is a weekly activities programme with monthly entertainment.
Show St Lukes & The Oaks Care Home on the Map

Care Provided by St Lukes & The Oaks Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1315
  • Self-Funded Residential Dementia Care: £1350 – £1385
  • RESPITE Self-Funded Residential Care: from £1365
  • RESPITE Self-Funded Residential Dementia Care: £1395 – £1435

These prices are only a guideline, please contact St Lukes & The Oaks Care Home to find out the exact price for your requirements.

Contact St Lukes & The Oaks Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Lukes & The Oaks Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniella Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (76)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

St Lukes & The Oaks Care Home Reviews (69)

9.8

St Lukes & The Oaks Care Home has a Review Score of 9.8 (9.816) out of 10, based on 20 reviews in the last 2 years.
Over all time St Lukes & The Oaks Care Home has 69 reviews.

Overall Experience
  • 49
  • 14
  • 3
  • 1
  • 2
Date Published
  • 69
  • 1
  • 5
  • 20
  • 49
Reviewer Connection to St Lukes & The Oaks Care Home
  • 30
  • 21
  • 5
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from Lynn G (Daughter of Resident) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved in here in March this year. She has dementia and is slowly declining. I am delighted that we have been so fortunate to find a residence where the care she receives is excellent. The staff all go the extra mile to help her. They supply care with kindness and stimulation that is really
needed. The standard is very high and the staff give excellent support to families as well as residents. When I visited today I was delighted to find that a special bed had arrived to increase my mum's comfort. They really do think of everything. This disease is a difficult thing for all families but knowing loved ones have such good care makes the world of difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita (Daughter-in-law of Resident) published on 2 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last 6 months, the care for my Mother-in-Law has increased due to on-going health issues.


The staff are always aware if there is a change in Mum's health that requires support from a heath support team. It is very reassuring that there is 24/7 monitoring of Mum's health and wellbeing.


All

the staff constantly treat Mum with patience and empathy. At all times she is shown respect and care to ensure that she has the dignity and care that she deserves.


As well as Mum receiving support from the staff all our family are too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara W (Daughter of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for nearly 18 months and passed away in the middle of July. The care she received was excellent and although she was of limited mobility, the staff were always there to encourage her in all activities. Our family felt that St Luke's offered the best place for mum. The home is
light, bright and airy and has lovely surroundings which are well maintained. When Mum became ill St Lukes's were able to provide end of life care for her so that she did not have to go into hospital, and for the family, this was such a blessing.
We are indebted to all the staff for this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at St Lukes for the past 3 years. During this time she has received very good care. The staff are dedicated, professional and caring. They work as a team which maintains good standards and that is from management to domestic staff. Without that teamwork and dedication the
home would not run efficiently. Staff are not only friendly and caring to the residents, but to family and friends visiting.
There are no restrictions to visiting times. Any concerns are dealt with immediately or as soon as possible. Staff and management listen to concerns and put in place any measures that are needed or raised. The home has a very high standard of cleanliness, safety and security.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter M (Son of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at St Lukes for the past two and a half years, in all this time she has been looked after with the utmost respect and professional attention. The staff are always ready to give information and help, I look upon the staff with friendship, just like my own home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ryan G (Great-Nephew of Resident) published on 2 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my Great Aunt who is a resident at St Lukes on a regular basis. The home and staff are always welcoming and the decor is of a very high standard. My Great Aunt is always saying how caring and friendly the staff are and they have even put her to work as the homes post lady, which at nearly 90
she thinks is marvellous. In between her shifts as post lady she enjoys all activities and especially a lunchtime drink in the bar.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat M (Daughter of Resident) published on 1 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum went to St Lukes in January 2016. I think the care at St Lukes is very good. The activity lady is amazing, she really works hard to keep everyone entertained. The food is good, and good clean surroundings. From experience, if you do have a problem it is swiftly dealt with. I would recommend
St Lukes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bridget H (Sister-in-law of Resident) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not be more satisfied with the treatment my sister-in-law has been receiving. We no longer worry about her as she is so well looked after. She is always clean, well dressed and appears quite content as her condition gradually deteriorates.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen H (Son of Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care provided here is very good. The staff are excellent and my mother who suffers from dementia is happy here and I'm pleased with my choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for St Lukes & The Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for St Lukes & The Oaks Care Home is calculated as follows: ( (202 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 232 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for St Lukes & The Oaks Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 hours ago

Private Residential and Moderate/Advanced Dementia Care

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

Daniella

Daniella Johnson

Job Title: Home Manager Joined: 2025

Daniella is a dedicated care home manager with over 20 years of experience in the care sector. She began as a support worker, learning the day-to-day rhythms of person-centred care. Over time, she took on leadership roles that allowed her to shape care standards from the ground up. From the start of her career, she has been driven by the belief that everyone deserves to live with respect and dignity and joy.


She is committed to providing a home where residents and team feel heard, supported and empowered while ensuring there is a happy home because laughter and light-hearted moments are essential to wellbeing.


Every day, she is inspired by small victories: a resident’s smile when they reconnect with a favourite song, a team member’s creative idea that boosts engagement, or a family’s relief knowing their loved one is in capable hands.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Lukes & The Oaks Care Home to verify any information. View our terms and conditions. St Lukes & The Oaks Care Home has an Enhanced Service - more info.