What types of Care is Mulberry House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Mulberry House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mulberry House to the centre of Reading?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Mulberry House care home, 155a Wokingham Road, Reading, Berkshire RG6 1LP

Review from Angela H (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report

Overall Experience

I was informed of mum's death via email with a follow-up call three hours later.
Despite being weekly visitors to mum for over a year, the manager decided to inform us of her passing via email. He had full contact details, as evidenced by the voicemail he left asking "Did I get the email"
We are disgusted

at the contempt and final indignity shown to our family. People with such disrespect should not be permitted to work in the industry.
Any stars given are purely for the ladies that were kind and welcoming to us every week.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Satvir S (Son of Resident) published on 21 April 2026 Submitted via Postal Card • Report

Overall Experience

My dad Balvir has been here for over 5 months and we are very happy with all services and all staff especially one young man Jazz. They all taking care of my dad very well on time, all meals. Place is very clean and tidy. All staff very friendly.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you so much for your kind words and for taking the time to share your experience.
We're truly pleased to hear that your dad, Balvir, has settled in well and that you're happy with the care and support he is receiving. It means a great deal to us to know that our team is making a positive difference. We'll be sure to pass on your special mention to Jazz - he will be delighted to hear this.
Your feedback about the cleanliness of the home, the meals, and the friendliness of our staff is greatly appreciated. We are committed to providing a safe, welcoming, and caring environment for all our residents.
If there is ever anything more we can do, please don't hesitate to let us know. Thank you again for your trust and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Mary C (Daughter of Resident) published on 26 March 2026 Submitted via Website • Report

Overall Experience

My mum who is suffering with dementia moved into Mulberry almost a year ago and I honestly couldn't have picked a better care home for her.
The staff and management are so caring and friendly and I know she is happy and safe there.
Their communication is fantastic and immediately let me know if anything

changes health wise.
They always encourage her to join in the activities every day and they have celebrations throughout the year when relatives are also encouraged to join in.
There is a lovely garden to enjoy in the warmer months.
I highly recommend this care home.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you so much for your kind and heartfelt words.
It truly means a great deal to us that you feel your mum is happy, safe, and well cared for at Mulberry. Supporting residents and their families through such an important journey is something we take very seriously, and your appreciation reassures us that we are making a positive difference.
We are especially grateful for your recognition of our team's care, communication, and dedication. It's wonderful to hear that your mum is enjoying the activities and the garden, and that you feel included in the life of the home-this sense of community is exactly what we strive to create.
Thank you again for your trust, understanding, and ongoing support. It is a privilege to care for your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Janice G (Power of Attorney of Resident) published on 26 March 2026 Submitted via Website • Report

Overall Experience

My resident came to Mulberry after a series of falls and this care home was recommended by Social Services.
He was initially very unhappy with the situation and made things very difficult with his behaviour towards staff.
However, thanks to the care and dedication of this wonderful team he is now

happily settled, has made friends, and for the first time in his life feels part of a community. He lived a very solitary life for many, many years and I am so happy to see how he now enjoys the company of others.
I am always kept very well informed with any updates to his health, hospital visits etc.
Summer barbecue and Christmas parties are very well organised and looked forward to by the residents and their families.
Nothing is too much trouble for the excellent carers and management. Highly recommend, I am so thankful for the care he receives.

Reply from Angel Ivanov, Manager at Mulberry HouseDear Janice,
Thank you so much for your incredibly kind and thoughtful words. It truly means a great deal to all of us here at Mulberry Care.
We really appreciate the support, patience, and understanding you have shown from the very beginning. We know that the transition was not an easy one, and your trust in us during that time has been invaluable. It is especially heartwarming to hear how settled and happy he is now, and that he feels part of a community-this is exactly what we strive to create for all our residents.
Our team works very hard to provide not just care, but a sense of belonging, dignity, and companionship, so your feedback is incredibly rewarding for everyone involved. We are also so pleased that you feel well informed and included, as maintaining open and honest communication with families is very important to us.
Thank you for your recommendation and for being such a supportive part of our extended Mulberry family. It truly means more than words can express.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Geoff P (Power of Attorney of Resident) published on 19 March 2026 Submitted via Website • Report

Overall Experience

They look after an elderly client lady who I have known for over 20 years and I find it hard to reconcile anything other than positivity through my experience of both the Management and Staff. The decision to place her with the home was after a recommendation by Reading Borough Council Adult Social

Services, so their Duty of Care and legal obligations are unlikely to recommend an unsuitable home. The decision used a properly authorised Power of Attorney, which the resident did not wish to provide to her family The Home have always provided exemplary care from staff, and management communication has been continuous and excellent. Any medical issues such as sleeping, eating, bruising (which of course naturally increases with ageing) are promptly dealt with by the involvement of outside professionals and GP's if necessary. They continue to provide first class care.

Reply from Angel Ivanov, Manager at Mulberry HouseDear Geoff,

Thank you so much for your incredibly kind words and continued support. It truly means a great deal to us that you have taken the time to share your experience and perspective.

Your understanding and trust, especially over such a long period of knowing the resident, is deeply appreciated. We are very grateful for the confidence you have shown in both our management and staff team, and for recognising the level of care, communication, and professionalism we always strive to provide.

It is always our priority to ensure that every resident receives safe, compassionate, and dignified care, and your acknowledgement reassures us that we are on the right path.

Thank you again, Geoff, for your ongoing support and understanding-it does not go unnoticed.

Kind regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from G R (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

I cannot begin to find the right words to say how wonderful this care home is. Everyone who works there from management, carers cleaners etc are so thoughtful and caring. My father was living there for 3 years and 4 months and received wonderful care, he was so happy living there. Everyone felt like

family to us. During the last week before he passed he received amazing care and myself and the rest of the family were looked after with so much love and care which helped us through those difficult days.
I highly recommend this home to anyone looking for a home from home for their loved one.

Reply from Angel Ivanov, Manager at Mulberry HouseMrs Rogers
We are all very sad from the passing of Mr Ken, and I don't think anyone could ever forget him. The amazing impact he had on all of our staff, residents and care home itself was simply impossible to describe with words.
Thank you very much for everything you and your family have done for Mulberry care.
We are very happy you are still popping in for our Tuesday tea morning, and we are still keeping in touch.
It means everything for us :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from N A (Granddaughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My grandad recently spent four weeks at Mulberry Care Residential Home for respite care, and I can honestly say the experience exceeded all our expectations.
From day one, the manager and the entire team made us feel completely at ease. Their professionalism, warmth, and genuine compassion created

an environment where my grandad felt safe, valued, and truly cared for.
The level of attention and support he received was outstanding. The staff were attentive, respectful, and incredibly kind, always going the extra mile to make sure he was comfortable and engaged. They took the time to get to know him, and it showed in the little details - from how they interacted with him to the way they tailored his care.
The home itself is welcoming, clean, and very well-managed. There was a real sense of community, and the atmosphere was one of dignity, joy, and attentive care. It gave our family great peace of mind to know he was in such good hands.
Just massive thank you to all

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your kind words.
We strive to provide the best possible care and treat our staff, residents and relatives like a family.
I hope you, and your family are doing great and I hope you enjoy the coming Christmas and New Year celebrations!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from C D (Daughter of Resident) published on 12 June 2025 Submitted via Website • Report

Overall Experience

We want to thank all the staff at Mulburry Care House for their care of our Mum and tremendous, kind support to our family. In particular the emotional support given to us as a family towards mum's end of life.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your kind words.We are always happy to provide the best possible care for our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Tracy T (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report

Overall Experience

Mum was staying as an emergency respite from the beginning of December to the end of February. This was her first time in a care home and so our first experience and there have been complexities for us as a family, particularly due to the distances involved between myself and mum. Throughout this whole

experience I have been able to call mum regularly and I speak to a member of the care team most times who always give me an update on mum. Whenever she has seen a health professional the home calls to let me know the outcome. We have needed extra support at times and nothing has been too much trouble and I can't praise the team enough as they have not only looked after my mum, but they have supported me during an incredibly difficult time and I am incredibly grateful to them all.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your feedback, Tracy. We are very happy, that we were part of mum's life and managed to help during those challenging times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Tim P (Son of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

My mum was in the care home between January 2020 and December 2025. It is always a difficult decision to move a loved one into a care home but from the moment we undertook our initial visit to assess the home, we felt completely reassured and could see the family atmosphere within the home.
Every

family member and friend who visited the home always complimented the staff with their welcome and hospitality. My mum was always well-presented and we knew that she was always treated with respect, and love and care. The activities arranged were varied and encouragement was always given for the residents to join in.
We have many wonderful memories of her time at the home and the care provided.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your kind words. Your mum and family were an important part of our family for a long period of time and we are going to miss you greatly, guys. We have been through a lot of difficult moment (Covid 19 for example), but your support and understanding were very reassuring for us. Thank you very much for everything!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from T P (Resident) published on 6 December 2024 Submitted via Postal Card • Report

Overall Experience

Staff is very caring and helpful. Management is good. I feel safe and happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from P T (Resident) published on 19 November 2024 Submitted via Postal Card • Report

Overall Experience

My overall experience since I arrived at Mulberry House in February 2024 has been excellent from all staff including care staff, cleaners, cooking staff, and activities organiser. A big thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J L (Resident) published on 19 November 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy to be at Mulberry Care Home, all staff are very helpful and caring. Any concerns or problems I may have, I am confident would be sorted out as soon as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from D B (Daughter of Resident) published on 16 April 2024 Submitted via Website • Report

Overall Experience

In the 2 years since my Mum moved into Mulberry House my trust, appreciation, and respect for them has only grown. There are always plenty of staff, and they have always been friendly, professional, calm, and kind in the way they deal with both my Mum and me.
Recently Mum’s condition has deteriorated,

she’s been spending her days in bed. When I visit, over the course of an hour 3 or 4 members of staff come into her room to check on, feed or talk to her. She’s not forgotten! We’ve bought a wheelchair suitable to spend the day in and now she has a sling and hoist so she can spend the day around people again.
There have been a couple of times that issues have had to be raised, especially in the first few months when Mum was not happy in the transition to living in a care home rather than her own home. These were dealt with promptly, openly, and professionally. It’s a weight off my mind to know that Mum is safe and well cared for. I would recommend Mulberry House.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your honest review. Our team is always striving to provide the best possible care for our residents and we are happy to work with everyone and resolve any issues.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Robert P (Son of Resident) published on 6 September 2023 Submitted via Postal Card • Report

Overall Experience

My father has been here for over a year now and couldn't be happier. He is back to full fitness and so happy. He loves working in the garden and tending to the flowers. My sister and I are so grateful to all the staff and management for all the help and support for our dad and ourselves.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your feedback.
Mulberry wouldn't be the same place without Dad being part of our family.
Also, thank you very much for your support and encouragement since Dad was admitted to Mulberry Care; it means a lot to all of us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from M S (Nephew of Resident) published on 5 September 2023 Submitted via Website • Report

Overall Experience

My aunt has been a resident at this home since late 2021 and I can honestly say that I have been very pleased with the level of service and care that she has received during this time. The staff and management are always friendly and helpful, and will always keep me updated with anything that they feel

I should be made aware of. As difficult as my aunt's condition is, I am confident with the quality and experience of care that she is receiving from all of the staff. Also, I like the various activities that are organised for the residents, and the recent garden party for the residents and families went down very well. All I can hope for is the best for my aunt, and I believe that is what she is getting here.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for your feedback.

We are always striving to be better and provide the best care possible for our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from C S (Granddaughter of Resident) published on 24 August 2022 Submitted via Website • Report

Overall Experience

I cannot possibly explain how good the care has been for my grandfather at Mulberry House. He is beyond happy and truly enriched with the vast variety of activities which are often adapted to meet his individual interests. The staff go above and beyond to look after him and communicate with us as a

family. They all seem genuinely concerned for his wellbeing and nothing is ever any trouble. They have gone above and beyond since he moved in to make sure he feels like he's at home and the small touches like a party for this birthday which we could attend continue to make it feel like he's living in his own home for both him and the family. Thank you Mulberry House staff and management for all you have done and continue to do.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you so much for your kind comments and your time to leave a review.
We are very happy and we appreciate your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Wendy R (Daughter of Resident) published on 23 February 2022 Submitted via Website • Report

Overall Experience

Mum has been a resident at Mulberry for almost 3 years now. We are extremely pleased with the care she receives. Staff are fantastic and it is obvious when we visit that Mum has a lovely rapport with them.
Mum is happy and occupied. The activity programme is excellent and it is lovely to see all of

the photos every week of what has been going on.
Management is also excellent. Always on hand to answer any queries and always update us on any issues Mum may have. They have worked tirelessly to keep everyone safe through the pandemic and at the same time providing a safe environment for us to visit.
We couldn't wish for Mum to be in a happier safer environment - it has a lovely family feel.
Thank you as always Mulberry.

Reply from Angel Ivanov, Manager at Mulberry HouseWe appreciate you taking the time to leave us your comments. It is lovely to hear that you highly praise our organisation. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Mark K (Son of Resident) published on 1 February 2022 Submitted via Website • Report

Overall Experience

My father has been a resident for more than 18 months and seems very happy in Mulberry. He is always very clean and responds well to the cheerful carers. During his residency, most weeks being under Covid restrictions, he has faced a number of health scares. As a family we were regularly updated with

any information, movements to/from hospital and Dr visits. Carers call on a daily basis inquiring as to his health whilst in hospital, all of which reassures us that they genuinely care!
The management team are very informative and seem to support the staff well, whilst maintaining good discipline and motivation.
Despite ongoing Covid restrictions, the home have managed visitors by creating a clean and safe visitor room. Posters and photos keep you informed as to the many activities carried out during the day; which seem to be enjoyable to all residents, judging by their smiling faces.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much Mark. We highly appreciate the support from your family for the last 18 months. It has been extremely challenging, but we are trying to provide the best care possible and keep everyone informed about their loved ones. We are always happy to receive such a great review for our care home. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from S P (Daughter of Resident) published on 1 February 2022 Submitted via Website • Report

Overall Experience

We as a family have been very pleased with the care my father has received from Mulberry House. It's been a very difficult time for everybody, but we feel it's been handled as best as they could by all the staff at Mulberry. Things are certainly looking up now, let's hope it continues. Many thanks to

all the staff.

Reply from Angel Ivanov, Manager at Mulberry HouseThank you very much for the kind words and appreciating our effort. We will keep on striving to deliver the best possible care for our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Mulberry House

Care Provided by Mulberry House

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

Facilities

Funding & Fees

Weekly Charges per Person

Funding Types Accepted

Good to Know

Owner

Person in Charge

Local Authority / Social Services

Admission Information

Care Home Design/Build

Room Information

Visiting

Parking

Mulberry House Reviews (29)

Overview of Review Score

Detailed Breakdown of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall Good

Bed Vacancies

Loading

Loading

Loading

Awards / Recognitions (17)

Meet the Team (0)

Frequently Asked Questions about Mulberry House

What types of Care is Mulberry House registered for?

How many Rooms does Mulberry House have?

What are the Facilities & Services at Mulberry House?

How far is Mulberry House to the centre of Reading?

Care Seekers

Job Seekers