Mulberry House

155a Wokingham Road, Reading RG6 1LP
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9.6 24 Reviews
  • Mulberry House, Reading
Mulberry House is a residential care home for elderly people with dementia, learning difficulties, physical disabilities and frailty.

Based in Wokingham Road, Reading, the home is located next to Melrose Avenue bus stop ( buses 17, 4 and 4X ).

Residents are encouraged to participate in events in their community and to enjoy as many activities as possible. Individuality and independence are encouraged as much as possible.

Person-centred care is delivered by an experienced and motivated staff team who treat individuals with respect at all times.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

The weekly costs are calculated according to individual's needs and the required room ( ensuite or a non ensuite )

These prices are only a guideline, please contact Mulberry House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mulberry Care Ltd

Person in charge

  • Angel Ivanov (Registered Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (16)

Visiting

  • According to the government 's guidelines.

Parking

  • At the front of the care home.

Mulberry House Reviews (24)

9.6

Mulberry House has a Review Score of 9.6 (9.600) out of 10, based on 8 reviews in the last 2 years.
Over all time Mulberry House has 24 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mulberry House
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Total of 24, showing 1-20
Review from N A (Granddaughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad recently spent four weeks at Mulberry Care Residential Home for respite care, and I can honestly say the experience exceeded all our expectations.
From day one, the manager and the entire team made us feel completely at ease. Their professionalism, warmth, and genuine compassion created
an environment where my grandad felt safe, valued, and truly cared for.
The level of attention and support he received was outstanding. The staff were attentive, respectful, and incredibly kind, always going the extra mile to make sure he was comfortable and engaged. They took the time to get to know him, and it showed in the little details - from how they interacted with him to the way they tailored his care.
The home itself is welcoming, clean, and very well-managed. There was a real sense of community, and the atmosphere was one of dignity, joy, and attentive care. It gave our family great peace of mind to know he was in such good hands.
Just massive thank you to all
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Review from C D (Daughter of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We want to thank all the staff at Mulburry Care House for their care of our Mum and tremendous, kind support to our family. In particular the emotional support given to us as a family towards mum's end of life.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your kind words.We are always happy to provide the best possible care for our residents.

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Review from Tracy T (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was staying as an emergency respite from the beginning of December to the end of February. This was her first time in a care home and so our first experience and there have been complexities for us as a family, particularly due to the distances involved between myself and mum. Throughout this whole
experience I have been able to call mum regularly and I speak to a member of the care team most times who always give me an update on mum. Whenever she has seen a health professional the home calls to let me know the outcome. We have needed extra support at times and nothing has been too much trouble and I can't praise the team enough as they have not only looked after my mum, but they have supported me during an incredibly difficult time and I am incredibly grateful to them all.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback, Tracy. We are very happy, that we were part of mum's life and managed to help during those challenging times.

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Review from Tim P (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in the care home between January 2020 and December 2025. It is always a difficult decision to move a loved one into a care home but from the moment we undertook our initial visit to assess the home, we felt completely reassured and could see the family atmosphere within the home.
Every
family member and friend who visited the home always complimented the staff with their welcome and hospitality. My mum was always well-presented and we knew that she was always treated with respect, and love and care. The activities arranged were varied and encouragement was always given for the residents to join in.
We have many wonderful memories of her time at the home and the care provided.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your kind words. Your mum and family were an important part of our family for a long period of time and we are going to miss you greatly, guys. We have been through a lot of difficult moment (Covid 19 for example), but your support and understanding were very reassuring for us. Thank you very much for everything!

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Review from T P (Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff is very caring and helpful. Management is good. I feel safe and happy.
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Review from P T (Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience since I arrived at Mulberry House in February 2024 has been excellent from all staff including care staff, cleaners, cooking staff, and activities organiser. A big thank you.
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Review from J L (Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be at Mulberry Care Home, all staff are very helpful and caring. Any concerns or problems I may have, I am confident would be sorted out as soon as possible.
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Review from D B (Daughter of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the 2 years since my Mum moved into Mulberry House my trust, appreciation, and respect for them has only grown. There are always plenty of staff, and they have always been friendly, professional, calm, and kind in the way they deal with both my Mum and me.
Recently Mum’s condition has deteriorated,
she’s been spending her days in bed. When I visit, over the course of an hour 3 or 4 members of staff come into her room to check on, feed or talk to her. She’s not forgotten! We’ve bought a wheelchair suitable to spend the day in and now she has a sling and hoist so she can spend the day around people again.
There have been a couple of times that issues have had to be raised, especially in the first few months when Mum was not happy in the transition to living in a care home rather than her own home. These were dealt with promptly, openly, and professionally. It’s a weight off my mind to know that Mum is safe and well cared for. I would recommend Mulberry House.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your honest review. Our team is always striving to provide the best possible care for our residents and we are happy to work with everyone and resolve any issues.

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Review from G R (Daughter of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place for my father to live in. Nothing is ever too much trouble in looking after my father. All the staff, from the cleaners through to management, are thoughtful and caring. The communication with relatives, I have always found to be excellent. It feels very much like a family. My
father's needs are well catered for, and any queries from myself are answered very quickly. A big thank you to everyone at Mulberry.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for submitting a review.
Safe to say, without Dad's help, our garden wouldn't be such a beautiful place.
Thank you for your support and understanding; we really appreciate it.

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Review from Robert P (Son of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been here for over a year now and couldn't be happier. He is back to full fitness and so happy. He loves working in the garden and tending to the flowers. My sister and I are so grateful to all the staff and management for all the help and support for our dad and ourselves.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback.
Mulberry wouldn't be the same place without Dad being part of our family.
Also, thank you very much for your support and encouragement since Dad was admitted to Mulberry Care; it means a lot to all of us.

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Review from M S (Nephew of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been a resident at this home since late 2021 and I can honestly say that I have been very pleased with the level of service and care that she has received during this time. The staff and management are always friendly and helpful, and will always keep me updated with anything that they feel
I should be made aware of. As difficult as my aunt's condition is, I am confident with the quality and experience of care that she is receiving from all of the staff. Also, I like the various activities that are organised for the residents, and the recent garden party for the residents and families went down very well. All I can hope for is the best for my aunt, and I believe that is what she is getting here.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback.


We are always striving to be better and provide the best care possible for our residents.

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Review from C S (Granddaughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot possibly explain how good the care has been for my grandfather at Mulberry House. He is beyond happy and truly enriched with the vast variety of activities which are often adapted to meet his individual interests. The staff go above and beyond to look after him and communicate with us as a
family. They all seem genuinely concerned for his wellbeing and nothing is ever any trouble. They have gone above and beyond since he moved in to make sure he feels like he's at home and the small touches like a party for this birthday which we could attend continue to make it feel like he's living in his own home for both him and the family. Thank you Mulberry House staff and management for all you have done and continue to do.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you so much for your kind comments and your time to leave a review.
We are very happy and we appreciate your feedback.

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Review from Wendy R (Daughter of Resident) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Mulberry for almost 3 years now. We are extremely pleased with the care she receives. Staff are fantastic and it is obvious when we visit that Mum has a lovely rapport with them.
Mum is happy and occupied. The activity programme is excellent and it is lovely to see all of
the photos every week of what has been going on.
Management is also excellent. Always on hand to answer any queries and always update us on any issues Mum may have. They have worked tirelessly to keep everyone safe through the pandemic and at the same time providing a safe environment for us to visit.
We couldn't wish for Mum to be in a happier safer environment - it has a lovely family feel.
Thank you as always Mulberry.
Reply from Angel Ivanov, Manager at Mulberry House

We appreciate you taking the time to leave us your comments. It is lovely to hear that you highly praise our organisation. Thank you for your kind words.

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Review from Mark K (Son of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for more than 18 months and seems very happy in Mulberry. He is always very clean and responds well to the cheerful carers. During his residency, most weeks being under Covid restrictions, he has faced a number of health scares. As a family we were regularly updated with
any information, movements to/from hospital and Dr visits. Carers call on a daily basis inquiring as to his health whilst in hospital, all of which reassures us that they genuinely care!
The management team are very informative and seem to support the staff well, whilst maintaining good discipline and motivation.
Despite ongoing Covid restrictions, the home have managed visitors by creating a clean and safe visitor room. Posters and photos keep you informed as to the many activities carried out during the day; which seem to be enjoyable to all residents, judging by their smiling faces.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much Mark. We highly appreciate the support from your family for the last 18 months. It has been extremely challenging, but we are trying to provide the best care possible and keep everyone informed about their loved ones. We are always happy to receive such a great review for our care home. Thank you again.

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Review from S P (Daughter of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
We as a family have been very pleased with the care my father has received from Mulberry House. It's been a very difficult time for everybody, but we feel it's been handled as best as they could by all the staff at Mulberry. Things are certainly looking up now, let's hope it continues. Many thanks to
all the staff.
Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for the kind words and appreciating our effort. We will keep on striving to deliver the best possible care for our residents.

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Review from Gary D (Son of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are excellent and they have contributed hugely towards my father’s improvement in health and quality of life. They are helpful, friendly, accommodating and keep us updated with all matters in regard to my father. My opinion is the management seem to have their fingers on the pulse of
all aspects in caring for the residents. I believe the care home has recently been adopted by local authorities which is an indication of the higher standard of care now displayed at this institution. My congratulations (and thanks) to all the staff for their achievements.
Reply from Angel Ivanov, Manager at Mulberry House

We appreciate you taking the time to leave us your comments, It is lovely to hear that you find our staff helpful and kind. Thank you for your kind words.

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Review from James B (Husband of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my wife is receiving.
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Review from Mandy M (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Mulberry Care home for nearly two years, I am very pleased with the care home, the staff are always friendly and helpful, They have an activities coordinator there five days a week who organises different activities with the residents every morning and afternoon, they
do exercises, singing, bingo, baking, knitting, painting, planting seeds in pots, and many more, they have a theatre company come in sometimes to put on shows for them to watch and they have children from schools come in sometimes to sing to them too and they’ve also had therapy dogs and small animals brought in for them to see and hold if they want to. Whenever there is a birthday they have a party with a birthday cake and candles. They take photos of the residents doing different activities and put them on their Facebook page for family members to see, which is great. I know that my mum is very happy and well cared for there.
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Review from Adrianna P (Granddaughter of Resident) published on 31 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad is currently residing in Mulberry House and has been for the past 2 years. I have always liked the home, but since the new change of management who has then brought in more staff such as an activities person - I can see such a big change for the better.
I always feel welcomed when I visit
and love the idea of having a facebook page in which I can look at pictures of what my Granddad has been getting up to!
You can tell that this home is a very caring home, and it makes me feel more at rest seeing how it is like my Granddad has his own little family in the home when we cannot make it in to see him.
Cannot recommend Mulberry House enough - if you want somewhere that puts your mind at ease then here is perfect.
Thank you for all you do!
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Review from Joanna L (Friend of Resident) published on 28 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attend Mulberry House on a daily basis. Ever since there has been new management and a new activities coordinator the home has lifted and become amazing! The residents are much happier there are always activities taking place on a daily basis. The residents are going on outings. They celebrate the
residents' birthday without fail. Overall its such a happy bubbly home and there is always a smile on the resident's faces.
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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Mulberry House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Mulberry House is calculated as follows: ( (79 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Mulberry House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (9)

Angel

Angel Ivanov

Job Title: Registered Manager Joined: 2013

NVQ Level 5 Health and Social Care
Management and Marketing Bachelor's degree (Bulgaria).

Kristina

Kristina Ivanova

Job Title: Deputy Manager Joined: 2013

NVQ Level 3 Health and Social Care
Business IT Bachelor's degree (Bulgaria)

Marton

Marton Tolnai

Job Title: Administrator Joined: 2022

Marton studied tourism and hospitality in college back in Hungary.
He also studied law-faculty university in Hungary.
Marton is in the care sector for the last 13 years and has completed his NVQ Level 3 Diploma in the UK.

Saeed

Saeed Ahmed

Job Title: Team Leader Joined: 2020

NVQ Level 3 Health and Social Care

Jaspreet

Jaspreet Singh

Job Title: Team Leader Joined: 2024

Bachelor of Science with Honours (Computer Science) (Middlesex University, London)


Pursuing Adult Care Diploma Level 3 RQF and Dementia Care Level 3 Diploma

Rashmi

Rashmi Gurung

Job Title: Senior Day carer Joined: 2016

Working in the company for 8 years.
Completed all types of trainings and she is currently Falls prevention champion at Mulberry care

Gehendra

Gehendra Gurung

Job Title: Night Senior Joined: 2012

NVQ Level 3 Health and Social Care

Krasimira

Krasimira Pavlova

Job Title: Head Housekeeper Joined: 2021

Krasimira has experience in the care industry since 2011. She worked as a care assistant, senior carer, hostess and cook before her current role.

Lynne

Lynne Pyke

Job Title: Activity Co-ordinator Joined: 2021

Years of experience in the care industry as an activity co-ordinator

Frequently Asked Questions about Mulberry House

What types of Care is Mulberry House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mulberry House have?

There are 35 Single Rooms.

What are the Facilities & Services at Mulberry House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mulberry House to the centre of Reading?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mulberry House to verify any information. View our terms and conditions. Mulberry House has an Enhanced Service - more info.