Mulberry House

155a Wokingham Road, Reading RG6 1LP
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9.6 24 Reviews
  • Mulberry House, Reading
Mulberry House is a residential care home for elderly people with dementia, learning difficulties, physical disabilities and frailty.

Based in Wokingham Road, Reading, the home is located next to Melrose Avenue bus stop ( buses 17, 4 and 4X ).

Residents are encouraged to participate in events in their community and to enjoy as many activities as possible. Individuality and independence are encouraged as much as possible.

Person-centred care is delivered by an experienced and motivated staff team who treat individuals with respect at all times.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

The weekly costs are calculated according to individual's needs and the required room ( ensuite or a non ensuite )

These prices are only a guideline, please contact Mulberry House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mulberry Care Ltd

Person in charge

  • Angel Ivanov (Registered Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (16)

Visiting

  • According to the government 's guidelines.

Parking

  • At the front of the care home.

Mulberry House Reviews (24)

9.6

Mulberry House has a Review Score of 9.6 (9.600) out of 10, based on 8 reviews in the last 2 years.
Over all time Mulberry House has 24 reviews.

Overall Experience
  • 20
  • 4
  • 0
  • 0
  • 0
Date Published
  • 24
  • 2
  • 7
  • 8
  • 16
Reviewer Connection to Mulberry House
  • 10
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Joanne A (Daughter of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Never underestimate the guilt and bureaucratic and confusion regarding helping a loved one enter a care home suddenly. It has been one of the most stressful times of my life. However, the staff at Mulberry House have been amazing. I have not only felt supported as a relative but also I have felt that
through this difficult transition for my mum, they have been amazing with her. She has struggled with accepting her new life and certainly the limitations this has brought. The manager and all the staff have been at her side the whole time, identifying her needs on all levels (emotionally, spiritually, physically, intellectually) and helping her to not only feel she has at home with them but also a purpose and a future. Thank you all .
Reply from Maggie Fuller, Manager at Mulberry House

On behalf of myself and all the staff at Mulberry thank you very much for your kind review.

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Review from Claudette F (Niece of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the staff very patient and caring. I am impressed to see them sitting with some residents downstairs. Either to do their admin work or to entertain the residents. The fact they are sitting with them must be very comforting and reassuring for them. The food is much better than I expected and much
better than in other homes I visited. There is variety on the menu. The residents can choose and also can ask for something they like which is not normally on the menu. My aunt can have breakfast in bed and has the toasts she asks for.
You can ask anything that is reasonable and the staff will do their best to get it.
The only shortcoming I would complain about is about the confusion of the residents' clothes but the situation has improved. I am quickly informed when my aunt is not well and the staff call the doctor rapidly.
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Review from Jayne C (Daughter of Resident) published on 30 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is extremely pleasant and the staff always make you welcome. The rooms have ensuite which pleased me. They are very spacious and homely.
Myself and my family are very happy with this care home even though we never visited it in the beginning, when we did we left knowing everything was
perfect and excellent.
Thank you.
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Review from Zahra K (Daughter of Resident) published on 15 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful to the staff at Mulberry House. From the first time I saw this home, it looked very friendly and cosy. There are always at least 2 -3 staff members in my mother's lounge area. We have a peace of mind that she is being looked after with so much respect and dignity by such caring
people. All her dietary and personal care is dealt with superbly. She has fresh clean clothes on daily and personal hygiene is very good. It was a very difficult decision to put our mum into a care home. We prolonged it as much as we could, where home care workers were not enough to cope. We are so lucky to find this care home, especially as it was not one of the highly advertised ones. Other things I like about this home are that the bedrooms are of a good size and adapted for my mother's needs. There is a large conservatory with a lovely view of a well-maintained garden. We also have a reassurance that the doctors and nurses do regular visits. Thank you Mulberry House!
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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Mulberry House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Mulberry House is calculated as follows: ( (79 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Mulberry House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (9)

Angel

Angel Ivanov

Job Title: Registered Manager Joined: 2013

NVQ Level 5 Health and Social Care
Management and Marketing Bachelor's degree (Bulgaria).

Kristina

Kristina Ivanova

Job Title: Deputy Manager Joined: 2013

NVQ Level 3 Health and Social Care
Business IT Bachelor's degree (Bulgaria)

Marton

Marton Tolnai

Job Title: Administrator Joined: 2022

Marton studied tourism and hospitality in college back in Hungary.
He also studied law-faculty university in Hungary.
Marton is in the care sector for the last 13 years and has completed his NVQ Level 3 Diploma in the UK.

Saeed

Saeed Ahmed

Job Title: Team Leader Joined: 2020

NVQ Level 3 Health and Social Care

Jaspreet

Jaspreet Singh

Job Title: Team Leader Joined: 2024

Bachelor of Science with Honours (Computer Science) (Middlesex University, London)


Pursuing Adult Care Diploma Level 3 RQF and Dementia Care Level 3 Diploma

Rashmi

Rashmi Gurung

Job Title: Senior Day carer Joined: 2016

Working in the company for 8 years.
Completed all types of trainings and she is currently Falls prevention champion at Mulberry care

Gehendra

Gehendra Gurung

Job Title: Night Senior Joined: 2012

NVQ Level 3 Health and Social Care

Krasimira

Krasimira Pavlova

Job Title: Head Housekeeper Joined: 2021

Krasimira has experience in the care industry since 2011. She worked as a care assistant, senior carer, hostess and cook before her current role.

Lynne

Lynne Pyke

Job Title: Activity Co-ordinator Joined: 2021

Years of experience in the care industry as an activity co-ordinator

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mulberry House to verify any information. View our terms and conditions. Mulberry House has an Enhanced Service - more info.