Mulberry House

Thank you as always Mulberry.

Despite ongoing Covid restrictions, the home have managed visitors by creating a clean and safe visitor room. Posters and photos keep you informed as to the many activities carried out during the day; which seem to be enjoyable to all residents, judging by their smiling faces.

We as a family have been very pleased with the care my father has received from Mulberry House. It's been a very difficult time for everybody, but we feel it's been handled as best as they could by all the staff at Mulberry. Things are certainly looking up now, let's hope it continues. Many thanks to all the staff.

The staff here are excellent and they have contributed hugely towards my father’s improvement in health and quality of life. They are helpful, friendly, accommodating and keep us updated with all matters in regard to my father. My opinion is the management seem to have their fingers on the pulse of all aspects in caring for the residents. I believe the care home has recently been adopted by local authorities which is an indication of the higher standard of care now displayed at this institution. My congratulations (and thanks) to all the staff for their achievements.

Very pleased with the care my wife is receiving.

My mother has been a resident at Mulberry Care home for nearly two years, I am very pleased with the care home, the staff are always friendly and helpful, They have an activities coordinator there five days a week who organises different activities with the residents every morning and afternoon, they do exercises, singing, bingo, baking, knitting, painting, planting seeds in pots, and many more, they have a theatre company come in sometimes to put on shows for them to watch and they have children from schools come in sometimes to sing to them too and they’ve also had therapy dogs and small animals brought in for them to see and hold if they want to. Whenever there is a birthday they have a party with a birthday cake and candles. They take photos of the residents doing different activities and put them on their Facebook page for family members to see, which is great. I know that my mum is very happy and well cared for there.

Thank you for all you do!

I attend Mulberry House on a daily basis. Ever since there has been new management and a new activities coordinator the home has lifted and become amazing! The residents are much happier there are always activities taking place on a daily basis. The residents are going on outings. They celebrate the residents' birthday without fail. Overall its such a happy bubbly home and there is always a smile on the resident's faces.

Never underestimate the guilt and bureaucratic and confusion regarding helping a loved one enter a care home suddenly. It has been one of the most stressful times of my life. However, the staff at Mulberry House have been amazing. I have not only felt supported as a relative but also I have felt that through this difficult transition for my mum, they have been amazing with her. She has struggled with accepting her new life and certainly the limitations this has brought. The manager and all the staff have been at her side the whole time, identifying her needs on all levels (emotionally, spiritually, physically, intellectually) and helping her to not only feel she has at home with them but also a purpose and a future. Thank you all .

The only shortcoming I would complain about is about the confusion of the residents' clothes but the situation has improved. I am quickly informed when my aunt is not well and the staff call the doctor rapidly.

Thank you.

We are very grateful to the staff at Mulberry House. From the first time I saw this home, it looked very friendly and cosy. There are always at least 2 -3 staff members in my mother's lounge area. We have a peace of mind that she is being looked after with so much respect and dignity by such caring people. All her dietary and personal care is dealt with superbly. She has fresh clean clothes on daily and personal hygiene is very good. It was a very difficult decision to put our mum into a care home. We prolonged it as much as we could, where home care workers were not enough to cope. We are so lucky to find this care home, especially as it was not one of the highly advertised ones. Other things I like about this home are that the bedrooms are of a good size and adapted for my mother's needs. There is a large conservatory with a lovely view of a well-maintained garden. We also have a reassurance that the doctors and nurses do regular visits. Thank you Mulberry House!