Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
Review Us
9.8 185 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Show Clara Court on the Map

Care Provided by Clara Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1912
  • Self-Funded Residential Dementia Care: from £2007
  • RESPITE Self-Funded Residential Care: from £2112
  • RESPITE Self-Funded Residential Dementia Care: from £2217

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Contact Clara Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clara Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (185)

9.8

Clara Court has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years.
Over all time Clara Court has 185 reviews.

Overall Experience
  • 171
  • 14
  • 0
  • 0
  • 0
Date Published
  • 185
  • 11
  • 13
  • 21
  • 164
Reviewer Connection to Clara Court
  • 57
  • 26
  • 21
  • 17
  • 9
  • 9
  • 9
  • 8
  • 8
  • 7
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 185, showing 121-140
Review from Colin M (Son of Resident) published on 5 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in Clara Court for nine years and was very well looked after. Her carers had built a special bond with her which gave us so much confidence that she was well cared for. It did not matter what ever time we turned up they made us very welcome with Tea and biscuits. The activities for the residents
were extremely good with
outings as well. Mum had a very good appetite and all the meals provided looked very good. We had looked at four homes before we settled with Clara Court as the first impression was outstanding which made our decision to put Mum into care easier. I recommend Clara Court to anyone that is in the same position as we were. And a very
big thank you to everyone that made Mums remaining years happy ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Son of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy in Clara Court and is well cared for 24/7. She enjoys her food and amuses herself during the day. Although not very sociable, she does have the opportunity of musing with other residents.


The care staff are of the highest quality and have an excellent caring attitude.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E B (Daughter of Resident) published on 22 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clara Court is a friendly and welcoming care home. All the staff are approachable and have been very helpful with any questions or requests. Visitors are welcomed by name and encouraged to join in with the many activities on offer. Rooms are spacious and clean with many personal touches. There are beautiful
well kept gardens with lots of seating areas and pet rabbits. Mum talks about the lovely food and home made cakes and tea. She described Clara Court as " like a ten star hotel."
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Derek L (Son of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful experience for my mother at Clara Court food excellent and marvellous care by all the lovely staff.
Thank you so very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 10 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A clean, comfortable and welcoming residence which is most helpful at a very difficult time. It's very impressive how much effort the staff make to get to know the new residents and their family, even remembering names of individuals when we visit.
They are patient with our enquiries and professional
in their approach. There is an air of calm around the facility which is clearly felt by the residents and reflected in their demeanour.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jordan E (Grandson of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was home to visit my grandmother and was very pleased at the standard of care that she was receiving. The staff are excellent and helping my grandmother to settle in.
The garden is wonderful and is a great space for my residents to relax and get some air.
Every visit I have made there has been a
mention of how great the food is, also numerous activities are taking place.
Not a dull moment!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a fairly new resident, my mother has received nothing but excellent care delivered with outstanding courtesy. Our experience of this home (or community as I like to regard it) has been wonderful and my family and I are so pleased that she is very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved into Clara Court earlier this year. We cannot praise it enough. The manager and her team of staff are not only professional but so caring. You can feel the love as you walk through the front door. Mum has settled so well and says everyone is so kind and she feels safe. The staff
made the very quick transition from Mum's home to Clara Court so easy. The facilities are wonderful. We are thrilled with Clara Court!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter (Son of Resident) published on 4 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother is a day service user and has been since 2012.She enjoys activities daily run by staff and there are regular external entertainers. I have tasted the meals that the chefs make and they include homemade soups and smoked salmon and asparagus which is incredible for a care home. Mum is also able
to access a doctor on weekly visits and staff arrange monthly medication. The facilities are in good condition and communal areas and rooms are cleaned regularly. I can honestly say that the staff go over and above from the manager downwards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen R (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Clara Court are always friendly and efficient. My father, who is a resident, always looks tidy and clean. Also, we are very impressed with the activities which are arranged for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doreen C (Friend of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a frequent visitor to Clara Court, (I take a friend to visit her mother) I am always impressed by the consistency of care shown by the staff to the frail and elderly residents.
As I cared for my husband (who had dementia) for 12years, I appreciate what a thankless task it can sometimes be but
all members of staff show patience and kindness at all times.
The activities co-ordinator shows amazing energy and enthusiasm.
A very big thank you to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam P (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Clara Court in the middle of March and has settled in very well. As her daughters, who have cared for her for nearly 8 years at home, my sisters and I cannot praise the staff - every one of them - too highly. Their care and love (you can feel the love when you walk through the door),
the cleanliness, food, and rooms including ensuites, are immaculate. My mother is very happy, praises the staff continually, says that she feels safe there as someone is always there to help her - (she has short term memory loss). So thank you Clara Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lau-Yin-Fun-Warh L (Wife of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased my husband is here. 100% trust he is here (including all my family) I appreciate my husband coming into Clara Court. I will say thank you very much for helping my husband.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Stepdaughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have been very caring and thoughtful throughout the whole time my step dad has been in the home. The longevity of the staff is a credit to the home and demonstrates the comfortable, relaxed and competent atmosphere the home has. Everyone knew me by name and were always very welcoming every time
I visited no matter what time day or night. Clara Court is a truly fantastic care home and I give them a huge credit for their care and would recommend them to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G S (Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay here was very beautiful. Everything was fine here. The staff and the food were excellent. I have been here 9 months now, so I think its time to go home. Obviously, my priorities have changed so I have to prepare and live a better life. Thanks for all your care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry P (Son of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Inspirational! From the moment we arrived with my Mum, we were all made to feel extremely welcome. As you walk into reception you feel a real energy and buzz about the place. Manager and staff could not have done more. The way mum has been cared for has been with dignity and warmth.
Her room is always
kept very clean and tidy, a real "home from home".
Her daily routine includes various activities which she is really enjoying.
When visiting, we note that mum is always dressed smartly and in a new set of clothes each day.
The lounge area is nice and lively with music on all day.
Carers are always on hand.
The meals are very appetising and nutritional. Also, sandwiches are available to mum if there is a meal she might not like.
As a family, we had to take a huge emotional step in mum going to a Care Home, but without doubt, we have, in Clara Court, found a real jewel. So a big thanks to all the team there who are making such wonderful efforts in ensuring that our mum is in such safe and caring hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Daughter of Resident) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother is receiving at Clara Court. Staff have been very understanding and patient in coping with my mother's resistance to accepting help with personal care and managing her more challenging behaviour. She is responding well to being in a safe environment and has started
to take part in the activities on offer. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivienne L (Granddaughter of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran is well cared for and the staff here are lovely. They are kind and considerate. The centre has a positive vibe and it feels very upbeat and welcoming.Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan F (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Clara Court are so helpful and warm. They always keep me informed and advise me of anything my mother might need. My eldest daughter who is 19 years old, was so impressed by the loving care and service that she decided to train at University in "Adult Nursing" - She loves it!
Thank you
for your outstanding care and friendship.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jessie L (Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a nice change coming here for a break. The staff have been very good to my visitors with tea being served in china cups. Staff have been tolerant to my daughter and visitors which is very good. My room was very clean, food very good and lots of variety. Staff very welcoming, friendly, kind
and pleasant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.770 for Clara Court is calculated as follows: ( (194 Excellents x 5) + (51 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 248 Ratings = 4.77
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (103)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.