Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 176 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1795
  • Self-Funded Residential Dementia Care: from £1885
  • RESPITE Self-Funded Residential Care: from £2005
  • RESPITE Self-Funded Residential Dementia Care: from £2095

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (176)

9.8

Clara Court has a Review Score of 9.8 (9.846) out of 10, based on 16 reviews in the last 2 years.
Over all time Clara Court has 176 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clara Court
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Total of 176, showing 141-160
Review from J B (Daughter-in-law of Resident) published on 25 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law arrived at Clara Court she has been quite settled more so than I expected. She eats well, the food is extremely good (she is very finicky). The staff are excellent, her dementia causes her to be bad tempered and they are so tolerant of her outbursts when she has them. Cleanliness
is superior and altogether Clara Court is an excellent home for my mother-in-law and all who are fortunate enough to be offered a place.
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Review from G E (Son of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court has provided a caring and safe environment for my father. The staff and managers are quite simply amazing.
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Review from Douglas M (Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a very upsetting time having to put my partner in a nursing home. But Clara Court has made the whole thing so much easier. It is the most wonderful place and my partner has never had an upset day in the years he's been here. Staff are all fantastic, I am delighted that my partner has been so
happy. My mind is at peace. Excellent place.
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Review from Wanda B (Friend of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best nursing home I have ever visited, staff are absolutely wonderful. If I ever need to be put into a nursing home, when I get older, this is certainly the nursery home for me. Can't fault it, it's all wonderful.
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Review from P D (Son-in-law of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and my Mother-in-Law is happy with the food and most importantly, the assistance and help she receives from the staff. Her room is always very clean and nothing seems to be too much bother to them. Most importantly, they are all very friendly and helpful.
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Review from Gill H (Friend of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court is the most wonderful home and I am so glad our friend is here. She is looked after with love, dignity, kindness and we are so happy to know this. All the staff are wonderful, kind, loving and patient. Thank you to everyone.
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Review from Doris B (Wife of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and takes no part in social life, but he recognises all the staff, says he loves the manager. He is very well cared for with humour and dedication and is encouraged to express himself. He is always treated with dignity and understanding. The home is clean, bright and welcoming.
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Review from Joyce K (Niece of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting Clara Court it leaves me with a feeling my Aunt is well looked after. My Aunt is treated with dignity and her life is fulfilled. The atmosphere of the home is very welcoming and staff are very happy and obliging. It always looks and smells clean and inviting. We are always offered beverages
when we visit.
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Review from T L (Husband of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the home and its staff. All had smiles on their faces and were polite nad professional. The home was far removed from my vision of a care home. It was modern, clean and bright. My wife was a lot brighter when I picked her up and she was full of praise for the staff. If my wife
has to go for respite in the future I hope she goes into this home. Thanks.
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Review from V H (Friend of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend here at Clara Court. Staff are very friendly and helpful and look after my friend very well. I get tea and coffee and always a choice of cake or biscuit. My friend is very happy.
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Review from Mike W (Husband of Resident) published on 27 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late wife has been a resident at Clara Court for the past 5 years. She was a proud lady who didn't accept help from anyone (including me) easily. The care and consideration of staff has always been excellent. Before she became a resident, she was having twice daily visits by carers and rarely getting
out of bed. The activities and community spirit, film evenings and visiting entertainers have been a life saver. My own relationship with staff has been excellent and they have always responded to my requests. The manager and staff are doing a fantastic job and I thank them sincerely.
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Review from J K (Wife of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been pleasantly surprised with the welcoming, warm and friendly atmosphere here. My husband settled immediately and is perfectly happy.
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Review from Mike W (Friend of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my friend, I am always impressed by the caring and friendly attitude to both myself and more importantly to my friend, the resident. Nothing is too much trouble for them.
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Review from Doreen R (Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was the beautiful day at the seaside. It brought back good memories family holiday. I had an amazing day. Staff were marvellous, I am so lucky to be living here. I used to look forward to my holidays and I am happy that I am still to go whilst living in a care home.
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Review from Jack T (Friend of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care and treatment which my friend is receiving from the staff, both upstairs and downstairs.
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Review from Judith L (Daughter of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is receiving palliative care from the nurses and doctors - the care is just wonderful they even take care of me when I visit. I can not praise them all too highly and my mother loves them all so thank you all.
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Review from Chris D (Daughter of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Clara Court for nearly 3 weeks due to respite care whilst my sister (who is her carer) has been away on holiday. My mother says how lovely the staff are and very helpful. I would like to add that I am extremely impressed with all the people that work in the care home. Their warmth
and friendliness shines through. The home is immaculate and has a very nice feel about it.
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Review from Peggy B (Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased and well looked after.
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Review from Fran M (Daughter-in-law of Resident) published on 20 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family attended a 90th birthday party for my father in law. We were all absolutely amazed by the length all of the staff, especially the manager, went to to ensure that everyone there had a really memorable afternoon. Clara Court is the most caring and happy residential home I have ever visited a
real credit to your profession.
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Review from Carole S (Daughter of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff. Happy home. Family atmosphere.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Clara Court is calculated as follows: ( (161 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.