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Care Provided by White Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
depending on the size of the room and the medical needs of the resident. Our rooms vary in size.
The price(s) shown are provided by the care home. Contact White Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- White Lodge Care Home Ltd
- Private Owned
Person in charge
- Dyanne Dayot(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (18)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at any time. Visitors to use the bells on the gates or the front door and wait to be admitted by a member of staff. Due to security reasons, please let duty staff know if visitors are on their way out in the early evening so as not to trigger any of the alarms.
Parking
- They have a car park available
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White Lodge Reviews (15)
9.1
White Lodge has a Review Score of 9.1 (9.099) out of 10, based on 3 reviews in the last 2 years.
Over all time White Lodge has 15 reviews.
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Overall Experience
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Review from Jeremy H (Son of Resident) published on 15 May 2026 Submitted via Website•
Overall Experience
My father received fantastic care from all the staff, for more than four years. White Lodge is a lovely and restful place to be. The staff couldn't have been more attentive, caring and professional. Dad had increasing dementia, especially latterly and, again the staff were so good. The last few years of Dad's life were made so much better and our family took great comfort in knowing he was in such good and professional hands. Thank you all, once again.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you so much for your lovely words. It was a pleasure to care for your dad and support your family over the years.
Your kindness means a lot to all of our staff. We will remember your dad fondly. Thank you again.
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Review from Les A (Son of Resident) published on 2 April 2025 Submitted via Website•
Overall Experience
The staff are lovely and caring, the home really suits my mum. She is very happy, and thinks of it as her home.The meals they provide are delicious, my mum looks better than she has for some years. Keep up the good work all at White Lodge.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you so much for your wonderful feedback. We are delighted to hear that your mum is happy and feels at home with us here at White Lodge. We also appreciate your kind words about the meals, and we're thrilled that your mum is looking and feeling better
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Review from K H (Daughter of Resident) published on 1 April 2025 Submitted via Website•
Overall Experience
The staff have been extremely helpful and kind and have looked after my mother extremely well. She has been there since Jan 25 - March 25. The staff have been very thorough in looking after my mum as she does not remember all the time and doesn't eat much anymore but they have been great with her.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you so much for taking the time to share your kind feedback. We are truly grateful for your thoughtful words. It's wonderful to hear that the staff have been able to provide such excellent care for your mother during her stay with us.
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Review from Caroline L (Daughter of Resident) published on 30 July 2024 Submitted via Website•
Overall Experience
What a little gem. We didn't realise quite how very lucky we were as a family when we came across White Lodge.
We had been on a journey of Mum struggling to live alone, to visiting carers then to live in carers & finally recognising that she needed a round-the-clock presence keeping an eye on her....a hard decision indeed.
The love, care & dedication from all the staff is palpable; they recognise that each person is an individual with their own unique needs, wants and view of the world & they are treated accordingly.
Mum has now been in White Lodge for approximately 2 years - so just as the world was opening up again - & we have watched the tireless and ongoing efforts to upgrade the accommodation; painting, repairs, and replacing furniture. All the things are put on pause through necessity.
We had been on a journey of Mum struggling to live alone, to visiting carers then to live in carers & finally recognising that she needed a round-the-clock presence keeping an eye on her....a hard decision indeed.
The love, care & dedication from all the staff is palpable; they recognise that each person is an individual with their own unique needs, wants and view of the world & they are treated accordingly.
Mum has now been in White Lodge for approximately 2 years - so just as the world was opening up again - & we have watched the tireless and ongoing efforts to upgrade the accommodation; painting, repairs, and replacing furniture. All the things are put on pause through necessity.
White Lodge is the best place for our Mum being small & intimate; she would be completely overwhelmed by anything bigger. She loves to watch the changing seasons in the garden, sit in the sunshine & just be.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
What lovely feedback, thank you! I'll make sure everyone at White Lodge sees your comments as I know it makes a difference. We really appreciate you taking the time to write us a review. We are pleased to hear your mother was perfectly contented and that you are happy with the care she receives.
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Review from Amanda J (Daughter of Resident) published on 16 July 2024 Submitted via Website•
Overall Experience
My mum has been in White Lodge for nearly 2 years now. Recently she wasn't well and needed to go to hospital for some investigations. On her return her care has been kind and patient and she is now back up on her feet. I can't compliment the team enough. I drop in unannounced a few times a week and I have witnessed at first-hand how both the residents and visiting families are treated with kindness and respect and lots of cups of tea. My mum, who can be a tricky customer, says they are wonderful. We can't quite believe how lucky we were to chance upon this place. I have never seen an agency nurse. It's like a family, a home from home. Highly recommended.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you for your kind words and comments regarding White Lodge Care Home. It's our pleasure to care for your mum, and your kind words will be shared with the staff team. Kindest regards.
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Review from Mark B (Son of Resident) published on 10 May 2024 Submitted via Website•
Overall Experience
My mother has been in White Lodge for over 2 years now. I wrote a review some time ago, sharing my positive views on the care home and it is time for another.
I continue to be amazed at the dedication of the team and the attentive, loving environment created by them for my mum and all the residents. In addition to this, whenever my family visits Mum, and my father goes almost every day, we are welcomed with open arms, and a cup of tea!
I know my mum is in a safe place for her. Although because of her Dementia, she is unable to verbally communicate, we are confident she feels comfortable and cared for by staff who respect her and work with her to meet her needs.
I continue to be amazed at the dedication of the team and the attentive, loving environment created by them for my mum and all the residents. In addition to this, whenever my family visits Mum, and my father goes almost every day, we are welcomed with open arms, and a cup of tea!
I know my mum is in a safe place for her. Although because of her Dementia, she is unable to verbally communicate, we are confident she feels comfortable and cared for by staff who respect her and work with her to meet her needs.
Thank you to all at White Lodge for all you do.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you for your lovely comments, they are very much appreciated. It's our pleasure to care for your mum. The whole of our team work very hard to make sure that all our residents, and their families, feel welcome and at home. Your kind words will be passed on to the team.
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Review from Siobhan H (Stepdaughter of Resident) published on 10 May 2024 Submitted via Website•
Overall Experience
My stepfather came to White Lodge for respite care in March 2024 as he was living alone at home and kept falling due to his lack of mobility and onset of dementia, my sister and I lived a daily four-hour journey from him, which made it very difficult to visit regularly especially when he became so poorly. He has since stayed permanently.
We came to look at White Lodge as it had been recommended and was under new management, it is such a lovely warm comfortable home, and the staff and new manager are excellent in their care and support, and we have peace of mind that my stepfather is being well looked after.
We came to look at White Lodge as it had been recommended and was under new management, it is such a lovely warm comfortable home, and the staff and new manager are excellent in their care and support, and we have peace of mind that my stepfather is being well looked after.
It is like home from home, very friendly and the residents have their own en suite rooms the garden is beautiful, highly recommend it.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you for your lovely review and kind words about White Lodge Care Home and our team of staff. It is our pleasure to welcome your stepdad into our home and it is lovely to hear that you are happy with our care for him. Your kind words will be passed on to the team.
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Review from Alan C (Son of Resident) published on 12 March 2024 Submitted via Website•
Overall Experience
My father spent the final two years of his life at White Lodge. The care which he received was exemplary. The staff were, without exception, caring, compassionate and very professional. We never had any concerns for his well-being. We would recommend White Lodge without reservation.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you so much for taking the time to leave a review for White Lodge Care Home. It was our pleasure to care for your father, and he will be greatly missed by all of us here.
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Review from Wendy T (Sister of Resident) published on 31 January 2024 Submitted via Website•
Overall Experience
My sister was a resident at White Lodge Care Home from the end of November 2022 until the end of December 2023. On coming out of hospital my sister needed ongoing care which unfortunately I was unable to supply. I had visited several Care Homes before choosing White Lodge. The staff and management team are very warm and welcoming. They have provided an excellent standard of care and support, empathy and understanding for my sister even when she was in an uncooperative mood (due to her dementia). My sister loved singing and joining in with the various activities at White Lodge encouraged by the lovely staff members. It was a great relief to find such a brilliant care home for my loving sister in her final year of life's journey.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you for taking the time to write your review, especially at this time. It was our pleasure to care for your sister and for her to become part of the family here at White Lodge Care Home. I will pass on your feedback to the team and thank you for your appreciation of all the care we provided. Warmest regards.
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Review from Gabrielle E (Daughter of Resident) published on 23 January 2024 Submitted via Website•
Overall Experience
My whole family and all the friends who have visited my mother are delighted with the support and care she has received from staff at White Lodge. It is simply a delightful place - very attractive and comfortable with a feeling of home. Plenty of areas to relax in and enjoy.
I am so impressed with the speed of anything that needs doing - doctor's appointments, chiropodist etc. and the follow-up is exemplary.
The food is very nice too and the grounds and views out across the countryside are unmatched in the area. White Lodge is so well situated.
I am so impressed with the speed of anything that needs doing - doctor's appointments, chiropodist etc. and the follow-up is exemplary.
The food is very nice too and the grounds and views out across the countryside are unmatched in the area. White Lodge is so well situated.
Most of all every time I visit my mother says how wonderful, kind and respectful the staff are to her. She loves them. It gives us all the sense of peace and safety we were hoping for. White Lodge is a blessing!
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you for your incredible comments and such high praise for the team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from Sarah H (Daughter of Resident) published on 23 January 2024 Submitted via Website•
Overall Experience
My mother came to White Lodge for respite care in November 2023 and stayed!
It was a difficult time for us as a family as we always thought we could look after her.
Sadly she was living with Lewy body dementia and we struggled to cope.
White Lodge is the most warm and welcoming home that I have seen.
It feels like a large family house. The rooms are large but cosy.
Communal areas inviting. Lovely gardens to enjoy in the summer.
The staff are so caring, aware of the resident's individual needs and quick to respond.
Lots of activities and also quiet spaces to enjoy.
I can only say that the understanding and support that the White Lodge team show my mother enables us to feel confident and secure in the knowledge that she is a cared for member of the white Lodge family.
It was a difficult time for us as a family as we always thought we could look after her.
Sadly she was living with Lewy body dementia and we struggled to cope.
White Lodge is the most warm and welcoming home that I have seen.
It feels like a large family house. The rooms are large but cosy.
Communal areas inviting. Lovely gardens to enjoy in the summer.
The staff are so caring, aware of the resident's individual needs and quick to respond.
Lots of activities and also quiet spaces to enjoy.
I can only say that the understanding and support that the White Lodge team show my mother enables us to feel confident and secure in the knowledge that she is a cared for member of the white Lodge family.
Such a difficult decision to take when considering residential care for loved ones- I can only say that I sleep well at night now knowing that my mother is cared for by safe and gentle hands.
↩Reply from Dyanne Dayot, Registered Manager at White Lodge
Thank you so much for taking the time to share your positive experience at White Lodge Care Home. We are delighted to hear that you find our home lovely and appreciate our excellent care.
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Review from Susan H (Daughter-in-law of Resident) published on 19 January 2023 Submitted via Website•
Overall Experience
My father-in-law has been a resident at White Lodge for a year now and we are very pleased with the care and support he receives. The Staff are dedicated and extremely caring when dealing with him. The Staff also support us with any concerns we may have about my father-in-law and are always keen to help and provide for his individual care/needs. The home is very relaxed and friendly and the staff always welcome us.
The home has a beautiful garden which he enjoys, either for exercise or just enjoying good weather. He is gently encouraged to join in with activities. The rooms, including his bedroom, are a good size and are cosy and well-furnished. We are really pleased to have found a home where he is well looked after, happy and safe.
↩Reply from Aleksandra Krawczynska, Registered Manager at White Lodge
Dear Susan. Thank you for your review. We take pride in supporting your father -in-law. I am glad to hear you are happy when visiting White Lodge. Thank you!
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Review from Diane W (Daughter of Resident) published on 21 November 2022 Submitted via Website•
Overall Experience
A lovely, friendly and caring home where we feel our father is being well cared for. Always made to feel very welcome and the staff are constant and always smiling. Very happy to know that he is in a very homely environment.
↩Reply from Aleksandra Krawczynska, Registered Manager at White Lodge
Dear Diane, thank you very much for your review. We are pleased to hear that you are all happy with what we are doing here at White Lodge. Thank you for your kind words and your smiles when you visit.
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Review from Derek B (Husband of Resident) published on 10 November 2022 Submitted via Website•
Overall Experience
My wife has been a resident for ten months and settled in quickly due to the warm, friendly and homely atmosphere. The management and staff work effectively as a team and show great patience and care in meeting the needs of the residents.
↩Reply from Aleksandra Krawczynska, Registered Manager at White Lodge
Dear Derek, thank you for your review. I have passed your kind words on to the team. It is our pleasure to support your wife here at White Lodge. We hope she will enjoy many more years with us.
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Review from Carole H (Daughter of Resident) published on 9 November 2022 Submitted via Website•
Overall Experience
My mother moved into White Lodge in March this year and I have nothing but praise for the wonderful staff who care for her there. Mum always has a smile on her face when I go in to visit. The home is comfortable and spotlessly clean. As visitors, you are made to feel so welcome.
I do not worry about Mum as I know she is in very safe hands and if there is ever a problem the communication is brilliant. Would not hesitate in recommending to anyone needing this facility.
↩Reply from Aleksandra Krawczynska, Registered Manager at White Lodge
Dear Carole, thank you for your kind words. We are so proud to be able to support your mum.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for White Lodge.
Upcoming Events
There are no upcoming events for White Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for White Lodge.
Accreditations
There are no accreditations posted yet for White Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about White Lodge
What types of Care is White Lodge registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does White Lodge have?
There are 19 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at White Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is White Lodge to the centre of Marlow?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Lodge to verify any information. View our terms and conditions. White Lodge has a Basic Service -more info.