Wild Acres

440 Finchampstead Road, Finchampstead, Wokingham RG40 3RB

Wild Acres, Wokingham, Berkshire
Wild Acres, Wokingham, Berkshire
Wild Acres, Wokingham, Berkshire

Wild Acres is located in scenic surroundings and looks to maintain a family atmosphere, where privacy and dignity are paramount and care plans are based on each individual's needs.

An experienced team are skilled in assisting with physical, sensory and cognitive impairments. A key worker is allocated to each resident to make sure they continue to feel satisfied over the long-term, while a multi-disciplinary approach adds to the service's versatility.

The home believes in supporting an active lifestyle alongside skilled care, with singing sessions, a computer club and discussion groups proving popular.

Group: Excellent Care Homes

Person in charge: Janet Elliot (Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French, Polish

Single Rooms: 26

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £575 – £750

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wild Acres: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Wild Acres has a Review Score of 9.6 (9.631)

The Review Score of 9.6 (maximum of 10) for Wild Acres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Wild Acres in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.631 for Wild Acres is calculated as follows: ( (53 Excellents x 5) + (31 Goods x 4) ) ÷ 84 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Wild Acres is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wild Acres?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wild Acres

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2

My mother has been at Wild Acres for several years and not once have I had any cause for concern over her well-being. She is looked after exceptionally well by a team of highly professional and compassionate staff. On more than one occasion they have been prompt in picking up health issues which I hadn’t notice. The arrangement with the local GP is excellent because a dedicated doctor visits weekly and therefore small changes are detected before a major problem arises.

Whilst Wild Acres isn’t as plush as some of the larger chain homes it more than makes up for it in terms of quality of care and I can’t fault the cleanliness of it.

Although the home is run very professionally it’s also extremely friendly. The staff take the time to talk to the residents about their interests and they are encouraged to attend the various social activities. They go to great lengths to make sure every resident is well nourished. No matter how difficult a resident becomes they never give up on them.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As this is not a large care home there is a very personal touch to the care provided. There are plenty of in-house activities plus several outings a year. The food is extremely good and the overall care is very good.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Janet Elliott, Registered Manager at Wild Acres responded to this review on 21 Oct 2016:

Thank you for taking the time to review Wild Acres.

The staff are excellent and my mother is very happy. There is always some activity going on so the atmosphere is very good. No chance for the residents to get bored. If they want they can stay in their room for some peace and quiet.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Good home, very well run, with plenty of interest to keep the residents occupied. Staff very welcoming and attentive to both visitors and residents. Staff are very busy, maybe could have a couple more staff members to ease the workload.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wild Acres provides excellent care and the staff are very approachable. Any concerns are always listened to and a very efficient management team take on board concerns. Excellent activities keep residents occupied and on fine days sit out on the patio and enjoy views is very pleasant. the food is good with a choice of each meal. Visiting is never a problem, so one can visit anytime. My mother receives good care from kind staff. The home is clean and the residents are happy.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The overall care and professionalism of the staff goes beyond expectation and I am very happy to see my mother in secure hands. The general feel of the care home is friendly, relaxed, and it is run as a home from home with most of the residents clearly enjoying the community spirit. The rooms are kept clean, but may be in need of updating, whilst the residents are encouraged to have as many personal possessions as they wish for their comfort and belonging. Residents are encouraged to participate in daily activities which appear to be well supported, lively and fun. Outings are arranged throughout the year and so far my mother has been on a boat trip, farm/falconry display, Savill Gardens and a local country park. All outings are fully supervised and appropriate transport is provided, although volunteers are always made very welcome.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I cannot express my gratitude enough for the superb care, support, professionalism and friendliness Wild Acres and all the staff showed Mum during her 3+ years at the Home. Would strongly recommend.

How likely would you be to recommend Wild Acres? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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