5 Green Lane, Stokenchurch, High Wycombe HP14 3TU
Owner: Alpha Medical Care Ltd
Person in charge: Ken Agyeman (Manager)
Local Authority / Social Services: Buckinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 4 Service Users
Registered Care Categories*: Learning Disability
Single Rooms: 4
Rooms with ensuite WC: 1
Latest Care Quality Commission* Report on Alpha Community Care: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for Alpha Community Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Alpha Community Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 4 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.208 for Alpha Community Care is calculated as follows: ( (7 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.208
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4 Points relating to the number of positive Reviews for Alpha Community Care is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 0.8 positive Reviews (4 registered maximum number of service users ÷ 5). 1 Reviews ÷ 0.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Alpha Community Care has a Review Score of 8.2 (8.208) from 2 Reviews
Review submitted from a Website Submission by Janice H (Mother of Resident) on Sunday 11 February 2018. Relates to December 2017.
My son has lived at Alpha Community Care for 6yrs now and he is as comfortable there as he is at home with us. In fact sometimes he seems relieved to return there after a weekend away. The staff are extremely caring and the Management respond quickly to any concerns we raise. They endeavour to help the residents live active fulfilling lives. There is a calm, family feel to the home.
How likely would you be to recommend Alpha Community Care? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Allison J (Mother of Resident) on Thursday 19 May 2016. Relates to April 2016.
My son has lived at Greentiles for around 10 years. The care and support my son has received has been excellent. Recent changes to the management at Greentiles has seen some great changes.
How likely would you be to recommend Alpha Community Care? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Alpha Community Care
There are currently no Care Home Idol entrants who have performed at Alpha Community Care
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