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One of the home’s...
Care Provided by White Plains Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact White Plains Care Home for full pricing details and T&Cs.
Contact White Plains Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Danielle Barron (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (43)
White Plains Care Home Reviews (74)
White Plains Care Home has a Review Score of 9.5 (9.498) out of 10, based on 10 reviews in the last 2 years.
Over all time White Plains Care Home has 74 reviews.
I am always given a warm welcome from any members of staff I happen to meet and my friend always seems to be perfectly content with the care she is receiving.
She particularly enjoys the highlights - special outings etc - which are arranged from time to time.
My answers in the questionnaire are, however, based on a very cursory understanding of the day to day working of the home.
As a visitor, from what I have seen has been excellent.
White Plains care home is a delightful residential home for elderly people set in beautifully kept grounds. The home has the feel of a luxury hotel and the greeting when you are welcomed by any one of the numerous staff members from the manager, carers to the chef are incredibly warm and genuine. My mother has been a resident at this home for a period of two years and I have always been very happy with her care. The home is very well run and you always feel that the priority of the staff comes across as being very genuine. I cannot speak highly enough of the carers at this home. 10 out of 10.
My mother-in-law was a resident at White Plains for a few years. It was such a lovely home and the care and attention from all the staff was exceptional. The manager and all the senior staff were excellent, very professional and very approachable, nothing was too much trouble. The atmosphere within the home was so friendly and positive and I was always greeted with a smile. The end of life care for my mother-in-law and the support for my husband and I was wonderful. We were so fortunate to have found White Plains and we cannot thank the manager and all the staff enough for all that they did.
My mother is 93 and suffers from Alzheimer's. When my father died some 3 years ago, Mum lived alone for a while, which was her request. However, after a fall in the home, we decided we would like her to be cared for. White Plains is a lovely home and I have nothing but praise for the wonderful, caring staff. The home itself is clean and tidy and whilst Mum would prefer her own home she seems happy and contented. She says it is a nice place to live. I would highly recommend White Plains to anyone looking for care for and elderly relative.
Our experience of White Plains has been positive in all aspects from first viewing to our mother moving in. Staff are all very caring and helpful. Mum found it difficult to settle but the staff have gone out of their way to make her feel at home. She is now well settled.
I have been visiting White Plains over a period of 18 months, each time I visit I am made so welcome by the lovely staff and management always offered tea of coffee. The premises in every area are kept immaculate and extremely clean, the lovely gardens and the setting is something out of this world. In conclusion an extremely well-managed care home. I cannot fault it.
After mum arrived it took her a couple of months to settle, since then she has mostly been relaxed and comfortable within the care homes routine. Very pleased with the quality of staff and care she receives.
Found mum asleep in residents lounge following lunch, she, upon waking, was very responsive and pleased to see me. She was well turned out and at ease with everything. The staff were as ever responsive and updated the situation on mum to me as is usual. No adverse comments all well and good. Spent a pleasant hour in the garden with mum. Had fresh fruit in her room and find it in good order, clean, tidy and fresh throughout. Mum is high dependence and as ever I find her content and at ease here. Well done.
My mother moved to White Plains on 2/5/16 following a long stay in the hospital. Mum was no longer able to care for herself, take medication, regularly eat properly or put herself to bed. However, with the gentle constant care of the manager and her staff, she has become a person again. She looks cared for and well (with hair and nails done too!) at home. The daily activities help to keep her mind active whereas she simply sat in a chair before not even watching TV. The 24-hour care is a great relief to us as she is unsteady on her feet as well as the problems mentioned above, her falls have put her in the hospital several times. White Plains is a place where I would be happy to live, it's peaceful countryside location, excellent facilities and staff are reminiscent of a lovely hotel.
My mother has been a resident at White Plains for just over two years. She is very happy and receives excellent care there. I am always greeted with a warm welcome from the staff and the overall appearance of White Plains is clean and attractive. When the weather is good, it is lovely sitting in the garden. Since my mother has been at White Plains, I am much more relaxed knowing that she is in good hands and that if there should be a problem, I would be informed. When she lived independently, I used to worry about her most of the time. She has company now and the opportunity to join in the activities.
I could not have ended up in a better care home. When it was time to find a care home I deliberately chose White Plains because it is run by someone I had met some years before in a home where my wife who has since passed away was staying with dementia and I soon recognised her special qualities of empathy and care. As I suspected before coming she would have selected staff with the same qualities, and I have long realised that the qualities are more important to a resident than the state of the building. In fact the rooms and grounds and facilities are all that one could desire.
My aunt has been at White Plains for 6 or 7 years and ahs been looked after very well. She is now 99 and sadly had a dizzy spell in her room and fell over. The staff found her and after a while decided to call an ambulance she was taken to the hospital and we were finding it very difficult to get her out although there was nothing seriously wrong. Successive Doctors rather than release her kept deciding on yet another diagnostic. After a week largely spent in bed my aunt was not doing well. I cannot praise the head of the home enough for her barrage of encouragement to release her and have her back in the home which she applied to the matron and other staff at the hospital. It worked and largely thanks to her that my aunt is back at home and recovering from the hospital stay.
A very clean home with staff who care. The manager is very much a hands-on manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 17 August 2026Private Residential and Dementia Care
News (0) & Events (0)
There are no news items for White Plains Care Home.
There are no upcoming events for White Plains Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
- 01 Apr 2017Recipient: B&M Care Ltd
Accreditations
There are no accreditations posted yet for White Plains Care Home.
Meet the Team (1)

Danielle Barron started as Home Manager in 2026.
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