Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.
It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.
The large, enclosed garden areas provide a variety of...
Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.
It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.
The large, enclosed garden areas provide a variety of outside space and are fully accessible for wheelchairs. Catering and laundry facilities are created to provide excellent services for residents, as well as a safe and pleasant working environment for staff.
Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Ashlyn Care Home for full pricing details and T&Cs.
Contact Excelcare Ashlyn Care Home to confirm what's included and get a personalised quote:
Excelcare Ashlyn Care Home has a Review Score of 9.7 (9.739) out of 10, based on 34 reviews in the last 2 years.
Over all time Excelcare Ashlyn Care Home has 81 reviews.
Absolutely awful. My husband suffered kidney failure, sepsis and pneumonia whilst on respite care. When he came ack to the home I went to visit. One day his clothes, face and hands were covered in food. I asked the person in charge to sort this, she said "I haven't been in the lounge today so I...
Absolutely awful. My husband suffered kidney failure, sepsis and pneumonia whilst on respite care. When he came ack to the home I went to visit. One day his clothes, face and hands were covered in food. I asked the person in charge to sort this, she said "I haven't been in the lounge today so I haven't seen him." Final day he was there he was still in bed at 10am with a catheter full to bursting! I was told staff were "too busy" to empty the bag. My husband has only just been discharged from the hospital. The photos on the website look wonderful but all the time I was there, residents were just left in front of the TV. I saw very little in the way of engaging activities.
Please be assured that we have carefully reviewed your...
We are truly sorry to hear that you were unhappy with your husband's respite stay. We fully understand how distressing it must have been to see his health decline, and we appreciate how difficult this time has been for you and your family.We would very much welcome the opportunity to speak with you directly, to discuss your concerns.
The home is fresh, nicely decorated...
Highly recommended.
Thank you so much for sharing your experience. It's heartening to hear that your expectations were not only met but exceeded. Your kind words about the environment, team, and the care your mum received-especially during such a sensitive time-mean a great deal. Recommendations like yours truly make a difference.
When my mother-in-law, Peg, was admitted to Ashlyn care home - a move we had no real choice in - we were a bit worried that it may not be suitable as word of mouth led us to believe there were better places out there. But there was no need to worry, as it was a lovely place for her to stay even...
The home is clean and interesting, with lots for residents to do and I have no problem with giving it my seal of approval.
Thank you for sharing your experience. It's heartening to hear that Peg was cared for with kindness and attention, especially during such a difficult transition. Your reassurance about the team and environment at Ashlyn will mean a lot to others in similar situations.
The staff are always very attentive and helpful in all that they do, as is the manager. All in all, a very well run care home.
The staff are always very attentive and helpful in all that they do, as is the manager. All in all, a very well run care home.
Thank you so much for your kind words. We're truly glad to hear that you and your brother feel well cared for. Our team, including the manager, works hard to provide attentive and compassionate support, and your feedback means a lot to us!
We wasn't sure how it would work out but with help from the staff my cousin is now settled in his new home , we...
I understand that some days he may not be as happy but I know that having the care staff around 24,7 , will help with any worries he has.
Thank you so much for sharing this - it really means a lot to hear how well your cousin is settling in and how supported you all feel. It's wonderful that Ashlyn's is providing such a positive and caring environment for him. We're here for both of you every step of the way, and please don't hesitate to reach out whenever you need.
My mum has been a resident here for the last year. She always feels safe and happy. She loves the activities every day and will be in the lounge from first thing in the morning until bed time. My mum is very sociable and has made friends with other residents. The staff are amazing and my mum has...
My mum has been a resident here for the last year. She always feels safe and happy. She loves the activities every day and will be in the lounge from first thing in the morning until bed time. My mum is very sociable and has made friends with other residents. The staff are amazing and my mum has nothing but praise and affection for them. Her general health has improved so much from being in Ashlyn's and she is so much stronger than when she first moved in last year. As her daughter I couldn't ask for anything more than seeing my mum so happy living here & knowing she is safe
Thank you so much for your lovely feedback. We're delighted to hear how happy and settled your mum is at Ashlyn's. It's wonderful to know she's enjoying the daily activities, making friends, and feeling stronger and healthier. Your kind words mean a great deal to our team - we're proud to care for such a special lady and to give you peace of mind.
I can tell you in less than 200 words. Ashyln Care Home, in my opinion, is the best; it has turned itself around in the last few months. Nothing is too much trouble for them. I feel that it is the little things that they do that make it so special; they deserve a better rating than good.
I can tell you in less than 200 words. Ashyln Care Home, in my opinion, is the best; it has turned itself around in the last few months. Nothing is too much trouble for them. I feel that it is the little things that they do that make it so special; they deserve a better rating than good.
Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that you've noticed the positive changes at Ashlyn Care Home in recent months. Our team works incredibly hard to provide not only high-quality care but also those small, meaningful touches that make a big...
Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that you've noticed the positive changes at Ashlyn Care Home in recent months. Our team works incredibly hard to provide not only high-quality care but also those small, meaningful touches that make a big difference to our residents and their families. Your feedback means a great deal to us, and we'll be sure to share it with the entire team. Thank you again for your support-it really does inspire us to keep striving for excellence.
This home is amazing, my mum is safe, looked after so well. The staff care so much, and work so hard. This place takes away my stress as I know how well looked after my mum is. It is a home from home just as it should be
This home is amazing, my mum is safe, looked after so well. The staff care so much, and work so hard. This place takes away my stress as I know how well looked after my mum is. It is a home from home just as it should be
The staff at Ashlyn are kind, friendly and attention to helping my mum is fantastic. They are also very friendly to the family members which make us feel reasured that my mum is being looked after as best she can be. I have no worries about mum living there, so i can relax and have i have a peace...
The staff at Ashlyn are kind, friendly and attention to helping my mum is fantastic. They are also very friendly to the family members which make us feel reasured that my mum is being looked after as best she can be. I have no worries about mum living there, so i can relax and have i have a peace of mind when I go on holiday. Ashlyns feels like a home and mum and the family feel like we are part of the Ashlyns family.
Thank you so much for your beautiful and detailed review. It means the world to us to know that your experience at Ashlyn Care Home has been so positive. We are incredibly proud of our team, who truly care for each resident as if they were their own family. Your kind words about the atmosphere,...
Thank you so much for your beautiful and detailed review. It means the world to us to know that your experience at Ashlyn Care Home has been so positive. We are incredibly proud of our team, who truly care for each resident as if they were their own family. Your kind words about the atmosphere, activities, and communication reflect the values we hold dear-providing not just care, but comfort, connection, and community. We're honoured to look after your loved one, and your trust and appreciation inspire us every day. Thank you again for your support.
We couldn't be more grateful for the exceptional care our loved one has received at Ashlyns. From the moment we first visited, we were welcomed with kindness, professionalism, and genuine compassion. The staff go above and beyond-not only meeting physical needs, but also offering emotional support...
We couldn't be more grateful for the exceptional care our loved one has received at Ashlyns. From the moment we first visited, we were welcomed with kindness, professionalism, and genuine compassion. The staff go above and beyond-not only meeting physical needs, but also offering emotional support and companionship.
The atmosphere is always clean, comfortable, and homely. There's a real sense of community here, with engaging activities, freshly prepared meals, and a team that truly treats residents like family. Communication with the family is excellent; we are always kept informed and involved.
It gives us peace of mind to know our loved one is in such capable and caring hands. Thank you to everyone at Ashlyns for the dignity, respect, and love you show every day.
Thank you so much for your heartfelt review. We're truly touched to hear how much Ashlyn Care Home means to you and your family. Knowing that your mum feels safe, well cared for, and at home is exactly what we strive for every day. It's wonderful to hear that our team's hard work and genuine care...
Thank you so much for your heartfelt review. We're truly touched to hear how much Ashlyn Care Home means to you and your family. Knowing that your mum feels safe, well cared for, and at home is exactly what we strive for every day. It's wonderful to hear that our team's hard work and genuine care have brought you peace of mind-that's the greatest compliment we could receive. Thank you again for your kind words and ongoing support.
I'm not a resident of Ashlyn Care home but our friend is and from the visits I've made over the last month, all of the staff appear to be dedicated to their work and are always friendly, thoroughly professional and willing to help residents and visitors in any way they can. Even with my limited...
I'm not a resident of Ashlyn Care home but our friend is and from the visits I've made over the last month, all of the staff appear to be dedicated to their work and are always friendly, thoroughly professional and willing to help residents and visitors in any way they can. Even with my limited experience from what I've seen, the care the residents receive is outstanding and I would recommend Ashlyn to anyone in need of a care home.
Thank you for taking the time to share your positive experience with Ashlyn Care Home. Although you are not a resident, your observations and comments about the dedication and professionalism of our team are greatly appreciated. We strive to provide the highest level of care and support to the...
Thank you for taking the time to share your positive experience with Ashlyn Care Home. Although you are not a resident, your observations and comments about the dedication and professionalism of our team are greatly appreciated. We strive to provide the highest level of care and support to the people that live in our home and it is heartening to know that this effort is recognised by visitors like yourself.Your kind words about the friendliness and willingness of our team to assist both the people that live there and visitors are a testament to the commitment we have to creating a warm and supportive environment. We are delighted to hear that, even with your limited experience, you have found the care provided to be outstanding.Thank you for recommending us to others in need of a care home. We will continue to work hard to maintain the high standards of care and service that you have described. Your feedback is invaluable to us, and it encourages us to keep striving for excellence.
My father went into Ashlyn Care Home initially for respite but he is now due to become a permanent resident, he has dementia and all the staff look after him very well. They are caring and professional and nothing seems too much trouble for them. My father has started to eat much better since being...
My father went into Ashlyn Care Home initially for respite but he is now due to become a permanent resident, he has dementia and all the staff look after him very well. They are caring and professional and nothing seems too much trouble for them. My father has started to eat much better since being in the home and he has made some real connections with the staff, which is wonderful.
Thank you so much for your kind words and thoughtful review. We're truly honored to have your father with us at Ashlyn Care Home, and it's heartwarming to hear that he's feeling well cared for and forming meaningful connections with the team. Supporting the people that live at the home with...
Thank you so much for your kind words and thoughtful review. We're truly honored to have your father with us at Ashlyn Care Home, and it's heartwarming to hear that he's feeling well cared for and forming meaningful connections with the team. Supporting the people that live at the home with dementia with compassion and professionalism is at the heart of what we do, and knowing that he's eating better and settling in so well means a great deal to all of us. We look forward to continuing to provide him with a safe, supportive, and nurturing environment as a permanent member of our community.
I've always found the staff friendly and obliging. Nothing ever a problem. My relative is very happy in there. Great work by all, if I ever know anyone that need a care home I would always recommend ashlyn.
I've always found the staff friendly and obliging. Nothing ever a problem. My relative is very happy in there. Great work by all, if I ever know anyone that need a care home I would always recommend ashlyn.
Thank you so much for your kind words! We're delighted to hear that both you and your Brother have had such a positive experience with us. Our team strives to create a welcoming and supportive environment, and it's wonderful to know we've been able to meet your expectations. Your recommendation...
Thank you so much for your kind words! We're delighted to hear that both you and your Brother have had such a positive experience with us. Our team strives to create a welcoming and supportive environment, and it's wonderful to know we've been able to meet your expectations. Your recommendation means the world to us, and we'll continue to work hard to provide the best care possible. Thank you again for your trust and support!
My aunt has lived at Ashlyn house for 18 months, she was quite poorly when she arrived from hospital, but with wonderful care from exceptional staff she is thriving, and today celebrated her 100th birthday, to say the staff and community went above and beyond today was an understatement, all we can...
My aunt has lived at Ashlyn house for 18 months, she was quite poorly when she arrived from hospital, but with wonderful care from exceptional staff she is thriving, and today celebrated her 100th birthday, to say the staff and community went above and beyond today was an understatement, all we can say is a massive thank you to everyone, bringing our aunt here was the best decision we've made
Thank you so much for your kind words and for taking the time to share your experience. We are absolutely delighted to hear how well your aunt is doing and feel privileged to have been part of such a special milestone in her life. It means a great deal to our team to know that our care and support have made a positive difference. Thank you again for your trust and support.
As always I have enjoyed my stay here. The staff are always friendly and welcoming. The food choices could be better.
As always I have enjoyed my stay here. The staff are always friendly and welcoming. The food choices could be better.
Thank you for your kind review, it is always lovely to see you when you stay at Ashlyn's. It is important for us to receive feedback from people using the service as it helps the team and I review our practices and make changes where necessary to ensure that everyone's stay is a positive experience. Thank you again for taking the time to review Ashlyn and the team and I wish you well.
When my mum came for her respite, there was initially a...
When my mum came for her respite, there was initially a problem with the bed, but it was sorted out immediately, and the staff were amazing. The manager, deputy manager and receptionists all spoke to me and made sure I was happy. They were so helpful and friendly.
Thank you for taking the time to leave such a wonderful review of Ashlyn Care Home. We are pleased that your mother's respite stay went well and the team were so helpful to you. We will pass on your lovely comments to the team.
I am overall happy with my mum's care, but on occasions as she is immobile she has to wait to go to the bathroom, which I find frustrating. I think there should be more carers and equipment in the home. The ones who are there are brilliant. Sadly, a lot of carers have left, which is a great shame....
I am overall happy with my mum's care, but on occasions as she is immobile she has to wait to go to the bathroom, which I find frustrating. I think there should be more carers and equipment in the home. The ones who are there are brilliant. Sadly, a lot of carers have left, which is a great shame. Also more tea and coffee should be provided.
The home is always clean and put on activities for the residents.
The home is always clean and put on activities for the residents.
Thank you for taking the time to write this five-star review of Ashlyn Care Home. We are pleased to hear your father-in-law is happy and that you love visiting. We will pass on your comments to the team.
Thank you for a pleasant stay. Well looked after, miss you on leaving. The kindness of the staff, care and expertise goes a long way.
Thank you for a pleasant stay. Well looked after, miss you on leaving. The kindness of the staff, care and expertise goes a long way.
Thank you for taking the time to leave such a lovely review, we will pass your kind comments on to the team.
A well run caring home with excellent staff.
A well run caring home with excellent staff.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no accreditations posted yet for Excelcare Ashlyn Care Home.
Hayley Dawkins brings a wealth of experience to Ashlyn Care Home as our new Home Manager. With many years dedicated to the care industry, Hayley’s...
Hayley Dawkins brings a wealth of experience to Ashlyn Care Home as our new Home Manager. With many years dedicated to the care industry, Hayley’s expertise and compassionate leadership have quickly made a positive impact on both the team and the people who live at the home.
Welcomed warmly by the Ashlyn team, Hayley is truly a breath of fresh air. Since joining, she has introduced a number of exciting initiatives that have enhanced the quality of care and daily life within the home. Under her guidance, Ashlyn has undergone a number of cosmetic improvements, creating a more welcoming and comfortable environment for everyone.
Hayley’s commitment to excellence and her passion for delivering outstanding care are already helping to shape Ashlyn into an even more vibrant and supportive community.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Ashlyn Care Home to verify any information. View our terms and conditions. Excelcare Ashlyn Care Home has an Enhanced Service -what an Enhanced Service includes.