Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)
mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)
Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)
Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)
mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)
Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)
Willowmead Care Home, is a wonderful home based in Chelmsford. It has the capacity to care for even complex needs and have many ranges of residents, some of whom are living with dementia or Alzheimer's.
The opinions of loved ones are well respected by staff who are keen to make relatives feel welcome, while protecting the security and hygiene of the accommodation at all times.
The staff are well- trained...
Willowmead Care Home, is a wonderful home based in Chelmsford. It has the capacity to care for even complex needs and have many ranges of residents, some of whom are living with dementia or Alzheimer's.
The opinions of loved ones are well respected by staff who are keen to make relatives feel welcome, while protecting the security and hygiene of the accommodation at all times.
The staff are well- trained and have been recognised by care quality commission as they practice safe and effective techniques when caring for their residence.
Care workers are the heart of the business. Willowmead Care Home has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.
Many staff are able to speak different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages are offered.
Residents will also benefit from:
- Sensory Gardens & Flower beds
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
- En- Suite Facilities
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Wickham Care Home for full pricing details and T&Cs.
Contact Wickham Care Home to confirm what's included and get a personalised quote:
Wickham Care Home has a Review Score of 9.3 (9.260) out of 10, based on 16 reviews in the last 2 years.
Over all time Wickham Care Home has 87 reviews.
I'm well satisfied with the care my wife is receiving.
I'm well satisfied with the care my wife is receiving.
Thank you very much for your review, it is much appreciated.
Willowmead Care Home is a fairly basic property but the staff are excellent. My mother has been a resident for 2 1/2 years and in the many times I have visited, I have always found the staff to be friendly and professional. The lounge/dining area is always well populated and the staff mix in well...
Willowmead Care Home is a fairly basic property but the staff are excellent. My mother has been a resident for 2 1/2 years and in the many times I have visited, I have always found the staff to be friendly and professional. The lounge/dining area is always well populated and the staff mix in well and are always communicating with the residents and in a friendly way.
Thank you for your review. Yes, the team at this home are the key to its success. They will be 'over the moon' that you have noticed both their attitude and professionalism. It makes all of the difference to those who live in the home, as well as those who visit.
My Nan was moved to Willowmead Care Home during lockdown. She is at a great age and as a result, hard of hearing and sight. The staff have been taking great care of her and have been fantastic at facilitating communication between us.
My Nan was moved to Willowmead Care Home during lockdown. She is at a great age and as a result, hard of hearing and sight. The staff have been taking great care of her and have been fantastic at facilitating communication between us.
Thank you for sharing your experience of moving your Nan to our care home during lockdown. Your positive experience will do much to reassure those looking for a care home during this difficult time.
The care my Nanna gets from the staff is amazing, they are always accommodating, particularly in these trying times. I was extremely apprehensive when my nan first went into care during a global pandemic, however, the carers at Willowmead Care Home have been so professional, responsible and caring.
The care my Nanna gets from the staff is amazing, they are always accommodating, particularly in these trying times. I was extremely apprehensive when my nan first went into care during a global pandemic, however, the carers at Willowmead Care Home have been so professional, responsible and caring.
What fantastic feedback, thank you! 'Professional, responsible and caring' what more could we ask from our team at the home. Your kind words are much appreciated.
It's a shame we have to visit in the garden. This may prove to be an issue as the weather gets worse through the autumn and winter, but I understand why.
It's a shame we have to visit in the garden. This may prove to be an issue as the weather gets worse through the autumn and winter, but I understand why.
Many thanks for your review and your understanding. We are all working so hard to keep our residents safe and well, we very much appreciate the support of family members at this time.
Our mother has been well cared for in the last 3 years. The carers ensure she is engaged and eats well. She is happy when we visit her and the home has coped well during lockdown.
Our mother has been well cared for in the last 3 years. The carers ensure she is engaged and eats well. She is happy when we visit her and the home has coped well during lockdown.
Thank you very much for taking the time and trouble to review our home. Your feedback is valuable to us and helps to ensure that care and services are delivered in line with our residents' and families' expectations. The team works so hard and we very much appreciate their efforts.
It's a lovely place, especially the staff. Good all round.
It's a lovely place, especially the staff. Good all round.
Thank you for your review, it is very much appreciated.
I have found this experience really good. The staff have all been helpful and really caring and if we had any problems they sorted them out for us, so we know that my wife is truly looked after and we know that she is safer here than at home.
I have found this experience really good. The staff have all been helpful and really caring and if we had any problems they sorted them out for us, so we know that my wife is truly looked after and we know that she is safer here than at home.
Thank you for your review and for sharing your comments about having your wife with us, being cared for. We very much appreciate your feedback.
Extremely helpful, very friendly, cannot fault the staff. Cleanliness is excellent.
Extremely helpful, very friendly, cannot fault the staff. Cleanliness is excellent.
A 5* review, how fantastic! Thank you very much for your kind comments, this will give the staff a real 'boost' !!
We have found the home to be very good and the staff and management to be excellent. My mother's care has been absolutely fantastic, she is very happy at the home. They have done an excellent job throughout the COVID period, with no cases at the home.
We have found the home to be very good and the staff and management to be excellent. My mother's care has been absolutely fantastic, she is very happy at the home. They have done an excellent job throughout the COVID period, with no cases at the home.
Thank you very much for your review, which was extremely positive. You are right, this home has been untouched by COVID, thanks to all of the measures put in place to ensure that the care team were ready for all eventualities. The support from families certainly goes a long way to encourage and...
Thank you very much for your review, which was extremely positive. You are right, this home has been untouched by COVID, thanks to all of the measures put in place to ensure that the care team were ready for all eventualities. The support from families certainly goes a long way to encourage and support the team through all circumstances, and they in turn can offer the same support and encouragement to residents to live every day to the fullest. Your recognition is very much appreciated.
The staff are amazing at Willowmead. They work so hard and nothing is too much trouble. The new garden is amazing, a very pleasant place to be. One care assistant in particular is fantastic.
The staff are amazing at Willowmead. They work so hard and nothing is too much trouble. The new garden is amazing, a very pleasant place to be. One care assistant in particular is fantastic.
Thank you so much for your 5* review, the team will be 'over the moon'. You are right, everyone works so hard to ensure that nothing is too much trouble and to have recognition from families really does lift their spirits.
Excellent all-round, my mother is looked after very well, no complaints.
Excellent all-round, my mother is looked after very well, no complaints.
Thank you for your 5* review. I am so pleased to hear that you feel your mother is looked after 'very well'. That is really good to know.
We are very pleased with the way you've looked after mum. She is very happy here, which is a load off our minds to know she is well cared for. The staff are very caring and have always got the residents well being as a first priority.
We are very pleased with the way you've looked after mum. She is very happy here, which is a load off our minds to know she is well cared for. The staff are very caring and have always got the residents well being as a first priority.
Thank you for your wonderful review and for highlighting the efforts which the team members go to in order to ensure that residents are their 'first priority'.
Upon being transferred the manager incorrectly filled out the wrong ' next of kin' documentation. Very unprofessional...
Upon being transferred the manager incorrectly filled out the wrong ' next of kin' documentation. Very unprofessional service mainly from the manager.
Dear Graham, I sincerely apologise that your experience with our home and the manager hasn't been up to standard. We have passed this on to the manager, they will be in touch in the next 48 hours so that they can manage your complaint. We hope that your opinion of us changes, we will do our very best to earn back your trust. Best regards, Sym.
They have loved her and done everything...
They have loved her and done everything for her and during her recent decline and sad passing, they were exemplary over and above the call of duty. Never ever worried whether she was ok we knew she would be looked after - thank you all for your compassion and care and being so supportive with us.
Wonderful, thank you for your loyalty and your very kind comment - Best regards.
My mother in law has been left unwashed in her room on continuous occasions in just her briefs eating her lunch where I have had to give her personal care myself at 1pm. I don't think this is treating her with dignity and respect which every individual deserves particularly in their 80's. The...
This is God's waiting room.
Hello, and thank you for your review. I can assure you that we have raised an investigation, and have contacted the manager and regional. Someone will be in touch with you shortly regarding your review. It won't be easy and it will take time but we hope that you eventually gain trust in the home once more. Right now we apologize and will resolve this matter.
I have visited Wilomead several times to see my sister with my late brother, and with other members of my family and on my own. At every visit, I have been treated with the utmost respect, all my enquiries have been answered fully by the very busy staff and on every occasion been offered very...
I have visited Wilomead several times to see my sister with my late brother, and with other members of my family and on my own. At every visit, I have been treated with the utmost respect, all my enquiries have been answered fully by the very busy staff and on every occasion been offered very welcome refreshments by the ultra-busy staff. I not that my sister is receiving the best possible care and help that anyone could wish for. I highly recommend the home to others.
Absolutely lovely review. We're incredibly humbled by your kind words and we're glad your sister is enjoying her time with us - Best regards.
Every one of the staff I have met has been very accommodating to our family and attentive to my father.
Every one of the staff I have met has been very accommodating to our family and attentive to my father.
Thank you for your feedback
There could be more entertainment for the patients as singing is very good for them.
There could be more entertainment for the patients as singing is very good for them.
Thank you for your review and your suggestions to improve our service.
I am very happy with the care my Mum gets at Willowmead. The care staff are excellent and treat my Mum with dignity and respect. They make her life as near to living in her own home as possible.
I am very happy with the care my Mum gets at Willowmead. The care staff are excellent and treat my Mum with dignity and respect. They make her life as near to living in her own home as possible.
Thank you very much for your review!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Who doesn’t love a chocolate chip cookie? Our wonderful residents at Wickham Care Home certainly seemed to agree as we celebrated National Chocolate Chip Cookie Day on 4th August 2026...
We had such a fantastic afternoon here at Wickham Care Home recently, and it’s safe to say it was full of laughter, energy, and plenty of smiles. On 14th July,...
At Wickham Care Home, our wonderful residents are always delighted to welcome animal visitors. It is not just the cuddles they enjoy, but the chance to find out all about...
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Lianne Parkin is the General Manager at Peverel Green Care and Wickham Care Home and has been with us since April 2024
With 20 years of experience...
Lianne Parkin is the General Manager at Peverel Green Care and Wickham Care Home and has been with us since April 2024
With 20 years of experience in the care sector, Lianne Parkin began her journey as a carer at 19 and swiftly advanced to managerial positions. She has contributed to various services throughout her career, including small, medium, and large residential and nursing homes.
Lianne is known for her caring, cheerful, and positive nature, prioritising the happiness of both residents and staff. Dedicated to her work, she collaborates closely with our exceptional team to provide excellent care to all our residents.
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