
Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)

mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)

Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)

Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)

mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)

Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)

Willowmead Care Home, is a wonderful home based in Chelmsford. It has the capacity to care for even complex needs and have many ranges of residents, some of whom are living with dementia or Alzheimer's.
The opinions of loved ones are well respected by staff who are keen to make relatives feel welcome, while protecting the security and hygiene of the accommodation at all times.
The staff are well- trained...
Care Provided by Wickham Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Wickham Care Home for full pricing details and T&Cs.
Contact Wickham Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Lianne Parkin (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (27)
Visiting
- Visitors are welcome anytime.
Parking
- On site parking available
Wickham Care Home Reviews (86)
Wickham Care Home has a Review Score of 9.4 (9.358) out of 10, based on 15 reviews in the last 2 years.
Over all time Wickham Care Home has 86 reviews.
Staff seem fine and caring is fine.
TV on all the time - no one watches it - hard to have conversation.
In the affected area, the carpet has been replaced with an appropriate floor covering which is much more suitable, easier to maintain and everything smells so...
Very nice, friendly and caring home. Staff are lovely, welcoming and friendly. My nan seems very happy living here and also seems very well looked after.
My wife and I are happy with my father-in-laws care.
The hospital brought me here as I was ready to go home but I didn't have a home at the time. I was intending to stay in a hotel while looking for somewhere to rent. I didn't in the end have to find a hotel as I was brought here which in the end was a truly caring hotel. Will be sad to leave.
It seems ok here! I like my walks in the garden and the foods ok. Quite happy and content and I don't want to move anywhere else.
I am pleased with the service that is available to me. I am pleased about my accommodation and my privacy. I find the carers very kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 11 Aug 2026
We had such a fantastic afternoon here at Wickham Care Home recently, and it’s safe to say it was full of laughter, energy, and plenty of smiles. On 14th July,...
- 14 Jul 2026
At Wickham Care Home, our wonderful residents are always delighted to welcome animal visitors. It is not just the cuddles they enjoy, but the chance to find out all about...
- 13 Jul 2026
We had some very special visitors join us recently, and it is safe to say they stole a few hearts along the way. Lucy brought in her lovely Pomeranians, including...
There are no upcoming events for Wickham Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Wickham Care Home.
Meet the Team (1)

Lianne Parkin is the General Manager at Peverel Green Care and Wickham Care Home and has been with us since April 2024
With 20 years of experience in the care sector, Lianne Parkin began her journey as a carer at 19 and swiftly advanced to managerial positions. She has contributed to various services throughout her career, including small, medium, and large residential and nursing homes.
Lianne is known for her caring, cheerful, and positive nature, prioritising the happiness of both residents and staff. Dedicated to her work, she collaborates closely with our exceptional team to provide excellent care to all our residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wickham Care Home to verify any information. View our terms and conditions. Wickham Care Home has an Enhanced Service -more info.