Blenheim House

39/41 Kirby Road, Walton on the Naze CO14 8QT
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9.6 92 Reviews
  • Blenheim House, Walton on the Naze
Blenheim House is an innovative care home with 54 luxury bedrooms, a private landscaped garden, a selection of lounges and physiotherapy facilities.

Residents being cared for at Blenheim House have the advantage of being located close to sea views, in the pleasant community of Walton-on-the-Naze.

Regular days out ensure that residents experience a varied day-to-day lifestyle, with many health benefits and an experienced team of carers to call upon for any problems.
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Care Provided by Blenheim House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Blenheim House to find out the exact price for your requirements.

Contact Blenheim House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Blenheim House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lynsey Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (34)

Blenheim House Reviews (92)

9.6

Blenheim House has a Review Score of 9.6 (9.641) out of 10, based on 33 reviews in the last 2 years.
Over all time Blenheim House has 92 reviews.

Overall Experience
  • 70
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Date Published
  • 92
  • 11
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  • 33
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Reviewer Connection to Blenheim House
  • 28
  • 15
  • 8
  • 5
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  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 92, showing 21-40
Review from M W (Son of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the years she has been there, the staff have looked after Mum really well, always with smiling faces and kind interactions witnessed. 'Tired' facilities (which would take time, money and disruption to all to remedy) but cannot fault the care being received.
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Review from Elaine C (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Blenheim House since March 2024 and as his child, I cannot fault the care that he has received there. The staff are so supportive to Dad and ourselves and genuinely want the best for him.
Dad loves the food and has no complaints.
The home has excellent staff however I feel they
are being let down by the facilities being dated and in need of a refresh/upgrade.
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Review from J F (Sister of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the care very gentle and understanding of my brother and tolerating of some of his difficult times. They have been very pleasant to me too. I feel his needs are being met well and he is safe and in a place which is providing the best for him. When he first went in, I had three meals with
him and I felt the food was very good.
I wanted to give five stars to everything but feel one should only do that if something unusual and exceptional happens.
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Review from Berni I (Daughter of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care provided for my mother is mostly good. The building is very dated and could do with a general overhaul which would make it a more pleasant environment for the residents (and for visitors - especially when in the resident's room) (toilet and sink in my mother's room could do with replacing).
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Review from John H (Brother of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Limited contact but we have been very pleased with the interaction we have had with staff. Everything we have needed to deal with has been well managed. Not able to comment on food as no experience with it so only able to register one star as the review doesn't work without a rating.
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Review from K S (Son of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and caring. They are helpful and listen to any views you have. They give you confidence that Mum is being cared for.
Reply from Lynsey Smith, Home Manager at Blenheim HouseThank you for your kind words, we really appreciate your support.
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Review from I M (Power of Attorney of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very clean and the atmosphere is very buoyant. Staff are very friendly and engaging with me when I visit and I experience my friend being well looked after. The security in the home is good and it's easy to arrange a visit.
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Review from H J (Great-Niece of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the care my great-aunt receives. We have good communication with the home, and the staff are always kind and caring.
My Aunt is unbelievably important to our entire family and her happiness and quality of life are imperative and we feel we have found that at Blenheim House.
Reply from Lynsey Smith, Home Manager at Blenheim HouseThank you for your continued support, we really appreciate your kind words.
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Review from H T (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my visits to Blenheim House, I always have an excellent experience. The staff are lovely and treat my Father with the utmost care and dignity. They welcome our family warmly and provide us with a private family room to spend time together. The residents can participate in various activities regularly.
On the whole, my Father is content, safe, and well looked after. I would highly recommend Blenheim House to anyone searching for a local care home.
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Review from Karen L (Daughter-in-law of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whenever I visit, I am treated with kindness and respect, my relation appears to be well cared for. the building is old but considering the age is fairly clean. The staff are always busy, but find time to assist you when needed. I am very happy with the care my relation receives.
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Review from J O (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, calm atmosphere and caring, happy staff.
My husband is supported well and encouraged to participate in activities. His personal needs are well supported.
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Review from David S (Husband of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This patient was moved from local hospital on the 7th of December 2023, requiring total bed rest. The care provided was excellent!
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you David for your kind words, it has been our pleasure.
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Review from Carmen C (Granddaughter of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the care the girls give my grandmother. They're always friendly and take the best care of her.
Thank you.
Reply from Bhavika Sagar, Marketing Specalist at Blenheim HouseDear Carmen, it was lovely reading your very kind words about the good care we give your nan.
Thank you.
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Review from Stephen G (Son of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blenheim House Care Home team provided end-of-life care for my dad earlier in the year and now have been caring for my mum for the past couple of months. Mum keeps saying how lovely the home is, how good the food is and how nice the food is, so if she is happy then this is a good indicator. Not an easy
situation for her, us or carers, but in the grand scale of things is working really well in a situation none of us would wish to be in. Staff and management are always fabulous on the phone and very caring/empathetic/welcoming and have a great sense of humour when needed!
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you, Stephen, for your kind words. They are very much appreciated.
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Review from N R (Son of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally very good. Meals look good with good-sized portions. The home is always clean. Mum would like to get out a bit more from the home, even if she’s walked to the seafront or to the shop. Sometimes she asks for pain relief but doesn’t get it as the staff are busy and forget.
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Review from David B (Brother-in-law of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law has been in Blenheim House for 5 years now and it was a problem to get him settled. It took a while but he is now content and the staff look after him well even though he can be demanding. The management team always contact me if anything is wrong or needs attending to.
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you for the lovely response. We appreciate your support.
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Review from Karen G (Granddaughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Blenheim House Care Home since Christmas 2022 as she could no longer love at home alone. The staff at Blenheim give Nan the care she needs and she is happy at the home. She is always very complimentary about the staff that care for her.
Thank you all for making my nan happy.
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you, Karen, for your feedback. We really appreciate your support.
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Review from Mark W (Son of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the home for three years and her dementia has got worse, although no fault of the home. She has been comfortable and well cared for during her stay. The staff have always gone out of their way to make my visits welcoming and informed.
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you for the kind feedback, Mark. It is very much appreciated.
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Review from Vanessa S (Daughter of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care that Dad receives. The staff are always accommodating and welcoming to us and keep us well informed of any changes in Dad's health quickly. The management are outstanding and the staff are amazing!
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you Vanessa for your kind words. It's very much appreciated.
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Review from Jane T (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care our mum has received since coming into the home in May. Mum has advanced dementia and needs a lot of reassuring. The staff are very attentive and very helpful. The atmosphere is very homely and friendly which is a reflection of the staff. We are kept informed
of any events, i.e. Mum had a fall.
When Dad was in as well, he could be aggressive and they handing him well.
Reply from Marlene Ashard, Home Manager at Blenheim HouseThank you, Jane. We appreciate you taking the time to complete the review and for your support.
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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Blenheim House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Blenheim House is calculated as follows: ( (272 Excellents x 5) + (80 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 376 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blenheim House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Lynsey Smith

Job Title: Registered Manager Joined: 2011

I have been a member of the team at Blenheim House since 2011, I started as a care assistant which I really loved. I've always enjoyed being hands on with the residents. I then moved into the administration department. This gave me a great experience and knowledge of the accounting system. I then took on the role as deputy manager. This was in preparation of becoming the manager. I became the manager in April 2024. I love the fact that I have progressed through the ranks in the care home that I regard as my home. I have recently completed my NVQ level 5 with a distinction. I am very proud and honoured to have been given the opportunity to manage Blenheim House and hope that I can bring all my experiences together now to create a positive and well managed home for my residents and staff.

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