Blenheim House

39/41 Kirby Road, Walton on the Naze CO14 8QT
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9.6 82 Reviews
  • Blenheim House, Walton on the Naze
Blenheim House is an innovative care home with 54 luxury bedrooms, a private landscaped garden, a selection of lounges and physiotherapy facilities.

Residents being cared for at Blenheim House have the advantage of being located close to sea views, in the pleasant community of Walton-on-the-Naze.

Regular days out ensure that residents experience a varied day-to-day lifestyle, with many health benefits and an experienced team of carers to call upon for any problems.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Blenheim House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lynsey Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (34)

Blenheim House Reviews (82)

9.6

Blenheim House has a Review Score of 9.6 (9.633) out of 10, based on 32 reviews in the last 2 years.
Over all time Blenheim House has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Blenheim House
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Total of 82, showing 21-40
Review from J O (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, calm atmosphere and caring, happy staff.
My husband is supported well and encouraged to participate in activities. His personal needs are well supported.
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Review from David S (Husband of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This patient was moved from local hospital on the 7th of December 2023, requiring total bed rest. The care provided was excellent!
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you David for your kind words, it has been our pleasure.

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Review from Carmen C (Granddaughter of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the care the girls give my grandmother. They're always friendly and take the best care of her.
Thank you.
Reply from Bhavika Sagar, Marketing Specalist at Blenheim House

Dear Carmen, it was lovely reading your very kind words about the good care we give your nan.
Thank you.

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Review from Stephen G (Son of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blenheim House Care Home team provided end-of-life care for my dad earlier in the year and now have been caring for my mum for the past couple of months. Mum keeps saying how lovely the home is, how good the food is and how nice the food is, so if she is happy then this is a good indicator. Not an easy
situation for her, us or carers, but in the grand scale of things is working really well in a situation none of us would wish to be in. Staff and management are always fabulous on the phone and very caring/empathetic/welcoming and have a great sense of humour when needed!
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Stephen, for your kind words. They are very much appreciated.

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Review from N R (Son of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally very good. Meals look good with good-sized portions. The home is always clean. Mum would like to get out a bit more from the home, even if she’s walked to the seafront or to the shop. Sometimes she asks for pain relief but doesn’t get it as the staff are busy and forget.
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Review from David B (Brother-in-law of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law has been in Blenheim House for 5 years now and it was a problem to get him settled. It took a while but he is now content and the staff look after him well even though he can be demanding. The management team always contact me if anything is wrong or needs attending to.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you for the lovely response. We appreciate your support.

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Review from Karen G (Granddaughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Blenheim House Care Home since Christmas 2022 as she could no longer love at home alone. The staff at Blenheim give Nan the care she needs and she is happy at the home. She is always very complimentary about the staff that care for her.
Thank you all for making my nan happy.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Karen, for your feedback. We really appreciate your support.

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Review from Mark W (Son of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the home for three years and her dementia has got worse, although no fault of the home. She has been comfortable and well cared for during her stay. The staff have always gone out of their way to make my visits welcoming and informed.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you for the kind feedback, Mark. It is very much appreciated.

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Review from Vanessa S (Daughter of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care that Dad receives. The staff are always accommodating and welcoming to us and keep us well informed of any changes in Dad's health quickly. The management are outstanding and the staff are amazing!
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you Vanessa for your kind words. It's very much appreciated.

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Review from Jane T (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care our mum has received since coming into the home in May. Mum has advanced dementia and needs a lot of reassuring. The staff are very attentive and very helpful. The atmosphere is very homely and friendly which is a reflection of the staff. We are kept informed
of any events, i.e. Mum had a fall.
When Dad was in as well, he could be aggressive and they handing him well.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Jane. We appreciate you taking the time to complete the review and for your support.

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Review from R T (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been quite agitated at times because he has never been restricted. I fully understand why he is not able to leave the home unattended but I also understand his frustration. The staff have also been understanding in this and have managed to settle him.
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Review from Heather M (Wife of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband resided in Blenheim House Care Home for eight months and the care from staff was above and beyond.
Nothing was too much trouble. They helped me to sort out and source aspects of care needs that he required.
I was extremely happy with his care.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Heather. Your support is very much appreciated.

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Review from Charles G (Husband of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is alright as far as we, the family, are concerned and the staff, are very kind and helpful, and the manager are great people to look after my wife are concerned.
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you. Charles. It was kind of you to give this feedback

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Review from D S (Brother of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is fantastic!
Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you. Your support is much appreciated.

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Review from T L (Niece of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good with my auntie, and she seems at ease there. The staff will always answer any questions or concerns we have. My aunt seems very happy within the home.
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Review from A C (Respite Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here was fantastic, every member of staff was kind and considerate and couldn't do enough for me. I was so pleased to hear that they had people for respite. I will certainly be coming back. I could find no fault in anyone or anything.
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Review from P R (Daughter of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager of this home I feel goes above and beyond to ensure the residents come first.
Whenever we visit everything is not only so clean but also homely. I know that my mum is getting exceptional care in the home and I don't have to be stressed about her.
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Review from S R (Granddaughter of Resident) published on 4 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my nan has been in the home I know that she has been looked after which makes me very happy. The manager and staff are all very professional and very caring.
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Review from Lee F (Son of Resident) published on 1 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I think it's common knowledge that Blenheim House had some managerial problems in the past and that the home wasn't running in the manner that we all expected but then, the new manager appeared!
Since her arrival and her staff rallying to her leadership, the home is now exemplary and I would have no
qualms of recommending it to anyone who had loved ones in need of care.
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Review from Rachel S (Daughter of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Blenheim House unable to walk and very poor appetite, with the help and encouragement of the staff Mum soon flourished. I found the staff at all times treated Mum as though she was the only resident. Nothing was too much trouble. The love and attention they showed Mum was beyond
anything we could have wished for. Mum loved both the staff and the home, she always said home good the food was, always cooked from fresh. At Mum's death, all the staff showed great compassion and dignity for both Mum and me and my husband, we were by Mum's side as she passed away. The staff always made us feel very welcome when we visited Mum. We both said if in later life we had to go into a home we would hope it's like Blenheim. A big thank you to all the staff.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Blenheim House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.633 for Blenheim House is calculated as follows: ( (260 Excellents x 5) + (78 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 362 Ratings = 4.633
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blenheim House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Lynsey Smith

Job Title: Registered Manager Joined: 2011

I have been a member of the team at Blenheim House since 2011, I started as a care assistant which I really loved. I've always enjoyed being hands on with the residents. I then moved into the administration department. This gave me a great experience and knowledge of the accounting system. I then took on the role as deputy manager. This was in preparation of becoming the manager. I became the manager in April 2024. I love the fact that I have progressed through the ranks in the care home that I regard as my home. I have recently completed my NVQ level 5 with a distinction. I am very proud and honoured to have been given the opportunity to manage Blenheim House and hope that I can bring all my experiences together now to create a positive and well managed home for my residents and staff.

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