Blenheim House

39/41 Kirby Road, Walton on the Naze CO14 8QT
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9.6 82 Reviews
  • Blenheim House, Walton on the Naze
Blenheim House is an innovative care home with 54 luxury bedrooms, a private landscaped garden, a selection of lounges and physiotherapy facilities.

Residents being cared for at Blenheim House have the advantage of being located close to sea views, in the pleasant community of Walton-on-the-Naze.

Regular days out ensure that residents experience a varied day-to-day lifestyle, with many health benefits and an experienced team of carers to call upon for any problems.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Blenheim House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lynsey Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (34)

Blenheim House Reviews (82)

9.6

Blenheim House has a Review Score of 9.6 (9.633) out of 10, based on 32 reviews in the last 2 years.
Over all time Blenheim House has 82 reviews.

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Date Published
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Reviewer Connection to Blenheim House
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Total of 82, showing 61-80
Review from Deborah B (Granddaughter of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother has been in Blenheim House for three years. When she came, she was very poorly and unhappy. I have seen her improve so much since she first arrived. The staff are very kind and helpful and my grandmother is very happy there. She loves the food and has good relationships with the staff.
When I go to visit, it is very welcoming and feels like one big happy family.
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Review from Debbie P (Daughter of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We find words difficult to find to express how thankful we are to each and every member of staff at Blenheim care home, my stepdad is always warm, comfortable, always has someone near him, checking he is safe and comfortable, such a huge relief to all of us especially his wife Pat, who at last can rest
knowing John is finally in a place where he can feel settled, where everyone is so gently understanding and caring towards him. The manager is one of life's treasures, a deeply caring lady, not only towards him, her staff, but to us too. Blenheim is a special place of peace, caring and safety for those who would otherwise be struggling with life. Thankyou, all of you, so very much x
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Review from Shelagh B (Sister of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister had to go into care, as she suffers from dementia. She needs to be looked after day and night as she is deteriorating health wise. My niece and I were quite distraught when we had to find a care home for her, but after looking at different care homes we, fortunately, viewed Blenheim House,
as soon as we went into reception area we felt that it was what we had been looking for. It was clean, bright, spacious and the rooms for the residents are lovely and well maintained. The food that is offered to them is cooked nicely, well presented and varied. The staff are kind, understanding, caring, friendly and I feel that they will look after my sister the best that they can, she is safe.
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Review from Trisha F (Relative of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first thing noticed about Blenheim House, was the cleanliness which pleased me no end. The staff are all so caring friendly and helpful. The food at dinner time is always hot and well presented, the resident's rooms are light, airy and spacious. I am more than happy. My dear special friend whom
I have known for 24 years is now living in this care home. I know she is safe, clean and looked after the way that she should be.
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Review from Pat J (Sister of Resident) published on 4 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt very comfortable when I visited my sister because she seemed to be much happier there. I was pleased to see how clean the home is and how caring the carers are.
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Review from Pam K (Daughter of Resident) published on 27 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum seems so happy being here, the rooms are very clean and the food is good as she was not eating much before, seems to be eating well with the help of the carers. So pleased they have entertainment most days with bingo and music is what mum likes, carers are all so nice and do their job very well
as they do need lots of patience. Kitchen staff are all so helpful and look after visitors as well with drinks. Management there are always there to help with enquiries if and when any problems arise. With mums dementia, I know she will be looked after well.
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Review from Debra C (Daughter of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and care staff made my father's last month very caring and had empathy for me and my sister. I think the home needs updating but the staff are very caring and do a hard job. My father was happy there.
Reply from Gay Smith, Manager at Blenheim House

Thank you for your kind comments. Please come back and see us as the decoration has started and we can see a difference already!

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Review from Jen B (Daughter of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Blenheim House since 23rd Sept 16. My first reaction was how lovely the carers are, so responsive and so lovely with the residents as if they are their own family and also how spotless the rooms are. The food is amazing, good hot meals every day and the manager is a star she has helped
me get things sorted with mum. I know mum wouldn't be happy and safe there knowing she would never get out the building puts my mind at rest. I would recommend this lovely care home, they also have activities to keep mum occupied most days.
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Review from Terence D (Husband of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've had a great time at the BBQ, they have a singer now and then, everyone has a good time and the staff look after you . I give them 10 out of 10. Keep the good work up.
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Review from Darren M (Father-in-law of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home a clean and welcome environment with friendly staff.
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Review from Sam (Friend of Resident) published on 1 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my Nan's neighbour who I am friends with last week. I was pleased to see she looked lovely with her hair done and there was lots going on. There was a lady entertaining the residents. I stayed for lunch time which was cottage pie and looked divine. My friend said food was lovely and the carers
really cared. I was offered tea/coffee and even lunch. My overall view of this home was very pleasant and a comfortable lovely place.
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Review from Brian S (Son of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Blenheim House for the last four years. In all this time I have never had a reason for concern regarding her welfare, which is important because I am not a resident of the UK, so confidence regarding welfare is paramount.


The staff and management are kind, considerate

and carry out their responsibilities cheerfully and with patience, and keep me extremely well informed of my mothers health.
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Review from Susan G (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had to into a home rather urgently due to her dementia. The family did not have time to even look at homes, but all I can say is I don't think we could have picked a better place for mum. The minute you walk in the door you are made welcome. Nothing seems too much trouble from all the staff.
She has a lovely room and always says the food is good. It is nice to know that it is very friendly, it is something the family didn't think we would have to do, but we did. It is a relief to know that she is getting 24/7 care as we couldn't do that.
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Review from John (Partner of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all my experience with Blenheim House to be as near excellent as possible. My spouse has issues with some members of staff and an extremely fond bond with others. He has behavioural problems and as a whole all the staff are non judgemental and extremely tolerant. Have left activities blank
as am unaware of them simply because my spouse has no desire to integrate.
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Review from Jenny S (Daughter of Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived at the home at 5pm, the staff welcomed here from the time she arrived, helping her get out of the car. I was shown around the home, I was taken to her bedroom. I was offered to have tea with my mother. The staff all came and introduced themselves. Mum feels safe, the food is fantastic
but most importantly the care is excellent. I'm happy because my mum has a new happy life in a very clean home. Happy days :)
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Review from R P (Son of Resident) published on 2 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Blenheim Care Home is excellent due to the level of care provided by the staff and manager. I couldn't wish for better care for my father living in a caring environment with all his needs met.
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Review from Irene R (Wife of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband comes for 6 nights every 7 weeks. He is happy while here and I am happy for him to be here. The care is good. He is totally dependent for care and the girls are wonderful with him. As far as diet, they care for all needs.
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Review from Jen (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Feel they look after my mother well but it is in need of decoration badly. We were told that hopefully this is being looked at. The residents that can which are not many I feel they should have their brains enhanced re games or reading of stories or maybe on a machine as Mum seems to just sit all day,
but feel it needs something.
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Review from Barbara (Wife of Resident) published on 7 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly, helpful and professional. The home is always clean and members of staff always around. Husband is very happy.
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Review from M B (Grandson of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been a resident at Blenheim House for over a year, on the occasions I have visited all staff have been very polite and very professional. I have spoken with the manager on a couple of occasions, she is very approachable and willing to assist with any requests we have as a family.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Blenheim House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.633 for Blenheim House is calculated as follows: ( (260 Excellents x 5) + (78 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 362 Ratings = 4.633
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blenheim House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Lynsey Smith

Job Title: Registered Manager Joined: 2011

I have been a member of the team at Blenheim House since 2011, I started as a care assistant which I really loved. I've always enjoyed being hands on with the residents. I then moved into the administration department. This gave me a great experience and knowledge of the accounting system. I then took on the role as deputy manager. This was in preparation of becoming the manager. I became the manager in April 2024. I love the fact that I have progressed through the ranks in the care home that I regard as my home. I have recently completed my NVQ level 5 with a distinction. I am very proud and honoured to have been given the opportunity to manage Blenheim House and hope that I can bring all my experiences together now to create a positive and well managed home for my residents and staff.

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