
Aunty has everything she needs for her care on a day to day basis and I cannot thank them enoughSue D(Niece of Resident/Service User)

The staff were very caring and conscientious.John T(Partner of Resident/Service User)

The staff are always friendly and accommodating.C B(Daughter of Resident/Service User)

Aunty has everything she needs for her care on a day to day basis and I cannot thank them enoughSue D(Niece of Resident/Service User)

The staff were very caring and conscientious.John T(Partner of Resident/Service User)

The staff are always friendly and accommodating.C B(Daughter of Resident/Service User)

Brenalwood is a purpose-built residential home, situated close to the sea and shops and accommodates 36 residents on two floors. An eight-person passenger lift is available for residents on the first floor.
There are 32 single and 2 double rooms. All have en-suite facilities, phone points, nurse call points, and are individually furnished.
There are front and rear accessible gardens with bird aviary and rabbit enclosure and fish pond.
A variety of...
Care Provided by Brenalwood
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Brenalwood for full pricing details and T&Cs.
Contact Brenalwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Kana Thiru (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (34)
Brenalwood Reviews (63)
Brenalwood has a Review Score of 9.7 (9.742) out of 10, based on 26 reviews in the last 2 years.
Over all time Brenalwood has 63 reviews.
My mother was transferred to Brenalwood from another care home who had found it difficult to cope with her occasional aggressive outbursts. Brenalwood have coped with this problem but also have a relaxed and friendly approach to all general needs. The care staff are always visible as it is a small home and are very attentive and responsive to any requests.
Our mum was diagnosed with Alzheimer's a couple of years ago and we had tried to help mum stay at home for as long as possible, but in November 2015 mum had a turn for the worse and we made the difficult decision to find mum a care home. The staff at Brenalwood have made a difficult decision much easier. They are caring, professional and open with information. They go out of their way to make mum happy. Since then mum has been healthier, more settled and happier. We are happy knowing mum is cared for so well.
He was well fed with the puréed food he needed. He could do nothing for himself, was double incontinent, needed frequent turning in bed 24/7. He lacked nothing there - so he constantly hummed music to himself - even though he couldn't speak - he was content.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brenalwood.
There are no upcoming events for Brenalwood.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 28 Feb 2020Recipient: Regal Care Trading Ltd
- 28 Feb 2019Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Brenalwood.
Meet the Team (1)

I am the Care Home Manager at Brenalwood, bringing over 20 years of management experience in both Nursing and Residential homes. As a trained geriatric nurse, I have extensive experience supporting individuals with learning disabilities, dementia, and chronic illnesses. My deep understanding of CQC regulations and legislation ensures compliance and the highest standards of care. I am a highly professional, dynamic, and detail-oriented leader, known for my easy-going nature and strong ability to build and maintain positive relationships with colleagues and senior managers alike. My leadership extends across multiple sites, where I proactively manage daily operations and address challenges effectively. In 2015, I was honoured with the ‘Carer of the Year’ award by Richmond Council, who described me as “an exemplary home manager whose professionalism and management skills have benefited many residents over the years. He makes a personal commitment to improve the level of care offered wherever possible.”
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