The Corner House

67/69 Wash Lane, Clacton-on-Sea CO15 1DB

The Corner House historically has excellent ratings from CQC for the quality of their service & has a reputation for being a Happy environment for residents.

November 2017 Awards - Corner House are proud to announce that we have been awarded three awards:

•Great British Care Awards - Best Innovator Award.
•Prosper Award within Essex County Council - Highly Commended Team of the Year.
•Also as part of the Prospers, Resident Audrey Bush was nominated for the Unsung Hero award and came out as the winner, this is a great boost for the home also.

The home was Awarded Team of the Year in 2012, Manager of the Year 2012 & were the 2009 winners for Best Practise and Innovation from Essex CC for their Activity Based Project for Residents.

The Corner House takes pride on training their staff to adopt a warm, friendly and person-centred approach so as to deliver the highest quality care. The Corner House is also actively involved with ‘Age UK’ organising activities & entertainment, including monthly trips.

The Home is beautifully furnished, set in charming landscaped gardens, close to the sea. The home has a magnificent garden room for all residents to relax and enjoy throughout the winter and summer. A lovely cinema lounge with internet facilities aims to maximize choice & independence. Bedrooms are tastefully decorated each with telephone & television points & state of the art call bells.

Meals are nutritious and menus varied, offering a delicious choice from fresh produce. The home has a lovely purpose built sister home, specialising in Dementia Care, Corner Lodge, and they also offer a Home Care Service, www.cornerhousehomecare.co.uk.

The Corner House is a must viewing when seeking a residential care home for a loved one.

Group: Care Fulfillment Ltd

Person in charge: Yash Kowlessur (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 57 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: We admit residents based on an assessment process, and fully encourage service users or, next of kin, to visit us. We offer a trial period or taster days or respite too. Ages 65+.

Single Rooms: 47

Shared Rooms: 5

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Corner House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for The Corner House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for The Corner House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 31 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.864 for The Corner House is calculated as follows: ( (421 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 479 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Corner House is based on 31 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 31 Reviews ÷ 11.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 The Corner House has a Review Score of 9.9 (9.864) from 40 Reviews


Average Ratings

  • Excellent
    36
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Corner House?

  • Extremely LIKELY
    38
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Corner House

  • Resident / Service User
    15
  • Friend of Resident/Service User
    10
  • Daughter of Resident/Service User
    4
  • Respite Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • more

I visit the home for my Mum and it looks lovely. All staff very friendly.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

My uncle was very ill and depressed when he entered the home, they have worked tirelessly to get him out of bed and walking about and mixing with the other residents, he is really happy and contented and he has gained over 10kgs since being admitted and the food and care are exceptional.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.8 out of 5

Dad is extremely happy with his care and the food.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.9 out of 5

My friend, she's living at Corner House now. From the entrance I start to feel my friend is safe here, she's very happy to be in the Corner House. I see all the staff are very nice and polite, they offer me a drink and they make me feel comfortable.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Marvellous stay at present and more than 5-star environment. Staff very polite and kind and nothing is much trouble for them.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.8 out of 5

My mother is extremely happy here and well cared for. Staff are very friendly and inform me of any problems immediately.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.3 out of 5

Very pleased with the care and cleanliness of the home.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.4 out of 5

I have been very surprised and happy with the whole experience of my short stay in this home. Without any exception, I have found all the carers to be polite, tactful, considerate and friendly in their approach to me and the physical care is dignified and efficient. In particular, the efforts made to provide distraction and enjoyment are excellent and it is unfortunate that so many residents are unable to respond with more comprehensive and/or enthusiasm. I would have appreciated large type display, date, day and time in the lounge.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.6 out of 5

I am very happy here and the carers are all very nice. There are plenty of activities to interest all and our new activity leader is very nice.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Since I have been here I have experienced nothing but care and kindness from all the staff.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Very good.
Service outstanding.
Staff so kind.
Always things to do.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Have lived here 3 years and am very happy.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

What a wonderful experience visiting my nan at The Corner House was.
Staff were so welcoming and decor is warm and welcoming.
Nan was busy arranging flowers when I arrived and said there is always plenty to do.
I look forward to attending the bazaar.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Lovely home with kind and caring staff. Will be my first choice to return when I am well enough to go home.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

The best place to recover. It's like going on holiday.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

I arrived at Corner House having broken my leg in three places below the knee at aged 93 years. My leg was in a cast and I had spent several weeks in hospital, then sent home with a care package in place which was not successful.
I became very tired and low in mood. When I was in Corner House I felt genuinely cared for, encouraged to have physio and received nothing but the best care at all times.
I am sorry to leave.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

I am writing on behalf of my husband who clearly has been well cared for.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.6 out of 5

My experience at The Corner House was welcoming, I was made very comfortable during my visit. All staff were happy to chat.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

What a lovely home Corner House is to visit.
I have been going to Corner House for a long time and have seen throughout that time hard work and dedication from the staff!
The residents are put first and the home is like a little community of its own.
Would highly recommend to anyone looking for a home for their relatives or friends.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Very impressed with this home and the staff that work here.
The Residents all seem very happy and the staff are welcoming and friends.
Enjoy attending the events.
Home is always clean and tidy and smells fresh and clean.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Whenever I visit, the home is very clean. Can smell home cooked food being prepared. Staff are very welcoming and kind. My friend is very happy living at Corner House.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

My grandfather is very happy here. Great staff. Great new Manager.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Loving my stay. Will return.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Friendly staff and atmosphere. Safe and clean.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Excellent service.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Fabulous! Very happy

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Clean, friendly, kind staff, good things to do.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Good food. Great staff.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Corner House is a home from home. I have always been invited to join with meals and staff are all lovely. I enjoy visiting my friend and often take part in activities. My friend has a new lease of life since moving on and we have so much to talk about now

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Since the new manager and assistant manager have taken over, there has been a marked improvement. My Dad's room is now always clean and tidy, there was a problem with cleanliness in his room, after pointing this out to the new management it was rectified and there have been no more problems.
My Dad is so well looked after, the care staff cannot be more kind and helpful nothing is too much trouble. He is very happy and loves all the activities and is encouraged to join in, there is always something going on, ie social afternoons, evenings, music, carpet bowls, bingo, occasional outings and lots more. Also, the meals are excellent and there is always snacks, teas and coffees available day and night.
My Dad has been a resident for almost 2 years and couldn't be happier, and we as a family can rest assured that he is safe and comfortable with lots of friends to keep him company, such peace of mind is priceless. Thank you to all the lovely staff and management of Cornerhouse.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.7 out of 5

Garden is nice, food is great, staff are lovely, entertainment is good, hairdressers are great people, trips are fun, chiropodists are a great thing, maintenance man helpful.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Superb home and staff.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

My mother was on respite and she was looked after very well. Everything excellent.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

My Nan was at Corner House for a while. She was very happy and would go again if the need arises.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the home and the staff are very friendly.

How likely would you be to recommend The Corner House? Likely

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Average Rating:   3.9 out of 5

Welcoming.

How likely would you be to recommend The Corner House? Likely

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Average Rating:   3.9 out of 5

Very welcoming home. Pleasure to visit.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

Great atmosphere. The home was clean and welcoming.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

This home is one of the best I have seen, the staff always look and perform professionally. The food is of hotel quality. The activities are to suit the residents. They have an open week once a quarter packed full of events, all about embracing community spirit. The management team are visible and efficient, always listen and act fast. The dream team idea is great. Good quality care with a warm family atmosphere.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   4.7 out of 5

Fantastic atmosphere and homely feeling.

How likely would you be to recommend The Corner House? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

November 2017

Team of the Year

Recipient: The Corner House

Date: Tuesday 28 Nov 2017

more details

Unsung Hero

Recipient: The Corner House

Date: Tuesday 28 Nov 2017

more details

Best Innovator

Recipient: The Corner House

Date: Wednesday 08 Nov 2017

more details

March 2013

Manager of The Year 2012

Recipient: The Corner House

Date: Tuesday 19 Mar 2013

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Corner House