Eastham

After a trip to see my nan, a recent resident to Eastham Care Home, I would like to say thanks to all the staff and especially the manager who has gone above and beyond to make her comfortable and how welcome they have made her feel.

My Nan has been a resident at Eastham for 14 months. We have always been able to see my nan when we want. The staff are always loving and caring towards my nan and her room is always clean and tidy. My nan is happy and settled here. We would highly recommend Eastham

especially the puddings. The quality of her life improved due to her excellent nutrition, hygiene, and skincare. Her clothes were laundered and returned to her room efficiently. In Mum's last days the staff cared for her with compassion and kindness which was second to none. They supported us as a family too and for this, we will always be thankful.

Overall mum is really happy here. There are days when mum feels like there has not been enough activity for them. The same with the food depending on who is cooking, some days are better than others. The staff have always been very helpful to me, my sister and to mum.

Staff are all very polite and helpful. Very good to residents. Could not get a better place.

They are very helpful, caring, friendly every time I visit Dad with Mum. Dad is always clean and tidy and seems very content.

The care and attention she has received have been amazing. She has gained weight, strength, and her quality of life has truly improved. She has conversations, which is excellent, and enjoys taking part in all the activists, which take place daily. She is very stimulated. We are very grateful.

This afternoon I was able to visit my mother inside Eastham for the first time since she moved in last July. It was such an emotional time for both of us. Every safeguarding requirement was carried out thoroughly to ensure the visit was safe. It was wonderful to finally walk inside and to see mum so much more relaxed in her room rather than in the pod or through a window. After such a tough few months for residents, staff and relatives and I cannot thank the staff enough for their care, support and kindness throughout this time.

My husband lived at Eastham for just short of six years. I say lived because he felt it was his home. If my husband had to live in a carehome we were both glad he was welcomed into Eastham, where he lived until he passed. Well done everyone at Eastham.

My wife has now been a resident at Eastham for over 3 1/2 years, during that time I have never had any worries about her care. During the lockdown over the past year, all staff have maintained an excellent level of security keeping all residents as safe as possible and done everything possible to allow relatives to visit in a safe manner when allowed.

Sadly my mum passed away this month. She had lived at Eastham for the past 2 1/2 years. Mum was the happiest she'd been in years. The care provided was exceptional. All staff went above and beyond and always at the end of the phone if needed.

Eastham is a lovely home and set in lovely surroundings. Mum had been here since December 2019. She is a changed person. She is much happier and settled. The home is spotlessly clean, and all the staff are extremely friendly and helpful in every way.

The staff are wonderful, friendly and very caring and are doing a fabulous job in these very trying times. Also sending photos and videos of their daily activities, which are so wonderful to see.

Eastham is situated in a quiet rural location which, when the weather permits, is used to good effect for outside activities for the residents. The staff are first class and regularly arrange group activities focusing on individual abilities/limitations to ensure as full involvement as possible. I am happy that my mother is getting the best care possible in difficult circumstances.

Mum has always received excellent care at Eastham and during these difficult times, it has been very comforting to receive regular updates including videos and photos of activities at the home. Everyone looks very well and happy thanks to the wonderful staff there.

Mum is very happy, which to me is everything. When we take her out she wants to go home - to Easthams so she is very settled. It's nice and small resident wise, but big enough to have social groups of their choice. They have been so, so careful during the virus, to keep everyone safe. We get videos and pictures of everyone to keep in contact and we can have video phone calls which is great. They have all worked very hard, putting their own lives on hold to make all the residents safe. Thank you all so much for all you have done.

My mother went into Eastham four weeks ago under lockdown she was isolated for a week and has settled in very well, the staff are very attentive to her and the video of them all enjoying themselves on VE Day was great. I have not been in this very small care home but I think my mother has landed on her feet I speak to the manager weekly during lockdown and she assures me that my mother is settling in well, which is confirmed when I speak to my mother. I have yet to be allowed into the home but when lockdown ends I will visit. Well done to all the staff at this very trying time.

I would certainly recommend Eastham, the team have managed very well in the current challenging circumstances.

The lady on the phone also told me about the activities on a normal routine and even sent me an email containing photos of the last visiting entertainment act. Amazing service.

Keep up the good work!