
Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what families would wish for their loved ones.
The courtyard garden offers a safe environment in which to relax, whether to chat to friends and families, read the paper or do a crossword.
Care Provided by Evelyn May House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Evelyn May House for full pricing details and T&Cs.
Contact Evelyn May House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Jo Robbin-Coker(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Evelyn May House Reviews (119)
Evelyn May House has a Review Score of 9.6 (9.602) out of 10, based on 32 reviews in the last 2 years.
Over all time Evelyn May House has 119 reviews.
My husband was returned to Evelyn May after a 3 week stay in hospital in a very poor condition, from which I thought he would never recover, but with the care from all the staff & doctor he's well on the way to how he was before being admitted to hospital. I can't thank the staff enough for their care & devotion in virtually bringing him back to life.
Very pleased with the care that my parents are receiving at Evelyn May House. The staff are very attentive and friendly.
I turned up at the home unexpectedly for a viewing. All members of staff were very friendly and helpful. The manager has been so helpful and caring, not just to mum but to the family also. It was probably the most stressful thing to do, putting my mum into a home, and all the staff were empathetic and caring towards me. The staff have gone out of their way to get to know mum on a personal level. I am so glad I chose this home for mum. I'm at peace with my decision.
My mum settled in well. All the carers were excellent, professional and kind.
Myself and 3 mothers visited our friend. We were greeted by the staff, and we were invited to use a kitchen/dining room so we could have a tea party with our friend. The staff popped in to ensure we were happy, they were extremely kind and helpful and made our visit most enjoyable.
Clean and warm home with great and respectable staff.
Very pleased with our Grandad's care, he seems well cared for and happy to be here. Thank you for looking after him.
Had a really good experience. Keep up the good work.
My mum lives and is cared for at Evelyn May House. We moved Mum from another home, where the level of care fell short of our expectation for her. We are so happy with the care, compassion and respect shown to Mum from the team at Evelyn May.
I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring and friendly.
The staff are very good and caring.
My aunt was discharged from hospital to Evelyn May Care home, and now has a permanent occupancy and she seems so much happier within herself since losing her husband and she deteriorated health and mentally wise, but the staff and care she has received is first class and it's great to see her well and happy
Our mum has been in the home 2 years. Overall she has been well looked after. Staff are magnificent.
Evelyn May is an excellent care home and I can't think of a negative aspect. The staff are wonderful and super friendly.
I find this home brilliant mums always clean looked after the staff are lovely as well, the staff are very good with all the people in here.
Excellent people.
Staff were amicable and friendly. Overall atmosphere was enjoyable. Entertainment was really good. Manager was friendly and involved with all of the event and was overall a welcoming presence.
Mum has settled in very nicely. I'm happy with the care mum receives, Evelyn May do a lot of activities, and mum loves having her hair done, and going out for day trips. She does like a shower everyday, this is what she does moan about a lot.
Very happy with the service my nan receives. We visit weekly, everyone is so welcoming and friendly and feel the staff go above and beyond their duties, with the care she receives. Nan loves all the staff and is always happy with the kindness they all show her, especially the hugs. As a family we feel the home is everything and more to us, and we know nan is in the best place for her care needs.
I have visited my uncle on a number of occasions, he has always been clean and well-shaven his room and bathroom have always been clean and tidy. The staff always put a smile on his face and he enjoys their sense of humour. My extended family and I have always been happy with his stay at Evelyn May House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2026
Residents at Evelyn May House, part of the Runwood Homes Group, marked National Picnic Day with a lively picnic-themed gathering that brought everyone together for an afternoon of conversation, laughter...
- 20 May 2026
Residents at Evelyn May House, part of the Runwood Homes Group, were delighted to welcome much-loved therapy dog Hettie for another heartwarming visit, bringing smiles, comfort and meaningful interaction to...
- 29 Apr 2026
At Evelyn May House, part of the Runwood Homes Group,, small acts of kindness and teamwork make a big difference every day. Resident Dee has become a valued helping hand...
There are no upcoming events for Evelyn May House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Evelyn May House.
Meet the Team (5)

We are so proud of our home and look forward to sharing it with you.

Hi, I’m Dawn, I am one of the Wellbeing Leads. I have worked for Evelyn May for 18 years. I have great pleasure working with my residents, putting a smile on their faces and I take pride in doing the best for everyone. If I can get a smile or thank you at the end of the day it makes my job worthwhile.

Hi, I’m Kerry, I have worked at Evelyn May for 13 years. I'm currently a Wellbeing Lead. I have had other positions as a Domestic, Carer and Care Team Leader. I enjoy my role being part of a team and have pride in the interaction I have with my residents.

Hi, I’m Nicki, I have worked within Runwood Homes for over 20 years. I have had a number of roles from Care Assistant to care Team Leader, and currently as Evelyn May's Home Administrator. I look forward to continuing to work with a hard-working team.

Hi, my name is Donna, I have worked for Runwood Homes for 8 years. I am a housekeeper however I have also been a Care team leader and care. I love working in Evelyn May as we work as a great team.
Frequently Asked Questions about Evelyn May House
What types of Care is Evelyn May House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Evelyn May House have?
There are 59 Single Rooms.
What are the Facilities & Services at Evelyn May House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Evelyn May House to the centre of Basildon?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Evelyn May House to verify any information. View our terms and conditions. Evelyn May House has an Enhanced Service -more info.