
Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what families would wish for their loved ones.
The courtyard garden offers a safe environment in which to relax, whether to chat to friends and families, read the paper or do a crossword.
Care Provided by Evelyn May House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Evelyn May House for full pricing details and T&Cs.
Contact Evelyn May House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Jo Robbin-Coker(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Evelyn May House Reviews (119)
Evelyn May House has a Review Score of 9.6 (9.602) out of 10, based on 32 reviews in the last 2 years.
Over all time Evelyn May House has 119 reviews.
My mum went into Evelyn May care home in laindon. Mum was assessed and accepted on her needs . Mum one hundred pound more than we were originally quoted. The week mum's money ran out the manager said mum can't stay because they can't deal with mums needs . Even though mums needs hadn't changed . Our dad has cancer and is in and out of treatment , however the manager didn't care the stress this caused my dad.My dad lives in laindon and was close for him to visit his wife of 63 years . When mum went into the home we was reassured mum could stay. Mum has black and blue bruises all over her face and arms we did raise concerns and reported the bruises, however no explanation to how they came about . I only hope you read this before you decide to leave a loved one there please don't ! . The manager in my opinion could not run a tap let alone a care home, The manager most certainly told us a pack of lies, and can't be trusted to tell the truth. Mum's necklace was also stolen whilst there.
I'm sorry to hear that you feel this way. Evelyn May House remains committed to providing high quality care in a safe and supportive environment. We understand your concerns and want to reassure you that appropriate steps are being taken. The matter is currently under investigation by both our team...
Unfortunately, my mum was only at Evelyn May House for a few days before she sadly passed away. I cannot thank the staff enough for the kind and thoughtful care they showed towards Mum and us as a family. It meant so much to all of us that she spent the last days of her life in such a warm and compassionate environment. The staff helped us through the difficult process of loss with support and guidance and treated Mum with the dignity and respect she deserved. It was sad she didn't have more time there as I think she would have been happy, as were we. Thank you.
I would like to express my sincere gratitude to all staff at Evelyn May House including the manager. My father resided there for the last 3 years or so recently he passed away in his room on floor level 2. The kindness and care given to my dad was excellent. The manager and staff in the office gave him attention when needed made sure he was comfortable at all times. They gave the family support at the difficult time. I worked in social care some years ago.For me this care home is on the of best!
I can't thank the staff and management at Evelyn May enough for looking after my Dad for the past 3 and half years. From the moment he went into Evelyn May he received the best care, he was always clean and tidy, happy and he loved the food. Unfortunately Dad passed away a couple of weeks ago at the care home and everyone there was so lovely, helpful, kind and compassionate all the staff and management couldn't do enough for Dad and our family at that difficult time. Thank you so much.
My dad moved into your home from hospital and was sadly only here for 2 weeks before going into hospital where he died. Due to holiday commitments, I only visited your home on the first evening but the staff were very friendly accommodating helpful and professional. My brother found it exactly the same on subsequent visits. Upon arrival my first impression other than clean and orderly, with a warm and kind atmosphere, with happy residents and visible staff presence as I passed through the corridors. The manager and her team were equally helpful and empathetic when we returned to collect my dad's belongs which they had packed beautifully with an inventory. Thank you for your genuine care and support for my dad and us too. I witnessed a great interaction between staff and residents and family.
My mum came here in March 2024. Every time I have been, the experience has been excellent. I cannot fault anything. The food is clean, and the staff are very good.
Great comfort for our family to know that he is being looked after so well.
My dad's stay with you was sadly short lived, as he passed after two weeks. From my visits to Evelyn May House I witnessed genuine care towards residents. There was a good level of staffing present, and effort made to build rapport often in difficult circumstances. The staff and managers always had time to talk to me, provide updates, and always up to date so communication was good. Facilities were clean and well maintained. Flexibility in service and care was evident.
Lovely friendly staff, kind, caring and welcoming. A warm welcoming home for residents. All the staff are very helpful when approached. Five stars all round.
I am delighted that my elderly mother is in Evelyn May House. The staff are always friendly and helpful, and they make an effort to engage with all the residents. The home is always clean and bright and feels a safe haven for the residents.
Very pleased with every aspect of Evelyn May House. All the staff are kind and helpful. Security is very good. They couldn't do more to make you happy. Please keep doing what you do.
The staff and managment are excellent they take care of my nan. The home has just been refurbished and is looking amazing. She loves the days they take her out and the activities they put on at the home. She gets her hair done by the hairdresser on site once a week too. She loves the staff so much and they treat her like family which is more than we could ask for.
I moved mum into this care home this week and the care, empathy and kindness we have both received has been unrivalled. There had been a waiting list and the management team kept me informed and reassured. I have every confidence in the staff and carers here and know that my mum is in the best hands.
Excellent service from everyone from top to bottom. Mum is getting excellent service - no complaints with anyone.
I was sent from the hospital to this care home and was allowed to stay there for a couple of weeks. These two weeks turned out to be one of the finest breaks I have had. The staff (all) and the facilities were second to none. Well done and lots of love to all concerned.
Cannot express my gratitude to the staff and management for the care and support given to my wife on her return from hospital. I honestly thought I had lost her in hospital but she has made a remarkable recovery. Not there yet but well on the way.
Many thanks for your feedback received. We are pleased we have been of help and will continue to provide good quality care for your dear wife at all times. I will share your feedback with the rest of the team.
The staff are wonderful and very hardworking. It has been a pleasure to stay here. I was bedbound for a long time and always treated with dignity during changing and bed baths. Very professional people.
Hi, many thanks for your lovely comments. We are pleased we were able to provide you with good care during your stay at Evelyn May House. It was a pleasure doing so and we miss you so very much. I will share your feedback with the rest of the team.
We found the home very clean and well-maintained. Friendly, competent staff and a high level of care. The food looked to be of good quality and although the person in care was unable to join in activities there was a lot to offer.
Hi, many thanks for your feedback. It was an absolute pleasure providing good quality care for your loved one. I will share your comments with the team.
Arrangements for his stay were made easily and stress-free thanks to the home manager. He had a lovely room, comfortable and clean. The staff have been kind and considerate and ensured my husband's comfort and safety. He always had someone to help him move around. He was well-fed and enjoyed most meals.
I would not hesitate in recommending Evelyn May and will ask them to care for my husband again should we need help. Thank you to every member of staff.
My dad is on two weeks respite and the home and staff are fantastic. He has settled really well and is being very well cared for. Thank you.
Many thanks for the feedback. We are pleased that your father had a pleasant stay with us at Evelyn May House. I will share your feedback with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2026
Residents at Evelyn May House, part of the Runwood Homes Group, marked National Picnic Day with a lively picnic-themed gathering that brought everyone together for an afternoon of conversation, laughter...
- 20 May 2026
Residents at Evelyn May House, part of the Runwood Homes Group, were delighted to welcome much-loved therapy dog Hettie for another heartwarming visit, bringing smiles, comfort and meaningful interaction to...
- 29 Apr 2026
At Evelyn May House, part of the Runwood Homes Group,, small acts of kindness and teamwork make a big difference every day. Resident Dee has become a valued helping hand...
There are no upcoming events for Evelyn May House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Evelyn May House.
Meet the Team (5)

We are so proud of our home and look forward to sharing it with you.

Hi, I’m Dawn, I am one of the Wellbeing Leads. I have worked for Evelyn May for 18 years. I have great pleasure working with my residents, putting a smile on their faces and I take pride in doing the best for everyone. If I can get a smile or thank you at the end of the day it makes my job worthwhile.

Hi, I’m Kerry, I have worked at Evelyn May for 13 years. I'm currently a Wellbeing Lead. I have had other positions as a Domestic, Carer and Care Team Leader. I enjoy my role being part of a team and have pride in the interaction I have with my residents.

Hi, I’m Nicki, I have worked within Runwood Homes for over 20 years. I have had a number of roles from Care Assistant to care Team Leader, and currently as Evelyn May's Home Administrator. I look forward to continuing to work with a hard-working team.

Hi, my name is Donna, I have worked for Runwood Homes for 8 years. I am a housekeeper however I have also been a Care team leader and care. I love working in Evelyn May as we work as a great team.
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