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Evelyn May House

Florence Way, Langdon Hills, Basildon, Essex SS16 6AJ
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Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)
Evelyn May House, Basildon
Evelyn May House, Basildon
Evelyn May House, Basildon

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what families would wish for their loved ones.

The courtyard garden offers a safe environment in which to relax, whether to chat to friends and families, read the paper or do a crossword.

Care Provided by Evelyn May House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500

Contact Evelyn May House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jo Robbin-Coker(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (59)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Evelyn May House Reviews (119)

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9.6

Evelyn May House has a Review Score of 9.6 (9.602) out of 10, based on 32 reviews in the last 2 years. Over all time Evelyn May House has 119 reviews.

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Review from T W (Son of Resident) published on 22 July 2025 Submitted via Website
Overall Experience

My mum went into Evelyn May care home in laindon. Mum was assessed and accepted on her needs . Mum one hundred pound more than we were originally quoted. The week mum's money ran out the manager said mum can't stay because they can't deal with mums needs . Even though mums needs hadn't changed . Our dad has cancer and is in and out of treatment , however the manager didn't care the stress this caused my dad.My dad lives in laindon and was close for him to visit his wife of 63 years . When mum went into the home we was reassured mum could stay. Mum has black and blue bruises all over her face and arms we did raise concerns and reported the bruises, however no explanation to how they came about . I only hope you read this before you decide to leave a loved one there please don't ! . The manager in my opinion could not run a tap let alone a care home, The manager most certainly told us a pack of lies, and can't be trusted to tell the truth. Mum's necklace was also stolen whilst there.

Reply from Jo Robbin-Coker, Home Manager at Evelyn May House

I'm sorry to hear that you feel this way. Evelyn May House remains committed to providing high quality care in a safe and supportive environment. We understand your concerns and want to reassure you that appropriate steps are being taken. The matter is currently under investigation by both our team...  

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Review from Paula S (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

Unfortunately, my mum was only at Evelyn May House for a few days before she sadly passed away. I cannot thank the staff enough for the kind and thoughtful care they showed towards Mum and us as a family. It meant so much to all of us that she spent the last days of her life in such a warm and compassionate environment. The staff helped us through the difficult process of loss with support and guidance and treated Mum with the dignity and respect she deserved. It was sad she didn't have more time there as I think she would have been happy, as were we. Thank you.

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Review from S J (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card
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I would like to express my sincere gratitude to all staff at Evelyn May House including the manager. My father resided there for the last 3 years or so recently he passed away in his room on floor level 2. The kindness and care given to my dad was excellent. The manager and staff in the office gave him attention when needed made sure he was comfortable at all times. They gave the family support at the difficult time. I worked in social care some years ago.For me this care home is on the of best!

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Review from Dawn B (Daughter of Resident) published on 15 May 2025 Submitted via Website
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I can't thank the staff and management at Evelyn May enough for looking after my Dad for the past 3 and half years. From the moment he went into Evelyn May he received the best care, he was always clean and tidy, happy and he loved the food. Unfortunately Dad passed away a couple of weeks ago at the care home and everyone there was so lovely, helpful, kind and compassionate all the staff and management couldn't do enough for Dad and our family at that difficult time. Thank you so much.

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Review from Karon S (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

My dad moved into your home from hospital and was sadly only here for 2 weeks before going into hospital where he died. Due to holiday commitments, I only visited your home on the first evening but the staff were very friendly accommodating helpful and professional. My brother found it exactly the same on subsequent visits. Upon arrival my first impression other than clean and orderly, with a warm and kind atmosphere, with happy residents and visible staff presence as I passed through the corridors. The manager and her team were equally helpful and empathetic when we returned to collect my dad's belongs which they had packed beautifully with an inventory. Thank you for your genuine care and support for my dad and us too. I witnessed a great interaction between staff and residents and family.

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Review from Donna B (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card
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My mum came here in March 2024. Every time I have been, the experience has been excellent. I cannot fault anything. The food is clean, and the staff are very good.

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Review from C P (Son of Resident) published on 15 January 2025 Submitted via Postal Card
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Great comfort for our family to know that he is being looked after so well.

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Review from Steven S (Son of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

My dad's stay with you was sadly short lived, as he passed after two weeks. From my visits to Evelyn May House I witnessed genuine care towards residents. There was a good level of staffing present, and effort made to build rapport often in difficult circumstances. The staff and managers always had time to talk to me, provide updates, and always up to date so communication was good. Facilities were clean and well maintained. Flexibility in service and care was evident.

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Review from Charlotte W (Daughter-in-law of Resident) published on 13 December 2024 Submitted via Postal Card
Overall Experience

Lovely friendly staff, kind, caring and welcoming. A warm welcoming home for residents. All the staff are very helpful when approached. Five stars all round.

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Review from J V (Son of Resident) published on 1 November 2024 Submitted via Postal Card
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I am delighted that my elderly mother is in Evelyn May House. The staff are always friendly and helpful, and they make an effort to engage with all the residents. The home is always clean and bright and feels a safe haven for the residents.

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Review from M W (Husband of Resident) published on 23 September 2024 Submitted via Postal Card
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Very pleased with every aspect of Evelyn May House. All the staff are kind and helpful. Security is very good. They couldn't do more to make you happy. Please keep doing what you do.

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Review from L D (Granddaughter of Resident) published on 9 September 2024 Submitted via Postal Card
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The staff and managment are excellent they take care of my nan. The home has just been refurbished and is looking amazing. She loves the days they take her out and the activities they put on at the home. She gets her hair done by the hairdresser on site once a week too. She loves the staff so much and they treat her like family which is more than we could ask for.

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Review from M V (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
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I moved mum into this care home this week and the care, empathy and kindness we have both received has been unrivalled. There had been a waiting list and the management team kept me informed and reassured. I have every confidence in the staff and carers here and know that my mum is in the best hands.

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Review from C T (Resident / Service User) published on 26 June 2024 Submitted via Postal Card
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Excellent service from everyone from top to bottom. Mum is getting excellent service - no complaints with anyone.

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Review from F V (Resident / Service User) published on 13 June 2024 Submitted via Postal Card
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I was sent from the hospital to this care home and was allowed to stay there for a couple of weeks. These two weeks turned out to be one of the finest breaks I have had. The staff (all) and the facilities were second to none. Well done and lots of love to all concerned.

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Review from A S (Husband of Resident) published on 29 May 2024 Submitted via Postal Card
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Cannot express my gratitude to the staff and management for the care and support given to my wife on her return from hospital. I honestly thought I had lost her in hospital but she has made a remarkable recovery. Not there yet but well on the way.

Reply from Jo Robbin-Coker, Home Manager at Evelyn May House

Many thanks for your feedback received. We are pleased we have been of help and will continue to provide good quality care for your dear wife at all times. I will share your feedback with the rest of the team.

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Review from S P (Respite Resident) published on 17 April 2024 Submitted via Postal Card
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The staff are wonderful and very hardworking. It has been a pleasure to stay here. I was bedbound for a long time and always treated with dignity during changing and bed baths. Very professional people.

Reply from Jo Robbin-Coker, Home Manager at Evelyn May House

Hi, many thanks for your lovely comments. We are pleased we were able to provide you with good care during your stay at Evelyn May House. It was a pleasure doing so and we miss you so very much. I will share your feedback with the rest of the team.

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Review from C W (Friend of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

We found the home very clean and well-maintained. Friendly, competent staff and a high level of care. The food looked to be of good quality and although the person in care was unable to join in activities there was a lot to offer.

Reply from Jo Robbin-Coker, Home Manager at Evelyn May House

Hi, many thanks for your feedback. It was an absolute pleasure providing good quality care for your loved one. I will share your comments with the team.

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Review from M B (Wife of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience
My husband has been staying at Evelyn May for 2 weeks while work was being done at home.
Arrangements for his stay were made easily and stress-free thanks to the home manager. He had a lovely room, comfortable and clean. The staff have been kind and considerate and ensured my husband's comfort and safety. He always had someone to help him move around. He was well-fed and enjoyed most meals.

I would not hesitate in recommending Evelyn May and will ask them to care for my husband again should we need help. Thank you to every member of staff.

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Review from T R (Respite Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

My dad is on two weeks respite and the home and staff are fantastic. He has settled really well and is being very well cared for. Thank you.

Reply from Jo Robbin-Coker, Home Manager at Evelyn May House

Many thanks for the feedback. We are pleased that your father had a pleasant stay with us at Evelyn May House. I will share your feedback with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Jun 2026

    Residents at Evelyn May House, part of the Runwood Homes Group, marked National Picnic Day with a lively picnic-themed gathering that brought everyone together for an afternoon of conversation, laughter...

  • 20 May 2026

    Residents at Evelyn May House, part of the Runwood Homes Group, were delighted to welcome much-loved therapy dog Hettie for another heartwarming visit, bringing smiles, comfort and meaningful interaction to...

  • 29 Apr 2026

    At Evelyn May House, part of the Runwood Homes Group,, small acts of kindness and teamwork make a big difference every day. Resident Dee has become a valued helping hand...

Upcoming Events

There are no upcoming events for Evelyn May House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Evelyn May House.

Meet the Team (5)

Jo Robbin-Coker
Jo Robbin-CokerJob Title:Home Manager
I am proud to be the Home Manager of our lovely home, Evelyn May, in Laindon. I have gained a vast amount of experience working in the Health and Social Care sector for several years and love my role as a Home Manager. We invite you to pop in and have a look around the home and ask any questions you may have. Alternatively, you may email or call us. We are always happy to help in any way we can.

We are so proud of our home and look forward to sharing it with you.

Dawn
Dawn Job Title:Well-being Lead

Hi, I’m Dawn, I am one of the Wellbeing Leads. I have worked for Evelyn May for 18 years. I have great pleasure working with my residents, putting a smile on their faces and I take pride in doing the best for everyone. If I can get a smile or thank you at the end of the day it makes my job worthwhile.

Kerry
Kerry Job Title:Well-being Lead

Hi, I’m Kerry, I have worked at Evelyn May for 13 years. I'm currently a Wellbeing Lead. I have had other positions as a Domestic, Carer and Care Team Leader. I enjoy my role being part of a team and have pride in the interaction I have with my residents.

Nicki
Nicki Job Title:Administrator

Hi, I’m Nicki, I have worked within Runwood Homes for over 20 years. I have had a number of roles from Care Assistant to care Team Leader, and currently as Evelyn May's Home Administrator. I look forward to continuing to work with a hard-working team.

Donna
Donna Job Title:Housekeeper

Hi, my name is Donna, I have worked for Runwood Homes for 8 years. I am a housekeeper however I have also been a Care team leader and care. I love working in Evelyn May as we work as a great team.

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