
Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what families would wish for their loved ones.
The courtyard garden offers a safe environment in which to relax, whether to chat to friends and families, read the paper or do a crossword.
Care Provided by Evelyn May House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Evelyn May House for full pricing details and T&Cs.
Contact Evelyn May House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Jo Robbin-Coker(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Evelyn May House Reviews (119)
Evelyn May House has a Review Score of 9.6 (9.602) out of 10, based on 32 reviews in the last 2 years.
Over all time Evelyn May House has 119 reviews.
Everyone is friendly and they talk to me about mums care.
Service and staff well above expectations.
Friendly staff and always makes me feel welcomed. Happy with the care mum receives.
I find the staff very caring and helpful they cannot do enough for mum. The food and accommodation excellent. My mother is very happy here, home from home but with care.
Relative appears to be cared for well. Caring and the facilities are good. Residents are well fed.
My mother has been in Evelyn May House for over 4 years.
She is very happy and is looked after by caring and attentive staff, the home is always clean and they keep her room spotless.
She loves her food and enjoys being able to choose what she can have, Friday is her favourite day as she has fish and chips.
They do many activities and get most of the residents to participate overall I am so pleased on how my mum is looked after.
Very pleased with the level of care my mother receives at Evelyn May House. Very caring staff and great chef, well done to all concerned and carry on the good work.
A lovely friendly home always greeted with a friendly face upon arrival. My mum is very well cared for, staff are approachable and happy to help if you have a query.
My mum has been in Evelyn May House for 6 years she is very happy and classes her carers as her direct family. This makes her feel safe in her environment and comfortable. I have had no complaints and would recommend this facility.
I am always concerned as to whether there is enough conversation and activities for residents which can make their day and stimulate.
A very welcoming home, clean, tidy and always friendly and helpful. Mum has settled in well.
Excellent staff, warm room and nice food.
I am happy quite happy overall. They have been very helpful.
Always welcomed by friendly staff. Resident is very happy and contented living here in Evelyn May House. She has no complaints whatsoever.
My father has been a resident in Evelyn May since my mother was taken ill in October 2015. My mother passed away in December 2015 and since then my father has been a permanent resident. My father has settled well and is happy at Evelyn May. The staff, food, care support and staff are all excellent and if I have any queries, the staff are always happy to assist.
My dad has a lovely room, with toilet and washing facilities and an excellent pressure mattress. He also has a pressure cushion for his comfortable chair. There is a resident hairdresser and a chiropodist visits weekly. Evelyn May is a well-run home and supports people and their families well.
My sister has recovered very well. If I have any issues with the care, they address them.
The foyer is always welcoming, with lists of upcoming activities. Always pleasantly fragranced, everywhere always feels cosy and clean, as is Mums room. Hair salon for those important treatments, great. Always a shampoo and set girl! Never easy to leave Mum after a visit, but we know she is safe and well cared for in Evelyn May House.
This home has such a positive energy about it, there is no doubt that the focus is on helping residents to live each day to the full, treating them with care and respect but also with friendship. It feels as though we have found the very best place to help dad feel safe and as happy as he can be at this stage of his life. The voluntary staff that we met at a recent barbeque for family and friends are also great.
death in October. It is well run clean efficient and the staff are so caring.
We were always informed of any health issues and they were dealt with
immediately. I cannot praise them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2026
Residents at Evelyn May House, part of the Runwood Homes Group, marked National Picnic Day with a lively picnic-themed gathering that brought everyone together for an afternoon of conversation, laughter...
- 20 May 2026
Residents at Evelyn May House, part of the Runwood Homes Group, were delighted to welcome much-loved therapy dog Hettie for another heartwarming visit, bringing smiles, comfort and meaningful interaction to...
- 29 Apr 2026
At Evelyn May House, part of the Runwood Homes Group,, small acts of kindness and teamwork make a big difference every day. Resident Dee has become a valued helping hand...
There are no upcoming events for Evelyn May House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Evelyn May House.
Meet the Team (5)

We are so proud of our home and look forward to sharing it with you.

Hi, I’m Dawn, I am one of the Wellbeing Leads. I have worked for Evelyn May for 18 years. I have great pleasure working with my residents, putting a smile on their faces and I take pride in doing the best for everyone. If I can get a smile or thank you at the end of the day it makes my job worthwhile.

Hi, I’m Kerry, I have worked at Evelyn May for 13 years. I'm currently a Wellbeing Lead. I have had other positions as a Domestic, Carer and Care Team Leader. I enjoy my role being part of a team and have pride in the interaction I have with my residents.

Hi, I’m Nicki, I have worked within Runwood Homes for over 20 years. I have had a number of roles from Care Assistant to care Team Leader, and currently as Evelyn May's Home Administrator. I look forward to continuing to work with a hard-working team.

Hi, my name is Donna, I have worked for Runwood Homes for 8 years. I am a housekeeper however I have also been a Care team leader and care. I love working in Evelyn May as we work as a great team.
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