
Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Mum moved into Evelyn May in April and is the happiest I have seen her in yearsDennis R(Son of Resident/Service User)



Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what families would wish for their loved ones.
The courtyard garden offers a safe environment in which to relax, whether to chat to friends and families, read the paper or do a crossword.
Care Provided by Evelyn May House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Evelyn May House for full pricing details and T&Cs.
Contact Evelyn May House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Jo Robbin-Coker(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Evelyn May House Reviews (119)
Evelyn May House has a Review Score of 9.6 (9.602) out of 10, based on 32 reviews in the last 2 years.
Over all time Evelyn May House has 119 reviews.
The manager and her staff do a great job at Evelyn May care home. When my father first went into residential care he was fiercely independent and still used to go out, however, following a few falls he deteriorated quickly and became bedridden, with person-centred care the staff supported my Dad with the transition and he now relies on the carers to fully care for him. They support his wellbeing by taking time to listen to him, sing to him which I know he really appreciates. I know my Dad found it difficult having to rely on carers for his every need, but the staff have supported him with dignity and this has eased his frustrations. During this period of Covid 19, I have not seen my Dad however I know I can rely on the staff to take care of him when I call for updates the staff are always polite and helpful.
Thank you all so much.
My mum is very much cared for, in all aspects of her needs. Her family and my siblings are kept up to date with everything that goes on in relation to her. I feel very much connected with the home and Mum's care. We are contacted as and when/if there is anything to discuss. When we visit, we are informed about how Mum has been and her general well being. It is clearly evident that those taking care of Mum are fond of her and respect her needs and wants. This gives us great peace of mind.
The care home generally maintains a home from home environment, which is beneficial for residents and especially their visitors. The staff work with professional understanding and knowledge providers and their reaction with residents are neighbourly rather than authoritarian.
I would recommend it to anyone. Great services and care here.
I do think however, extra staff are needed to support staff that are sometimes pushed to their limits.
Both Grandparents have been in Care Homes and the staff couldn't be more helpful nothing is ever too much to ask. My nan had built up a lovely relationship with them making her time a lot easier. Thank you.
The individual care and affection has been so appreciated and has made my dad's dementia far easier to cope with. On Sunday, we went to an organised barbecue, it was a superb afternoon and once again saw so much care and attention given. The caring given by the staff to my stepfather really needs to be seen to be believed.
Love from an appreciative son at a tough time.
Special thanks to the manager and co for getting my mother-in-law to an x-ray urgently when we couldn't. And very special grateful thanks to the lady who gave up her day off to accompany her to hospital for a blood transfusion today.
I feel safe and secure here. The staff are friendly and caring.
My mother has settled in very well and seems happy here. The staff have been very friendly and I can talk to them about any problems I have and it gets sorted straight away. The food is lovely and cooked on the premises, Mum seems to be gaining a bit more weight which is good.
The rooms are lovely and spacious, plenty of room for manoeuvring a wheelchair etc. Kept clean and always tidy.
Staff are caring, courteous and respectful in both their relationship with mum and her family members.
As mum's needs have changed so has her care seamlessly adapting to her needs. External medical support has been called in immediately when needed.
This is a fantastic facility where I feel sure mum is safe and secure.
The staff were second to none.
The care home is perfect with good facilities and beautiful tea room and surroundings. My mother was always happy in Evelyn May.
I can’t express enough how wonderful and caring the team at Evelyn May House are. They cared for my mum for over two years, right through to the very dignified end. Everyone showed her such tenderness, kindness and respect that made my mum feel safe, happy and secure. I will savour many memories of the happy moments my mum had, especially the singalongs and dancing that she loved.
Dad moved into Evelyn May House on the 25th of June 2018 and unfortunately passed away on the 5th of September 2018. During his time at Evelyn May House, I found the staff, carers and cleaners to be professional, caring, understanding and always treated my dad with dignity and respect. I would not have wanted dad to be cared for anywhere else. The staff were approachable and always kept me informed, they were always welcoming when I visited dad.
The home had a vibrant and healthy atmosphere, the residents seemed happy and well cared for. All in all, I had a very nice experience. If I should ever need this kind of assistance I think I would be very happy here. Not sure if there's enough activities. 1st visit though.
First impressions are always paramount when deciding on a care home. I felt totally at ease with the staff and the surroundings. I cannot fault the care given to my father. Dad passed away at Evelyn May and the staff helped a very difficult situation to be more bearable for his family The whole team, from admin to carers and support staff are absolutely brilliant. I wouldn't have wanted Dad to be anywhere else.
I feel she would be happier in a more quiet environment.
She has always been a very quiet and introvert person.
It's a job well done and something that I could not do as it takes a special person to do this type of job, which you all do so well.
Mum was put into Evelyn May House for two weeks respite. During that period mum was looked after very well. She ate well which is something she will not do at home. Her pressure sores (which were very bad on admission) were treated and healed well. She was kept clean and interacted well with all the carers and other staff.
Very impressed with the love and care given to the clients by the staff. Clean room, good food, etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2026
Residents at Evelyn May House, part of the Runwood Homes Group, marked National Picnic Day with a lively picnic-themed gathering that brought everyone together for an afternoon of conversation, laughter...
- 20 May 2026
Residents at Evelyn May House, part of the Runwood Homes Group, were delighted to welcome much-loved therapy dog Hettie for another heartwarming visit, bringing smiles, comfort and meaningful interaction to...
- 29 Apr 2026
At Evelyn May House, part of the Runwood Homes Group,, small acts of kindness and teamwork make a big difference every day. Resident Dee has become a valued helping hand...
There are no upcoming events for Evelyn May House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Evelyn May House.
Meet the Team (5)

We are so proud of our home and look forward to sharing it with you.

Hi, I’m Dawn, I am one of the Wellbeing Leads. I have worked for Evelyn May for 18 years. I have great pleasure working with my residents, putting a smile on their faces and I take pride in doing the best for everyone. If I can get a smile or thank you at the end of the day it makes my job worthwhile.

Hi, I’m Kerry, I have worked at Evelyn May for 13 years. I'm currently a Wellbeing Lead. I have had other positions as a Domestic, Carer and Care Team Leader. I enjoy my role being part of a team and have pride in the interaction I have with my residents.

Hi, I’m Nicki, I have worked within Runwood Homes for over 20 years. I have had a number of roles from Care Assistant to care Team Leader, and currently as Evelyn May's Home Administrator. I look forward to continuing to work with a hard-working team.

Hi, my name is Donna, I have worked for Runwood Homes for 8 years. I am a housekeeper however I have also been a Care team leader and care. I love working in Evelyn May as we work as a great team.
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