Frank Foster House

Loughton Lane, Theydon Bois, Epping CM16 7LD
Review Us
9.8 145 Reviews
  • Frank Foster House, Epping
Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite.

In addition, Frank Foster have created a 21st Century room with a computer for internet surfing and emails together with the Wii games. In great contrast is the small Chapel for tranquillity and religious wishes.

Activities are always available whether crafts, painting, games a stay at Frank Foster is always pleasurable and entertaining.

Frank Foster House was rated 'Outstanding' by the CQC following an inspection in March 2018.
Show Frank Foster House on the Map

Care Provided by Frank Foster House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1308 – £1697
  • Self-Funded Residential Dementia Care: £1308 – £1697
  • RESPITE Self-Funded Residential Care: £1408 – £1797
  • RESPITE Self-Funded Residential Dementia Care: £1408 – £1797

These prices are only a guideline, please contact Frank Foster House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nicolas Kee Mew (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Frank Foster House Reviews (145)

9.8

Frank Foster House has a Review Score of 9.8 (9.766) out of 10, based on 48 reviews in the last 2 years.
Over all time Frank Foster House has 145 reviews.

Overall Experience
  • 123
  • 20
  • 1
  • 0
  • 1
Date Published
  • 145
  • 12
  • 22
  • 48
  • 97
Reviewer Connection to Frank Foster House
  • 63
  • 27
  • 11
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 145, showing 41-60
Review from Bridget C (Niece of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt passed away a few days ago, after spending five years in Frank Foster House. She received very good care there and I was especially impressed with the staff when looked after her. She was always clean, warm and given plenty of liquids to drink, especially cups of tea which she loved. Also, if
she needed medical attention they doctor or paramedics were called without delay.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you Bridget for your lovely review.
Your aunt was with us for a long time, we miss her very much.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger L (Nephew of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie went into Frank Foster at the start of Covid. Obviously, it wasn't how we hoped her entering Frank Foster would be but she understood why we couldn't visit her at first. She was 104 last week and the staff at Frank Foster went above and beyond what we expected of them. They arranged a singer
to entertain all the residents, each of them had either a bow tie on or a flower in their hair. Staff joined in with dancing with residents. My auntie said it was the best birthday she had had since she arrived at Frank Foster. The staff and management made her feel very special. We thank them for this kindness.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you Roger for the lovely review.
Your aunt is such a special lady, everyone enjoyed celebrating her birthday with her. We all had an amazing time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Niece of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty recently passed away.


She moved in Frank Foster House in 2020. At this time we were not able to see the home before she was admitted due to Covid.


I didn't visit that often but I was informed of her health and wellbeing regularly and if she see a doctor.
The home was always clean with

a lovely welcome feeling.
Staff always smiling and polite.
Manager would always be happy to see me if I ever needed to discuss anything.


Meals looked nice my aunt never complained.
Lots of laughter and activities happening around the home
Would definitely recommend it.

Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for your lovely review.


Aunty settled in so well during Covid time which is such a credit to all the staff who cared for her and made her feel safe.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul L (Son of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum of 94 was admitted to Frank Foster House. The staff were so nice and friendly, helpful and caring. The home itself was very nice, very clean and the rooms were immaculate. I had no concerns about my mum's care at all. I would highly recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elsie A (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Frank Foster House for many years and received great care. The staff are excellent and committed to caring for the residents. They are hardworking and always ready to assist. They were fabulous with keeping me updated on my mother’s progress, appointments and dealings with other professionals.
The home is very clean, nicely decorated and free from hazards.
It has been an amazing journey with my mother in the home and being provided with the care she needed at such a high standard.
The manager of the home is warm, empathetic and available to listen to suggestions and works with you to ensure that the resident is happy, safe and well cared for.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you, Elsie, for our lovely review.
We have very fond memories of Mum, especially her dancing.
We will miss you all very much.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah S (Daughter of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was here for six months. The manager and her team were absolutely lovely, very approachable, if ever we were worried about anything they always tried to sort it out for us. The home always smelt fresh and was kept very clean. All of the staff were very caring with my mum and although she wanted
to still be in her own home, she was very fond of so many of them. Mum was a proud woman and would never have let anyone see her while she was getting washed but she needed help with that every day and her main carer, a very special young man, washed her, we could not believe Mum was so at ease with him. There were so many there that were lovely to our mum, often staying after their shifts had finished to look after her. Another carer, I will always thank you for looking after Mum like you did on her last day alive, even though we didn’t know that.
To the manager and your wonderful team, thank you, every single one of you who looked after our mum.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for the lovely review, Deborah.
We all have fond memories of Mum and her beautiful smile.
Thank you for the beautiful flowers which were brought in.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John K (Wife of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Frank Foster House necessitated by advancing dementia since August 2023. She has received exemplary care for her physical, emotional and medical needs. Visitors are welcomed at any time. A particular facility is the café where my wife can entertain informally visitors
and family. The home is staffed by imaginative carers who exude confidence and friendship on every occasion. It appears that the home gives careful essential attention to the smallest details throughout, exhibited not least by the well-kept garden, the first thing seen by any visitor.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for your lovely review.
It is a pleasure to care for your wife.
To see you both daily in the café/ lounge area relaxing and reading your papers and to hear you say.
"It's like Home from Home."

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katrina M (Daughter of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Frank Foster House, the professional, caring, smiling staff provide the residents with respect and dignity they deserve.
Frank Foster house is very clean, well maintained, and has a warm and welcoming atmosphere.
My mum was diagnosed with Alzheimer’s four years ago, we fought long
and hard to look after her ourselves as we didn’t want her to be in a cold and clinical care home environment. Frank Foster House is anything but cold and clinical, it truly is “the best of the best” with exceptional daily activities and weekly outings.
We feel very lucky that my mum will have an amazing time in her latter years at Frank Foster House.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you Katrina for your lovely review, Mum has settled in so well, enjoying all the activities and trips.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex S (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we unfortunately had to make the very hard decision for my dad to go into a care home, he was diagnosed with Alzheimer’s four years ago but now needed professional care. This was a very upsetting time for all of us but the manager at Frank Foster House Care Home and her amazing team made
this transition for my dad far less stressful and put us all at ease. The home, itself, is wonderful with lovely bedrooms, a restaurant, cafe, lounges, activity rooms, hairdressers, chiropodist, gardens and courtyard. The whole team are just fabulous and it’s very obvious they are passionate in their roles. My dad has settled in so well, taking part in daily activities, even having a dance! He’s made new friends and been on some brilliant trips out. I cannot praise everyone at the home enough for all they do for my dad and am so very grateful for their care and compassion. Thank you.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you, Alex, for the lovely review.
Thank you, as a family, for understanding and giving Dad the time he needs to settle into his new home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is at Frank Foster House Care Home for respite care. His care is excellent and the staff ensure his needs are met. Very pleased there is easy access to community nurses. The home always looks and smells clean. Very impressed.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for your lovely review.
It was so nice to see you and Dad again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L N (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care Mum has received has been excellent. The staff are very friendly and make you welcome. Food sometimes could be better and a choice is always given. Definitely can't fault the cleanliness. Various entertainment and activities are available for residents. The outside is appealing with lovely
plants and a lovely area to sit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to highlight to anyone seeking the perfect care home for their loved one, that their first consideration be Frank Foster House. It has an outstanding level of care, coupled with compassion and understanding, especially for those with Alzheimer’s/Dementia. They have an excellent daily programme
of stimulating activities, which are often enjoyed sat in the beautiful garden. Regular trips out, gives the residents the feel-good factor and keep them in touch with the life they previously enjoyed, before needing to be cared for. The well-respected Manager has a carefully selected and hardworking team. It is evident to all they are happy in their roles and delivering a high standard of care is their priority. My mum is so happy here now, after transferring from another home. Thank you Frank Foster House for keeping her safe, but more importantly making each day something for her to smile about again.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you, Alison, for the lovely review.
Mum has settled in so well and made lots of friends.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Niece of Resident) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although I've not visited yet, I just wanted to say thank you for all you do for my aunt, she seems so settled, happy and very well looked after which makes me happy.


Thank you so much

Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for taking the time to share your feedback. We're happy that your aunt has settled well in her new home. We will share your comments with the wider team.


Kind regards,

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul P (Son of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to commend the excellent care provided by Frank Foster House to our much-loved mother, who sadly passed away on 26 January 2023. She was a resident at Frank Foster House from May 2021.
Right from the start we were pleased to see Mum take part in the daily activities and begin to make
close friendships with other residents. Above all, we were pleased with the quality of care from the care assistants and team leaders, and the close attention from the manager and deputy.
In particular, we would like to highlight the quite outstanding care and attention which Mum received in the last 4 months of her life. She was deemed to be in need of End of Life Care, and the close liaison with the primary care team and district nursing services together with the love and affection shown by the staff meant that Mum's needs were met every inch of the way as her physical and mental health deteriorated. Mum herself recognised her excellent care and frequently thanked the staff.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you for taking the time to give us your kind feedback. We work hard to provide outstanding care and take our relationships with the residents quite seriously. We're happy to hear that you're happy with the care your mother received. I will pass your kind words on to the wider team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen G (Daughter of Resident) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to write and say how wonderful myself and my family think Frank Foster is. My mother who sadly passed away on Friday 28 October was in Frank Foster for the past 6 years. The home manager and all her staff there have been absolutely amazing caring and looking after my mum right up until
the end. All the staff were always so kind, thoughtful and caring towards my mum and we are eternally grateful. We have no hesitation whatsoever in recommending Frank Foster as a care home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Son of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to thank everyone for the love and care given to my mother during her time at Frank Foster House through such a difficult few years. The home is well run and spotlessly clean. All the staff are friendly and accommodating. Thank you for taking care of my mum, grandmother
and great-grandmother, well recommended.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you P C for your wonderful review. We are so pleased to hear your thoughts on our fabulous team and really appreciate all of your feedback on the home! We hope you have a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hazel R (Daughter of Resident) published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad has been in care at Frank Foster for 18 months. It has been a challenging time for all care homes and their residents. I can only praise and thank the staff at Frank Foster for the amazing job they have done and continue to do. The family can feel confident that Dad is well looked after and
genuinely cared for by the excellent staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Frank Foster House for almost 2 years, she moved in during the pandemic and I really appreciate the support the management and staff gave to us all to help her to settle in as she has dementia, during lockdown the home enabled window/pod visits, telephone and videophone contact. Amazing
in such difficult times. I can now visit freely, she has a lovely room with access to a garden and we go out when she's happy too. I am kept fully informed of her health and whenever she has had a 'worry' the home work with us to quickly resolve. Staff are always so kind and caring, we feel very satisfied she is receiving excellent care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Son of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Difficult to gain access at times. Having to wait outside for long periods.
We are informed many activities cancelled, which my family look forwards to ie bingo, nail painting, bowls. Clothing disappears/not returned.
Bathroom constantly smells and not clean. Fresh fruit not regularly available
we take as not offered daily. Due to weak teeth food options not available.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan N (Niece of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is in Frank Foster House. She is very happy here and well looked after. Staff are excellent. She feels very safe here, all her needs are met. She enjoys the activities, talking to other residents, and her clothes are always washed and ironed nicely. She enjoys the food and has put on weight
since she has been here. My aunt was in through lockdown, and we were updated with all guidelines.
Reply from Cheryl Wright, Home Manager at Frank Foster House

Thank you, Susan, for your lovely comment; it is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Frank Foster House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Frank Foster House is calculated as follows: ( (462 Excellents x 5) + (74 Goods x 4) + (23 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 563 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Frank Foster House is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (12)

Nicolas

Nicolas Kee Mew

Job Title: Home Manager Joined: 2024

I am originally from Mauritius and I started my career in Social Care at Frank Foster House in 2006 as a housekeeper. I left Runwood to become a manager of some successful care homes that were rated outstanding and decided to come back as the manager.


In 2017, I won the National Dementia Care Award for Inspiring Leader and also in 2021, I received a British Citizen Award for volunteering work in the community.


I am very proud to be part of the Frank Foster House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Manel

Manel

Job Title: Lifestyle Coordinator Joined: 2024

Hi welcome to Frank Foster House


I was a carer at one of the other Runwood Homes care home since 2020 and i asked for a transfer to Frank Foster House.


As a Filipina, I love to sing and enjoy entertaining the residents, which brings me a lot of joy. What I love most about my job is making the residents happy—it truly makes my day. In my spare time, I focus on resting and recharging so I can always bring my best to work.


Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

Dilip

Dilip

Job Title: Lifestyle Coordinator Joined: 2024

I encourage meaningful activities whilst maintaining independence, choice and dignity enabling residents to live as full and active a life as possible. Activities are tailored to each individual’s interests and hobbies
so that no one is left out. My hobbies include exercise, cycling, travel and socialising.


I am a nutrition champion at Frank Foster House

Rasa

Rasa

Job Title: Care team leader Joined: 2004

Hi, my name is Rasa and I am the care team leader at Frank Foster House. I started as a carer and became a Care team leader. I love my job as a care team leader.

Misbah

Misbah

Job Title: Dementia champion Joined: 2022

My name is Misbah and I am the dementia Champion at Frank Foster House.


I love my job at Frank Foster House.

Loreta

Loreta

Job Title: Head of Housekeeper Joined: 2009

Hello my name is Loreta and i am the head of housekeeper of Frank Foster House.
I have a team of 8 domestic.
I enjoy my work and also passionate about the residents.

Arial

Arial

Job Title: Chef Joined: 2025

Arial brings with him over 20 years of experience, primarily working in care homes. Originally from the Philippines, he has a strong passion for cooking—especially when it comes to preparing nutritious and delicious meals for older people.


Outside the kitchen, Arial is an animal lover and has a beloved dog. He’s excited to be part of the team and looks forward to getting to know everyone

Maddie

Maddie

Job Title: Resident ambassador Joined: 2023

Meet Maddie – Our Resident Ambassador!


Hi, my name is Maddie, and I’m proud to be the Resident Ambassador here at Frank Foster House.


I’ve been living at Frank Foster since 2023, and I absolutely love it here. Being an ambassador gives me the chance to welcome new residents, share my experiences, and help make everyone feel at home.


I really enjoy my role, and I’m always happy to lend a helping hand or have a friendly chat!

Subashi

Subashi

Job Title: Admin Joined: 2012

Meet Subashi, who has been a valued member of the Frank Foster House team for 13 years. She began her journey with us as a carer and has continued to grow and contribute with dedication and compassion.


Subashi is a proud mum of two daughters and was highly commended at the Great British Care Awards 2024 in the Ancillary Worker category — a wonderful recognition of her hard work and commitment.


She shared that she is passionate about caring for olde

Eunice

Eunice

Job Title: Care team leader Joined: 2024

My name is Eunice, and I am originally from Kenya. I have a daughter, and my professional background is in accounting back home. I have been working at Frank Foster House for over a year, and during this time, I have become both a Dementia Champion and the home’s Prosper Champion and Nutrition Champion.


I am passionate about caring for older people and making a positive difference in their lives. Outside of work, I enjoy reading and writing, which helps me to continue learning and growing.

Saba

Saba

Job Title: Lifestyle Coordinator Joined: 2024

Saba is a compassionate Activity Coordinator with a passion for art and creativity, using painting, crafts, music, and reminiscence to brighten residents’ lives. With over two years of experience in UK care homes, she designs and delivers engaging, dementia-friendly activities that inspire joy, spark meaningful memories, and encourage self-expression. Her goal is to ensure each resident feels valued, connected, and truly at home.

Giedre

Giedre

Job Title: Care team leader Joined: 2012

My name is Giedre, and I am the Care Team Leader and Dementia Champion at Frank Foster House.


I began my journey here 12 years ago as a Kitchen Assistant, and over the years, I have been fortunate to grow within the team and develop my career in care. Today, I am proud to lead and support our care team while also championing best practices in dementia care.


I am deeply passionate about working with the elderly, and I find great purpose in making a positive difference to the lives of our residents. Frank Foster House is a very special place to me, and I am proud to be part of such a dedicated and caring team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frank Foster House to verify any information. View our terms and conditions. Frank Foster House has an Enhanced Service - more info.