Frank Foster House

The manager of the home is warm, empathetic and available to listen to suggestions and works with you to ensure that the resident is happy, safe and well cared for.

To the manager and your wonderful team, thank you, every single one of you who looked after our mum.

My wife has been a resident at Frank Foster House necessitated by advancing dementia since August 2023. She has received exemplary care for her physical, emotional and medical needs. Visitors are welcomed at any time. A particular facility is the café where my wife can entertain informally visitors and family. The home is staffed by imaginative carers who exude confidence and friendship on every occasion. It appears that the home gives careful essential attention to the smallest details throughout, exhibited not least by the well-kept garden, the first thing seen by any visitor.

We feel very lucky that my mum will have an amazing time in her latter years at Frank Foster House.

As a family, we unfortunately had to make the very hard decision for my dad to go into a care home, he was diagnosed with Alzheimer’s four years ago but now needed professional care. This was a very upsetting time for all of us but the manager at Frank Foster House Care Home and her amazing team made this transition for my dad far less stressful and put us all at ease. The home, itself, is wonderful with lovely bedrooms, a restaurant, cafe, lounges, activity rooms, hairdressers, chiropodist, gardens and courtyard. The whole team are just fabulous and it’s very obvious they are passionate in their roles. My dad has settled in so well, taking part in daily activities, even having a dance! He’s made new friends and been on some brilliant trips out. I cannot praise everyone at the home enough for all they do for my dad and am so very grateful for their care and compassion. Thank you.

Dad is at Frank Foster House Care Home for respite care. His care is excellent and the staff ensure his needs are met. Very pleased there is easy access to community nurses. The home always looks and smells clean. Very impressed.

The care Mum has received has been excellent. The staff are very friendly and make you welcome. Food sometimes could be better and a choice is always given. Definitely can't fault the cleanliness. Various entertainment and activities are available for residents. The outside is appealing with lovely plants and a lovely area to sit.

I would like to highlight to anyone seeking the perfect care home for their loved one, that their first consideration be Frank Foster House. It has an outstanding level of care, coupled with compassion and understanding, especially for those with Alzheimer’s/Dementia. They have an excellent daily programme of stimulating activities, which are often enjoyed sat in the beautiful garden. Regular trips out, gives the residents the feel-good factor and keep them in touch with the life they previously enjoyed, before needing to be cared for. The well-respected Manager has a carefully selected and hardworking team. It is evident to all they are happy in their roles and delivering a high standard of care is their priority. My mum is so happy here now, after transferring from another home. Thank you Frank Foster House for keeping her safe, but more importantly making each day something for her to smile about again.

Although I've not visited yet, I just wanted to say thank you for all you do for my aunt, she seems so settled, happy and very well looked after which makes me happy.

Thank you so much

In particular, we would like to highlight the quite outstanding care and attention which Mum received in the last 4 months of her life. She was deemed to be in need of End of Life Care, and the close liaison with the primary care team and district nursing services together with the love and affection shown by the staff meant that Mum's needs were met every inch of the way as her physical and mental health deteriorated. Mum herself recognised her excellent care and frequently thanked the staff.

I just wanted to write and say how wonderful myself and my family think Frank Foster is. My mother who sadly passed away on Friday 28 October was in Frank Foster for the past 6 years. The home manager and all her staff there have been absolutely amazing caring and looking after my mum right up until the end. All the staff were always so kind, thoughtful and caring towards my mum and we are eternally grateful. We have no hesitation whatsoever in recommending Frank Foster as a care home to anyone.

I would like to take this opportunity to thank everyone for the love and care given to my mother during her time at Frank Foster House through such a difficult few years. The home is well run and spotlessly clean. All the staff are friendly and accommodating. Thank you for taking care of my mum, grandmother and great-grandmother, well recommended.

Our dad has been in care at Frank Foster for 18 months. It has been a challenging time for all care homes and their residents. I can only praise and thank the staff at Frank Foster for the amazing job they have done and continue to do. The family can feel confident that Dad is well looked after and genuinely cared for by the excellent staff.

My Mum has been at Frank Foster House for almost 2 years, she moved in during the pandemic and I really appreciate the support the management and staff gave to us all to help her to settle in as she has dementia, during lockdown the home enabled window/pod visits, telephone and videophone contact. Amazing in such difficult times. I can now visit freely, she has a lovely room with access to a garden and we go out when she's happy too. I am kept fully informed of her health and whenever she has had a 'worry' the home work with us to quickly resolve. Staff are always so kind and caring, we feel very satisfied she is receiving excellent care.

Bathroom constantly smells and not clean. Fresh fruit not regularly available we take as not offered daily. Due to weak teeth food options not available.

My aunt is in Frank Foster House. She is very happy here and well looked after. Staff are excellent. She feels very safe here, all her needs are met. She enjoys the activities, talking to other residents, and her clothes are always washed and ironed nicely. She enjoys the food and has put on weight since she has been here. My aunt was in through lockdown, and we were updated with all guidelines.

I am always kept updated.

We are more than satisfied with the care our Mother is receiving at Frank Foster House. The staff do an amazing job making it a happy, restful place for the residents. Nothing is ever too much trouble and if there are any issues they are dealt with in a professional, helpful way.

The home is scrupulously clean and of a very high standard. Daily activities are arranged encouraging the residents to take part and socialise - although my Mum doesn’t participate she never feels lonely as the carers/staff are always popping in.

We are happy in the knowledge our Mum is being cared for 24/7 in a safe environment.

I found the home to be flexible for resident visits whilst remaining compliant to government guidelines (e.g: Covid) and also when taking my mother out of the home for scheduled visits to family.

In the last 2 years with Covid, the home put the residents first even though at the start of the pandemic we couldn't go to see mum we were able to have face time and we knew she was safe and being cared for. It was hard for everyone but they came through it. We cannot thank the carers and staff enough.