Frank Foster House, Epping, Essex
Frank Foster House, Epping, Essex
Frank Foster House, Epping, Essex

Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite.

In addition Frank Foster have created a 21st Century room with a computer for internet surfing and emails together with the Wii games. In great contrast is the small Chapel for tranquillity and religious wishes.

Activities are always available whether crafts, painting, games a stay at Frank Foster is always pleasurable and entertaining.

Group: Runwood Homes Ltd

Person in charge: Cheryl Wright (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette

Latest Care Quality Commission* Report on Frank Foster House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Frank Foster House has a Review Score of 9.6 (9.592)

The Review Score of 9.6 (maximum of 10) for Frank Foster House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Frank Foster House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.779 for Frank Foster House is calculated as follows: ( (281 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 353 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.813 Points relating to the number of positive Reviews for Frank Foster House is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 13 Reviews ÷ 16 Target = 0.813

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Frank Foster House?

  • Extremely LIKELY
    29
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Frank Foster House

  • Daughter of Resident/Service User
    14
  • Daughter-in-law of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Sister of Resident/Service User
    2
  • more

My mother is happy and well looked after here. The staff are extremely good and are always very caring towards residents, rooms, food and activities are very good.
Home is very clean and is decorated appropriately for more mature people i.e areas to stimulate memories. Particularly liked a script on the wall in the entrance which was about family being patient with elderly family members. Management is always ready to discuss any concerns and will advise you of any of their concerns.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

my mum went into Frank Foster House nearly a year ago and I was not sure what to expect as she forgets so much but the staff and management here have been excellent, they all know her name and all give her a hug. There is always an activity going on from sing-alongs to trips out, their meals always look great and mum has put some weight back on that she had lost when she was at home. All in all, I am so pleased my husband and I choose this home for my mum. COULD NOT FIND BETTER. EXCELLENT!

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident for 3 years now. When he was first admitted he was very agile and capable, he was catered for with the activity club. Due to illness, he is bedbound, but all his needs are completely fulfilled.
Fantastic residential home. 100% recommend.
From the care home manager through to health care assistants, laundry lady and all the staff.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is a friendly and homely place and doesn't have the clinical coldness of some residential care homes I have seen.
The staff are always helpful and accommodating. The building has just been redecorated and is always clean and tidy.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mother has been a resident for 14 months. During this time she has received excellent care from the staff who are always available and willing to meet her needs. The home offers a variety of activities during each week, both in the home and taking them out. I cannot speak too highly of the staff and management.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mum has been a resident at Frank Foster House for 15 months and recently her condition has deteriorated significantly. The staff have been vigilant in recognising the changes which require interventions and responsive in consulting the family about modifying her care plan.
The manager operates an open door policy and is quick to react or respond to any concerns we have dealing with and resolving them in a professional way.
All staff show their understanding of the needs of the elderly but I would particularly like to mention the exceptional care delivered by mum's key worker and also notable for their contribution in participating in improving her quality of life are the senior care team leaders and the activities coordinator. I am also so impressed with the care that is invested in maintaining mum's clothes in the washing and ironing process and commend the lady who undertakes this thankless task with great enthusiasm.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My parents have been at Frank Foster for 4 years and sadly my mother passed away this month. I have to say a massive thank you to all the wonderful staff and management team. They made my mother's stay a very happy one and for that, I am truly grateful. My father wishes to remain and is being sensitively cared for during this very sad time.
I can honestly highly recommend Frank Foster as a care home with the emphasis on the word "care" which is exactly what they do. On behalf of my parents, thank you for being there for them, may you continue to excel.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't praise the staff enough at the Frank Foster Home enough. Nothing was too much trouble for them. My husband always looked his best when I went to visit him, and the staff didn't know when I was visiting.
Thank you to everyone from me.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mum was wonderfully well looked after during her time at Frank Foster. The staff were caring, professional and supportive to the family throughout my mums final months. I cannot speak highly enough of the staff. Thank you to them.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum went to Frank Foster, she has been so well looked after. All the staff are professional and caring. I was worried about her going into a home, but they always put my mind at ease. There are lots of little things that were looked after, they got to know her ways and her routines. I know she was a little difficult to look after since having dementia, but they more than rose to the task. Thank you.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum received excellent friendly and compassionate care while a resident at Frank Foster House. During her last few days, while mum's family sat with her, staff were so kind to us all offering tea, coffee and biscuits and sandwiches during the long day and hugs and support. I would not hesitate in recommending this care home to other families looking for a place for their loved one. Thank you.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law is being cared for in a dignified manner, she has put weight on and seems happy. The facilities are great and her room is lovely. The food is delicious.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

It was my mum's 90th birthday (1/1/17) and I had said to the Manager that I wanted to arrange birthday tea to celebrate. I was told that this would be arranged. Today we were treated to an amazing spread with so much thought it exceeded my expectations and made my Mum's special day extra special. Thank you to the team at Frank Foster House

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My family and I were extremely anxious and apprehensive about putting Mum into a Care Home. We can honestly say that since Mum has been in Frank Foster our worries have been taken away. The care that Mum receives is exemplary. Everyone including the Manager, Deputy Manager, all the carers and staff have been amazing. They are kind, helpful and supportive. Mum has settled in and is happy in her new home. We cannot recommend Frank Foster enough, it is clean, bright and cheery. It is very well organised with lots of different activities most days, they have days out and visitors go in to entertain the residents.
We are so pleased and happy that Mum is being cared for 24hours a day by caring and kind staff. Please keep up the great work Frank Foster you are fantastic!

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When I found out that Dad had to go into a care home, I was upset and very anxious about finding the right one. I can honestly say that as soon as I entered this home, I felt at ease straight away. Dad has been a resident for just over three months now and has settled in nicely. The staff and management are so friendly and cannot do enough for you. Communication is very good and the care is brilliant. I know Dad enjoys the activities and it's good that I can join in too. As a family, we only wanted the very best for our lovely Dad and we have certainly found it with Frank Foster House.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been in the Frank Foster House since June 2016. He took a while to settle but now seems happier than he has for a long time. The staff are wonderful, helpful and kind. Any worries or concerns that we have had have been dealt with speedily and considerately. The twice daily activities provided for residents are second to none and ensure that their mental and physical capabilities are regularly challenged. It is so refreshing to visit a home where everyone is valued, staff and residents alike and where real care is shown by all. It was a huge decision to place my dad in a care home and we were very worried about it, but we definitely made the right decision to put him in the caring hands of Frank Foster House.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Frank foster House is always clean, no bad smelling areas and in good condition. We visited at all times of the day. My Mother-in-Law is happy and loves the activities. She is always clean, appropriately dressed and looks in good health. We noticed too, that drinks are always being offered which is important as elderly folk do not drink enough.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Can honestly say there is so much care taken with all residents nothing is too much trouble. I would highly recommend to anybody.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was in the Frank Foster House Care Home for 16 months and the care she received was exemplary. The carers were so kind and patient, nothing was too much trouble. The food could possibly have been more imaginative and the home could have provided ramps between the room where necessary. They have been requested many times. However, the care she received even made up for this.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Frank Foster Home organised a street party for all residents and families for the Queens 90th Birthday. The manager, staff and carers worked extremely hard making it a spectacular occasion. Tables were set up early in the morning and beautifully decorated fir for the Queen. The chef made a magnificent cake, the residents and friends enjoyed a barbecue and entertainment with the singer. The local traders contributed generously and everyone had a memorable day.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Over the past two months our father has been cared for by the home is an exemplary fashion. We have been extremely impressed by the quality of care provided and the conduct of all staff members. Consequently we have experienced peace of mind in re3lation to our fathers health and wellbeing at all times. we would unreservedly recommend this home to friends and family. Thank you.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Frank Foster House has a very dedicated staff for whom nothing seems too much trouble. They know all the residents names even if they are not working on the same floor as some of the residents. The home is very light and airy and always clean. There are plenty of activities for those who wish to participate. There was a street party to celebrate The Queens 90th birthday and the manager and staff worked very hard to ensure it was a great success.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My sister who is a resident in Frank Foster House has been there for about a month and is quite happy there. The staff and management are very helpful and are always happy to help if you have a problem. On Saturday 11th June they held a street party for the Queens Birthday and held a BBQ which was very nice. They also had a very good singer to entertain the residents and family who attended, it must have had a lot of effort put into it to be such a success.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are very friendly, facilities are very good, the manager is outstanding, the day was very good (came for street party).

How likely would you be to recommend Frank Foster House? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a lovely care home. Carers very cheerful and always ready to help with a smile. Cannot fault this care home and so pleased my mum was accepted here. Garden party for the Queen's birthday today, the staff could not have done more to make it a lovely day for everyone.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a day, all the staff were very friendly and welcoming, the food was very good. All the facilities were very good and the management was the best I had seen. Had a great day.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I visited (in a social cull) I was very impressed with the decoration and overall cleanliness of the home. I enjoyed meeting members of the staff again, and having chats with various people who live there. All said how happy and well cared for they were by the staff. My brother who unfortunately died last June, would have loved it.
I found the manager very very helpful and considerate to all and I am so pleased that I called in again. I have a friend who has been to see Frank Foster's who was also very impressed and he has his mothers name on the waiting list. We as a family recommend Frank Fosters.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law's health and well being has improved dramatically since moving into Frank Foster House. She has made friends, participates in activities which were unavailable before, eats well and is cared for and assisted in all her needs in a very professional manner.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum looks well and looks very well cared for and settled (although she's forgetful!). Her room is clean as is the rest of the home. Everyone we have come in contact with is friendly and helpful. Mum looks so much better than when she first came in. Thank you.

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

It has been a while since my last visit and I cannot believe the complete change of atmosphere here. Residents seem happier than ever, staff appear happier and the home just feels like a new place. The decor has been updated and feels fresh and inviting, especially in the dining and activity/relaxing rooms. A few residents insisted I saw the new wallpaper and fire. A few faces that were once glum, seem genuinely more upbeat and many were proud to show the new look off to me and my young family. Well done!

How likely would you be to recommend Frank Foster House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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