
I wish to thank all the staff from my heart at the home for the care for my fatherRobert I(Resident / Service User)



I wish to thank all the staff from my heart at the home for the care for my fatherRobert I(Resident / Service User)



Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite.
In addition, Frank Foster have created a 21st Century room with a computer for internet surfing and emails together with the Wii games. In great contrast is the small Chapel for...
Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite.
In addition, Frank Foster have created a 21st Century room with a computer for internet surfing and emails together with the Wii games. In great contrast is the small Chapel for tranquillity and religious wishes.
Activities are always available whether crafts, painting, games a stay at Frank Foster is always pleasurable and entertaining.
Frank Foster House was rated 'Outstanding' by the CQC following an inspection in March 2018.
Care Provided by Frank Foster House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
Contact Frank Foster House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Frank Foster House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Nicolas Kee Mew (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (9)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Frank Foster House Reviews (161)
Frank Foster House has a Review Score of 9.9 (9.862) out of 10, based on 39 reviews in the last 2 years.
Over all time Frank Foster House has 161 reviews.
Mum has been in Frank Foster home for 6 weeks now, I have not meet all the carers and staff but I would like to mention a couple of people in particular that go the extra mile, Kshitiz carer whom is very friendly kind and helpful, and happy , he always speaks to my mum in a nice manner which makes...
Brian the laundry guy I meet and he too was very helpful .
Sunil, Rasa have also been very good when we have had questions to ask, mostly always resolved.
There is also a member of staff who often serves mums dinner unfortunately i do not remember his name , but he too is very kind and speaks nice to mum which she appreciates and so do I .
Very welcoming friendly staff!
Very welcoming friendly staff!
Hi Terry,
Thank you so much for your lovely feedback. We really appreciate you taking the time to share this with us. It's great to hear that you found our staff welcoming and friendly.
We'll make sure to pass your kind words on to the team
Fantastic to see Aunt June, who seems very relaxed and happy. Great day visited with my 2 sons & daughter in law.
Fantastic to see Aunt June, who seems very relaxed and happy. Great day visited with my 2 sons & daughter in law.
Thank you for your lovely feedback. We're so pleased to hear that Aunt June was relaxed and happy during your visit. It's wonderful that you were able to enjoy such a lovely day together with your family.
We came for the Summer Fete, Very well organised and a cheery atmosphere. All residents were having a great time.
We came for the Summer Fete, Very well organised and a cheery atmosphere. All residents were having a great time.
Thank you very much for your lovely feedback. Were delighted to hear that you enjoyed the Summer Fete and that you found the atmosphere cheerful and welcoming. Its wonderful to know that the residents had such a great time!
My Mum was a resident of Frank Foster Care Home in Theydon Bois for the best part of a year and a half before she passed away. I found the care home to be well positioned with beautiful gardens and a quiet environment. The home itself is kept very clean and there is a reasonable amount of carers to...
compassion for Mum, in fact all the residents. Both are lovely human beings who make the difference in the home. There are plenty of activities & trips out but unfortunately my Mum could only participate minimally. Of course they could do with more staff but they manage with what they have. The food is good, freshly cooked and there is always plenty. I would rate it 5 if there were more staff.
My husband has been very well cared for during his three months here. He is only moving to another home to be nearer to friends and family otherwise he would stay here. Every day the carers would get him up so he could have breakfast in the dining room with fellow residents and associate in the...
My husband has been very well cared for during his three months here. He is only moving to another home to be nearer to friends and family otherwise he would stay here. Every day the carers would get him up so he could have breakfast in the dining room with fellow residents and associate in the lounge. There is always something going on to interest him.
Our nana turned 100 this July and we cannot thank Frank Foster Care Home enough for everything the did for her. She had the most fantastic day from start to finish, she was treated like a queen. The home also arranged a wonderful party for her with a beautiful birthday cake made for her, buffett...
Thank you.
Thank you so much for your wonderful words. It was an absolute privilege to celebrate such an incredible milestone with your Nana. Reaching 100 years is truly remarkable, and we wanted to make sure her day was as special as she is.
Seeing her smile throughout the day and hearing her say she had...
Thank you so much for your wonderful words. It was an absolute privilege to celebrate such an incredible milestone with your Nana. Reaching 100 years is truly remarkable, and we wanted to make sure her day was as special as she is.
Seeing her smile throughout the day and hearing her say she had never felt so special meant the world to all of us. Thank you for allowing us to be part of such a memorable occasion.We will be sure to pass on your kind comments to the whole team, who will be delighted to know their hard work helped create such treasured memories for your family. We wish your Nana continued happiness and good health, and send her our very best wishes once again.
The staff at Frank Foster House were welcoming, friendly and professional. My parents are both residents at the home, and all the staff I have been in contact with have been most helpful and caring, sometimes going above what would be expected. They took time to find out all the information that...
The staff at Frank Foster House were welcoming, friendly and professional. My parents are both residents at the home, and all the staff I have been in contact with have been most helpful and caring, sometimes going above what would be expected. They took time to find out all the information that would make my parents feel comfortable and at home. I feel reassured that my parents are being well looked after in a pleasant, safe and caring environment.
Thank you so much for taking the time to share your kind feedback. Thank you again for your thoughtful words and for placing your trust in us to care for your parents. We value your feedback and will continue to strive to provide the highest standard of care and support.
I have no issues. All good.
I have no issues. All good.
Thank you Christine for your feedback. I will share with the team
From day 1 all of the staff at Frank Foster made us feel welcome and satisfied any concerns or queries we had. My mum settled in so quickly and its taken away any worries we had, and we're so happy with everything.
From day 1 all of the staff at Frank Foster made us feel welcome and satisfied any concerns or queries we had. My mum settled in so quickly and its taken away any worries we had, and we're so happy with everything.
After 6 weeks in hospital we as a family made a heart hard decision to put mum in care. We wanted her safe and happy. She was welcomed into Frank Foster by Nicolas and a lovely bunch of flowers. After living in her home for 65 years it was a concern on how she would settle but despite only being...
After 6 weeks in hospital we as a family made a heart hard decision to put mum in care. We wanted her safe and happy. She was welcomed into Frank Foster by Nicolas and a lovely bunch of flowers. After living in her home for 65 years it was a concern on how she would settle but despite only being there 3 weeks she has already told us she is happy, has all she needs and likes the people there and always adds the carers are so kind and lovely. When someone you love so much goes into care the settling process is so important as it not only affects the person but the family also. We sleep better at night knowing she is safe and happy. So far so good
All staff concerned who care for my husband have shown interest, care and kindness at all times for which I am truly grateful, and secure in knowing he is happy and safe.
All staff concerned who care for my husband have shown interest, care and kindness at all times for which I am truly grateful, and secure in knowing he is happy and safe.
I will share with my team
Frank Foster is amazing I couldn't recommend it highly enough. My Nan had an amazing time in the home and they brought her out of her shell, I can't thank the staff highly enough. They gave her a great time when she was in the home and made her feel of service.
Frank Foster is amazing I couldn't recommend it highly enough. My Nan had an amazing time in the home and they brought her out of her shell, I can't thank the staff highly enough. They gave her a great time when she was in the home and made her feel of service.
Thank you for your kind review. I will be sure to share your lovely words with the team.
Your nan was truly our sunshine and a wonderful resident ambassador. She will always hold a special place in our hearts, and we miss her very much.
Excellent service at all times.
Excellent service at all times.
thank you for your feedback i will share with the team
Very clean premises. Very efficient and caring staff who, along with the manager, are always trying to entertain and motivate the residents.
Very clean premises. Very efficient and caring staff who, along with the manager, are always trying to entertain and motivate the residents.
thank you for the review i will share with the team
I have always found the staff helpful; they have always informed me of Maureen's state of health & well-being. I am very satisfied with the care she is receiving.
I have always found the staff helpful; they have always informed me of Maureen's state of health & well-being. I am very satisfied with the care she is receiving.
thank you for the review i will share with the team
I'm writing a review having just visited my dad today who is 88 and in the early stages of dementia. He has been living at Frank Foster just over a year now. It was a big change for him, but he has settled better than we ever hoped. He is still mobile and able to get out and about, and from the...
I'm writing a review having just visited my dad today who is 88 and in the early stages of dementia. He has been living at Frank Foster just over a year now. It was a big change for him, but he has settled better than we ever hoped. He is still mobile and able to get out and about, and from the moment he arrived we were able to make his room feel very much his own - a safe, cosy haven. When too many days go by before I can visit, as happened this week, I feel worry, but consistently I find my dad comfortable, content - sometimes quite perky! Frank Foster staff are kind, friendly, courteous, patient and skilled. They work incredibly hard and look after my dad and the other residents with genuine care and the utmost respect for dignity. They have taken the time to get to know his likes and interests and make every effort to incorporate meaningful, innovative, creative activity into day-to-day life. Relatives are also involved and included as much as they ask or need to be.
Thank you so much for your kind words. We are delighted to hear that your dad has settled so well at Frank Foster House and that you feel reassured about his care.
Our team works hard to provide a safe, comfortable, and engaging environment for all our residents, and it means a lot to know that...
Thank you so much for your kind words. We are delighted to hear that your dad has settled so well at Frank Foster House and that you feel reassured about his care.
Our team works hard to provide a safe, comfortable, and engaging environment for all our residents, and it means a lot to know that their efforts are appreciated. We also value the involvement of families and are always pleased to hear that you feel included in your dads life here.
Thank you again for taking the time to share your experienceit really brightens our day!
My mother has been in Frank Foster House for just over 2 years and has advanced dementia. I cannot praise Frank Foster House highly enough. The home is managed and run by a team of caring, patient, committed and cheerful staff who go above and beyond to care for the needs of the residents. I could...
My mother has been in Frank Foster House for just over 2 years and has advanced dementia. I cannot praise Frank Foster House highly enough. The home is managed and run by a team of caring, patient, committed and cheerful staff who go above and beyond to care for the needs of the residents. I could not wish for a better place for Mum to be in, and thank all the staff for all they do.
thank you so much for the feedback, i will share with my team
Friendly & caring staff. Excellent cleaners. Lovely cafe area for visiting.
Friendly & caring staff. Excellent cleaners. Lovely cafe area for visiting.
Thank you for the review i will share with my colleagues
Very well run, as in the...
Very well run, as in the home. Nothing seems too much trouble for the residents to help them enjoy the event.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 April 2023Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (107) & Events (0)
- 22 Oct 2026
Frank Foster House Care Home, part of the Runwood Homes group, celebrated Staff Appreciation Day and Chef Appreciation Day, recognising the dedication and commitment of the entire team. The celebration...
- 15 Oct 2026
Frank Foster House Care Home, part of the Runwood Homes group, is celebrating after manager Nicolas and the team raised over £750 for Cancer Research UK through the Royal Parks...
- 17 Sep 2026
The Frank Foster House care home, part of the Runwood Homes group, is celebrating Housekeeping Week by recognising and thanking its wonderful housekeeping team for the hard work and care...
There are no upcoming events for Frank Foster House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Frank Foster House.
Meet the Team (11)

I am originally from Mauritius and I started my career in Social Care at Frank Foster House in 2006 as a housekeeper. I left Runwood to become a...
I am originally from Mauritius and I started my career in Social Care at Frank Foster House in 2006 as a housekeeper. I left Runwood to become a manager of some successful care homes that were rated outstanding and decided to come back as the manager.
In 2017, I won the National Dementia Care Award for Inspiring Leader and also in 2021, I received a British Citizen Award for volunteering work in the community.
I am very proud to be part of the Frank Foster House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Hi welcome to Frank Foster House
I was a carer at one of the other Runwood Homes care home since 2020 and i asked for a transfer to Frank Foster...
Hi welcome to Frank Foster House
I was a carer at one of the other Runwood Homes care home since 2020 and i asked for a transfer to Frank Foster House.
As a Filipina, I love to sing and enjoy entertaining the residents, which brings me a lot of joy. What I love most about my job is making the residents happy—it truly makes my day. In my spare time, I focus on resting and recharging so I can always bring my best to work.
Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

I encourage meaningful activities whilst maintaining independence, choice and dignity, enabling residents to live as full and active a life as...
I encourage meaningful activities whilst maintaining independence, choice and dignity, enabling residents to live as full and active a life as possible. Activities are tailored to each individual’s interests and hobbies so that no one is left out. My hobbies include exercise, cycling, travel and socialising.
I am a nutrition champion at Frank Foster House

Hi, my name is Rasa and I am the care team leader at Frank Foster House. I started as a carer and became a Care team leader. I love my job as a care team leader.

My name is Misbah and I am the dementia Champion at Frank Foster House.
I love my job at Frank Foster House.

I have a team of 8 domestic.
I enjoy my work and also passionate about the residents.

Arial brings with him over 20 years of experience, primarily working in care homes. Originally from the Philippines, he has a strong passion for...
Arial brings with him over 20 years of experience, primarily working in care homes. Originally from the Philippines, he has a strong passion for cooking—especially when it comes to preparing nutritious and delicious meals for older people.
Outside the kitchen, Arial is an animal lover and has a beloved dog. He’s excited to be part of the team and looks forward to getting to know everyone

Meet Subashi, who has been a valued member of the Frank Foster House team for 13 years. She began her journey with us as a carer and has continued to...
Meet Subashi, who has been a valued member of the Frank Foster House team for 13 years. She began her journey with us as a carer and has continued to grow and contribute with dedication and compassion.
Subashi is a proud mum of two daughters and was highly commended at the Great British Care Awards 2024 in the Ancillary Worker category — a wonderful recognition of her hard work and commitment.
She shared that she is passionate about caring for olde

Saba is a compassionate Activity Coordinator with a passion for art and creativity, using painting, crafts, music, and reminiscence to brighten...
Saba is a compassionate Activity Coordinator with a passion for art and creativity, using painting, crafts, music, and reminiscence to brighten residents’ lives. With over two years of experience in UK care homes, she designs and delivers engaging, dementia-friendly activities that inspire joy, spark meaningful memories, and encourage self-expression. Her goal is to ensure each resident feels valued, connected, and truly at home.

My name is Giedre, and I am the Care Team Leader and Dementia Champion at Frank Foster House.
I began my journey here 12 years ago as a Kitchen...
My name is Giedre, and I am the Care Team Leader and Dementia Champion at Frank Foster House.
I began my journey here 12 years ago as a Kitchen Assistant, and over the years, I have been fortunate to grow within the team and develop my career in care. Today, I am proud to lead and support our care team while also championing best practices in dementia care.
I am deeply passionate about working with the elderly, and I find great purpose in making a positive difference to the lives of our residents. Frank Foster House is a very special place to me, and I am proud to be part of such a dedicated and caring team.

Andreea is originally from Romania and has a background in nursing, having worked as a nurse between 2012 and 2015. She holds a BA degree in Health...
Andreea is originally from Romania and has a background in nursing, having worked as a nurse between 2012 and 2015. She holds a BA degree in Health and Social Care from Anglia Ruskin University. She is also a mother of two children and is currently studying Nursing at the University of Sunderland, further developing her professional knowledge and skills.
Frequently Asked Questions about Frank Foster House
How much does Frank Foster House cost?
The care home lists weekly fees per person from £1,550 for residential care (respite from £1,650). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Frank Foster House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Frank Foster House have?
There are 80 Single Rooms.
What are the Facilities & Services at Frank Foster House?
Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette are some of the Facilities & Services.
How far is Frank Foster House to the centre of Epping?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frank Foster House to verify any information. View our terms and conditions. Frank Foster House has an Enhanced Service -what an Enhanced Service includes.