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Glendale

14 Station Road, Felsted, Great Dunmow, Essex CM6 3HB
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Glendale, Great Dunmow
Glendale, Great Dunmow
Glendale, Great Dunmow

Situated in the charming village of Felsted, Glendale is a 20 bed Residential care home.

A genuine homely atmosphere, easy access to local amenities, and 24 hour care are just a few features of the home.

Glendale endeavours to ascertain your preferences and choices in all aspects of your care. Their wish is to enable you to attain and remain as independent as possible.

Care Provided by Glendale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,900£1,700 - £1,900
Residential Dementia Care£1,700 - £1,900£1,700 - £1,900

Hairdressing, reflexology & chiropody services are not included

Contact Glendale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Glendale Residential Care Home Ltd
  • Private Owned

Person in charge

  • Amanda Thompson(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (20)

Visiting

  • Everyone welcome 10am - 9pm

Parking

  • On site parking

Glendale Reviews (88)

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10

Glendale has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Glendale has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from T F (Husband of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience

They gave my wife a lot of attention during a very difficult time. A big thank you to Mihaela, for her patience and care, who was with my wife most of the time.

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Review from Paula O (Daughter of Resident) published on 16 March 2026 Submitted via Postal Card
Overall Experience

Unfortunately just before my mum went into the care home she had a nasty fall and discharged herself early from hospital. She started to get really unwell. The carehome looked after her really well. A big thank you to Mihaela who was with her most of the time. My mum didn't do all the things she was looking forward to in the home. The other residents looked very happy. I would recommend this care home to anyone xx

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Review from John H (Son of Resident) published on 29 December 2025 Submitted via Website
Overall Experience
All the staff are extremely helpful and pleasant, and look after my mother with care and dignity..

I travel quite a distance to visit my mother and no matter whatever time i arrive the staff will always make sure I can spend some quality time with her

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your ongoing support and kind words. We are pleased you are welcomed into the home and get to spend quality time with your mum

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Review from Wendy T (Sister-in-law of Resident) published on 24 December 2025 Submitted via Website
Overall Experience

It was absolutely the right place for my brother in law. It is a smaller setting than the one he was in previously. Staff are very caring and it is has a real family atmosphere. The staff were available for our questions and did their utmost to make him comfortable, especially in his final few weeks. Food is all home cooked and they take account of residents preferences and needs. The manager couldn't do more for us.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are grateful for your understanding of our home and are pleased your were happy with the care love and empathy he received. We wish you well for the future

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Review from Paul T (Brother of Resident) published on 24 December 2025 Submitted via Website
Overall Experience
My brother couldn't have been better cared for by anyone during his serious illness.
The manager and staff knew exactly how to look after him though he is advanced dementia to his final breath.

The staff were friendly and welcoming throughout.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your support during your brothers stay with us. He was a lovely man and a character. We wish you well for the future.

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Review from J H (Wife of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

Since Simon has been at Glendale, he is happy and contented. The staff are always pleasant and helpful and they look after him extremely well. Because Simon is happy that makes me feel happier.

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Review from S H (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

My dad is so happy here at Glendale. Following from his previous place, he is relaxed and the happiest I have seen him since his illness began back in 2023. The staff always make me and my mum feel relaxed in leaving dad.

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Review from Douglas T (Son-in-law of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

My father-in-law came into Glendale in 2023 (June) he had dementia which became progressively worse over time. During his time at Glendale all the staff cared and looked after him with great care and kindness dealing with his increasing needs.

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Review from Janet T (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Dad came to Glendale in June 2023. He had dementia which got progressively worse, at the end he had advanced dementia. The staff were really good with him, caring for him with dignity and kindness.

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Review from Tracey K (Daughter of Resident) published on 18 August 2025 Submitted via Website
Overall Experience
My Mum was a resident at Glendale for the past eleven months until she passed away. Mum was always treated with the most wonderful care and compassion.
The Manager was always approachable and very caring to Mum even giving her a kiss and cuddle. I was always made to feel very welcome on my visits by all of the staff. Mum and all the residents were always clean and well dressed.
I would highly recommend Glendale to anyone looking for a care home. The food is of a very high standard prepared by the cook and the manager and another lady at the weekends.
Mum had her hair washed and set by the home's hairdresser who was always very kind and gentle. She also received regular treatment from a chiropodist.

Thank you to the manager and all the team for the excellent care my Mum received.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. Mum was a lovely lady. We enjoyed the 3 generations of your family visiting and having a chat. We wish you all well for the future

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Review from K P (Friend of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

Fantastic care, friendly staff, always helpful. A friend here for 2 weeks, if needed she would return.

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Review from Brian T (Husband of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

My wife stayed at Glendale for 2 weeks respite and the service he received was excellent in all regards. The staff were friendly, courteous and willing to help at all times - day and night.

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Review from Sarah K (Daughter of Resident) published on 17 April 2025 Submitted via Website
Overall Experience

Fantastic home Fantastic staff especially the manager & the senior. My dad has recently passed away. I would 100% recommend Glendale. Even my dad's dog was allowed to visit, she had her favourite residence. The staff looked after dad like he was their family even when he was very difficult & acting up. Thank you for 3 lovely years I know he was cared for and fed well

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review we appreciate the feed back and are pleased you were happy with the care your father received in our little home from home.

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Review from M J (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Happy with Mum's care, the team are so kind and helpful and we always feel welcome when we visit daily. The manager is approachable and allows us to visit Mum at meal times as we only have this time available during our work hours. Can highly recommend this little home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review it's very much appreciated.

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Review from C B (Granddaughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

My Nan is so happy and loved in this small little home. The manager and staff are so lovely and kind. The food is lovely, the environment is clean and tidy. My nan is always clean and dressed nicely. Would recommend Glendale to anyone who is looking for a good caring home for their loved one.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are happy you are pleased with the love and care your nan receives.

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Review from W J (Daughter-in-law of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

Every time we visit the team shows extreme passion and care for my mother-in-law but also we witness other residents receiving the same high-end care and understanding. Christmas was amazing, the entertainer engaged with everyone and it had a lovely homely feeling. The manager is kind and empathetic and always welcomes us with a smile.

Reply from Mandie Thompson, Home Manager at Glendale

Christmas was lovely and we were pleased to see you at the party. We are pleased Mum has settled into the home and that you are happy with the care provided.

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Review from Richard H (Son of Resident) published on 18 December 2024 Submitted via Postal Card
Overall Experience

Really pleased with my mum's care and her personal condition has improved dramatically since her admission.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review, we are very pleased mum has settled well into the home and that her health and well-being have improved immensely.

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Review from G H (Son of Resident) published on 25 September 2024 Submitted via Postal Card
Overall Experience
I can't thank the staff at Glendale enough, especially the head/senior staff who are unbelievably caring and always amazing, with attention to detail it's a hard job and they deserve every accolade they get.

Glendale is a lovely place and one of the very best residential homes out there and I have done my homework on same prior to my father being admitted in my eyes they deserve a medal for all the hard work the staff do for each person here. 11/10

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and all the support you have given the home. We pride ourselves on outstanding care, a homely environment and support for the families.

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Review from M C (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience
Our father has been in this care home for 3 years now and we are so happy with the care that he is receiving.

We could not fault the amount of love that they give home, nothing is too much trouble. We are so grateful for the excellent staff who work so hard to make sure my dad is looked after properly.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and excellent review. We dedicate ourselves to administering good care with love and understanding of the service users' needs and support for all families.

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Review from J C (Relative of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Glendale provides much-needed and timely care. Aunty initially came for respite care which became full-time care. The staff were kind, courteous and professional caring for Aunty in a dignified and respectful manner. We could not have wished for a better home for her.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are pleased we could provide quality care and love for Aunty.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Glendale.

Upcoming Events

There are no upcoming events for Glendale.

Awards / Recognitions (5)

  • 31 Jan 2025Recipient: Glendale
  • 31 Jan 2024Recipient: Glendale
  • 28 Feb 2023Recipient: Glendale

Accreditations

There are no accreditations posted yet for Glendale.

Meet the Team (1)

Mandie Thompson
Mandie ThompsonJob Title:Registered Home ManagerJoined: 2019

Mandie is the Registered Manager for Glendale Residential Care Home and has the following qualifications:

Diploma in Care,
City & Guilds in Family & Community Care
NCFE Level 3 in End of Life
Trainer for Dementia Care
My Home Life Certificate
What do you see Certificate

NVQ 5 in Leadership & Management.

Mandie started working with the elderly in 2008 and worked her way up to Manager in early 2014.

Frequently Asked Questions about Glendale

What types of Care is Glendale registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glendale have?

There are 20 Single Rooms.

What are the Facilities & Services at Glendale?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Glendale to the centre of Great Dunmow?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glendale to verify any information. View our terms and conditions. Glendale has an Enhanced Service -more info.