Larchwood Care Home

When the effects of the Alzheimer's really started to take hold, and Mom had to move into care, she fought the disease with such noble resolve and dignity. She never stopped being appreciative of even the smallest thing anyone ever did for her, and remained kind and sincere throughout. I would like to take this opportunity to most sincerely thank all the amazing and wonderful members of the Larchwood Care Home team that, over the last four years gave my Mother the most loving and peaceful environment she knew as home. Their sincere fondness and affection was always so evident to see and, on behalf of my Mother and all my family, I would like to thank them from the bottom of my heart for making Mom as comfortable as anyone could ever do.

The process of finding the right place for my mother's needs was supported by the knowledge and care shown at Larchwood. They took the time to listen to our many questions and showed care and interest in my mother's needs and the family too, as it was an anxious time for all of us. The home is spotless and all the staff are professional whilst displaying care, along with that all-important sense of humour.

Staff are very caring, however, there needs to be more in numbers. If one staff member is on break/lunch/dealing with a fall it leaves one person to look after approx 20 people. Not enough entertainment. People on my mother's floor often miss out and entertainment on that floor often does not happen. However, I understand that the entertainment person is often told to cook/care which does show a lack of staff.

We liked the home from the time of the visit. We have encountered some issues whilst my sister was setting in, but as everything has been dealt with so swiftly and efficently we are able to say that we are even happier now. The staff are very good and it's clear they work as a team.

Mum is well looked after. Staff are all lovely and helpful. Great activities for residents. A very friendly place!

Because my husband and lots of residents cannot walk, I think the stimulation of an outing again would be very helpful.

Have found all staff and management very caring and polite to residents and family. The whole place is clean and comfortable and consider my wife to be in a very good care home.

Care for my sister is good. Staff welcoming can ask anything about my sister.

My mother has now been in Larchwood for four months and seems to have settled reasonably well. The staff have always seemed very kind and have been helpful if I have needed to ask for any assistance or advice. Mum's care plan is very thorough and covers all her various health needs.

I am completely confident that they have mum's well being in mind at all times.

I have been extremely impressed with Larchwood Care Home. They took my father in at very short notice and have sorted out his issues in both a kind and professional manner. The Larchwood team has been excellent. Good to deal with both in person and on the phone. They have put my father's needs and requirements as a priority. The manager, deputy manager and whole team are both extremely professional and very friendly. Larchwood has a great atmosphere and is somewhere I would recommend without hesitation.

My mother is very happy in the care home.

The quality and standard of care at Larchwood was always very good and I would certainly recommend this care home to others.

We see that my mother is cared for in a lovely environment by caring and knowledgeable staff which is very important to me as I was her carer at my home for two years.

Many thanks.

The care my mum received from the moment she arrived was excellent.

From the time we requested Larchwood, the assistance we received from management to the carers was outstanding.

She was treated to the utmost dignity and respect.

Thank you.

My mother has been a resident for 12 months. During that time she has been treated well and with respect. All the staff are very kind and helpful, both to my mother and the family. The home is well kept and the grounds are delightful.

Staff (carers and office) take an interest in the residents whilst we are about but not sure how things are when we are not present. My mother doesn't understand how to eat with knife and fork so fingers are often used when we stay at lunchtime. She has a good appetite when we sit with her and feed her. She can manage once she gets the hang of it, holding her becker cup on her own, once shown how to do it. She needs one on one at mealtimes, some residents get this but not enough staff in attendance for everyone.

The accommodation is well maintained, staff extremely helpful and friendly.

He was very happy here.