Larchwood Care Home

108 Broad Road, Braintree CM7 9RX
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9.7 104 Reviews
  • Larchwood Care Home, Braintree
Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people.

Offering a welcoming setting, the purpose-built home boasts a variety of places to relax, dine and spend time with loved ones or fellow residents. Residents also benefit from a hairdressing salon, memory room and a sunny conservatory, while the attractive garden at Larchwood includes a delightful sensory area and a summer house and is the perfect place to enjoy the sunnier days.

With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Larchwood to deliver the kindest possible care to residents. The professional care team takes the time to learn about each person's individual hobbies and interests, supporting residents to lead an active and fulfilling life. Whether it be continuing with well-loved hobbies or trying out something new, the detailed activities programme ensures every day offer something to look forward to.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1498

These prices are only a guideline, please contact Larchwood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Donna Owen (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)

Larchwood Care Home Reviews (104)

9.7

Larchwood Care Home has a Review Score of 9.7 (9.721) out of 10, based on 30 reviews in the last 2 years.
Over all time Larchwood Care Home has 104 reviews.

Overall Experience
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Date Published
  • 104
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Reviewer Connection to Larchwood Care Home
  • 49
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Total of 104, showing 61-80
Review from Mary T (Sister of Resident) published on 15 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care for my sister is good. Staff welcoming can ask anything about my sister.
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Review from J C (Daughter of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has now been in Larchwood for four months and seems to have settled reasonably well. The staff have always seemed very kind and have been helpful if I have needed to ask for any assistance or advice. Mum's care plan is very thorough and covers all her various health needs.
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Review from Pat K (Daughter of Resident) published on 8 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Larchwood is a welcoming, friendly Care Home ideally suited to the rapid onset of my mother's vascular dementia.
They carefully plan appropriate activities for residents throughout each day, and encourage all residents to engage to the best of their ability and desire.
The Home ensures all medical
needs ( e.g medications) are well monitored and dispensed without fuss. As a family, we are kept informed at all stages of any change in routine which might affect mum.
The staff take time to reassure my mother on days when she is particularly confused, and are able to help mum deflect when her dementia is especially distressing to her.
As a family we have been invited to, and enjoyed, a number of events ( e.g the recent Easter event), and I am always made welcome, and invited to participate in any activities going on when I visit mum each week.
I am completely confident that they have mum's well being in mind at all times.
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Review from Richard S (Son of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed with Larchwood Care Home. They took my father in at very short notice and have sorted out his issues in both a kind and professional manner. The Larchwood team has been excellent. Good to deal with both in person and on the phone. They have put my father's needs and requirements
as a priority. The manager, deputy manager and whole team are both extremely professional and very friendly. Larchwood has a great atmosphere and is somewhere I would recommend without hesitation.
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Review from Linda K (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and deputy manager have helped to solve a few problems that were occurring to start with but having spoken to the deputy manager, the problems have been solved.
My mother is very happy in the care home.
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Review from Susan M (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my mum at Larchwood was impressive, as it was personalised for the individual as much as possible. All staff appeared to be very dedicated and committed to their work and were always friendly, helpful, understanding, patient and compassionate. Staff very attentive to the needs of
residents and all interactions with residents seemed very positive and showed genuine care and empathy.
The food and accommodation were both excellent and the security to ensure resident's safety was exceptional. Although there are many residents to take care of at Larchwood, they still manage to provide person-centred care, tailored as much as possible to the individual.
I was also very impressed to see that management and staff take their responsibilities very seriously, regarding adherence to the required policies and regulations for residential care homes; in particular their responsibilities regarding Duty of Candour, which in my view were managed very well and very much in accordance with national guidance/regulations.
The quality and standard of care at Larchwood was always very good and I would certainly recommend this care home to others.
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Review from Tracy A (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We see that my mother is cared for in a lovely environment by caring and knowledgeable staff which is very important to me as I was her carer at my home for two years.
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Review from Sue F (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we couldn't thank the management and staff at Larchwood Care Home enough for being fantastic to our father at this very difficult and distressing time. They have gone above and beyond to keep him safe and cared for in this time of crisis for the family.
Always available at the end of the
phone or to chat to in person and great support to us all.
Many thanks.
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Review from Terrence S (Son of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received from the moment she arrived was excellent.


From the time we requested Larchwood, the assistance we received from management to the carers was outstanding.


She was treated to the utmost dignity and respect.


Thank you.

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Review from Sandra G (Daughter of Resident) published on 8 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for 12 months. During that time she has been treated well and with respect. All the staff are very kind and helpful, both to my mother and the family. The home is well kept and the grounds are delightful.
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Review from Paul R (Son of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not usually appear to have enough staff, often find groups of carers tucked away with piles of folders doing endless paperwork.
Staff (carers and office) take an interest in the residents whilst we are about but not sure how things are when we are not present. My mother doesn't understand how to eat
with knife and fork so fingers are often used when we stay at lunchtime. She has a good appetite when we sit with her and feed her. She can manage once she gets the hang of it, holding her becker cup on her own, once shown how to do it. She needs one on one at mealtimes, some residents get this but not enough staff in attendance for everyone.
Reply from Clare Sheehan, Careline Advisor at Larchwood Care Home

Thank you for your feedback which helps us to continually improve our service. Keeping clear and accurate records is so important for us to ensure the quality of care that is being provided is effectively managed and monitored within our Home. We pride ourselves on providing kind care at all times to each Resident. Thank you for recognising the kind care while you have been visiting your loved one and we would like to assure you that this is also the case during your absence. Each Resident has individual needs regarding the support they receive from care staff at mealtimes. We review this on a continuous basis as needs change, and we introduce the appropriate support for their dining experience.

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Review from R R (Relative of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The accommodation is well maintained, staff extremely helpful and friendly.
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Review from Wayne S (Relative of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father-in-law was a resident at the care home from 2006 until he dies in May this year. He was very well looked after by the staff and the family were made very welcome.
He was very happy here.
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Review from Chloe S (Granddaughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Larchwood looked after my grandad for the last 12 years and made him very happy here and always provided the best care for him. They were all very caring and helpful when he sadly passed away.
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Review from Susan H (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Larchwood Care Home have my dad a wonderful 12 years. Lovely caring staff.
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Review from Gerald M (Son-in-law of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care at this home is very good. The staff treat my mother-in-law with respect and dignity. All the management are always able to speak about any problems or just to pass the time. Some of the internal rooms could do with redecorating but overall myself and my wife are very happy that she is
in this care home.
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Review from S C (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident for 8 months and she is very happy there. The staff are very caring, approachable and friendly and there is an open door policy and the manager takes time to listen. Any minor issues that have occurred have been attended to and rectified.
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Review from Vivienne B (Husband of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Larchwood is a very caring home. Staff are friendly and helpful. The standard of night carers vary. My husband gets very stressed over the treatment he sometimes gets during the night, bearing in mind his illness, it is difficult to take his word for this. Overall, very pleased with his care and the
clean standard of the home.
Reply from Clare Sheehan, Careline Advisor at Larchwood Care Home

Thank you for your feedback. We complete random checks which allow us to monitor the quality of care throughout the night, which includes observations of care practices. We currently use agency staff from nominated suppliers and ensure we check the quality of care they provide alongside our own staff. We would be happy to discuss any concerns with you at the Home if you would like to contact us to arrange a convenient time.

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Review from E J R (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff all treat the residents with dignity and care. They treat my mum as though she was their relative. Buzzers are answered promptly. I can visit and phone at any time with no problem.
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Review from Emma C (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work extremely hard to make sure mum has everything she needs. There are lots for her to do and whatever you ask for is actioned immediately. If I miss her the staff always take the phone to her so I can speak to her. I am really happy with the care/support mum is receiving.
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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Larchwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Larchwood Care Home is calculated as follows: ( (287 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 355 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Larchwood Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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