Mundy House Care Home

Church Road, Basildon SS14 2EY
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10 228 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
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Care Provided by Mundy House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (228)

10

Mundy House Care Home has a Review Score of 10 (9.954) out of 10, based on 51 reviews in the last 2 years.
Over all time Mundy House Care Home has 228 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mundy House Care Home
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Total of 228, showing 201-220
Review from Gemma B (Granddaughter of Resident) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I come and visit my nan regularly, the staff are always helpful and welcoming, especially to my two young boys. Staff regularly put on entertainment for the residents and family are invited to join in.
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Review from D A (Son of Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother, whom is old, has settled in nicely in the home. She is basically happy with the help given in all matters as she is unable to do most things without assistance. She is, however, able to walk to the toilet with use of a frame provided, closely followed by a carer. She is also able to feed
herself. Her main event of the day is lunch and looks forward to it. As she is an insomniac mostly and only needs 4-5 hour's sleep, the night staff would need to be very watchful, as she hated the dark and having no company. The management are very friendly and helpful and will try to do all that is possible.
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Review from Reg R (Resident) assisted by family/friend published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found everyone welcoming, friendly and cheerful and the atmosphere calming and homely. I have felt very comfortable during my stay and all my visitors have felt the same way.
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Review from Peter J (Brother of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was placed in the home suffering from dementia and diabetes. Having lived alone for most of her life, she found it difficult to adjust to being with lots of people, but the staff were very patient and used to take her for walks most days to calm her. She got to know the staff really well and
they used to make a fuss of her. Towards the end of her life, when we visited, there was always two staff members in the room with her. The care and attention she received was excellent and you should be both pleased and proud of your staff.
Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, Peter for your kind words. Thank you for all staff at Mundy House for the right care they provided to our residents.

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Review from Susan C (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is 92 and has dementia and living on her own has caused her health to massively decline. She was taken to hospital as she had become very ill and after various assessments, they advised she needed full-time care. She was accepted by Mundy House but my mum was very distressed and confused, she
couldn't understand why she was there. The staff were excellent, they made her feel very welcome and knew just to how to make her feel safe and calm. She has been there just over a month now, her health has improved and the staff continue to reassure her and make her smile.
Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Susan. Mundy House team is happy to care for your Mother and make her smile everyday.

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Review from M T (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been on respite care a couple of times she has now become a resident. She has settled in very well and is more relaxed than I have seen her in years. She is always clean and happy. Dad is also a resident he was admitted a couple of weeks ago, he has found it more difficult to settle. The
managers and staff have been extremely supportive in helping with this transition. The care from the staff is wonderful they are all angels. At least my parents remain together I know they are safe and secure and well cared for, they will bever be lonely. Thank you.
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Review from Joy R (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been here at the home, I have noticed how much calmer she has become. This is due to the excellent care that my mum receives from all of the staff here.
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Review from Enea S (Son of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say how well my mother was looked after in Mundy House Care Centre. I am very impressed with the general attitude of the staff. They are always very cheerful, very caring and always willing to help. The food and entertainment are also excellent. I wish my mother had been sent to Mundy
House Care Centre sooner. The general decor could probably so with some improvement but overall Mundy House Care Centre is excellent and I would not hesitate to recommend it to anyone.
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Review from Roger L (Resident) assisted by family/friend published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff extremely helpful. Food excellent. Plenty of activities if you wanted to do them. I enjoyed my stay very much and look forward to going back.
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Review from L D (Son of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, helpful staff and really good food made my stay really enjoyable.
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Review from Jean B (Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went into 'Mundy House Care Centre' following an operation whilst my family put a care package in place to enable me to return home. Many dementia patients and the staff, carers, domestic and catering staff were very patient and helpful knowing us all by name. Although there was the overbearing smell
of urine, the cleanliness seemed good. The food seemed to be dependent on the chef/cook on duty that day with one providing home cooked meals including cakes and fresh sandwiches and the small desserts were very poor with little choice and quantity. This seemed to be at the weekend when staff were "thin on the ground" and the tables had not been cleaned after lunch. Overall, for me, the boredom was very difficult and I left for those reasons. In the rooms, one had to ask inmates who did not suffer from dementia for water.
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Review from J B (Daughter of Resident) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear mum moved into Mundy House in April 2015. She suffers from dementia and throughout her stay has received the best care I could wish for. My father is able to spend all day with her, which is a great comfort to both of them and all staff have been very kind to him at all times even arranging
a party for his birthday, which was beyond the call of duty! I would like to give special thanks to the management and senior staff, including the entertainment team who are all so kind and dedicated and kitchen staff who always make a special effort when mum's appetite is so poor. Huge thanks to all at Mundy House!
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Review from Kenneth B (Husband of Resident) published on 19 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident since March 2015. She suffers form advanced dementia. Her physical condition has improved immensely in this time due to excellent care. I visit every day, her room is very good, clean, and comfortable.
My wife has always been a very independent and modest person, the caring
staff help with this in every possible way. There is a lovely garden and good entertainment provided, my daughter and I take her out regularly, weather permitting, and I feel she is on the whole, happy with the situation.
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Review from Roy T (Resident) published on 20 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Mundy House for 6 weeks. Received excellent care and support. Having never stayed in a care home before I am grateful for the service I received from Mundy House staff and manager.
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Review from Pauline T (Resident) published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it here. It is full of warmth and love. I love the activities and the singer. I am very happy here. Staff and management are lovely.
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Review from Maud S (Resident) published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it here, the entertainment is excellent. I enjoy the meals and sing songs and party's. Friendly staff, very kind and efficient.
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Review from H M (Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy it here, the food is great and the staff are kind and helpful to me. I like the activities and variety is great. It's very homely and lovely surroundings nothing is too much trouble for the staff and management.
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Review from Paul (Son of Resident) published on 26 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Australia and my mother is a resident at Mundy House. My mother is 79 and has Parkinson’s disease. Since living at Mundy House my mother’s happiness has improved incredibly; he tells me so and I can hear it in her voice. Each time I telephone the home, the staff go out of the way to ensure
my mother is comfortable and undisturbed so we can chat freely. My mother came to MH from a difficult home situation and the care home has been, and continues to be, good for her. My mother arrived at MH on a temporary basis but has made the decision to stay for the long term; a testimony to how positive she feels about the home considering her condition. I have full confidence in the staff and facilities of Mundy House and would happily recommend this care home.
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Review from Mary S (Friend of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first visited Mundy House several years ago, this lady I visited died. By then some of the residents used to look forward to me going around, talking to them and sharing some jelly babies because the soft sweets weren't such a risk as other sweets so regards to them being able to swallow them in safety
and everybody seems to like them. I visit every other Tuesday.
Now I would like to point out how wonderful the staff, the care and compassion is. Also respect and patience they show towards the residents, especially when sometimes dealing with a distressed person, likewise the residents seem to be in very good and caring hands and very happy and content!
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Review from Richard N (Son of Resident) published on 18 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mundy House provided a warm and welcoming environment, the rooms are relatively well appointed serving all my mothers basic needs, and encouraged her to bring in her own possessions to personalise her own space. The food is nutritious and every effort is made to cater to individuals with special dietary
needs. i.e providing regular snacks and drinks if any of the residents cannot eat a full meal or leave their room. The protocol regarding safeguarding is excellent, when my mother was unable to eave her room for many months; regular checks were made to ensure her wellbeing and safety. The staff did their best to support her during this time both practically and emotionally to try and keep her spirits up. The carers and the manager were caring and professional providing my mum with the best of both worlds, excellent professional care and at the same time providing her with the warmth of personal interaction. The manager was really caring and professional, trying to accommodate all of my mothers needs where possible and always interacting with her when he was on duty and taking a personal interest in her welfare. All the staff at the home were absolutely fantastic during my mothers last few days before she passed away, always ensuring that she was never left alone and providing emotional support me and my family. I could not have managed without them and I am eternally grateful.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Mundy House Care Home is calculated as follows: ( (585 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 609 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.