Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 220 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (220)

Total of 220, showing 181-200
9.9

Mundy House Care Home has a Review Score of 9.9 (9.943) out of 10, based on 43 reviews in the last 2 years. Over all time Mundy House Care Home has 220 reviews.

Overall Experience

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Date Published

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Review from Keith A (Son-in-law of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally impressed by the friendly, caring, professional staff and the way the whole care home is run, putting the needs of the residents as a priority and all areas being handled sympathetically and professionally.
All in all, it helps immensely to know, we can have total confidence with the way my
mother in law is being looked after.

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Review from Alfred F (Resident) published on 2 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident here for few months. I am quite happy here. Staff are really helpful and friendly. I am here for a rehabilitation. I am getting the right care here. Staff and management are really helpful to meet my needs.
I am 95 years old and I am still using internet and laptop. I am a member of
Tai Chi society. I do my exercise regularly here. The management provided all the facilities for me.

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Review from Graham F (Son of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more pleased how everybody at Mundy House looks after my Mum. Its long time since I have seen my mum so happy. Every service you could want is made available and she is very pleased with that.

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Review from Ray J (Brother of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service Mundy House provided was of excellent standard. They were compassionate, caring and always with a smile. Nothing was too much trouble for them and we were always consulted before any action was taken. We would recommend this home unreservedly.

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Review from Alan S (Son-in-law of Resident) published on 24 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law is in Mundy House last 6 years. She wishes to remain at Mundy House as she is happy. Her needs are met by the staff and she find all staff are helpful and friendly. She enjoys the company of the staff and other residents.

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Review from Anita O (Daughter of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mundy House for just over six and half years. She is very settled and Happy. Her all needs are met by the staff whom she finds very friendly and helpful. My mum enjoys the company of the staff and other residents and staff treated her with dignity and respect. I am very happy that
my mum is in Mundy House being looked after 24/7. Staff always contact me if they need me.

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Review from Claire H (Granddaughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care and support the staff have given my Nan and the reassurance our family have received since she moved in just a few weeks ago.
We couldn't be happier with how she has settled.
Thank You.

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Review from Paul H (Grandson of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having never had a relative in a care home before I didn't know what to expect on my first visit to see my nan. I was pleasantly surprised by how friendly and helpful all the staff were and how clean and tidy the home was. My nan seems very happy here and it was wonderful to see her smiling and laughing
again.

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Review from M H (Granddaughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After my Grandad passed away, we had to make the hard decision to move my Nan who has Alzheimer's into Mundy house. We were worried how she would take to the move, but she has settled in nicely and seems a lot calmer. The food and entertainment are excellent. I would like to thank the amazing staff
for the care they give her and making sure she is relaxed and happy! It is definitely a weight off of our family's minds to know that she is being cared for so well.

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Review from Geoff M (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had been a resident in Munday House for one year. She died on 2nd February 2017. We live in Durham so had to rely on a lot of phone calls and emails, But all members of staff have been excellent in regards getting mam to the phone, putting her music on for her. The attitude from all the staff
members has been marvellous.

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Review from Ellie G (Friend of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see such good interaction between not only the carers and patients, but amongst staff themselves, and the way they treat the friends and family too. Everyone was friendly and there is a genuine, community feeling which wouldn't be instilled in the care home if it wasn't for the carers. It
is reassuring to know that our loved ones are being looked after with quality care given to them physically and emotionally and that their private rooms are well facilitated and made as homely as possible whilst the communal rooms are a relaxed, comfortable environment.

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Review from Tereece H (Daughter-in-law of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House Care Centre has lived up to my expectations and more. I'd never, until now, been inside a care home and have been pleasantly surprised by the friendly and caring staff and the homely feel of Munday House. We were dreading putting my mother in law in there but now wish we had done it sooner.
She is so settled, is enjoying the activities, has a lovely room which is a mini version of the house she left behind and we have seen a more happy and humorous side to her in the last month! We can only put this down to seeing different people every day, being in a routine and the staff's efforts in making her feel comfortable. Thanks everyone at Munday House you are doing a wonderful job.

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Review from Gemma B (Granddaughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I come and visit my nan regularly, the staff are always helpful and welcoming, especially to my two young boys. Staff regularly put on entertainment for the residents and family are invited to join in.

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Review from D A (Son of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, whom is old, has settled in nicely in the home. She is basically happy with the help given in all matters as she is unable to do most things without assistance. She is, however, able to walk to the toilet with use of a frame provided, closely followed by a carer. She is also able to feed
herself. Her main event of the day is lunch and looks forward to it. As she is an insomniac mostly and only needs 4-5 hour's sleep, the night staff would need to be very watchful, as she hated the dark and having no company. The management are very friendly and helpful and will try to do all that is possible.

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Review from Reg R (Resident) assisted by family/friend published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found everyone welcoming, friendly and cheerful and the atmosphere calming and homely. I have felt very comfortable during my stay and all my visitors have felt the same way.

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Review from Peter J (Brother of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was placed in the home suffering from dementia and diabetes. Having lived alone for most of her life, she found it difficult to adjust to being with lots of people, but the staff were very patient and used to take her for walks most days to calm her. She got to know the staff really well and
they used to make a fuss of her. Towards the end of her life, when we visited, there was always two staff members in the room with her. The care and attention she received was excellent and you should be both pleased and proud of your staff.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, Peter for your kind words. Thank you for all staff at Mundy House for the right care they provided to our residents.

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Review from Susan C (Daughter of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 92 and has dementia and living on her own has caused her health to massively decline. She was taken to hospital as she had become very ill and after various assessments, they advised she needed full-time care. She was accepted by Mundy House but my mum was very distressed and confused, she
couldn't understand why she was there. The staff were excellent, they made her feel very welcome and knew just to how to make her feel safe and calm. She has been there just over a month now, her health has improved and the staff continue to reassure her and make her smile.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Susan. Mundy House team is happy to care for your Mother and make her smile everyday.

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Review from M T (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been on respite care a couple of times she has now become a resident. She has settled in very well and is more relaxed than I have seen her in years. She is always clean and happy. Dad is also a resident he was admitted a couple of weeks ago, he has found it more difficult to settle. The
managers and staff have been extremely supportive in helping with this transition. The care from the staff is wonderful they are all angels. At least my parents remain together I know they are safe and secure and well cared for, they will bever be lonely. Thank you.

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Review from Joy R (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been here at the home, I have noticed how much calmer she has become. This is due to the excellent care that my mum receives from all of the staff here.

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Review from Enea S (Son of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how well my mother was looked after in Mundy House Care Centre. I am very impressed with the general attitude of the staff. They are always very cheerful, very caring and always willing to help. The food and entertainment are also excellent. I wish my mother had been sent to Mundy
House Care Centre sooner. The general decor could probably so with some improvement but overall Mundy House Care Centre is excellent and I would not hesitate to recommend it to anyone.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Mundy House Care Home is calculated as follows: ( (488 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 513 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.