Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 222 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (222)

Total of 222, showing 161-180
9.9

Mundy House Care Home has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years. Over all time Mundy House Care Home has 222 reviews.

Overall Experience

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Date Published

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Review from Janice P (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very clean, staff are very friendly. My mum is looked after very well and nothing is any trouble.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janice for your kind words

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Review from Linda (Daughter-in-law of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House have always cared very well for my mother-in-law. She goes in regularly for respite care when my husband and I visit members of the family and when we go on holiday. She is always very happy to return.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words, Linda.

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Review from M L (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcomed with open arms, made very comfy. Manager and staff very friendly and try their best to meet any requests needed.
Staff pop in on a regular basis to have a chat and make sure all is well.
Rooms are lovely decorated and all lounges are of a high standard.
Would recommend Mundy House to anyone.
Thank
you.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Martin, for your kind words.

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Review from Tracy G (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I regularly visit our mother in Mundy House Care Centre. Daily one of us is here. We are extremely happy with the care being provided and cannot fault anything. Catering and housekeeping is above what we expected. Everything is kept lovely and clean but above all, it's the friendliness
and kindness of the staff that makes this such a happy place. They are all fantastic!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Tracey for your kind words

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Review from Barbara W (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a resident several times a week. The staff are friendly, helpful and very kind to residents in sometimes awkward circumstances. Mundy House is very clean and in good condition. The management is available to answer any queries if needed. After over 2 years of visiting Mundy House Care Centre,
I find visitors are always welcome and you can go anywhere and find the residents clean and well cared for.

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Review from David D (Son of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the deputy manager for her help when I was being interviewed by social workers regarding my mum. It has been a stressful time for me and my sister but the deputy manager was amazing. I would also like to thank the manager and her amazing team, they are a credit to your company
and I know my mum is in good hands.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you David for your kind comments.

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Review from A E (Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While staying in Mundy House I was treated with dignity and given excellent care by both management and staff and I would have no hesitation in recommending Munday House to any future clients.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you A E for your kind words and sharing your stay experience at Mundy House.

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Review from Linda C (Niece of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt on 3/1/2018. The home has recently been decorated and it was nice on entering the home. There was a sing-along whilst I was there and the atmosphere was lovely. All the staff were joining in (although still keeping a close eye on the residents) and doing their best to include them
individually by encouraging them to join in as best as they could. It was a pleasant afternoon.

Reply from JOSI GEORGE, Home Manager at Mundy House Care Home

Thank you Linda for your kind words

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Review from Yvonne T (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home from home, very caring, friendly staff. My family and I are always made to feel very welcome here. Well done.

Reply from JOSI GEORGE, Home Manager at Mundy House Care Home

Thank you Yvonne for your kind words and appreciation

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Review from John C (Nephew of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit, I found everything very good. The cleanliness was excellent and the staff all very friendly and caring.


The chap doing the entertainment was exceptional.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you John for your kind words

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Review from John B (Son of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home - My father is very well looked after. The staff - from the kitchen - senior care workers look after him very well. The manager and assistant manager always have time to talk to me about my dads care.

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Review from Robert W (Nephew of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff team do an amazing job and in my experience, treat residents and visitors alike with respect and dignity.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind words and support to Mundy House.

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Review from D M (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time of visiting Mundy House, you can feel the warmth, affection and caring attitude of the care team towards its residents and it has lived up to our first impression after six months stay by mum.


Mum has settled in really well, beyond our expectations. Well done team Mundy.

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Review from David G (Nephew of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle was 91 when he moved into Mundy House. His health was already deteriorating and he passed away after 4 months. The care, attention and empathy shown by the staff of Mundy House ensured his last days were as comfortable and as dignified as possible. Nothing was ever too much trouble and the
care given was always accompanied with a smile and a cheery disposition. Many thanks to the management and staff.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you David for your kind words.

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Review from P M (Daughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in Munday House a couple of months. I have found all the staff to be very friendly, helpful and dealt with any problems very promptly. They have also arranged for transport to the hospital and any doctor's visits. Management also arranged for Mum to have a recliner so she is more comfortable.
Catering staff are very good with foods that Mum may like. Cleaning staff have found missing laundry. Mum is only able to feed herself so all the staff are always ready to assist Mum when she needs it. Mum has fallen out of bed (she did at home) so she has now been given a bed with sides. Grounds are nice too.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments Pamela.

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Review from Scott H (Grandson of Resident) published on 11 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to everyone at Mundy House for providing a safe and caring environment for our Nanna. The staff are great and have made her feel comfortable and settled and I can't praise them enough. They treat her with dignity and compassion and we couldn't ask for more. The home overall is well
run, clean, and welcoming and we as a family feel lucky she is there.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Scott for your kind comments.

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Review from Tina T (Granddaughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nan seems really happy, she has been a resident for a year now and gets all the care she needs.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Tina for your kind comments.

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Review from Pauline D (Daughter-in-law of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for. The staff are very patient with her as her behaviour has been very challenging. She has a very healthy appetite and enjoys her meals. Thank you to all the staff at Mundy House for the care you give.

Reply from Josi Geroge, Home Manager at Mundy House Care Home

Thank you, Pauline, for your valuable comments.

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Review from Elaine R (Daughter of Resident) published on 28 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Mundy House for a month now. The staff have made my family feel very welcome and have worked with us as a team. My mother has now settled in very well and has become part of a bigger family, which my sister and I are very happy to be part of.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Elaine for your kind words. It's a pleasure to look after your Mum. Thanks for your family's great support to Mundy House.

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Review from Terri H (Daughter of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House are so caring and understanding. Does not matter when I turn up, they know where my mum is and how she is.
Very comforting as we are still in the settling in stage. But after three weeks we finally seem to be there. My mum is happy and gets lots of cuddles.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Mundy House Care Home is calculated as follows: ( (512 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 537 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.