Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 220 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (220)

Total of 220, showing 141-160
9.9

Mundy House Care Home has a Review Score of 9.9 (9.943) out of 10, based on 43 reviews in the last 2 years. Over all time Mundy House Care Home has 220 reviews.

Overall Experience

  • 169
  • 48
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Date Published

220
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Review from Eileen B (Sister of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever we visit there is nearly always something going on, karaoke, crafts, entertainment in the lounge.
The only negative thing is there are no facilities for residents in wheelchairs to have hair washed and blow-dried by the hairdresser who comes once a week.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Eileen for your kind words

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Review from Debbie C (Daughter of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Mundy House is very good. Mum is well looked after and her needs are more than met. My only thing that is an issue with Mum is she is constantly upset about having no money so maybe pretend money or vouchers that residents can have in purses would cover this. Very happy with staff.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Debbie for your kind words

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Review from Peter A (Son of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very glad my mum is staying here. She is well looked after and seems very happy. The staff are excellent and always make me welcome when I visit. There are no restrictions on visiting times which makes it very easy to pop in. All in all, I think Mundy House is first class.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your great comments Peter

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Review from Patricia F (Wife of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my husband well cared for and all the care he gets is very good. I would recommend it to anyone.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Patricia, for your kind words

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Review from Colin S (Son of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care home, staff and management!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Colin for your kind words

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Review from Gina C (Daughter of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received has been excellent. The staff are kind, caring and responsive, nothing is too much trouble. He always appears clean and contents the home is clean and there is always a happy atmosphere.

Reply from Mundy House Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from Angela A (Daughter of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in this home and is very safe and secure.
She is very well looked after and likes all her carers.

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Review from Charles W (Friend of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we came to visit this wonderful care home, we were warmly greeted and went into one of the lounges where great activities were going on with a fantastic singer who does the activities, all were really enjoying themselves. It was so lovely to see smiles on everyone's faces, some were dancing and
clapping along. The home is beautiful and the garden is stunning. We are very impressed with the staff and management. This home has a wonderful family atmosphere where nothing is too much trouble and people are made to feel welcome and cared for.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support.

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Review from Kelly D (Granddaughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my nan receives is brilliant, all staff are friendly and caring. I have no concerns for my nan whilst she is here.

Reply from Mundy House Home Manager at Mundy House Care Home

Thank you, Kelly, for your great comments.

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Review from Janet J (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were shown around before the resident joined. All the staff were very friendly and helpful and they answered all questions asked.
The staff know every resident by name and they are good at calming residents when upset and encourage them to interact and mix with each other.
Overall the care home
and it's staff are friendly, caring and supportive to both the residents and their families.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janet for your kind words.

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Review from C G (Relative of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has settled well in the years he has been here. Home has helped with medical professionals to treat his physical and psychological needs. He tends not to join in with activities as he enjoys his own company but he has full freedom to go out anytime.
Would recommend this home to others when
asked.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you C G for your kind words.

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Review from G S (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a lovely friendly happy place. I would be happy to live here as well. It's like a big happy family place. My mom is always clean and tidy and looked after well, she has got a lovely room overlooking a very nice and colourful garden.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you G S for your kind words.

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Review from Andrei P (Regular Volunteer) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following my visits, I found the care, attention and the overall attitude of the staff as friendly, helpful and the facilities of the house of a good standard.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from G W (Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time here has been very pleasant. The care and attention I have received have been wonderful. My time here has been very enjoyable.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you G W for your valuable comments.

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Review from P G (Resident) assisted by family/friend published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

More variety of food, especially daily dinners which are of a similar recipe which may not suit resident's choice.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you P G for your comments, we value your suggestions.

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Review from Nicole P (Granddaughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my Nan receives at Mundy House. The staff are very caring and friendly. The staff look after my Nan so well and she is so happy here.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Nicole for your kind words.

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Review from I C (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional approach from all members of staff to the welfare and needs of its residents. Presentation of it's residential and public rooms are of a high standard, together with it catering and welfare need deliver a commendable service to any resident. That resides at this property.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind words

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Review from Rosina C (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do like it here very much nothing's too much trouble for any of the staff. The food is good too.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Rosina for your kind words, we are here to support you.

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Review from Janice P (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very clean, staff are very friendly. My mum is looked after very well and nothing is any trouble.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janice for your kind words

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Review from Linda (Daughter-in-law of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House have always cared very well for my mother-in-law. She goes in regularly for respite care when my husband and I visit members of the family and when we go on holiday. She is always very happy to return.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words, Linda.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Mundy House Care Home is calculated as follows: ( (488 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 513 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.