Mundy House Care Home

Church Road, Basildon SS14 2EY
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10 228 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
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Care Provided by Mundy House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (228)

10

Mundy House Care Home has a Review Score of 10 (9.954) out of 10, based on 51 reviews in the last 2 years.
Over all time Mundy House Care Home has 228 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mundy House Care Home
  • 80
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Total of 228, showing 141-160
Review from A H (Granddaughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been extremely helpful. They have always ensured the needs of my Nan. They helped her to overcome her initial reluctance and settle in and join in to become a welcomed member of the Mundy House community. I can't speak highly enough of the care given to my Nan.
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Review from Margaret U (Daughter of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Mundy House for 13 months, during her settling in time staff were very patient and understanding of her anxiety. Mum is happy and is treated with kindness and dignity. I find staff welcoming, seniors and management are always willing to listen if l have any concerns.
I
am very happy with the care Mum receives at Mundy House and look forward to working closely with staff to ensure this continues.
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Review from Elizabeth M (Granddaughter of Resident) published on 17 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a home where the team really care and go out their way for the residents, they are full of heart and nothing was too much trouble for them always putting the needs of the residents first. We really appreciate the respect and care they gave our nan and will be eternally grateful for the level
of care, understanding, respect and support they gave my nan and the family.
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Review from Karen M (Niece of Resident) published on 7 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff welcome everyone who visits with a smile and there is a lovely ambience throughout. We have observed the care given to residents and always given with kindness and love. There is a natural buz and both residents and visitors are included in their activities if they wish. The kitchen staff
go out of their way to welcome everyone at any time of day.
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Review from B T (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother is getting. She is getting very anxious but they are doing all they can to help with the situation. There is always someone to talk to if we need it.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from L H (Resident) assisted by family/friend published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable. Staff were very helpful and friendly and made me feel welcome. Food and drink provided were very good. Activities and entertainment were good.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for the kind words.

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Review from Patricia B (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really wish my father had gone into the home sooner because he would have been so much happier but now his dementia and frailty is worse, he doesn't appreciate the care he is getting but we as a family do.
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Review from Christina R (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have nothing but praise for the way the staff have looked after my mother for the past year and a half.
There are a few things which could be better in her room such as a better functioning toilet and sink but overall this is a very good place for her to be.
We can come at any time of day and be
welcomed by the staff.
Always offered refreshments and a kind word.
Mum is happy, and although doesn't show much appreciation, is in the best place.
So glad we found Mundy House.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Christina, for your kind comments.

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Review from Eileen B (Sister of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever we visit there is nearly always something going on, karaoke, crafts, entertainment in the lounge.
The only negative thing is there are no facilities for residents in wheelchairs to have hair washed and blow-dried by the hairdresser who comes once a week.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Eileen for your kind words

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Review from Debbie C (Daughter of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Mundy House is very good. Mum is well looked after and her needs are more than met. My only thing that is an issue with Mum is she is constantly upset about having no money so maybe pretend money or vouchers that residents can have in purses would cover this. Very happy with staff.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Debbie for your kind words

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Review from Peter A (Son of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very glad my mum is staying here. She is well looked after and seems very happy. The staff are excellent and always make me welcome when I visit. There are no restrictions on visiting times which makes it very easy to pop in. All in all, I think Mundy House is first class.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your great comments Peter

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Review from Patricia F (Wife of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my husband well cared for and all the care he gets is very good. I would recommend it to anyone.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Patricia, for your kind words

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Review from Colin S (Son of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care home, staff and management!
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Colin for your kind words

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Review from Gina C (Daughter of Resident) published on 24 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father has received has been excellent. The staff are kind, caring and responsive, nothing is too much trouble. He always appears clean and contents the home is clean and there is always a happy atmosphere.
Reply from Mundy House Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from Angela A (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is in this home and is very safe and secure.
She is very well looked after and likes all her carers.
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Review from Charles W (Friend of Resident) published on 16 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we came to visit this wonderful care home, we were warmly greeted and went into one of the lounges where great activities were going on with a fantastic singer who does the activities, all were really enjoying themselves. It was so lovely to see smiles on everyone's faces, some were dancing and
clapping along. The home is beautiful and the garden is stunning. We are very impressed with the staff and management. This home has a wonderful family atmosphere where nothing is too much trouble and people are made to feel welcome and cared for.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support.

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Review from Kelly D (Granddaughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my nan receives is brilliant, all staff are friendly and caring. I have no concerns for my nan whilst she is here.
Reply from Mundy House Home Manager at Mundy House Care Home

Thank you, Kelly, for your great comments.

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Review from Janet J (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were shown around before the resident joined. All the staff were very friendly and helpful and they answered all questions asked.
The staff know every resident by name and they are good at calming residents when upset and encourage them to interact and mix with each other.
Overall the care home
and it's staff are friendly, caring and supportive to both the residents and their families.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janet for your kind words.

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Review from C G (Relative of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has settled well in the years he has been here. Home has helped with medical professionals to treat his physical and psychological needs. He tends not to join in with activities as he enjoys his own company but he has full freedom to go out anytime.
Would recommend this home to others when
asked.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you C G for your kind words.

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Review from G S (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely friendly happy place. I would be happy to live here as well. It's like a big happy family place. My mom is always clean and tidy and looked after well, she has got a lovely room overlooking a very nice and colourful garden.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you G S for your kind words.

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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Mundy House Care Home is calculated as follows: ( (585 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 609 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.