Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 222 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (222)

Total of 222, showing 101-120
9.9

Mundy House Care Home has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years. Over all time Mundy House Care Home has 222 reviews.

Overall Experience

  • 171
  • 48
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Date Published

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Review from Dave C (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team at Mundy House have been fantastic with regards to care for my Mum this month. I had my first visit since February after moving back to the UK and this was really well arranged. I felt that all COVID safety measures were followed and it was lovely to have half an hour with Mum,
too short of course but the rules need to be followed at this difficult time. Mum has had problems with her breathing for many years and these are now getting worse. She needed urgent care this week as her oxygen levels had got very low and the work that the manager did to get the right people to see Mum in the difficult time between Christmas and New Year and with all the COVID stuff going on, was marvellous. Mum’s care has been paramount in all of this and I feel she has been very well treated at a difficult time. I cannot recommend Mundy House any higher.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Dave, for your inspiring comments - we are here to care.

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Review from Denise B (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy with the care that dad receives at Mundy House, the atmosphere is welcoming and happy, staff make a point of getting to know you personally and are never too busy to deal with questions or queries. The activities and music sessions are engaging and staff make an effort to include
all residents. I would not hesitate to recommend this care home. Dad told me he now lives in a hotel with very nice food, praise indeed!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support. We all are trying our best during this difficult time, and your words truly inspire us.

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Review from Janice A (Daughter of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House have shown patience and understanding with my mother, who has been resident at the home for a few years now. I would definitely recommend this home to anyone with an elderly family member who may need care in the future.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Janice, for your kind words and support, this is truly inspiring.

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Review from Sharon H (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House has looked after my dearest mum for the past year, when my sister and I were told at Christmas that dear Mum was in the last few weeks of her life, that was such a shock to us, completely unexpected! But dearest Mum is still with us, despite COVID, she is still going strong, and I think
that is purely down to the superb care that Mundy House provides. The manager has also gone out of his way to try and find some way for my sister and I to visit Mum with COVID restrictions in place. Mundy House, the manager and all the dear carers are absolutely the very best!! I would not want my dear mum to be anywhere else.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind and inspiring comments about us, we will continue our care to all of our residents and this is really help us to go further. Once again thank you and your family for the great support that you've shown us.

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Review from Leshia C (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Munday House from hospital the day before Lockdown - This meant Mum and us as a family had little time to prepare for such a big change in her life. The home manager was fantastic in ensuring the move went as smooth as possible, his calm, professional attitude alongside his compassion
and empathy went a long way in putting our minds at rest! Mum has settled really well, watching her on the videos which the wonderful activities manager provides weekly has been enough to reassure me that Mum is happy and receiving care with just 'that little bit extra' which makes all the difference.
Watching staff interact and engage with all the residents is a sheer joy, watching the activities staff get everyone involved with the weekly 'sing-a-long' sessions makes my day!
During and after COVID we have been kept up to date with all the changes in line with government guidance and have been able to visit Mum with safe restrictions in place. Thank you Munday House staff - stay safe!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments and it is very much encouraging for us during this difficult time.

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Review from Molly M (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see my Mum today 15.7.2020. So pleased how the staff is looking after everyone in the home during this pandemic. Whenever I go and visit my Mum the staff are always so happy, friendly, and caring. Nothing seems to be too much trouble for the resident's needs. Well done to all the staff and management
and Mundy House. I am so pleased that my Mum is in the care of these people

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Review from Sylvia B (Wife of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I used to see my husband 3 times a week before the Coronavirus lockdown so it was lovely to see him after 3 months. I think they are all managing quite well under the conditions.

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Review from Gwen F (Friend of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mundy House always does a great job of looking after their residents, and in the present very difficult circumstances, the staff are really taking exceptional care. The regular Facebook updates show how well the residents are cared for and how happy they are. It's a pleasure to see when we are unable
to visit.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Gwen, for your great comment and it is really inspiring us at this difficult time.

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Review from J M (Son of Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last months in the care home. They have a great staff team there who treat residents with both dignity and respect.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind and inspiring comments.

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Review from C P (Brother of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a warm, friendly feeling and my brother was well cared for. The staff go that extra mile and show they have feelings for the patients.

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Review from B R (Brother of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff caring, professional and available. Facilities/atmosphere friendly, homely and pleasant.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your valuable comment and your support to Mundy House.

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Review from A L (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A positive, relaxed meeting. Honesty on both sides.

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Review from A K (Daughter of Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has taken some time to settle into the care home but has found the home to be very caring and the activities very good. Just having problems with the residents, as there is a good percentage of dementia, which we did not realise at the time of viewing the home. A little concern for my mum's stimulation
with conversation at times.

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Review from M F (Son of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the professionalism and friendliness of the staff.

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Review from Christine S (Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service is excellent, especially laundry and assistance with washing and dressing. The food is good. There is a relaxing atmosphere. The staff are very friendly, nothing is too much trouble.

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Review from Derek S (Friend of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend has been in Mundy House for some years now so I have good knowledge of the management and staff. I have seen them interacting with my friend and many other residents and they are always very professional and very caring in what sometimes can be challenging situations for them.
The home as
a 'resident centred' attitude in words and actions. Rooms are well maintained are there are a good range of activities for residents to participate in. Family/carers are regularly invited to sessions with managers where we are advised on developments in the home and where all questions and suggestions are encouraged. All the other families I have met speak highly of Mundy House. The management also has an 'open office door policy' for residents and families/carers and it is not unusual to see a resident just sitting in the office for a chat.
A well run and friendly place.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Derek, for your kind words to our home, this is really inspiring.

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Review from Tony W (Son of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 20 months at Mundy House up until her passing in October 2019. Narrowly missing her 100th Birthday. Like most people of her generation, she was against the idea of living in a care home and it proved very challenging for both myself and the manager and staff at Mundy House to get her
to accept that it was for the best. Everyone was on her side, not against her. Despite her disruptive behaviour in the early days, the staff persevered and Mum eventually settled and had a happy and settled time there. Everybody strived to make her life as happy and comfortable as possible. Myself and my wife cannot thank the staff at Mundy House enough for what they did for Mum. And yes, I would certainly recommend Mundy House to anybody looking for an extremely well-run care home.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Dear Tony, thank you for your inspiring comments about Mundy House. Its certainly a fuel to us to run forward. Thank you again.

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Review from Jane G (Stepdaughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were always friendly, kind and very caring. My stepdad was always treated with dignity and there was always plenty to eat. The rooms were kept very clean and cosy and he was always encouraged to join in the activities in the lounge. Nothing was too much trouble. The staff work so hard.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Jane, for your kind words and support to our staff.

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Review from Deborah B (Daughter of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twice this year my 90-year-old father has spent several weeks recuperating at Mundy House. First following a nasty fall and then after a bout of pneumonia. He received much loving care, attention, consideration and kindness. Both times he was brought back to mental and physical wellbeing and helped
to maintain his independence and return home. From the extremely hands-on, kind-hearted manager to the good-humoured carers, kitchen and cleaning staff, everyone plays their part. Relatives are visibly made welcome, not just with a cup of tea and cake but time and understanding are given for their needs too. This is invaluable at such times. My father loved spending time in the well-maintained garden and thoroughly enjoyed the varied plentiful food. The phrase he used himself was the atmosphere feels like a big family. I agree wholeheartedly. Singing, music, chatter and laughter abound and despite hard work and long hours, much effort is made by staff to make life as cheerful as it can be. I have no hesitation in recommending this home.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. This is an excellent comment about our family Home Mundy House. Yes, we are a big family. Thank you again.

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Review from S L (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mundy House only a few weeks after we have removed her from another home. This is an excellent run home where all her needs are met. The carers are very supportive, caring and always have time for a chat, nothing too much trouble, treating my mum like a person, not just another number.
My mum has a lot of health issues and since she has been in Mundy House there has been a significant improvement so thanks to the manager and the carers.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind words. This is really inspiring.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Mundy House Care Home is calculated as follows: ( (512 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 537 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.