Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 222 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (222)

Total of 222, showing 81-100
9.9

Mundy House Care Home has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years. Over all time Mundy House Care Home has 222 reviews.

Overall Experience

  • 171
  • 48
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Date Published

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Review from Jackie W (Granddaughter of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my grandmother has been exceptional. The staff are very professional and express humility when dealing with her everyday needs. She felt safe and secure in the homely environment created by the staff and was always in clean clothes and had a cup of tea at hand. Her final days were
peaceful and she passed with dignity. We are truly grateful to the care home and the staff.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Jackie for your kind comments on our care. This is truly inspirational

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Review from Gillian S (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family member, I can't find one fault with Mundy House. Great care and kindness. Never seen or heard any stress or upset. Efficiency from staff keeps residents safe. My loved one is always clean with a smile. Lovely clean and tidy bedroom, meals look delicious. They have sing songs, bing and entertainment
with a lovely garden to sit out in on sunny days. Tea trolley refreshments and safe night watch. Always updates from staff if you have ay worries. Lovely place. Top marks from my family. Thank you.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Gillian for your kind comment on our care, we try our best to provide care and a safe and comfortable environment for all our residents.

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Review from Andrew H (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Mundy House a very nice and friendly place that takes into account the needs of the residents and also the relatives.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Andrew, for a great review; it's much appreciated your comment on us.

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Review from L G (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is looked after well at Mundy House. We are grateful to Mundy House for all their help and kindness.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind review of us, we try our best to care for our residents.

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Review from Sophie C (Granddaughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Mundy House enough. The staff are brilliant and I know my nan is being cared for and is happy.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Sophie, for your kind comment on us, we are extremely happy to care for your nan.

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Review from Julie C (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything about this care home. The quality of the care and this staff are amazing. The manager is so caring, since this pandemic he has really kept us informed of everything that has been happening. He sends us weekly emails and lets us know how my mum is. He and his staff are always
there to speak to you if you have any concerns or worries. I look forward to my weekly FaceTime calls with Mum and the carer who helps with these is amazing also.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Julie, for your kind comment on us and thank you for your support to us as well

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Review from John P (Son of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was nice to sit and talk to Mum, it means so much to just be near her. She looks and talks ok, she was pleased to see me. I really enjoyed chatting with Mum, it means so much just sitting and being near her and talk, it seems such a long time since I sat and talked to her. I thank you ever so much
for letting us sit and chat.

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Review from J D (Partner of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with care. Listens to my phone calls and deals with anything I mention and keeps me updated regularly. Helps with any requests I may have.

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Review from J R (Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living in Munday House, I am very happy here.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, J R, for your great comment and we are happy to care for you, you are an amazing person, always positive and you enlighten our staff as well.

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Review from Eileen K (Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My very caring nurse assistant is excellent, always cheerful and keeps me comfortable! I visit the garden every day with a friend and we are supervised by our carer. I look forward to garden maintenance beginning now spring is here. A great place to relax.
My bed is comfortable and I have complete
confidence in the system of night call attention, when needed quickly.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Eileen for the kind comment on us. We try our best to make sure you are comfortable, safe and your needs are met as far as possible.

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Review from Terry B (Son of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, nothing is too much trouble for them.
Activities are excellent.
No complaints from Mum, so this is a bonus!
Well done Munday House staff.

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Review from Leeanne D (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at Mundy House Care Home do an exceptional job, even more so in the last year or so with the covid-19 pandemic. Staff have also been fantastic and reassuring, especially when Dad had a fall recently, I was kept well informed of the situation.
It's great that the families
get updates twice a week, usually on Mondays and Fridays. And if we have any concerns about our relatives the manager and the team are always there for advice and help.
Not only have they got the residents physical health and well being at heart, but also their mental health too, so important, especially when you live over 300 miles away from your relative!
The indoor visits are a must, and I know my sister and dad are so grateful to be able to get to see one another again, as social contact means so much to the residents in so many ways.
Keep up the fantastic work Mundy House, you all are so appreciated by all of us, residents and families. You are a credit to Larchwood care.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank You Leeanne, this is truly a great appreciation to Mundy House Team and we hold this to our heart.

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Review from Gary H (Son-in-law of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in the home for just over three years.
The staff are first class, cannot do enough for you.
Unfortunately my mother-in-law past away this month, February 2021.
The help and care for her was first class and kept us informed all the way.
The manager and his team, thank you for
all you have done.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Gary, for your kind review for us, this is truly an encouragement for all of us to continue our great care to all our residents.

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Review from Bill L (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Mundy House for over 3 years, whilst having quite severe dementia she also has quite severe mobility issues, the care she has received has been first class from the staff even before COVID times. Since COVID the staff have further stepped up and have quite frankly been
absolutely amazing. Communication with staff is key in these times where you cannot visit your loved one and again this is first class.
I would have no hesitation in recommending Mundy House

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Bill, for your great review and we all feel like a family and thank you for your understanding.

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Review from Lesley A (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this very difficult time the staff at Mundy House have been excellent with all the care they provide to my mother.
They always keep us informed every Friday with an update and if there are any concerns about my mother they do not hesitate and contact me straight away which I appreciate greatly.
A
very big thank you to the staff for everything.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Lesley, for your such an inspiring for us, we really appreciate it.

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Review from Tony M (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that Mum is with Mundy House. I cannot fault their service or commitment. The staff are hard-working and very caring. Keep up the fantastic job you are doing, and Thank you for all you do.

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Review from Stacey G (Granddaughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been placed at Mundy House for some weeks now. It has been a very difficult time with dementia, covid, lockdown and broken wrists. I have never felt comfortable with nan being away from us until now. It's very difficult not seeing her but I know she is in the best place with staff and other
residents. Roll on out of lockdown!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Stacey, for your kind words, we really appreciate it. We try our best to care your nan and we are getting knowing each other now. It is a pleasure talking to your nan as she has a great sense of humour. We love it in this tense time.

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Review from P M (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident for over 4 years and during that time she has received excellent care. The staff are friendly and always cheerful, happy to talk with me about Mum. There have been times when due to her condition, she has been challenging to care for but this amazing team take everything in their
stride. During this pandemic, they have always put Mum's interests first and keep me updated on a weekly basis. I cannot praise them enough.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, P M, for a great review, at this difficult time this truly inspires our team.

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Review from P S (Daughter of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in care for nearly 4-years. She is very well looked after. We have been kept in touch regularly during covid-19 as we cannot visit with all that is going on.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, P S, for your great comment, we always here to help.

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Review from Denise H (Daughter of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the weekly updates by email. Mundy House feels like one big family, who looks after our loved ones like they would their own parents/grandparents.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Denise, for your great comment, always here to help.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Mundy House Care Home is calculated as follows: ( (512 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 537 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.