Mundy House Care Home

Church Road, Basildon SS14 2EY
Review Us
10 228 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
Show Mundy House Care Home on the Map

Care Provided by Mundy House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mundy House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (228)

10

Mundy House Care Home has a Review Score of 10 (9.954) out of 10, based on 51 reviews in the last 2 years.
Over all time Mundy House Care Home has 228 reviews.

Overall Experience
  • 177
  • 48
  • 3
  • 0
  • 0
Date Published
  • 228
  • 18
  • 26
  • 51
  • 177
Reviewer Connection to Mundy House Care Home
  • 80
  • 37
  • 21
  • 21
  • 13
  • 8
  • 6
  • 6
  • 5
  • 4
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 228, showing 81-100
Review from J C (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has settled in really well and I find the staff caring and considerate. She is eating much better now and likes the food. She is also participating in some of the activities which I am really happy to see. The manager is really helpful and accomodating, which has made everything easier for my
brother and me.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you J C for your kind words, they are much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise P (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mundy House is highly recommended, patients are treated as individuals and with dignity. The management and staff are very approachable and very kind and helpful. The home is very safe and secure with wonderful facilities.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Denise, for your kind comment on our care and support, we really appreciate your kindness and understanding of us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G S (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The family are very happy with Mum's care that is provided and all the staff are lovely.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, G S, for your kind comment on us and we really appreciate your support to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara B (Daughter-in-law of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first visit to Munday House, as I live in Dorset. My daughter and I are very impressed with the facilities, the staff are lovely, friendly and attentive, and my father-in-law complimented the food too, saying he was fed well. He has a lovely room overlooking the garden, which is perfect as he was
always a keen gardener.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Barbara, for your kind words and it will inspire us and continue our great care to all our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen R (Son of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home feels very much like home from home, my mum has excellent care and we are always welcomed by the staff. I visit my mum weekly and am happy to help out where I can. My mum does have favourites here but all are very accommodating. Mum has also made good friends in both residents and staff.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Stephen, for your kind comments on us, we continue to care for all our residents and this is a real encouragement to all our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather R (Relative of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would 110% recommend Mundy House to everyone. The home is very welcoming, the staff are very attentive and always available to help out. My nan is being very well cared for and this means so much as we haven’t all been able to visit for so long. The photos I see of my nan are amazing. She is always
smiling and I am so grateful for the excellent care she receives. Thank you to everyone and I look forward to seeing my nan very soon.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Heather, for your kind words and we really appreciate it and continue our hard work.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie W (Granddaughter of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my grandmother has been exceptional. The staff are very professional and express humility when dealing with her everyday needs. She felt safe and secure in the homely environment created by the staff and was always in clean clothes and had a cup of tea at hand. Her final days were
peaceful and she passed with dignity. We are truly grateful to the care home and the staff.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Jackie for your kind comments on our care. This is truly inspirational

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian S (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family member, I can't find one fault with Mundy House. Great care and kindness. Never seen or heard any stress or upset. Efficiency from staff keeps residents safe. My loved one is always clean with a smile. Lovely clean and tidy bedroom, meals look delicious. They have sing songs, bing and entertainment
with a lovely garden to sit out in on sunny days. Tea trolley refreshments and safe night watch. Always updates from staff if you have ay worries. Lovely place. Top marks from my family. Thank you.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Gillian for your kind comment on our care, we try our best to provide care and a safe and comfortable environment for all our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew H (Son of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Mundy House a very nice and friendly place that takes into account the needs of the residents and also the relatives.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Andrew, for a great review; it's much appreciated your comment on us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is looked after well at Mundy House. We are grateful to Mundy House for all their help and kindness.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind review of us, we try our best to care for our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sophie C (Granddaughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not recommend Mundy House enough. The staff are brilliant and I know my nan is being cared for and is happy.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Sophie, for your kind comment on us, we are extremely happy to care for your nan.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault anything about this care home. The quality of the care and this staff are amazing. The manager is so caring, since this pandemic he has really kept us informed of everything that has been happening. He sends us weekly emails and lets us know how my mum is. He and his staff are always
there to speak to you if you have any concerns or worries. I look forward to my weekly FaceTime calls with Mum and the carer who helps with these is amazing also.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Julie, for your kind comment on us and thank you for your support to us as well

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John P (Son of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was nice to sit and talk to Mum, it means so much to just be near her. She looks and talks ok, she was pleased to see me. I really enjoyed chatting with Mum, it means so much just sitting and being near her and talk, it seems such a long time since I sat and talked to her. I thank you ever so much
for letting us sit and chat.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Partner of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with care. Listens to my phone calls and deals with anything I mention and keeps me updated regularly. Helps with any requests I may have.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living in Munday House, I am very happy here.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, J R, for your great comment and we are happy to care for you, you are an amazing person, always positive and you enlighten our staff as well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen K (Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My very caring nurse assistant is excellent, always cheerful and keeps me comfortable! I visit the garden every day with a friend and we are supervised by our carer. I look forward to garden maintenance beginning now spring is here. A great place to relax.
My bed is comfortable and I have complete
confidence in the system of night call attention, when needed quickly.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Eileen for the kind comment on us. We try our best to make sure you are comfortable, safe and your needs are met as far as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry B (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, nothing is too much trouble for them.
Activities are excellent.
No complaints from Mum, so this is a bonus!
Well done Munday House staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leeanne D (Daughter of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all the staff at Mundy House Care Home do an exceptional job, even more so in the last year or so with the covid-19 pandemic. Staff have also been fantastic and reassuring, especially when Dad had a fall recently, I was kept well informed of the situation.
It's great that the families
get updates twice a week, usually on Mondays and Fridays. And if we have any concerns about our relatives the manager and the team are always there for advice and help.
Not only have they got the residents physical health and well being at heart, but also their mental health too, so important, especially when you live over 300 miles away from your relative!
The indoor visits are a must, and I know my sister and dad are so grateful to be able to get to see one another again, as social contact means so much to the residents in so many ways.
Keep up the fantastic work Mundy House, you all are so appreciated by all of us, residents and families. You are a credit to Larchwood care.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank You Leeanne, this is truly a great appreciation to Mundy House Team and we hold this to our heart.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary H (Son-in-law of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was in the home for just over three years.
The staff are first class, cannot do enough for you.
Unfortunately my mother-in-law past away this month, February 2021.
The help and care for her was first class and kept us informed all the way.
The manager and his team, thank you for
all you have done.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Gary, for your kind review for us, this is truly an encouragement for all of us to continue our great care to all our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bill L (Son of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Mundy House for over 3 years, whilst having quite severe dementia she also has quite severe mobility issues, the care she has received has been first class from the staff even before COVID times. Since COVID the staff have further stepped up and have quite frankly been
absolutely amazing. Communication with staff is key in these times where you cannot visit your loved one and again this is first class.
I would have no hesitation in recommending Mundy House
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Bill, for your great review and we all feel like a family and thank you for your understanding.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Mundy House Care Home is calculated as follows: ( (585 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 609 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.