Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 222 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (222)

9.9

Mundy House Care Home has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years.
Over all time Mundy House Care Home has 222 reviews.

Overall Experience
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Date Published
  • 222
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Reviewer Connection to Mundy House Care Home
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Total of 222, showing 121-140
Review from I g (Son of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Mundy House for two and a half years. She took some time to settle, but with the help of the staff and management, she settled well. She is well cared for and seems happy and content. Thank you Mundy House.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. This really motivates us to continue our great care to everyone.

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Review from M C (Sister of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother seems as happy in the home as you can be. He is always looked after very well.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. We appreciate your support to us.

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Review from Barry F (Nephew of Resident) published on 13 September 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
My 88 year old aunt stayed here for two months after a hip operation. The staff were great and helped her with rest and exercise. The chef was also very helpful with Aunt's diet, nothing was too much trouble. Thank you Munday House.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Barry for your kind words. This means a lot to us.

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Review from M S (Niece of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt stayed in Mundy House for two weeks of respite care. She received excellent care for the time she was there. The staff were very kind and caring to her and she was very happy there. I would not hesitate to choose this home for her if she decided she needs full-time care.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments Maureen, we value your response.

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Review from Jean K (Partner of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner os here being well cared for.
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Review from V W (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Mundy House for two years. My auntie has been there for seven years and my mother-in-law for six months. I have found the care and support from management staff down to cleaners excellent. They seem to try to provide all the residents needs with what funds they have.
Overall the
standards are very, very good!
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from M R (Sister of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the excellent care my sister gets at this care home. The staff are all lovely and she is extremely well cared for.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Michelle, for your kind words.

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Review from Kate H (Daughter of Resident) published on 2 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum has been in Mundy House's care for two and a half years and we have only praise for the care she has received and is receiving. The staff are wonderful and no matter what time of day they always take time to talk to us and keep us updated on mum's health and general situation. Mum has recently
returned to Mundy House after a short spell in hospital and despite all our worst fears, we are amazed at her “recovery” as she continues to thrive under their care. The reassurance and confidence they have provided us with over the past couple of years has been priceless and we know Mum is happy and comfortable in Mundy House. Thank you to all of you-you deserve 10/10.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Kate for your inspiring comments

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Review from Barbara C (Wife of Resident) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is a new resident. He is happy and settling in nicely. The manager and staff are excellent. They are kind, caring and happy people.
There are many activities that stimulate and encourage him to be a little more independent.
Overall, the care, attention and respect he receives is excellent.
Visitors are made more than welcome anytime, any day. The home is clean and bright and the food is excellent (always a choice of menu).
A lovely place to be.
Reply from JOSI GEORGE, Home Manager at Mundy House Care Home

Thank you for your kind and valuable comments.

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Review from Ronald S (Resident) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff very helpful.
Amenities are quite good.
Warm and comfortable.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from Sandra S (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in hospital and then discharged to Mundy House.
He has been here now for 3 weeks.
During this time I have found the home to be very caring.
The staff cannot do enough for the residents and it is a welcoming and friendly atmosphere.
Whenever we visit we are made to feel welcome and
my father is very happy here.
I can highly recommend this home.
Reply from Mundy House Home Manager at Mundy House Care Home

Thank you, Sandra, for your kind words. We try our best to make sure that the residents are safe and happy.

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Review from Christine R (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No words can express our thanks to the management and staff at Mundy House. Not only do they look after the residents with such care, but they also take the families under their wings too. Mum's stay at Mundy House started in November 2016. She suffers from Vascular Dementia and wasn't safe in her own
home. A couple of weeks ago, mum was rushed to hospital after the staff found her one morning very unresponsive. When the doctors discharged her, we were worried that she would need a nursing home for palliative care.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments, its heart touching

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Review from Lynn L (Niece of Resident) published on 12 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle has been very happy at Mundy House. He has always been treated with dignity and respect. The staff are all very friendly and caring. If ever there has been a problem it has been dealt with promptly and efficiently. I am always kept informed of any health problems or other issues. I am confident
that he is being well cared for.
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Review from Carol L (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming, very attentive staff, always put the resident's needs first. Cosy atmosphere, overall very impressed with staff and management.
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Review from A H (Granddaughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been extremely helpful. They have always ensured the needs of my Nan. They helped her to overcome her initial reluctance and settle in and join in to become a welcomed member of the Mundy House community. I can't speak highly enough of the care given to my Nan.
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Review from Margaret U (Daughter of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Mundy House for 13 months, during her settling in time staff were very patient and understanding of her anxiety. Mum is happy and is treated with kindness and dignity. I find staff welcoming, seniors and management are always willing to listen if l have any concerns.
I
am very happy with the care Mum receives at Mundy House and look forward to working closely with staff to ensure this continues.
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Review from Elizabeth M (Granddaughter of Resident) published on 17 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a home where the team really care and go out their way for the residents, they are full of heart and nothing was too much trouble for them always putting the needs of the residents first. We really appreciate the respect and care they gave our nan and will be eternally grateful for the level
of care, understanding, respect and support they gave my nan and the family.
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Review from Karen M (Niece of Resident) published on 7 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff welcome everyone who visits with a smile and there is a lovely ambience throughout. We have observed the care given to residents and always given with kindness and love. There is a natural buz and both residents and visitors are included in their activities if they wish. The kitchen staff
go out of their way to welcome everyone at any time of day.
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Review from B T (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother is getting. She is getting very anxious but they are doing all they can to help with the situation. There is always someone to talk to if we need it.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.

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Review from L H (Resident) assisted by family/friend published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable. Staff were very helpful and friendly and made me feel welcome. Food and drink provided were very good. Activities and entertainment were good.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for the kind words.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Mundy House Care Home is calculated as follows: ( (512 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 537 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.