Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 222 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (222)

Total of 222, showing 41-60
9.9

Mundy House Care Home has a Review Score of 9.9 (9.946) out of 10, based on 45 reviews in the last 2 years. Over all time Mundy House Care Home has 222 reviews.

Overall Experience

  • 171
  • 48
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Date Published

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Review from Carole S (Sister of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my elder sister in Mundy House and cannot find any problems with anything there. Staff are 10/10, couldn't be faulted. The food looks fresh and appetising always. I help my sister to eat so see it myself. The manager is 10/10. She had a terrible chest infection but they still got the so well
for me. God save them all.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank You Carole for your kind comments on us, we try our best to look after everyone with us. You are always helpful and support us, we wait for your weekly visits.

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Review from Paul N (Stepson of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House has given my stepmum exceptional care throughout her stay there; she has been a resident for the past three and a half years.
All staff go above and beyond with care. When we visit, we are always greeted with friendliness, and nothing ever appears to be too much trouble.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, for a great review on us, much appreciate your honest views on us.

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Review from Ernie L (Husband of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care Mundy House provides my wife and she is very well cared for and looked after. I am very pleased about Mundy House and their care for the residents. Thank you to all staff and management.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for the great comment on us and your appreciation is much valued

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Review from Tina G (Daughter-in-law of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a successful respite stay, when the time came that mother-in-law needed a permanent residential place our first choice was Mundy House.
The care and patience of staff supporting her anxiety and dementia needs are excellent.
Where required community services are engaged, community and dementia
nurses, physiotherapy.
The weekly family emails with a personal update reassuring, as is the availability and communication with management.
We love seeing my mother-in-law and other residents enjoying life on social media posts.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words about us, we love and care for your mother-in-law and we do use the word 'love' instead of medication to comfort and reassure her. Thank you for your understanding and great comments on us.

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Review from M C (Respite Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They have been very helpful to me, gave my independence back.
I am very sad to leave because everyone has been very kind and helpful.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments on us, we will miss you and all the best in the rest of your life.

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Review from L W (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Mundy House for a couple of months. We are so pleased and really appreciate the staff's hard work and dedication. Mum is very well cared for and treated with respect. The staff build a good rapport with their residents. We are kept regularly informed and updated and contacted if
they have any concerns. We visit regularly, and the manager knows all Mum's next of kin by their first name. We feel very lucky to have found Mundy House.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your comments about us and we appreciate it.

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Review from T A (Daughter of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was staying at Mundy, she had dementia after arriving at the home. Mum's mental health improved and she began to eat again. They really cared for her and for the first time in a long time, I knew she was ok. The staff are all wonderful always have a smile and helpful. The manager gives 110%
and is so professional and caring I cannot say enough!
My Mum sadly died a few weeks ago and I genuinely felt sad she was no longer going to be at Mundy. She smiled every day and she enjoyed all the activities going on around her. I will miss seeing her online! But I will continue to follow Mundy! I will miss her smile a smile that reflected that she had no worries. You could not ask for more!
Thank you to everyone!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your great review on our care and we will miss your mum's smile and great character as well.

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Review from Kerry S (Niece of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've heard good things about Munday House before asking if they would take my auntie in. This place has far exceeded my expectations and I am so pleased my auntie is staying here.
She is so much happier here than in her last place and I and all her family feel this is her home for good. Her room is
lovely and was newly decorated before she went in, overlooking the lovely gardens, it's clean, tidy and the food is nice she said. The manager and staff members are fantastic, always happy, upbeat and friendly and I always see them communicating with the residents and doing activities, games and more. I recommend this place for your loved ones.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Kerry, this is truly an amazing review for us and it is reflecting what is Mundy House for our residents and families.

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Review from Mary M (Friend of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and very caring. The amazing range of activities and opportunities for residents is truly wonderful. The social media pages give a daily insight and are always positive and inspiring, and residents looking happy and engaged.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Mary for your wonderful comments on us, truly inspiring.

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Review from David W (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Mundy House in May 2022, when her health had deteriorated to the point that she could no longer live independently. We went to view a large number of care homes before settling on Mundy House - there was something just right about the home, its atmosphere of care, laughter and joy was
palpable and so different to all the others that we viewed.
Mundy House may not be the newest and brightest in terms of building fabric, but it was the best in terms of the atmosphere it strives to create and the focus on meeting an individual’s needs, through a difficult transition and acceptance of the new reality.
We are pleased that mum is being looked after in a safe, caring environment.
The care home leadership team have been so supportive in getting to know mum, encouraging her to participate in group activity and ensuring that she is mobilising whenever she can.
We know we made the right choice.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much David for a great review on us, we value your comments and continue our best care possible in a happy caring environment. Thank you for choosing Mundy House for Mum's care.

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Review from J N (Daughter of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful and caring manager, assistant manager and team of carers. We are sure all carers were carefully hand-picked. Every one of them showed genuine compassion for all residents.

Reply from Mundy House, Home Manager at Mundy House Care Home

Thank you for your kind comment on us, much appreciated.

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Review from B H (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank this home enough for the way Mum was treated. Unfortunately, she died in December. The care she received was outstanding. The carers were kind and loving towards her and also so kind to us, even when visiting during Covid was difficult. We were at ease knowing she was looked after so well.
Thank you.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support of our home.

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Review from Mark T (Son of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the team at Mundy House Care Centre. They have made the residents very comfortable and anticipate their needs. Nothing is too much trouble and they keep all of us relatives up to date with developments in the unit and individual updates. In addition, they have been excellent
at liaising with the hospital during my father's recent illness.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much Mark for your kind comments on us, this gives us more enthusiasm to provide more support to our residents.

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Review from Susan G (Son of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thought I would never get to the situation where I would put Dad in a care home. The staff at Mundy House made us feel welcome as a family and was fully understanding. The staff are professional, caring and friendly and are always willing to help with any situation. Always there to greet you with a
tea or coffee and biscuits. My mind is at rest knowing Dad is getting the care that he needs.

Reply from Home Manager at Mundy House Care Home

Thank you Susan for your great review of us. We are happy to welcome you and your family to Mundy House.

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Review from Stephen D (Husband of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Mundy House for a two-week respite stay for my wife.
This is the first time my wife has been in a residential home since her diagnosis of Alzheimer's 5 years ago. I was reluctant to leave her in a residential home, but due to the decline of Alzheimer's she is unable to travel and
my family wanted me to go on a family holiday.
I agreed for her to stay for 2 weeks.
I cannot thank the manager and staff enough, they sent texts to reassure me that she was OK. She was very happy and very well looked after.
I definitely will not feel reluctant to have her stay at Mundy House in the future. Again, thank you!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Stephen, it was a pleasure to look after your wife and meet your family. Your appreciation definitely inspires us.

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Review from Carole B (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Mundy House since the end of May this year. We found it hard to accept she could no longer care for herself at home and had reservations about putting her into Munday House, but she has a lovely room looking out onto the garden and, since she has been there, she has gained weight,
is becoming stronger and more independent and joins in with some of the activities. The staff are very friendly and take great care of her. We get weekly updates on her progress. Any issues she has had have been dealt with quickly.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your great comments Carole, much appreciated.

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Review from Carol G (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just visited my mother at Mundy House today, having been away it’s nice to come and find her in good health, well looked after, clean and happy, though she is now bed bound, she is safe, has good food, drinks and is still amongst the atmosphere of the home.
The staff are all excellent, friendly,
approachable and attentive, in the 5 years Mum has been a resident, I have always felt very confident in the staff and management of the home to do what is right for the individual residents. They go above and beyond and I have never had any issues. I definitely recommend Mundy House.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Carol for your heart touching comments on us, this is truly inspiring

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Review from Samantha W (Granddaughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad has been a resident of Mundy House for a few years now and has been very well looked after. My grandad now has a mobility scooter so has access to get out and about on his own terms. He's been given a safe space to park it up so it can be charged. Every week the management team will send
out weekly emails about the home and will add on updates on how my grandad is, if he's been out or if there are any problems. It's very personal which is a nice touch.
My grandad is always happy here and says he is very happy with the quality of care he receives, and so are we!

Reply from Mundy House, Home Manager at Mundy House Care Home

Thank you, Samantha, for your great review. We will continue our great work.

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Review from Julie B (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are extremely pleased that we made the decision to choose Mundy House for Mum it was a very big decision and the last resort. All the staff are absolutely lovely and you can tell they love their job the way they look after Mum and other residents. They do a lot of activities, they
have a lovely garden to sit in weather permitting and nothing is too much trouble. Regular updates via e-mail and social media - it’s lovely! I would highly recommend Mundy House a big shout out to the management, the staff are a credit to you.

Reply from Mundy House, Home Manager at Mundy House Care Home

Thank you Julie for your great comments on us, this is really an inspiration to all of us to continue our great work.

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Review from Jane R (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been difficult for my mother to adapt from being independent but lonely on her own since we lost Dad, but Mundy House Care Centre staff and facilities have won her over. She's gone from being unsociable to starting to revel in the activities and company of such caring staff and residents. Thank
you so much.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank You Jane for you kind comment on us, this is truly inspiring

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Mundy House Care Home is calculated as follows: ( (512 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 537 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.