Mundy House Care Home

Church Road, Basildon SS14 2EY
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10 229 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
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Care Provided by Mundy House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

fee may vary and can be negotiable depends on needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in Charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (229)

10

Mundy House Care Home has a Review Score of 10 (9.959) out of 10, based on 51 reviews in the last 2 years.
Over all time Mundy House Care Home has 229 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mundy House Care Home
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Total of 229, showing 41-60
Review from Alison P (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team at Mundy House care very much about all the residents and constantly looks at new things to enrich their lives. Dad is very happy and loves all the fuss he gets. He has made new friends and enjoys his days!
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you very much for your kind comments on us, we continue to provide the best care possible. We are a family and thank you for your kind support to us as well.
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Review from John B (Son of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care is in my opinion second to none, the team are always positive and upbeat, always looking out for the love ones, plus my mum is so happy, she says it is like home from home, which means it's home to her.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you, John, for your kind review on us, much appreciated and we are happy to look after Mum and she really loves the place, the people and the great food, we are a family.
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Review from Tony G (Son of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident at Mundy House as her dementia increased in Jan 2023. I visit often and all the staff are amazing, led by a great management team. Once I arrive at the home, I am free to visit my mum's room and get an update from any of the staff who all know who my mum is and that I am
her son. No request is too much trouble, from the endless teas and biscuits to an update on her well-being and activities. The quality of service my mum receives cannot be faulted and gives me immense peace of mind that she could not be in a better, safer and more caring care home. Great updates on social media as well.
Thank you to the management and the whole team.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you Tony for your kind words from your heart, we really appreciate your understanding and support to us, we are happy to welcome and action your suggestions anytime. we are happy to look after…read more
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Review from Sue G (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Mundy House for 3 years this year- after suffering memory problems, I was unable to fully give her the care she needed 24/7 and I really wouldn't want my mum anywhere else. The care has been exceptional, and the manager's door is always open for any concerns you may have.
My
mum looks upon Mundy House as her home now. Thanks to all the staff who help care for my mum. The food is really good, I assist my mum daily with her meals, which you always have a choice and always look very nutritious plus she still has her fish and chip Friday.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you Sue for your kind comments, it is a pleasure to look after Mum and thank you for your support. we are a family.
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Review from James G (Son of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum could not be happier than she is at Mundy House. I am happy with her care. The manager is always available and has a great team. The staff are welcoming, happy and helpful. I feel comforted by the weekly emails.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you, James, for your great comments on us, we are extremely happy to look after your loved ones, we are family.
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Review from J M (Niece of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a retired nurse I have worked and visited many care facilities over the years and Mundy House is by far the best I have ever experienced. I'm so glad my aunt is here.
All staff, regardless of their role at Mundy House, are hard working, kind and professional at all times, as visitors we are always
greeted by name.
The meals are delicious and she is really happy and well cared for. There are always activities going on which helps keep her stimulated.
The addition of Dementia education classes has been especially beneficial as it was offered to friends and family and extremely helpful. A service that they didn't have to offer us visitors, but Mundy House always goes the extra mile for its residents friends and family.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you for your kind comments on us and I am delighted to hear our Dementia awareness programme is welcomed by you and your family, we are still continuing this programme for friends and families.…read more
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Review from J H (Granddaughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was transferred here after safeguarding concerns from her previous care home. Before she came here she was in bed most of the time, not eating too well and we struggled to get a basic conversation from her. She has been in Mundy house for approximately 6 months and she's like a different person
for the better. She's hardly in bed, always smells fresh and clean, she's putting on weight but more than anything we can see our nan returning to how she used to be.
The staff are so lovely, hold lots of activities and events and really do care for all their residents and residents' family. I would 100% recommend.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you, thank you for reviewing Mundy House on carehome.co.uk and we are grateful to you for an honest review on us. This appreciation gives us more encouragement to move forward.
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Review from Carole S (Sister of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have my elder sister in Mundy House and cannot find any problems with anything there. Staff are 10/10, couldn't be faulted. The food looks fresh and appetising always. I help my sister to eat so see it myself. The manager is 10/10. She had a terrible chest infection but they still got the so well
for me. God save them all.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank You Carole for your kind comments on us, we try our best to look after everyone with us. You are always helpful and support us, we wait for your weekly visits.
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Review from Paul N (Stepson of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mundy House has given my stepmum exceptional care throughout her stay there; she has been a resident for the past three and a half years.
All staff go above and beyond with care. When we visit, we are always greeted with friendliness, and nothing ever appears to be too much trouble.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you, for a great review on us, much appreciate your honest views on us.
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Review from Ernie L (Husband of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with the care Mundy House provides my wife and she is very well cared for and looked after. I am very pleased about Mundy House and their care for the residents. Thank you to all staff and management.
Reply from Josi George, Home Manager at Mundy House Care Home
Thank you for the great comment on us and your appreciation is much valued
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Review from Tina G (Daughter-in-law of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a successful respite stay, when the time came that mother-in-law needed a permanent residential place our first choice was Mundy House.
The care and patience of staff supporting her anxiety and dementia needs are excellent.
Where required community services are engaged, community and dementia
nurses, physiotherapy.
The weekly family emails with a personal update reassuring, as is the availability and communication with management.
We love seeing my mother-in-law and other residents enjoying life on social media posts.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you for your kind words about us, we love and care for your mother-in-law and we do use the word 'love' instead of medication to comfort and reassure her. Thank you for your understanding and…read more
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Review from M C (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They have been very helpful to me, gave my independence back.
I am very sad to leave because everyone has been very kind and helpful.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you for your kind comments on us, we will miss you and all the best in the rest of your life.
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Review from L W (Daughter of Resident) published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been at Mundy House for a couple of months. We are so pleased and really appreciate the staff's hard work and dedication. Mum is very well cared for and treated with respect. The staff build a good rapport with their residents. We are kept regularly informed and updated and contacted if
they have any concerns. We visit regularly, and the manager knows all Mum's next of kin by their first name. We feel very lucky to have found Mundy House.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you for your comments about us and we appreciate it.
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Review from T A (Daughter of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was staying at Mundy, she had dementia after arriving at the home. Mum's mental health improved and she began to eat again. They really cared for her and for the first time in a long time, I knew she was ok. The staff are all wonderful always have a smile and helpful. The manager gives 110%
and is so professional and caring I cannot say enough!
My Mum sadly died a few weeks ago and I genuinely felt sad she was no longer going to be at Mundy. She smiled every day and she enjoyed all the activities going on around her. I will miss seeing her online! But I will continue to follow Mundy! I will miss her smile a smile that reflected that she had no worries. You could not ask for more!
Thank you to everyone!
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you for your great review on our care and we will miss your mum's smile and great character as well.
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Review from Kerry S (Niece of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've heard good things about Munday House before asking if they would take my auntie in. This place has far exceeded my expectations and I am so pleased my auntie is staying here.
She is so much happier here than in her last place and I and all her family feel this is her home for good. Her room is
lovely and was newly decorated before she went in, overlooking the lovely gardens, it's clean, tidy and the food is nice she said. The manager and staff members are fantastic, always happy, upbeat and friendly and I always see them communicating with the residents and doing activities, games and more. I recommend this place for your loved ones.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you Kerry, this is truly an amazing review for us and it is reflecting what is Mundy House for our residents and families.
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Review from Mary M (Friend of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly and very caring. The amazing range of activities and opportunities for residents is truly wonderful. The social media pages give a daily insight and are always positive and inspiring, and residents looking happy and engaged.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you Mary for your wonderful comments on us, truly inspiring.
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Review from David W (Son of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Mundy House in May 2022, when her health had deteriorated to the point that she could no longer live independently. We went to view a large number of care homes before settling on Mundy House - there was something just right about the home, its atmosphere of care, laughter and joy was
palpable and so different to all the others that we viewed.
Mundy House may not be the newest and brightest in terms of building fabric, but it was the best in terms of the atmosphere it strives to create and the focus on meeting an individual’s needs, through a difficult transition and acceptance of the new reality.
We are pleased that mum is being looked after in a safe, caring environment.
The care home leadership team have been so supportive in getting to know mum, encouraging her to participate in group activity and ensuring that she is mobilising whenever she can.
We know we made the right choice.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you very much David for a great review on us, we value your comments and continue our best care possible in a happy caring environment. Thank you for choosing Mundy House for Mum's care.
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Review from J N (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful and caring manager, assistant manager and team of carers. We are sure all carers were carefully hand-picked. Every one of them showed genuine compassion for all residents.
Reply from Mundy House, Home Manager at Mundy House Care Home
Thank you for your kind comment on us, much appreciated.
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Review from B H (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank this home enough for the way Mum was treated. Unfortunately, she died in December. The care she received was outstanding. The carers were kind and loving towards her and also so kind to us, even when visiting during Covid was difficult. We were at ease knowing she was looked after so well.
Thank you.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you for your kind words and support of our home.
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Review from Mark T (Son of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed with the team at Mundy House Care Centre. They have made the residents very comfortable and anticipate their needs. Nothing is too much trouble and they keep all of us relatives up to date with developments in the unit and individual updates. In addition, they have been excellent
at liaising with the hospital during my father's recent illness.
Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home
Thank you very much Mark for your kind comments on us, this gives us more enthusiasm to provide more support to our residents.
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Current Review Score: 10.0 (9.959)

Overview of Review Score

The Review Score of 10 (9.959) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.959 for Mundy House Care Home is calculated as follows: ( (588 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 609 Ratings = 4.959
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.