Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 220 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • PermaCare Limited

Person in charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Criteria

  • private, local authority NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (220)

Total of 220, showing 21-40
9.9

Mundy House Care Home has a Review Score of 9.9 (9.943) out of 10, based on 43 reviews in the last 2 years. Over all time Mundy House Care Home has 220 reviews.

Overall Experience

  • 169
  • 48
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Date Published

220
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Review from Deborah S (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, excellent, excellent, can't fault staff, facilities and care.
Mum is happy, clean and well cared for.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, that is a great appreciation, we will continue our journey and welcome you to the Mundy Family.

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Review from Susan F (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House is a lovely place to be for respite or permanent. Everyone is kind and helpful, and nothing is too much trouble. My mum is so much better since she came here, not just in herself but eating with encouragement from all the staff. We are all more than happy with the care and thoughtfulness
from all. Our mum came here for six weeks and stayed, and we believe this is the best place for her. She is very happy.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments about us. We are glad to look after your mum, and we will continue our great care - we are family.

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Review from B W (Sister-in-law of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very pleasant and friendly. All areas clean and tidy.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us, much appreciated.

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Review from I W (Brother-in-law of Resident) assisted by family/friend published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager very friendly and helpful. Well maintained throughout.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your comments on us, we will continue to provide the great care.

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Review from Cheltsey E (Granddaughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has been amazing at cheering Nan up over the course of her time there and never underestimates her. It has been a wonderful place to visit always so warm and friendly from all of the staff. Cannot recommend enough.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us, our Home is a family Home and we will continue our great work.

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Review from Tracy E (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give a big shout-out to all the staff especially the staff member who has worked very closely with my mum of late as she had been very down and was not mixing or leaving her room. She has given Mum her mojo back with lots of patience and love.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind words on us, we will continue to work positively and your mum is now more vibrant and socialising and very active in our various programmes.

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Review from Hazel B (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be more pleased with the positive difference Mundy House has made to my mother in a matter of just a few weeks and is due in no small part to the kindness, professionalism and understanding of all the staff as well as the excellent facilities.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your valuable comments on us, we appreciate your support to us and we will continue the great work and we are all family.

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Review from Bob S (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a First Responder and a GP Surgery Manager, I have been to many care homes. I am most impressed with the standards of excellence by all at Mundy House. A most welcoming feeling, clean, caring and very well-run facility. It is run like a family home, care for residents is second to none. It is a pleasure
visiting the home where my mother is a resident. Peace of mind for my wife and I as we know she is safe and well looked after. I feel completely at ease that she is cared for by Mundy House. They also make the families of the residents feel part of their community. Keep up the good work to all of the staff - from the top to the bottom. Well Done.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Bob for a heart-touching review on us, we will continue our care for all of our residents and as I always say and you said, we are a family.

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Review from Ashleigh G (Granddaughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to the home around a month ago. She was very anxious and unsettled to be moving into a home but the staff at Mundy House have worked tirelessly to reassure her and ensure she is as happy as she can be. In particular, three members of staff have been outstanding, they have shown Nan patience,
respect and kindness in making her feel welcome and included each and every day. Nan is much happier there now and enjoys the entertainment - especially when there is a singer. The carers are all so friendly and make us as visitors feel welcome. Also, we love the social media page where photos and videos are uploaded of the activities that the residents get involved in!

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Ashleigh for your kind words on us, we will continue to provide the best care possible and you and your family, are always welcome as we are a family.

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Review from Alison P (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team at Mundy House care very much about all the residents and constantly looks at new things to enrich their lives. Dad is very happy and loves all the fuss he gets. He has made new friends and enjoys his days!

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you very much for your kind comments on us, we continue to provide the best care possible. We are a family and thank you for your kind support to us as well.

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Review from John B (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is in my opinion second to none, the team are always positive and upbeat, always looking out for the love ones, plus my mum is so happy, she says it is like home from home, which means it's home to her.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, John, for your kind review on us, much appreciated and we are happy to look after Mum and she really loves the place, the people and the great food, we are a family.

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Review from Tony G (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Mundy House as her dementia increased in Jan 2023. I visit often and all the staff are amazing, led by a great management team. Once I arrive at the home, I am free to visit my mum's room and get an update from any of the staff who all know who my mum is and that I am
her son. No request is too much trouble, from the endless teas and biscuits to an update on her well-being and activities. The quality of service my mum receives cannot be faulted and gives me immense peace of mind that she could not be in a better, safer and more caring care home. Great updates on social media as well.
Thank you to the management and the whole team.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Tony for your kind words from your heart, we really appreciate your understanding and support to us, we are happy to welcome and action your suggestions anytime. we are happy to look after your loved ones, we are a family.

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Review from Sue G (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Mundy House for 3 years this year- after suffering memory problems, I was unable to fully give her the care she needed 24/7 and I really wouldn't want my mum anywhere else. The care has been exceptional, and the manager's door is always open for any concerns you may have.
My
mum looks upon Mundy House as her home now. Thanks to all the staff who help care for my mum. The food is really good, I assist my mum daily with her meals, which you always have a choice and always look very nutritious plus she still has her fish and chip Friday.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Sue for your kind comments, it is a pleasure to look after Mum and thank you for your support. we are a family.

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Review from James G (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum could not be happier than she is at Mundy House. I am happy with her care. The manager is always available and has a great team. The staff are welcoming, happy and helpful. I feel comforted by the weekly emails.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, James, for your great comments on us, we are extremely happy to look after your loved ones, we are family.

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Review from Pamela A (Friend of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found this to be a truly amazing home for our very dear old family friend. Wasn't sure upon first arrival seeing a 1960s utilitarian building but once inside, wow, what a surprise! Laughter, singing, and clapping, the lounge full of residents together with friendly, happy and caring staff all
enjoying their day together. No institutional smells, no gloomy or discontented staff, just a joyous atmosphere every single week when we visit. Always different events going on for everyone who wishes, to join in but anyone who wants a little quiet time out, are encouraged to do just that with conscientious staff members checking in with them every so often to ensure their well-being is being met. Truly an amazing staff group, ably and brilliantly led by the management. Many congratulations and grateful thanks, to every one of you.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Pam for your great comments on us, this is really uplifting our morale and soul, we are here for our residents, thank you for your visits and support to us always, we are a family.

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Review from J M (Niece of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a retired nurse I have worked and visited many care facilities over the years and Mundy House is by far the best I have ever experienced. I'm so glad my aunt is here.
All staff, regardless of their role at Mundy House, are hard working, kind and professional at all times, as visitors we are always
greeted by name.
The meals are delicious and she is really happy and well cared for. There are always activities going on which helps keep her stimulated.
The addition of Dementia education classes has been especially beneficial as it was offered to friends and family and extremely helpful. A service that they didn't have to offer us visitors, but Mundy House always goes the extra mile for its residents friends and family.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us and I am delighted to hear our Dementia awareness programme is welcomed by you and your family, we are still continuing this programme for friends and families. it is a pleasure to look after our residents.

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Review from Christine C (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident of Mundy House for 7 years now.
We cannot thank the manager and all the staff enough for looking after our mum so well.
The caring, kindness and support Mum and all the family are shown is unbelievable.
Thank you so much to you all.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Christine for your kind words and support to us and your support to your mum, making her life more lively with her favourite Irish music and Chas and Dave songs. we are very grateful to you too.

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Review from J H (Granddaughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was transferred here after safeguarding concerns from her previous care home. Before she came here she was in bed most of the time, not eating too well and we struggled to get a basic conversation from her. She has been in Mundy house for approximately 6 months and she's like a different person
for the better. She's hardly in bed, always smells fresh and clean, she's putting on weight but more than anything we can see our nan returning to how she used to be.
The staff are so lovely, hold lots of activities and events and really do care for all their residents and residents' family. I would 100% recommend.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, thank you for reviewing Mundy House on carehome.co.uk and we are grateful to you for an honest review on us. This appreciation gives us more encouragement to move forward.

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Review from Carole S (Sister of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my elder sister in Mundy House and cannot find any problems with anything there. Staff are 10/10, couldn't be faulted. The food looks fresh and appetising always. I help my sister to eat so see it myself. The manager is 10/10. She had a terrible chest infection but they still got the so well
for me. God save them all.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank You Carole for your kind comments on us, we try our best to look after everyone with us. You are always helpful and support us, we wait for your weekly visits.

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Review from Paul N (Stepson of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House has given my stepmum exceptional care throughout her stay there; she has been a resident for the past three and a half years.
All staff go above and beyond with care. When we visit, we are always greeted with friendliness, and nothing ever appears to be too much trouble.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, for a great review on us, much appreciate your honest views on us.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Mundy House Care Home is calculated as follows: ( (488 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 513 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.