Oakdale is a delightful home in Benfleet, Essex providing care and support for up to 27 older people with or without dementia.
The home is conveniently located close to the local town with good public transport links.
The house is continuously refurbished to provide a friendly, warm and homely environment.
There are 2 spacious lounges (including a Bar) and a dining area for residents and their families to enjoy and a...
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,200 - £1,500
- Self-Funded Residential Dementia Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Dementia Care: £1,200 - £1,500
Fees are determined on an assessment of individual level of need and the room available/required.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Abode Care Homes
- Private Owned
Person in charge
- Melanie Tucknott (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are always welcome at Oakdale. Due to protective mealtimes all the team ask is that you avoid visiting between 12pm to 1:30pm and 5pm to 6pm. You are always welcome to join your loved ones for a meal.
Parking
- Oakdale have 2 parking spaces to the front of the building and a small car park for 3 cars at the rear of the building. Alternatively there are no restrictions on the main road outside the home or on the road to the side. There is a car park at the council offices a few minutes walk away.
Oakdale Care Home Reviews (110)
Oakdale Care Home has a Review Score of 9.9 (9.856) out of 10, based on 39 reviews in the last 2 years.
Over all time Oakdale Care Home has 110 reviews.
I have volunteered here for a little over 3 months. I help with activities mainly but will help in other ways if asked to. I find it a warm and friendly home where I feel I am accepted & valued and fit in with the team here. I'm not after a job but somewhere I can come and help when I'm able to and it works for me and the home.
Thank you so very much Cheryl, your support is amazing, the clients get so much from your presence, patience and kindness. We love having you here with us.
My Dad has also now become a resident here too, which is confirmation of our satisfaction of this Carehome.
When we visit we are treated as family or old friends by all of the staff, they are very respectful.
Thank you so much for your lovely words, its a pleasure to look after both Mum and Dad, you are an amazingly supportive family.
It was a very difficult decision putting my mum into care, I had looked after her since Lockdown and could no longer cope as her altzeimers got increasingly worse. With the help of my family we found Oakdale and have been relieved and pleased that she has settled in well and is being well cared for by all the staff. Many thanks to all the team for their professionalism, dedication and wonderful work they all do.
Thank you so very much for your kinds words means a lot
The staff are great very friendly and caring my mum is cared for very well great facilities nice and clean am always updated as to what is going on very happy that I feel my mum is well looked after they have a lot of activities for everyone to join in
Thank you for your kind words, it means a lot to the whole team.
Every member of the team treats my father with dignity and respect. They take the time to get to know him as a person - his preferences, his routines, It's clear that they genuinely care, and that means everything to us.
The communication with our family has also been excellent. We're always kept informed, and any questions or concerns are handled quickly and professionally. It gives us real peace of mind knowing he is in such capable and caring hands.
The home itself is warm, welcoming, and always clean, creating a comfortable and safe environment. Most importantly, my father feels happy and secure there - and that speaks volumes.
Thank you to the entire team for the wonderful work you do every day.
Thank you so much for your lovely words, it means a lot to the whole team.
I have found all staff very friendly and attentive to my mum, I put my mum in for rest bite one day a month . My mum has dementia and altzeimers she seems to relax when in the home , at first she was very nervous but now seems to recognise the building.
Thank you for your kind words, and thank you for choosing Oakdale.
The best part of Oakdale is that it's a real family. The residents are happy, visitors always welcome and management very helpful and knowledgeable. Oakdale has not only looked after my dad but have helped me through tough times with dad.
Thank you for your lovely words, we are so lucky that you both are part of our Family.
We moved Mum here a year ago from another home she had been in for 3 years. We searched and visited many back in 2022 but somehow Oakdale slipped through the net or she would have been here 4 years ago. We cant fault it one jot and would highly recommend it.
Thank u so much Jon for your kind words myself and the team really appreciate your feedback and support.
They work hard to tailor their care to what my mum wanted and to accommodate her medical needs.
All of mum's visitors are always welcomed warmly by the team. I am confident my mum is well cared for and Oakdale seems a happy place
Thank you so much for your kind words they are very much appreciated, we continue to strive for a real family feel here at Oakdale.
Earlier this year, my brother, sister and I arranged respite care at Oakdale for our mum, Sally. Mum was there for eight weeks and was looked after very well. The food was plentiful and there were indoor and outdoor activities for the residents. The staff are lovely (and some have been there for years, which speaks volumes). Oakdale has a very 'family' feel to it and we were always made to feel very welcome when visiting. I wouldn't hesitate in recommending Oakdale to others.
Thank you so very much for your kind words, we are a real family, and will always strive for perfection in whatever we do. i will share with the team your comments this means a lot to us.
The care home are welcoming, caring, friendly and informative, nothing is too much trouble. From day 1 I felt like I knew them all well as they appear like one 'big family'. Its nice to see the same people consistently. Residents are treated with respect and dignity.
Thank you for your kind words, it means a lot to the whole team.
It was a refuge when needed. I live alone and fell and shattered my right shoulder in 4 places and also broke my wrist. I've been unable to look after myself and have come in for respite and rehab. The care has been good and staff have been kind & considerate. They are helping me to keep mobile with the intention of getting home again.
Thank you for your lovely words, and for choosing Oakdale, its a pleasure to have you here and to support you.
I really recommend Oakdale Care Home. Staff and management are all approachable and caring to relatives as well as being very kind and caring to the residents. Staff have so much patience and genuinely care about the residents. Oakdale have given me peace of mind when leaving my mum there as I know she will be happy and well looked after. Thank you.
Thank you so much Carole for your kind words, we work hard to ensure we are a real family, all who visit, live and work here.
I cannot fault the staff how they are with the residents and how accommodating the management are in people attending. Oakdale have been a god send to me as I work full time and was unable to leave my mum along during the day. It was never too much trouble to ask at late notice. They always accommodated a space for mum.
Not only are all the staff lovely and kind to the residents they all seem happy amongst themselves and in their job which creates a really good feeling in the home.
I recommend Oakdale more than 100% and wholeheartedly thank them for being so amazing, kind and genuinely caring.
Thank you so very much Lesley for your kind words, we wish you and mum all the very best in the future our door is always open if you need us in the future Mel xx
First class care home and first class people.
Thank you so very much John for your kind words means a lot to myself and the team, you are such a huge support to us and a very valued member of our Oakdale family.
My Mum was sadly not at Oakdale for long as she passed away. However the staff at Oakdale were amazing looking after her to the very end. Their kindness and dedication cannot be equalled. We were always made to feel welcome and knew that as we went home Mum would be well looked after.
Thank you for your kind words. It was a pleasure to care for your mum and have you all part of our Oakdale Family.
I recently went to a garden fete at Oakdale, and it was great. So well organised, residents and visitors were really looked after. There was a delicious BBQ, all the drinks you wanted. Entertainment, raffles, lucky dip etc., was all good fun. The staff worked so hard - nothing too much trouble, they were on hand to care for all residents - and visitors! Well organised, well done!
Thank you for your lovely words and thank you for choosing Oakdale.
I stayed at Oakdale for 2 weeks for respite care after being very unwell since the beginning of the year. I was treated very well with help and kindness. Everyone works so hard to provide special care for all residents, whether short or long-term requirements. Thank you to everyone.
Thank you so much for your lovey kind words, the whole team enjoyed looking after you, you are more than welcome back any time
My mum always looks happy and well cared for, and the staff are friendly, caring and well trained. Mum settled in really quickly, enjoys all the varied activities on offer, and she never asks to go home. The staff also know my dad and family well from our visits, and they include us in decision-making and always make us feel part of the Oakdale family.
Thank you so very much for your kind words, we are so pleased that you feel mum is well cared for, your support is amazing as a family, we appreciate all you do as well to support us.
Me and my family are very pleased with mum's care, staff are very helpful and friendly. Mum is very happy at Oakdale, mum loves the trips out plus being in the garden.
Thank you for your kind words, we have loved this summer going out for our trips, linking in with the community can be so beneficial to us all
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2020- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Organiser: Oakdale Care HomeDate: 15 August 2026
Awards / Recognitions (5)
- Recipient: Oakdale Care HomeDate: Friday 31 Oct 2025
- Recipient: Oakdale Care HomeDate: Wednesday 30 Jun 2021
- Recipient: Oakdale Care HomeDate: Monday 15 Feb 2016
Meet the Team (3)
Melanie has been the Registered Home manager at Oakdale since 2007 and has worked in Social care since she was 16 years old. She is very passionate about Dementia and End of Life care. Melanie completed a Diploma in Dementia Care and is proud to say that she was part of the first-ever group called Cohort 1 in the movement of 'My Home Life' in which she participated for over 3 years, this is now countrywide.
Silvia started at Oakdale in 2005 as a Senior Carer, in 2009 she became Deputy Manager and then in 2021 advanced to Registered Home Manager along with Melanie. Silvia's passion for Care and those she cares for is second to none, and you will always find her supporting on the floor, alongside the carers, instead of the office, as this is where she prefers to be.
Tracy started as part time in the newly formed home administrator role at Oakdale in 2016, progressing to full time and then to a Senior position in 2022 where she also supports the Other Admins and our Head Office in the Abode care Homes group. Tracy won Support Person of the Year at the Annual awards ceremony in 2019.
Frequently Asked Questions about Oakdale Care Home
What types of Care is Oakdale Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakdale Care Home have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Oakdale Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oakdale Care Home to the centre of Benfleet?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
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