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Excelcare Okeley Care Home

Corporation Road, Chelmsford, Essex CM1 2AR
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He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.

Okeley Care Centre is registered with the Care Quality Commission for the...  

Care Provided by Excelcare Okeley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,650£1,550 - £1,650
Residential Dementia Care£1,600 - £1,700£1,600 - £1,700

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Gibbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (84)

Parking

  • Ample free parking is available at the front of the home.

Excelcare Okeley Care Home Reviews (183)

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9.7

Excelcare Okeley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 62 reviews in the last 2 years. Over all time Excelcare Okeley Care Home has 183 reviews.

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Showing 183 reviews matching selected criteria
Review from Jean D (Sister-in-law of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience
Natasha is always very helpful and always makes us very welcome
Vera is very happy, and always praising staff, they really are very devoted to their jobs

Its always a pleasure to visit Okeley.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for your wonderful 5-star review.

We are delighted to hear that Natasha always makes you feel so welcome and supported during your visits. It means a lot to us to know that Vera is happy and speaks so highly of our team, as her wellbeing and happiness are at the heart of...  

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Review from S I (Daughter of Resident) published on 6 August 2026 Submitted via Website
Overall Experience
My Father was evicted from another care home (no fault of his own), Okeley were the only home to have the foresight and empathy to look beyond the manufactured notes and actually assess my Father on his own merit.
This is down to the frankly AMAZING care home manager ( Hayley) and her team, Angela and Denisa.
This home and it's incredibly hard working staff( shout out to Mohomed and lovely Am), have restored my faith in humanity.

My Father is now, healthier and more importantly happier and it's all down to Okeley. If I could give 11 stars out of 10 I would, a care home should be exactly that and under the strong management of Hayley this is exactly what it is..... Thank you Okeley.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for your incredibly kind words and for taking the time to share your experience.

We are truly humbled by your review. It means a great deal to know that your father has settled well with us and that he is now healthier, happier, and receiving the care and support he deserves....  

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Review from Hope L (Granddaughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

Very happy with the care given to my grandfather all his needs met and veryhappy he is near the garden so he can enjoy the gardens and have a smoke as he used to enjoy gardening so he is very happy

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for your wonderful 5-star review. We are delighted to hear that your grandfather is happy and that all of his needs are being met.

It is especially lovely to know that being close to the garden has made such a positive difference to his daily life. We understand how important it...  

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Review from Elliott L (Son-in-law of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience

My father in law seems to be looked after well and has put on weight and looks better as he was not eating properly before he came here. All the staff seem pleasant and are very patient and kind to residents.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for your wonderful fivestar review. Were delighted to hear that your fatherinlaw is looking healthier and feeling better since coming to us. Our team works hard to create a caring, patient, and supportive environment for every resident, so your kind words mean a great deal. Its a privilege to look after him.

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Review from Russell M (Son of Resident) published on 15 July 2026 Submitted via Website
Overall Experience

Staff are brilliant throughout. And very kind, polite and helpful. Very clean place. Dad seems very happy here. Entertainment seems to be good for residents. Overall I would recommend this place to anybody who has someone to need it

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for your wonderful 5-star review. We are delighted to hear that your dad is happy with us and that you have found our team to be kind, polite, helpful, and supportive.

It's also lovely to know that you appreciate the cleanliness of our home and the variety of entertainment and...  

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Review from D R (Wife of Resident) published on 7 July 2026 Submitted via Website
Overall Experience
My husband was in this care home for 2 years.
I want to say a huge thank you to the unsung hero's. The laundry staff, the cleaners.
When my husband passed they were there for me also the senior care person who was on nights when my husband passed.
Not one carer in my husband's dementia floor offered condolences when my husband passed.

Thank the lord my darling husband is at peace and away from Okeley care home.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to share your feedback. We are deeply sorry for the loss of your husband and extend our sincere condolences to you.

We appreciate your kind words about our laundry and housekeeping teams, as well as the senior member of staff who supported you during such a difficult...  

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Review from D N (Son-in-law of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

My father in law has been in Okeley for 3 months, he is very happy and very well cared for. We viewed quite a few care homes but knew straight away this was the top of our list. He calls it his home already, which makes us very happy knowing he is being very well cared for and gives us peace of mind.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for sharing your lovely feedback. Were delighted to hear that your fatherinlaw has settled in so well and already feels at home that truly means a great deal to us. Knowing he is happy, comfortable, and well cared for is exactly what we strive for, and its wonderful to hear that...  

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Review from Carlton B (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Generally good, nursing staff work hard, always nice coming onto reception - warm feeling. Cleanliness in mum's room could be improved, surfaces and particularly bedding with her stoma. Food leave a lot to be desired at times, and is often cold and bland. Still little understanding of foods mum should not be served

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

welcome when arriving at reception. Creating a positive atmosphere is important to us, and its encouraging to know this comes across.

We also appreciate your honest comments regarding the cleanliness of your mums room and the concerns around her bedding and stoma care. Your feedback is...  

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Review from R M (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Kind caring staff looking after both mum and dad.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for your kind words and for taking the time to leave a review. Were so pleased to hear that our team has been caring and supportive while looking after both your mum and dad. Knowing that families feel reassured and wellsupported means a great deal to us. We truly appreciate your feedback.

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Review from S A (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Overall Okeley is a great care home, run and staffed by a dedicated team. The management team been fantastic, always supportive and addressed any concerns/issues immediately. All staff have always been welcoming and friendly. The home has a lovely atmosphere and is kept spotlessly clean on the whole - although I feel that my mum's room could be kept cleaner, i.e. sticky surfaces and more attention to bed linen changes due to her particular issues. Activities team are amazing and always encourages participation. Food needs addressing, more variety needed.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to share such a thoughtful and detailed review. We're delighted to hear that you feel Okeley is a great home and that our dedicated team, including management, has been supportive, responsive, and welcoming. Creating a warm atmosphere and maintaining high standards of...  

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Review from Tracey Q (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Such a lovely home, always welcoming and kind. My grandmother is very happy here.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for your wonderful 5star review. Were so pleased to hear that you find our home welcoming and kind, and it means so much to know your grandmother is happy here. Our team works hard to create a caring, homely environment, and your feedback truly brightens our day.

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Review from Melanie M (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for your lovely feedback. Were truly honoured to have cared for your nan over the past four years. Knowing she feels safe, supported, and well looked after means everything to us. Our team will be delighted to hear your kind words. Were committed to continuing to provide the highest standard of care for her.

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Review from Sue G (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

My 93 year old mother seems to be settled and happy to be here. Staff are so kind and caring and always have time to make her feel valued. She has been resident for 4 years plus and we have not seen the need to consider moving her. I am happy for her to remain here until the end of her days as her needs are met extremely well.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for sharing such a heartfelt review. It means a great deal to our whole team. Were delighted to hear that your mother feels settled, valued, and well cared for creating a supportive and nurturing environment is at the heart of everything we do.

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Review from C W (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

I have found the care home very welcoming and very homely. All the staff are cheerful and helpful. My mum has settled in very well and I can see she is being well looked after.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for your lovely feedback. Were delighted to hear that youve found the home welcoming and homely, and that our teams cheerful, helpful approach has stood out. Its wonderful to know your mum has settled in so well and that you feel confident in the care shes receiving. Your trust means a great deal to us.

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Review from Wendy F (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

My mum has been here for the last 4 weeks. She has been treated well by all the staff and is loving staying here. It feels like home with lovely company.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for sharing this wonderful feedback. Were delighted to hear that your mum has felt so at home during her stay. Our team works hard to create a welcoming, comfortable environment, and it means a great deal to know shes enjoying the company and feeling well cared for. We truly appreciate your kind words and your trust in us.

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Review from Denice N (Daughter of Resident) published on 5 June 2026 Submitted via Website
Overall Experience

My dad moved to Okeley care home on the 17th March 2026 we visited many care homes at least twice to get a feel of the care homes and to see if any were a suitable place for him, as soon as we stepped into Okeley and met the manager the carers and admin they put our minds at rest straight away, we went on a tour of the home and to see his room and knew straight away this would be the care home suitable for my dad, the care everyone shows to residents is just lovely to see, from not just the carers but management, receptionist, laundry staff, chefs, handy man etc you can tell they all love their jobs. When filling in this review I asked my dad's opinion on the care home and he told me what rating to give I think the outcome speaks for itself. If you are looking for a care home I would totally recommend Okeley without hesitation, the compassion, kindness and care is second to none, and we have great peace of mind knowing my dad is well cared for and in my dads own words "I love it here"

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to all of us at Okeley. Welcoming your dad into our home has been a pleasure, and we're delighted to hear that you felt reassured from the moment you first visited.

Hearing that your...  

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Review from Mark G (Friend of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

Fab staff, great activities, very clean, great food.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for your generous 5-star review. Our staff take great pride in creating a safe, welcoming environment, and your recognition means the world to them.

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Review from Dee W (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Dad has experienced many health issues since he moved in November 2025, and overall the care and empathy has been excellent. Recently challenging due to UTI delerium but some of the carers like Tilly have been wonderful to reassure dad and look after him. Tolu and Nimmy are also great with Dad. We are also reassured by the presence of Mohammed, Mary, Sanjanan, Carmen and Shirleen. There is one carer that isn't as good with his bedside manner, but overall the experience has been positive. Just to add, Karen on reception is lovely and a credit to Okeley. Thank you to the team!

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
We're truly grateful that you took the time to share your experience.

It means a great deal to hear that your dad has felt supported, especially through the more challenging moments. The team will be delighted to know their care and reassurance have made a positive difference. We're also very...  

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Review from J L (Friend of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

Lovely care home, clean, well organised and staff are friendly.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team,

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family

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Review from Matilda G (Friend of Resident) published on 18 March 2026 Submitted via Postal Card
Overall Experience

Kind, caring staff from reception to carers to management. Activities amazing, always something going on. Clean and tidy, meals varied and to a high standard.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to leave a wonderful 5 * review. Our team work hard to create a warm and friendly environment we will be sure to share your kind thoughts with everyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Okeley Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Okeley Care Home.

Meet the Team (1)

Hayley Gibbs
Hayley GibbsJob Title:Home ManagerJoined: 2020

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.

I enjoy making people happy and comfortable and creating

memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.

The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family

Frequently Asked Questions about Excelcare Okeley Care Home

What types of Care is Excelcare Okeley Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare Okeley Care Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Excelcare Okeley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Excelcare Okeley Care Home to the centre of Chelmsford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Okeley Care Home to verify any information. View our terms and conditions. Excelcare Okeley Care Home has an Enhanced Service -more info.