Silvanna Court

84 Runwell Road, Wickford SS11 7HR
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9.7 127 Reviews
  • Silvanna Court, Wickford
Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including those living with dementia. The home's amenities and homely décor ensure that residents have a comfortable and welcoming environment in which to live.

In addition to the secure courtyard where residents can sit and chat and enjoy the summer with pleasant potted plants and hanging baskets, there is also a new innovation. This year there is a mini allotment for residents to grow their own produce, a welcome addition for residents to become involved in and then to enjoy the ultimate in home grown vegetables.

Silvanna Court hosts the Wickford area Alzheimer’s Society support group, which is designed to help local relatives, friends and carers of people with any form of dementia.

The support group is open to anyone who needs support, advice or information on dementia related matters, be they emotional, medical, and financial or just need of a sympathetic ear.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1510
  • Self-Funded Residential Dementia Care: £1200 – £1510
  • RESPITE Self-Funded Residential Care: £1300 – £1610
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1610

These prices are only a guideline, please contact Silvanna Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Floma Febre (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Silvanna Court Reviews (127)

9.7

Silvanna Court has a Review Score of 9.7 (9.741) out of 10, based on 27 reviews in the last 2 years.
Over all time Silvanna Court has 127 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Silvanna Court
  • 56
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Total of 127, showing 1-20
Review from Wendy P (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has Alzheimer's and vascular dementia he's been in Silvanna Court for 15 months now and the care he has received has been amazing. Recently my dad has been really ill and not only have the staff been so kind and caring to him, They've also provided support to me and my sister The manager and
assistant manager are visible constantly, the senior nursing staff go above and beyond as do the carers who have been amazing and so attentive. Everybody that works at Silvanna Court and at Rumwood homes are really professional, the care they provide is brilliant. I cannot recommend the home highly enough. Thank you for everything you do for my dad.
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Review from L H (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mum passed away the 2nd of June she was treated like a queen the care she received for her final days was beyond words. The care nobody could have done more staff was coming in and I know my mum was loved
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Review from Brian D (Nephew of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt stayed at Silvanna Court for 1 month following major hip surgery. Whilst looking for a care home Silvanna Court was the one that had the best reviews. Having made an appointment and then viewing the home the initial impression was WOW! The receptionist was welcoming and knowledgeable.
A tour
of the Care Home, after a detailed briefing, was very impressive. Whilst on the tour a number of staff in passing always greeted and the environment was conducive to being very relaxed and homely - not run as a business. My Aunt's stay was thoroughly enjoyable having meals served fresh and tasty akin to a 5-star restaurant.
The Carers were exactly as their title caring, respectful and attentive. She could have not asked for anything better. She has been home now for the past two weeks and misses the company/friendship of some residents and the staff at Silvanna Court. Thank you to the Manager, staff and Carers of Silvanna Court for making my Aunt's stay comfortable and happy.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thankyou so much for this feedback so lovely to hear you had a good experience I will pass your lovely feedback over to the team

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Review from D R (Son of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are kind, caring, patient and do a great job of looking after my father. They are quick to spot medical issues, which are then quickly dealt with. My father says he likes the food at the home, and he is settled and happy there.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you So much for this feedback, I will pass your kind comments back to the staff on duty.

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Review from Tony B (Son of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mother passed away in Silvanna Court on 29th Sept. 2024.
She has spent 5 and a half years in there.
She was always happy and when asked if she was ok would say 'What's not to like'.
She was always happy with the food and said that the staff were all lovely and friendly. Unfortunately, she
developed dementia over the last couple of years but remained happy.
There were always activities involving the residents. This also included trips out in the minibus, usually including lunch.
The staff were always friendly towards me and any problems were quickly addressed.
The care they showed her over the last week of her life was greatly appreciated.
I would not hesitate in recommending Silvanna Court to anyone looking to place their loved ones.
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Review from Viv D (Friend of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited one of the residents of Silvanna Court (for the fourth time in recent months) yesterday. Two other friends accompanied me, one of whom the resident has known for more than 70 years. As always we were welcomed. Tea and biscuits were bought for us and a little later we all sat in the reception
lounge where we took some photos of us all. Other staff also came to chat making for a very friendly and relaxed atmosphere. There is a genuine caring feel to the home, making it feel like 'home' rather than a business.
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Review from Hazel C (Daughter-in-law of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Silvanna's staff really go the extra mile to make this a family-orientated home. They encourage lasting friendships between residents and treat the residents with dignity and care. The activities are very well thought through, encouraging inclusivity for all. Thank you to the manager and superb staff
at Silvanna, you are all wonderful!
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your kind words, it's our pleasure to look after your dad. I will pass on your message to all the staff.

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Review from Casey S (Son of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy staff who are great. Always taking great care of Dad.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your feedback. Much appreciated and I will be sure to inform the staff of this review.

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Review from Debbie A (Daughter of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Silvanna Court since 2022.
The staff and management are absolutely amazing. I receive regular updates either by phone or in person on how Mum is doing or for any concerns that may have occurred. It gives Mum and the family peace of mind that she really is being cared for
and all her needs met without delay.
The daily activities are brilliant, there is always something for everyone to enjoy, the staff and the management all get involved and really know each and every resident. There are regular trips out and walks in the nearby park.
The food menu is good with daily choices and each occasion is marked by wonderful decorations throughout the home.
I can't praise the staff and management enough. I feel blessed to have found such a friendly and caring home for my mum.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you so much for this feedback, it's such a pleasure to take care of mum and we are thrilled you are happy with the service we provide.

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Review from S W (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The enthusiasm and general positivity of staff at this welcoming care home are fantastic as is the level of care they provide for residents. As a family, we have also felt cared for and supported through the experience of our relative moving in and of her changing needs being identified and met. Families
are kept well informed and invited to become involved in some of the amazing range of activities in which residents can take part.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you so much for this feedback and your lovely comment.

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Review from J W (Resident) assisted by family/friend published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Socialising with staff and residents. Staff make me feel happy and encourage me to join in activities. I am happy with the meals. My relatives are also encouraged to join in with residents.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thankyou for your feedback I will inform the staff of your feedback.

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Review from M B (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems very happy and benefits from the variety of activities provided. The staff always seem pleasant and approachable. I always feel welcome to visit my dad at any time, this was important to me and our family as we like to visit daily when possible. I hope my dad continues to be happy here. Thank
you.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thankyou for your feedback. I will let the staff know your feedback.

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Review from L T (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since July 2024.
We have found the staff and managers to be friendly and caring. Mum's health and medication are informed by telephone and any concerns are discussed.
Extremely satisfied with the home.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you so much for your review, I will pass on your kind words to our staff. It is our pleasure to care for Mum.

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Review from S W (Son-in-law of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Silvanna Court is a care home of exceptional quality. 'Issues' with my mother-in-law are always developing but they are 'on it'! They have robust systems to ensure she is well cared for in every way. High-quality carers are backed up by excellent supervisors and management. But beyond that, the home
is brimming with caring enthusiasm that delivers endless opportunities for stimulating activities. Employees must go home exhausted!
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you so much for your kind words. We appreciate your review and support. I will pass on these wonderful comments to all the staff

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Review from G F (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is very good, the staff are fantastic and go a long way to assist with my Mother, and she's very appreciated. As a family, we would highly recommend this place.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your feedback. I will share your lovely comments with our staff.

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Review from David K (Son of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is fine. The staff are good. The food is really good as mum said so.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thankyou for your feedback. I will be sure to feedback to the staff.

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Review from Owen S (Son-in-law of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Silvanna Court in December. She has spent two and a half years at another care home where she was happy and well cared for, unfortunately, her circumstances changed. She has dementia and is still fairly bright and mobile.
The care she has received at Silvanna has been excellent
she has settled in well and the carers are lovely.
It's fantastic that they bring in children to read to the residents amongst other forms of stimulation. We are delighted she is at Silvanna Court, it is a notch above as a care home.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you so much for your feedback, I will be sure to pass your lovely comments back to the staff, they will be thrilled.

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Review from Jane M (Granddaughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for Grandad has been outstanding.
Lovely care home, inclusive always.
Lovely events going on that relatives can take part in.
Well done, guys.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your kind words and feedback; we look forward to seeing you at more of our events. I will pass on your feedback to our staff. It's our pleasure to take care of your grandad.

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Review from Karen S (Niece of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle is very happy with the care at Silvanna Court.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your feedback. It's a pleasure to take care of your uncle.

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Review from B F (Friend of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very nice facility all-round.
Reply from Marina Hudspeth, Home Manager at Silvanna Court

Thank you for your feedback; I will be sure to pass on your feedback to the staff.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Silvanna Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Silvanna Court is calculated as follows: ( (244 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 321 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silvanna Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Joseph

Joseph Febre

Job Title: Home Manager Joined: 2010

With over 15 years of dedicated experience in the care industry, I began my career as a Care Assistant and steadily progressed through roles including Care Team Leader, Deputy Manager, and ultimately Registered Manager.


My journey has been shaped by hard work, compassion, and a commitment to delivering outstanding care. In recognition of my dedication, I was honoured with the Managing Director’s Award in 2024.


I treat every resident as if they were a member of my own family. I firmly believe that challenges are part of the journey and an opportunity for growth. My top priority is always the safety, well-being, and happiness of those under my care. I am committed to treating all residents with dignity and respect, ensuring they feel valued, comfortable, and truly cared for.

Louise

Louise Wilkinson

Job Title: Deputy Manager Joined: 2016

Hi, I’m Louise, and I’ve had the privilege of serving as the Deputy Manager at Silvanna Court for the past 8 years. It’s a joy to be part of such a happy home, where I can contribute to making a positive difference in our residents’ daily lives. I love being sociable and am truly honoured to be part of the Silvanna Court family.


When I’m not at work, I enjoy indulging my passions. I’m an avid traveller, ticking off destinations from my bucket list whenever I can. A fun fact about me? I have an impressive collection of 124 rubber ducks! I also love watching crime shows and spending time in the kitchen, especially when it comes to baking cakes. Life is about embracing the little things that bring happiness, and I aim to bring that spirit into everything I do at Silvanna Court.

Leanne

Leanne Rowe

Job Title: Home Administrator Joined: 2008

Hello! My name is Leanne, and I’ve been proudly serving as the Administrator at Silvanna Court for 16 years. Working here is more than just a job—it’s an honour. I genuinely love our residents, and the opportunity to make a positive difference in their daily lives is the most rewarding aspect of what I do.


My journey with Runwood Homes began when I was just 16 years old, and over the years, I’ve grown personally and professionally within this incredible company. One of my proudest achievements is becoming a mum, which has enriched my life in so many ways.


Outside of work, I’m a passionate Lego collector and builder, enjoying the creativity and focus it brings. I also love cooking up delicious meals and playing football, which keeps me active and energized. Life is about finding joy in every moment, and I strive to bring that same energy and positivity to my role at Silvanna Court every day.

Victoria

Victoria Idowu

Job Title: Care Team Leader Joined: 2022

Hi, I’m Victoria, and I’ve been a Care Team Leader at Silvanna Court for the past 18 months. It’s an honour to share and experience life with our wonderful residents, and I cherish the time I spend with them.


Outside of work, I find peace and inspiration in sitting by the sea, enjoying the calming rhythm of the waves. I’m also an avid reader, and I love getting lost in a good book. Being part of the Silvanna Court team allows me to bring compassion and dedication to those I care for every day, which is truly rewarding.

Deby

Deby Barrick

Job Title: Lifestyle Coordinator Joined: 2007

With 17 years of dedicated service, I take great pride in my role as a Lifestyle Coordinator. Every day brings the joy of seeing our residents happy, smiling, and truly enjoying life. It’s a privilege to create moments that brighten their days and enhance their well-being.


Outside of work, my greatest achievements are personal: being a proud mum and fulfilling the dream of owning my own home. I lead an active and adventurous life, with the unique skills of water skiing, and driving cars, motorbikes, and even speedboats.


In my free time, I love walking with my dog, spending cherished moments with friends, and enjoying holidays that rejuvenate the soul. Life is all about balance, and I embrace every aspect of it with enthusiasm and gratitude.

Sandra

Sandra Ward

Job Title: Care Assistant Joined: 2020

Hi, I’m Sandra, and I’ve been a proud carer at Silvanna Court for the past 4 years. Caring for people is my passion, and I find immense joy in making a positive impact on the lives of our residents every day.


Outside of work, I love travelling and going on holiday, exploring new places, and creating cherished memories. Spending time with my family and my beloved dog is a big part of my life, and it brings me so much happiness.


Being part of the Silvanna Court team is truly fulfilling, and I’m grateful to be able to do what I love every day.

Frequently Asked Questions about Silvanna Court

What types of Care is Silvanna Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silvanna Court have?

There are 83 Single Rooms.

What are the Facilities & Services at Silvanna Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silvanna Court to the centre of Wickford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silvanna Court to verify any information. View our terms and conditions. Silvanna Court has an Enhanced Service - more info.