St Mary's Court Care Home

Deanery Hill, Bocking, Braintree CM7 5SR

St Mary's Court is a purpose-built care home with four separate units. Cedar Unit cares for older people with high dependency nursing needs. Beech and Ash Units specialise in care for younger adults with dementia. Oak Unit provides personal care and support for older people with dementia.

The Manager is a highly qualified and experienced registered nurse and staff benefit further from the flexibility of an in-house trainer. The culture of Kindness, Comfort and Respect forms an important part of all staff training, induction and supervision.

All rooms are generous in size, single occupancy, and have an en-suite toilet and shower facility.

There is a variety of day space on all units, and extensive, accessible, secure gardens which are regularly enjoyed by residents.

There is a minibus and several escorted excursions are organised each week.

There is a Bistro onsite which is free of charge to residents.

Group: Sonnet Care Homes (Essex) Ltd

Person in charge: Terri Pike (Home Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Multiple Sclerosis • Neuropathic • Orthopaedic • Stroke

Admission Information: Ages 40+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

St Mary's Court Care Home is located on Deanery Hill in a prominent position close to the centre of Bocking Village.

Visiting:

Family and friends always receive a warm welcome and there are no restrictions on visiting times.

Parking:

There is ample parking on site.

Latest Care Quality Commission* Report on St Mary's Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for St Mary's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for St Mary's Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.838 for St Mary's Court Care Home is calculated as follows: ( (271 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.611 Points relating to the number of positive Reviews for St Mary's Court Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 11 Reviews ÷ 18 Target = 0.611

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 St Mary's Court Care Home has a Review Score of 9.4 (9.449) from 27 Reviews


Average Ratings

  • Excellent
    24
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Mary's Court Care Home?

  • Extremely LIKELY
    26
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Mary's Court Care Home

  • Daughter of Resident/Service User
    11
  • Sister of Resident/Service User
    5
  • Nephew of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • more

Everyone at St Mary's Court are wonderful. My mother feels safe and happy, which is the most important thing. As soon as you enter St Mary's you feel welcomed. It's spotlessly clean and the food looks great.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My sister was treated with such kindness, understanding, patience and care, I could not have wished for anymore during her very short stay. I will always be very grateful to St Mary's Court.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

St. Mary's Court is a very friendly home and all the staff are caring and helpful. My Mother in Law always looks comfortable and clean when I visit and when she needs help with anything, the staff respond quickly and cheerfully. The doctor is always called if there are any health issues.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has been in Dementia care for about two years (having previously been at a sister care home for five years,) and throughout has received the best possible level of care.
All the staff are genuinely dedicated, very caring and compassionate towards her, giving her the reassurance that she constantly needs. As sad as it is seeing her limited ability to care for herself I feel she is as happy as she can be in her secure and well cared for environment.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother is a resident at St Mary's Court Care Home, she is well looked after by great staff who have her best interests at heart. Whenever my cousin or myself visit Beach Unit there is a very welcoming environment with lots of activities going on. I find the staff to be professional and friendly in their dealings with residents and visitors.Her room is kept clean and tidy. The gardens are very pleasant and my mum enjoys sitting outside watching her grandchildren play when they visit. My cousin and I are very happy we found this home for my mum she is very happy here.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I am very impressed with the staff and the high level of care provided at this home.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

We continue to be very happy with the care Mum receives at St Mary's Court Care Home. There is always a happy atmosphere from reception through to caring staff.

We love going to 'The Bistro' with Mum as this feels like we're going to the coffee shop like we used to. There have been four great events since July on the grounds. The summer fete and seaside day were really good. So nice to see so many residents and their families enjoying it. The catering especially the fish and chips were superb.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

St Mary's Court Care Home has Care with a capital 'C'.

An amazing team of people who work with love and compassion not only to the residents but their families also. My sister has been at St Mary's Court Care Home three and a half years. In that time she has enjoyed so many of the activities that provided a real home from home that St Mary's Court Care Home provides.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the care and the loving environment my sister receives.
The staff are open and honest about her well being.
Always informed if there is any change in my sister's condition.
Could not wish for a better care home regarding my sister.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt was admitted to St Mary's Court in May 2017 after her daughter and myself had visited several care homes. Our choice of St Mary's proved to be a good one. I cannot speak too highly of the home. It is set in lovely grounds where residents can walk and the home is spotlessly clean. The staff are friendly and very caring and always ready to speak with relatives. My aunt loves the food and enjoys the many activities which that the home arranges including weekly bus outings. Residents' own rooms are lovely and have en-suite showers. All residents are very safe and both her daughter and myself are very happy with all aspects of her care.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

From entering the building you are made to feel welcome. The unit Oak in which my aunt is superb in all ways. The staff are caring observant, helpful and always on hand to look after their charges. My aunt has settled well and looks 100% better than when she arrived. Everything she needs or wants is satisfactory.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The routine suits me fine everyone so kind and considerate. Food is lovely, could not grumble about it.

How likely would you be to recommend St Mary's Court Care Home? Likely

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Average Rating:   4.3 out of 5

My husband is safe and given a very high standard of care. Staff are kind to him and know him as a person not just as someone needing care, they see past his current problems to the man I know. His medication is always given on time which is essential to control his Parkinson's disease. He has a very nice room which is always kept clean, his laundry is always returned promptly. He enjoys meals at St Marys, served by staff who are friendly and know people's preferences, and there is always a carer to give help when needed. If he has not been able to eat at meal times alternatives have been found later, and we both enjoy visiting the bistro for coffee. The grounds are lovely and well cared for and our grandchildren are happy to visit and like to play with Grandad watching. The activity staff are brilliant and ensure people are able to join in. We have lived with Parkinson's for 11 years but this last year at St Mary's Court Care Home has been the easiest for us both and I am very grateful.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

From the very first interview, I felt happy for my father's care. Time was taken to get to know his likes, his interests, where he worked and his family. On walking in St Mary's Court Care Home, all the staff say hello and are very friendly. It is spotlessly clean and no smell of 'wee' anywhere. My father is thriving under their peaceful, tender care. I am really happy we found this care home.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Totally professional from initial contact regarding emergency respite needed for my dad to his admission within one day. All staff are very friendly, welcoming and understanding showing my dad respect and dignity. The fragrant smell, as you enter the house, continues through the building and nothing is unpleasant about it.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum has been here just over a week. It was a massive decision to move her to a care home but she has settled in so well. The staff (all staff) from manager, carers, cleaners etc have been so kind. They have encouraged her to join in all the activities.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My wife has been in St Mary's Court Care Home for two months during which time the care has been excellent. All the staff at every level are totally dedicated. Having had a very severe stroke my wife needs complete nursing care. Every day when I visit her she is always being well cared for and there is always a really homely atmosphere in Cedar Unit whatever time of day I visit.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Wonderful care at St Mary's. The staff are fantastic and so caring. As close to a 'home from home' as there is!

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I am very pleased with the care which my husband is receiving at St Mary's Court. Also, the range of activities provided cater for individual needs.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have found St. Mary's to be excellent for my brother. He has much improved in his well being and personal hygiene, which concerned us. I have seen him slowly becoming more aware and interacting with us. The facilities are very good and rooms are spacious, yet retain a homely feel. Everywhere is spotlessly clean and lots of staff around who are always willing to help and chat about resident. There are lots of outings and in-house activities to keep residents active and stimulated.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent care home, wonderful staff who look after my brother to the very best. The accommodation is excellent and always clean and inviting. We cannot thank the staff enough especially to the team on ASH. We feel my brother is settled at St Mary's and as it stands we wouldn't want him to be anywhere else.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My parents have been treated with care and respect, they have found friends.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

My mother has lived at St Mary's Court for nearly six years. Her care has been extremely good almost without exception she is very happy.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My family and myself are very pleased with the care given to our father. All the carers are very good and easy to talk to and ask if we need anything when we visit. A good atmosphere is very noticeable too. The food is excellent and dad kept very clean with clean clothes. I would not hesitate to recommend St Mary's Court to my friends and family. Thank you for looking after him, so much better than where he was before.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father was moved here for ‘end of life’ care whilst suffering from a brain tumour. Me and my mum would like to say a massive thank you to ALL the staff of St Mary’s as they made my dads final weeks as comfortable & dignified as possible for him and for us. You should all feel proud of yourselves for doing such great work, I cannot thank you enough.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My sister has been a resident of St Mary Court for almost three years and in all that time although her mental health has deteriorated, she has had the most wonderful care.
The home is warm and friendly, I have always been made to feel welcome and included in all decisions regarding to her care. The staff are fantastic the food is wonderful and plentiful, the activities are amazing and plentiful. We are encouraged to part-take in them, a true home from home and a real family atmopshere.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father has been a resident for the past two years. He was previously at two other care homes and could not settle. He has settled and if any problems arise they are dealt with quickly and efficiently.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

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Average Rating:   4 out of 5

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